Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western

Property class: 2.5

Choose dates to view prices

Reviews

8.2 out of 10
Very good
Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western provides laundry facilities and more. Guests can connect to free in-room WiFi.
The current price is ₩65,201
₩78,241 total
includes taxes & fees
Nov 8 - Nov 9

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

A hotel room with a large bed, a wooden chair, a desk, and a wardrobe.

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a window with curtains.

Deluxe Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Deluxe Room, 2 Twin Beds, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 Double Bed Non-Smoking Deluxe Room

A hotel room with a bed, desk, chair, and a television.

1 Double Bed Non-Smoking Deluxe Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

DOUBLE DELUXE

  • Sleeps 4

DOUBLE DELUXE NON SMOKING

  • Sleeps 4

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About the neighborhood

Located in Gateshead, Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western is in the city center. Metrocentre and Chinatown are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Derwent Walk Country Park and Allensford Country Park. Looking to enjoy an event or a game while in town? See what's happening at St. James' Park or Gateshead International Stadium. Visit our Gateshead travel guide
Map
Lobley Hill Road, Gateshead, England, NE11 9NA

What's nearby

  • A stadium with a modern design, surrounded by greenery and urban infrastructure.
    St. James' Park
    8 min drive - 5.2 km
  • A river with a modern bridge, a lit street lamp, and a building with a curved facade.
    Quayside
    9 min drive - 5.2 km
  • Dunston Leisure Centre
    5 min drive - 2.4 km
  • Saltwell Park
    6 min drive - 3.0 km
  • Saltwell Park Dog Walking Area
    8 min drive - 2.6 km

Getting around

  • St James Station
    6 min drive
  • Dunston Station
    7 min drive
  • Newcastle Intl. Airport (NCL)
    21 min drive

Restaurants

  • Sim’s Kitchen
    17 min walk
  • Greggs
    4 min drive
  • Saltwell Towers
    4 min drive
  • Costa Coffee
    4 min drive
  • Greggs
    3 min drive

About this property

Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western

  • Hotel near St. James' Park
  • Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western provides laundry facilities and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Breakfast (surcharge), concierge services, and smoke-free premises
    • A vending machine and a 24-hour front desk
  • Room features
  • All guestrooms at Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western include amenities such as free WiFi.
  • Extra amenities include:
    • Heating and fans
    • Bathrooms with shower/tub combinations and free toiletries
    • TVs with cable channels
    • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 9:00 AM for a fee: GBP 7 for adults and GBP 4 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Fan
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 4 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Frequently asked questions

Is Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western on Nov 8, 2026 start from ₩65,201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western?

Check-out is at 10:00 AM.

Where is Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western located?

Located in Team Valley, this hotel is within 3 mi (5 km) of Saltwell Park, Saltwell Park Dog Walking Area, and Life Science Centre. Newcastle-upon-Tyne St. Mary's Cathedral and Newcastle-upon-Tyne Discovery Museum are also within 3 mi (5 km). Dunston Station is 23 minutes by foot.

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Reviews

Embassy Hotel, Newcastle-Gateshead, Team Valley, Sure Hotel Collection by Best Western Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Amenities

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 36 out of 88 reviews
Rating 8 - Good. 30 out of 88 reviews
Rating 6 - Okay. 14 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 3 out of 88 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HELPFUL & FRIENDLY STAFF, GREAT COMFORTABLE STAY
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!! Staff were friendly and welcoming, and the hotel was clean, great location and great value for money
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Good value hotel. Second visit.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, plenty of free parking, bedroom clean and bed comfortable with good pillows, stayed three nights and no noise at night in the hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was clean, shower was fantastic and breakfast was good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay here. Fairly basic, but ideal to use as a base to sleep as you explore other things. The hotel was clean, as were the rooms. We were very pleased to note how quiet the rooms were, enabling a good noghts sleep. The beds were clean and comfortable, and the bathroom was more than adequate with a good hot shower. The staff were very helpful and friendly. Breakfast included was more of a takeaway , and would certainly be an acquired taste! But overall, very good for that level of accommodation, and would certainly stay again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very nice staff, really helpful. Bed was creaky but we were moved to a other room and they have ordered new ones, staff so helpful with this. Ok for the money
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, staff were good
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very well kept hotel ,staff very helpful and polite ,parking facilities good. Would definitely stay here again
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had such an Exelent time at this hotel Breakfast was amazing there was a pool gym sauna steam room everything you need at your fingertips so I’m coming back near end off febuary staff were just amazing came with family coming back with Family so nice people come to this hotel so looking forward to coming back
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Basic take away breakfast but was ok . The staff Adam and Amanda were lovely and nothing too much trouble .
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The shower was good, but the bathroom was shabby and in need of some TLC The bed was comfy and clean.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise

Great to see a hotel refurbished, ideal location. Great staff.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night's sleep

Just an overnight stay before dropping iff our son at Newcastle Uni digs. Ample free parking. A very friendly and helpful receptionist. From the decor it looked like the hotel was a premier inn in a former life. Just needs a bit of tlc and updating, but was more than adequate for us, very comfortable beds resulting in a very giod sleep.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent, value for money budget hotel. Most facilities are at par with what you would expect from a budget hotel but most outstanding feature is its very helpful staff. Adam is a star. He went above and beyond with anything we needed help with. All other staff we interacted with - Sumit, Helen, Caroline - were all very kind and helpful. Kudos to the management for hiring such awesome people. The next door pub waggon team is also an asset, good food at reasonable prices. Convenient location, felt safe, plenty of parking - couldn’t ask for more.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Stayed for 2 nights. Room was not made or cleaned. Had to exchange towels myself. Arranged breakfast for 9am next morning but then when I came down it was made for 8am and my wife couldn't eat hers due to meat being put in the sandwich despite it being specified that only egg should be there. Address is wrong since entrance is a different road and hard to find. Also no contact phone number for the hotel. Despite these faults the place is nice and clean and the staff are wonderful.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Would not recommend staying here was turned away for no reason and when asked for a refund they told me to go through Expedia or my bank
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay all staff extremely helpful and so welcoming would definitely stay in this hotel again Thank you for making my stay comfortable:)
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Room was nice and clean but to hot. Got a noise complaint at 10pm on a Saturday night is ridiculous. Abit ware and tear in the bathroom but clean. Beds were nice and comfortable. Nice selection of hot drinks.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was good condition the heating didn't work, breakfast was included but it took over a hour to get a sausage cob and there wasn't much else
Stayed 1 night in Nov 2025