Really welcoming and friendly staff. Does what it says on the tin: 'good, clean, friendly hotel with large modern rooms, good clean bathroom/shower, large comfy double bed, good grab and go breakfast, easy free parking, all at good value.'
First time I've stayed there whilst visting Newcastle but won't be the last!
Great community pub just across the road too, rather than the 10 minute walk into town, and it does pub grub, eat in or take away.