“The staff were very friendly and helpful during our stay. However, we were told that we could be moved to a mountain view room the next day and that someone would contact us, but we never received any follow-up or room change notification. It was a little disappointing, although overall it was still okay.
The elevator was also out of service during our stay, and at one point we had to use the service/freight elevator, which was inconvenient.
One other thing I noticed was during housekeeping:...
“The staff were very friendly and helpful during our stay. However, we were told that we could be moved to a mountain view room the next day and that someone would contact us, but we never received any follow-up or room change notification. It was a little disappointing, although overall it was still okay.
The elevator was also out of service during our stay, and at one point we had to use the service/freight elevator, which was inconvenient.
One other thing I noticed was during housekeeping:...
Haimin