뉴캐슬어폰타인, 잉글랜드의 바닷가 호텔

“When we arrived we were told our room was no longer available due to a 'maintenance issue' so had to book somewhere else at the last minute. The lady that we spoke to was nice and did say they had tried to contact us during the day about the situation. However, checking the message we found in Expedia, it was only sent an hour before we arrived late afternoon. Not helpful when you are driving long distance. Might be a one off but, obviously, have to score the hotel low in this instance.”

“We had such a lovely stay at Beach House Hotel. The atmosphere was so warm and welcoming, it really felt like home. Everything was perfect, and we enjoyed every moment. We will definitely come back again!”

“Very welcoming guy very polite any questions are problems he sorts straight away. Nice views from our window and balcony’s full recommend this place nice a clean to very good attractions around from restaurants to the beach lovely place ”

“Hotel swimming pool was awful. Dirty shower location and also pool condition. Also pool guide lady was no sense of service. Hotel can't get 4 star grade. Very old and also breakfast was unexpectable why I pay that money.”

“First time I stayed in the seaburn inn as I stay in Sunderland a lot but from now on that’s the only place I’ll stay Staff- very helpful. Even late at night, remote broken for TV and went out their way to get me a new one. Just all round brilliant”

“Staff were great and breakfast was fine. Our room was yet to be redecorated but was ok. Bathroom mirror light/socket not working, and bed a bit creaky, but prob because of that. Overall we felt it was good value for the price.”