트리플룸, 앙스위트 (Shower) | 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상, 노트북 작업 공간
예약 가능 여부 확인

더 케닐워스 여행 후기

3 out of 5
더 케닐워스
44 Osborne Road, Jesmond, Newcastle-upon-Tyne, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 115개 이용 후기 중 29개" "
평점 8 - 좋아요. 115개 이용 후기 중 46개" "
평점 6 - 괜찮아요. 115개 이용 후기 중 24개" "
평점 4 - 별로예요. 115개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 115개 이용 후기 중 8개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

David

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sh 님, 2023년 11월 6일
Thank you very much for the review David and we hope to see you again at The Kenilworth!

8/10 - 좋아요

julie

좋아요: 직원 및 서비스
Not for light sleepers
We stayed here as it was close to the wedding venue we were attending and didn’t seem too expensive. Easy to find and park park at. Check in was easy and the room was spacious and I was grateful for the kettle and teabags/milk and use of hairdryer and ironing board. The downside was the bars downstairs. We were at the front of the building right above the hotel bar and both Friday and Saturday night I struggled to sleep til the partygoers left at midnight. I had the windows shut and the blinds and curtains closed to try drown out the sound but to no avail. I am a light sleeper though. My partner sleeps through anything so he was fine. That was until some guests returned back at 1am Saturday night screaming like idiots at each other. They woke us both up and should learn some respect. The area was great in the day time though. Local amenities, a lovely park and an easy walk or tube to the town centre.
2022년 11월에 2박 숙박함
답변 제공: SH 님, 2022년 11월 14일
Thank you for your review Julie and your lovely comments about the hotel. We are sorry if you had a disturbed sleep- the room is soundproofed and triple glazed to mitigate any noise (Osborne Road is a busy area in University term time) and we have a night porter who did confront the noisy guests. You are right though- they should have more respect for fellow guests and hotel staff alike, unfortunately all hotels get the odd ones who don't.

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, nice decor really friendly staff
답변 제공: SH 님, 2022년 11월 7일
Thank you Danielle and we're delighted that you enjoyed your stay with us We hope to see you again soon at The Kenilworth!

6/10 - 괜찮아요

Jeff

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
nice but noisy
it was quite noisy until 1130pm, when the pub cleared. I had no idea when I booked this was above a noisy student pub. Hotel and check in great otherwise
2022년 9월에 1박 숙박함
답변 제공: SH 님, 2022년 9월 22일
Thank you for your review Jeff and for your nice comments about the hotel. We are in a student area and you unfortunately hit on the return to University so we understand your comments. Our rooms are soundproofed and triple glazed to mitigate noise which generally stops anything filtering through, maybe you had an open window and we hope that this didn't cause you too much inconvenience.

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay in quiet, clean, modern room. Friendly staff
2022년 4월에 2박 숙박함
답변 제공: SH 님, 2022년 5월 11일
Thank you very much for the great review David and we hope to see you again at The Kenilworth.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: SH 님, 2022년 3월 22일
Thank you for your review Mark and we hope to see you again at The Kenilworth

10/10 - 훌륭해요

Charles

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Check in was really nice I arrived early the gentleman on reception was very nice and helpful very informative,room was very clean and had a double bed and a single bed In it I had only asked for a single bed so I was very happy
2022년 1월에 2박 숙박함
답변 제공: SH 님, 2022년 4월 25일
Thank you for your great review Charles and we are delighted that you enjoyed your stay with us. We hope to see you again on another visit!

6/10 - 괜찮아요

실제 이용하신 고객

The room we stayed in had a lingering cigarette smell.
2021년 11월에 1박 숙박함
답변 제공: SH 님, 2021년 12월 15일
We are a no smoking hotel with a fine imposed for those few guests who choose to ignore this. We can only apologise if someone had smoked but all rooms are thoroughly aired and cleaned and if we detect smoke we use an anti tobacco bomb to counteract any lingering smells. We do our best to deter this behaviour; it's a shame that the odd inconsiderate person thwarts our efforts.

10/10 - 훌륭해요

Fiona

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exactly as described. Good value and near to the concert venue I was attending
2021년 9월에 1박 숙박함
답변 제공: SH 님, 2021년 9월 19일
Thank you very much for the great review Fiona and we hope to see you again!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice but parking a bit frustrating
Honest realistic review. 2 adults, 1 child, 1 large dog Loved the fact that the hotel was dog friendly. Other dogs were their too and it was fine, you didn't hear them. The rooms were quite spacious, en suite was small and very little power in the shower. The room did what we needed it to. It was clean and looked recently decorated. Our room was above the bar (room 4) and was on the main road. We didn't really hear any noise and the bar didn't bother us, they were even kind enough to lend us some wine glasses. The tv had basic freeview and a hairdryer was also in the room. The parking. Pretty poor and the guy on reception was just plain awkward with telling people where to park. As we pulled up, he tried to open our door to ask us to park in a different space. Then once parked up he asked us to move again. The spaces are extremely tight and despite us saying we had a child to get out of a car seat he still insisted we get closer to another car. Also very obvious they prefer certain cars in certain spaces. And after speaking to other guests we found that they were treated too. He would repeatedly speak over us and not listen, even telling me that the caledonian has less spaces (who cares, i wasn't staying there!). This happened each time we came to park up, even asking us to move just one or two inches closer to a van (saying that he knows that the contractors that stay in there that have transit vans might clip the parked cars). Overall, good hotel, parking is poor.
2021년 8월에 2박 숙박함
답변 제공: SH 님, 2021년 8월 31일
Thank you for your review and we are pleased that you enjoyed your stay. We apologise if you were offended by the parking situation but we have to ensure that there is enough parking for all guests. We have a good ratio of parking bays to hotel rooms, better than nearly all other hotels in Jesmond, and we don't charge any extra which most do. Hopefully this didn't detract from your stay and thank you for your kind comments about your room.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice family run hotel
Enjoyed a clean, spacious, comfortable room, rear facing so away from any traffic noise. Large, fully-opening window a bonus in hot weather. Located close to the town centre so plenty shops, bars and restaurants plus 2 Metro stations within an easy, level walk.
2021년 7월에 2박 숙박함
답변 제공: SH 님, 2021년 7월 27일
Thank you very much for your review Peter; we are delighted that you enjoyed your stay and hope to welcome you back to The Kenilworth in the future.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: SH 님, 2021년 7월 13일
Thank you very much for your review Jessica and we hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good sized room, free parking but as with all hotels on Osbourne Road a tad noisy with the windows open. But the noise does eventually stop also the air con unit outside the window was noisy. Service was lovely really welcoming. Price was very reasonable and the location is great
2021년 6월에 1박 숙박함
답변 제공: SH 님, 2021년 7월 13일
Thank you very much for your review and we are glad that you enjoyed your stay.

10/10 - 훌륭해요

Martyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 Night stay in Geordi Land
The hotel staff were amazing nothing to much trouble for them .Rooms spacious and spotless. Close to Metro system Ideal for coast and Central Newcastle
2020년 8월에 2박 숙박함
답변 제공: SH 님, 2020년 8월 19일
Thank you so much for your review Martyn- we are delighted that you enjoyed your stay and hope to see you again at The Kenilworth!

6/10 - 괜찮아요

Rosie 님, Warrington

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The welcome and breakfast were great. The room was not clean enough - peanuts in the bedside drawer and coffee stains on dressing table. The shower was not very powerful . Pull out bed not made. Not enough towels.
2020년 2월에 1박 숙박함

8/10 - 좋아요

Sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Review. December 2019
Room was large and plenty of room, apart from the bed - was ok if on 1 side or the other but was 2 single mattresses to make up a double bed and could be felt if I lay in the middle !! Spacious shower. Clean and tidy. Evening food I ordered was excellent, breakfast was different to the menu in the room but ok. Only down side was the stairs to take my dog out as it was the only choice for 1st thing in the morning as the door to the main hotel was locked and emergency stairs was the only exit. I have difficulty with stairs and there is no lift. Very helpful, friendly staff. Good car parking. An enjoyable stay.
2019년 12월에 1박 숙박함

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 9월에 1박 숙박함

8/10 - 좋아요

Edidiong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2019년 8월에 4박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Boys trip
Went up for my son's stag party , so didn't really use the hotel services . Bar was ok and room was clean and comfy enough. Great area to stay.
2019년 7월에 1박 숙박함

8/10 - 좋아요

Beena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay at an affordable price in a great location.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

Mrs B

별로예요: 직원 및 서비스
Fine; it grows on you
It was fine, the place grew on me but overall sight was disappointing as the cat park is st the back of the property so never looks as good. The 2 huge motorbikes and van at the entrance didn’t help, as did the incorrect sign regarding reception and our room but being made up for the 4 of us. Area is close to town which was good, b&b located in a busy road. Breakfast was nice, but not a huge selection to choose from. The owners have obviously made a good effort on presentation but bathrooms and cupboards should be left to air before guests arrived as they smelt stale.
2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

gary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty unfinished nightmare parking room was a sham
2019년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff very friendly and provided information and directions for local area. Room and en-suite was clean. TV and tea coffee station available in room. Was a very comfortable nights sleep.
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La parte antistante dove è situato il bar è in rifacimento, accoglienza e disponibilità di gradimento. Colazione soddisfacente tipica inglese. Camera di buono stato
2019년 5월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Frirndly and helpful staff in a lovely part of Newcastle close to University and city centre. The room was spacious and clean We loved the breakfast! Lots of choice and the bacon and eggs were delicious! Highly Recommended!
2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
It is currently be refurbished so bar and restaurant not open, but room clean and hotel is a convenient location. Staff friendly
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great little hotel with a relaxed atmosphere
Lovely little hotel located 25 Minutes walk from Newcastle City Centre. Jesmond has lots of bars, restaurants and a small Waitrose on the same street as the hotel. Free parking, bus stop immediately outside and Uber so getting about is very easy. The room was nicely decorated, very clean, had a really comfortable bed and everything we needed. Very relaxed atmosphere and everyone was very helpful and extremely polite. Breakfast was great, tea coffe juices, cerial, yoghurts, toast and cooked options available. Had a lovely 2 night stay and would certainly recommend to anyone wanting a quieter location than the City. Thank you for a wonderful stay.
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

Lyndsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ten out of ten!
Top customer service with a friendly face, nothing too much trouble. Will definitely stay again!
2019년 3월에 1박 숙박함

8/10 - 좋아요

gary

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Arrivati a Newcastle siamo subito arrivati in Hotel, ovviamente non é lussuoso o paragonabili a catene famose, ma trovi “familiare”, puoi chiacchierare tranquillamente di tutto con i dipendenti, che ci hanno aiutato, indicandoci le cose da fare, parcheggio riservato, camera pulita perfettamente e colazione al top , ci hanno cucinato ciò che volevamo, ragazzi ve lo consiglio! Vicino al centro 20 min a piedi senza fretta
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Good value and everything in good condition in room which even had a microwave. Helpful and pleasant staff.
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel, great location beside all bars in Jesmond.
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Einmal nie wieder
Positiv: Das Bad war relativ neu und sauber. Negativ: Der Rest des Zimmers war in einem sehr schlechtem Zustand und. Die angebotene Klimaanlage bestand aus einem verschmutzten Ventilator. Das angebotene WLAN haben wir nicht genutzt, da wir schon froh waren, das die Putzfrau uns unser Zimmer zeigen konnte. Im Treppenhaus standen 2 ausrangierte Bett-Matratzen (total eklig). Das Frühstück war besser als erwartet. Zum glück hatten wir nur eine Nacht gebucht.
2018년 7월에 1박 숙박함

8/10 - 좋아요

HelenA.

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel in Rich Area of Newcastle
This hotel is located in the rich area of Jesmond, off the West Jesmond metro. It offered two double beds, open windows, nearness to Jesmond Dene for walking and zoo, and good restaurants. Only bad was hotel clerk who did not know procedure, difficulty getting in by ringing bell for staff, and some p.m. noise because is by an outdoor bar. Good breakfast--remember you get one hot part as well!
2018년 6월에 1박 숙박함

8/10 - 좋아요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely area, hotel fine. Close enough to Newcastle city centre with the metro stop a short walk away.
2018년 6월에 2박 숙박함

6/10 - 괜찮아요

NRG 님, Isleworth

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Double bed was on the small side, there was an iron burn on the carpet and the blind was broken so let light in in the morning also the door stuck which is dangerous in case of fire
2018년 6월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No hot water for shower!
No hot water for shower! Stag party - noise from 3 - 7am. No phone in room. No one in reception. Awful.
2018년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

ian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Average
Stayed for a night. The room was a bit battle worn and could do with a makeover but it was clean. The landlord was very pleasant and helpful. Ok for a stopover.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Het is een redelijk net eenvoudig hotel. Wij verbleven er 3 nachten en dat was prima. Er wordt een eenvoudig Engels ontbijt verzorgd, de mensen die er werken zijn gastvrij en vriendelijk. Metro en bus zijn op loopafstand van het hotel.

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not sure the target audience
I'm not quite sure who the target audience is for this hotel. The room is stayed in faced over the main street, with a surprising view of a cardboard man waving from the opposite property. It had single glazing so was quite cold and incredibly noisy with traffic and people shouting and screaming (whilst drunk but also in the morning at 8am). Sleep was next to non existent as guests in the room next to mine came in about 2:30am and had a karaoke session for an hour screaming until someone came downstairs banging on their door telling them to respect the other guests. In the morning, 8am, there was no hot water for a shower, resorting to boiling the kettle to pour into the bathroom sink and use a mug as a ladle to wash off the shower gel. I had thought perhaps it was a hotel for people who wish to have a night out in Jesmond so I was quite surprised to see a couple with baby at breakfast. I would not recommend staying here with young children The pros of the hotel were scarce after little sleep and no hot water; the bathroom looked reasonably new and the room was clean enough to meet my expectations. The chap who checked me in was very friendly, which was a good welcome after a 5 hour long journey.

10/10 - 훌륭해요

Les

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A CANNY GAFF.
We went to Newcastle to see old friends and also take in the wonderful SUNDAY FOR SAMMY show,and the Kenilworth provided an ideal setting in view of its proximity to both the town centre (a leisurely 25 minute stroll) and the magnificent Jesmond Dene “Park”. It was a 5-6 hour train ride for us and,unfortunately,we didn’t allow ourselves enough time to really have a good look at Newcastle,which,from past memories,is a marvellous city,full of wonderful people. The Staff at the Kenilworth could not have been more helpful or accommodating — nothing was too much trouble — and they made our short stay an extremely pleasant one. Will definitely stop there again next time we’re up that way.

8/10 - 좋아요

maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Floor boards a little creaky friendly staff clean room and bed basic amenities
2018년 2월에 1박 숙박함

4/10 - 별로예요

Andrew

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Other than the breakfast, it's a NO.....
There are a number of hotels in the same street, Some I have stayed at before, I would try any of the others first on any future visit. Good breakfast though.
2018년 1월에 1박 숙박함

6/10 - 괜찮아요

Dawn 님, Cumbria

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great hotel staff and lovely breakfast
Great people both when we arrived and in the morning. Breakfast was lovely we had the wrong times but the lady contacted us in time to enjoy hot food. Great location to both the city centre and university. Negatives were the room especially the bathroom requires refurbishment work, handles coming off, shelves missing, room door difficult to close,
2017년 11월에 1박 숙박함