실내 수영장

레드 루프 인 & 스위트 뉴 윈저 여행 후기

2 out of 5
레드 루프 인 & 스위트 뉴 윈저
915 Union Ave, New Windsor, NY

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 440개" "
평점 8 - 좋아요. 1002개 이용 후기 중 369개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 103개" "
평점 4 - 별로예요. 1002개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 38개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Hyein

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: df 님, 2022년 2월 14일
Hi, thanks for your business and taking the time to fill out the survey, We are so happy you enjoyed your stay. Hope to see you soon

10/10 - 훌륭해요

Byung jin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
전반적으로 무난함. 보스턴에서 멀지 않으므로 차가 있다면 가성비는 좋음. 체크인 아웃 할때 말고는 직원들 마주칠일이 없었음.
2019년 10월에 1박 숙박함

8/10 - 좋아요

Ricardo

2024년 5월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 5월 24일
Hello Ricardo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Yadira Leon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 5월 20일
Dear Yadira,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Sarah 님, Calverton

2024년 5월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 5월 19일
Hello Sarah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Mark

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was clean and comfortable. Check inn was easy and the check-in person was very helpful in recommending places nearby to eat. It is also pet friendly with plenty of area to walk our dog.
2024년 5월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 5월 17일
Hello Mark, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. We welcome your 5/5 score and are happy to hear you had a great encounter with us, especially regarding our clean and comfortable hotel, our easy check- in process and all the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Devin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 5월 16일
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. Devin, I am happy to hear that you had a great stay at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Devin, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Eric

단체 여행
Correct
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 5월 8일
Hello Eric, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

6/10 - 괜찮아요

Ricardo

2024년 4월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 5월 2일
Hello Ricardo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Russell

좋아요: 직원 및 서비스
It was ok nothing special & nothing so bad that I would tell people not to go.
2024년 4월에 2박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 5월 1일
Hello Russell, Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score following your visit at the Red Roof Inn & Suites Newburgh – Stewart Airport. I am glad you found your stay to be okay. Feedback from our guests are always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Chante

좋아요: 청결 상태, 직원 및 서비스
The juice machine, the view & the dinning below .
2024년 4월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 30일
Thank you for taking a moment to leave a review, Chante. The staff and I at the Red Roof Inn & Suites Newburgh – Stewart Airport appreciate your 4/5 score following your stay. You mentioned the juice machine, the view and dining area. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

milagros

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 4월 29일
Thank you for sharing your 5/5 rating with us, Milagros. Our staff at the Red Roof Inn & Suites Newburgh – Stewart Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share more with us.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 29일
Thank you for taking a moment to leave a review, Jessica. The staff and I at the Red Roof Inn & Suites Newburgh – Stewart Airport appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Breanna

별로예요: 직원 및 서비스
The customer service was poor and the front desk people had terrible attitudes and was giving me a hard time while I was checking in
2024년 4월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 4월 21일
Dear Breanna,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. However, the issue that you've mentioned regarding being provided with poor customer service is regrettable. Thank you for making us aware, as this is nowhere near the standard that we hold our staff to. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you have a better experience in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Zachary

좋아요: 청결 상태
Great
2024년 4월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 4월 21일
Thank you for giving us a 5 out of 5 score on our review, Zachary. We appreciate you taking the time to do a survey, as it’s encouraging to know that we did a great job for you.We hope you choose to stay with us again here at our RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

George 님, Merrimack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was very comfortable.
2024년 4월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 4월 19일
Dear George, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the comfortable bed. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof Management RediResponse Specialist

8/10 - 좋아요

Clarissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet and safe. Wish for better pillows!
2024년 4월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 4월 14일
Dear Clarissa, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT regarding the cleanliness, quiet and safe area. I do apologize the pillows was not up to your standards. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Donette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 4월 13일
Thank you Donette, for taking the time to write a review of your stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 - 훌륭해요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here as a stopover in the middle of a longer trip; I was checked in for fewer than 10 hours. A perfectly adequate hotel, which is precisely what I was looking for. Check-in was easy and quick, as was check-out. Room was small and no-frills, but clean and quiet. And there's a lovely little classic diner a stone's throw away which was perfect for a quick breakfast before I hit the road in the morning. Is this a luxury hotel with all the amenities? No. But if all you need is a bed and a hot shower, it's perfect. I'll absolutely stay here if I'm ever traveling through the area again.
2024년 4월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 4월 10일
Dear Sean, We appreciate your review following your recent experience at the Red Roof Inn & Suites Newburgh – Stewart Airport. Red Roof strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the convenience of our location and the hassle free check in and out process you described. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice view of the lake
2024년 3월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 4월 1일
Hello Margaret, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I appreciate your 4/5 score following your stay. We are happy to see that our hotel location shows a great view of the lake. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Ricardo

2024년 3월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 4월 23일
Dear Ricardo,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn & Suites Newburgh – Stewart Airport is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The room itself was not bad. The clientele was a little sketchy. When we went into the hotel the person at the front desk had said absolutely no smoking in the building. When we got up the next morning and went into the hall it smelled like "skunk". There was also a cop inside one night interrogating a lady in the hall. I didn't feel safe and wouldn't go back.
2024년 3월에 2박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 3월 30일
Dear Michelle,We are sorry to hear your recent experience at the Red Roof Inn & Suites Newburgh – Stewart Airport did not meet your full expectations, prompting your 1/5 score. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

sherry

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 3월 20일
Hello Sherry,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Deborah H.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Halfway stop on way to northern New York state. Very nice and convenient to highways. Nice dinner next-door.
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 18일
Dear Deborah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice, convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 - 좋아요

Justin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for one night , not an extended stay
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 17일
Dear Justin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. We are happy that the room was great for one night. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Seven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 3월 14일
Hello Seven, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

jessica

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was pleasantly surprised by this property. The connotation of Red Roof Inn was quickly refuted upon arrival. This location blew my low expectations away and the front desk employees were above and beyond! Big ups to Trevor!
2024년 3월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 3월 9일
Dear Jessica,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. It is great to read that you were pleased with the property, the front desk staff that went above and beyond and that you were grateful for the service Trevor provides. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Robert

2024년 3월에 1박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 29일
Hello Robert, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

6/10 - 괜찮아요

Andrei

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Casual hotel
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 3월 6일
Dear Andrei,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, resulting in a 3/5 score.Thank you again for your review and we hope to continue to provide great experiences for you at Red Roof.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Wanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 2월 29일
Hello Wanda, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 - 훌륭해요

Eward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 4박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 2월 18일
Hello Edward,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 2월 14일
Hi Heather,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

8/10 - 좋아요

Lise

Lit confo Manquait une Cafetière Sinon pour une nuit c’était correct! Plancher flottant et tapis ben correct
2024년 2월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 13일
Chère Lise,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. Nous apprécions vos commentaires concernant votre récent séjour au RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. Nous sommes désolés qu'il manque une cafetière dans la chambre, cependant, nous sommes heureux de savoir que vous avez trouvé le lit confortable. Lors de votre prochain séjour, si vous rencontrez des problèmes pendant votre séjour chez nous, veuillez contacter immédiatement notre réception afin que nous puissions nous occuper du problème et garantir votre satisfaction. Les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience. Nous serions ravis d'avoir une autre chance de vous offrir une meilleure expérience la prochaine fois que vous serez en ville.Sincerely,Red Roof Management

6/10 - 괜찮아요

Diane

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Reviews and photos made it sound nicer than it is. The front grounds were full of dog poop! Pick up your dogs business people!! Maybe put up a sign? Provide bags? You are a dog friendly chain which we appreciate, having two. And it is poorly lit. I stepped in all kinds of it taking my dogs out. Yuk!!
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 5일
Thank you for taking a moment to leave a review, Robert. The staff and I at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT appreciate your 3/5 score. It's good to hear you were pleased with our pet-friendly policy. However, you indicated that the cleanliness of the front grounds, the lighting, and the other issue mentioned hindered your experience. As per our pet policy, we advise all guest to clean up after their pets, however, it seems as if it’s not being honored.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

10/10 - 훌륭해요

chen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 5일
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. Chen, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about your good experience at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Chen, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

10/10 - 훌륭해요

Wanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 28일
Dear Wanda,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

10/10 - 훌륭해요

Debbie 님, Cookeville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was very polite and helpful
2024년 1월에 1박 숙박함
답변 제공: Kerry-lee RediResponse Specialist 님, 2024년 1월 16일
Dear Debbie,The team and I at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT was overjoyed to learn that your perfect scoring was prompted by our staff who was polite and helpful. At Red Roof we strive to uphold standards of the highest quality so as to continuously provide valuable experiences for all our guests.We are very appreciative of your participation and soring. We hope to house you again.Sincerely,Red Roof Management

8/10 - 좋아요

JOSE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
close to airport
2023년 12월에 5박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 10일
Dear Jose, Everyone here at the Red Roof Inn & Suites Newburgh – Stewart Airport was proud to see your 4/5 score. I am happy that our close proximity to the airport pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

4/10 - 별로예요

Kristi

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Lucyna

2023년 12월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 1월 19일
Hello Lucyna,I sincerely apologize that your stay at our Red Roof Inn & Suites Newburgh – Stewart Airport didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

2/10 - 너무 별로예요

Ricardo

2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 4일
Hello Ricardo, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 - 좋아요

Benoit 님, Lévis

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 23일
Thank you, Benoit, for being our guest at the Red Roof Inn & Suites Newburgh – Stewart Airport. We value you as a our guest and welcome your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Keith 님, Wallkill

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I stay here when traveling for work. The staff at the desk is great. Over the last couple visits, the rooms are not as clean as they usually are. I stayed there earlier in the week and light switches on the wall were disgusting. There are a lot of construction workers staying here. They know this. A little more attention to cleaning would be appreciated. I'll be back in a few months.
2023년 12월에 3박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 22일
Thank you, Keith, for writing to us about your recent stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. We are pleased to hear that our front desk staff was great. However, you highlighted that the room wasn't thoroughly cleaned. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. At Red Roof, your feedback is important to us and will be taken into consideration to make changes to improve our customer experience.Thanks again for sharing your experience with us as we will continue to strive for excellence here at Red Roof. We genuinely value your loyalty, and look forward to hosting you again in the future.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Hector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 14일
Hello Hector, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

David

2023년 12월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 12월 12일
Thank you for taking a moment to rate your experience, David. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 12월 12일
Thank you for your positive rating at Red Roof Inn & Suites Newburgh – Stewart Airport, Kathleen. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Sarahi

2023년 12월에 1박 숙박함

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스
It's nicely positioned up the hillside. Would have liked a coffee maker in the room.
2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 5일
Dear Donald,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. I am happy to read your comments about our hotel was nicely positioned up the hillside. However, you indicated that the missing coffee maker in your room hindered your experience. Please accept our apologies and know that we will do our utmost best to improve in this regard as we continue to strive for excellence.Thank you again for sharing your experience with us, Donald. We hope to make a new impression and would love to see you again at one of our Red Roof locations.Sincerely,Red Roof Management

10/10 - 훌륭해요

Melinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was very sweet and kind.
2023년 11월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 11월 29일
Dear Melinda,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at theRED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. It’s great to hear that you found our staff being very hospitable and professional. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist