리셉션

포춘 인 & 스위트 뉴포트 여행 후기

2.5 out of 5
포춘 인 & 스위트 뉴포트
901 Highway 367 N, Newport, AR

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 218개 이용 후기 중 51개" "
평점 8 - 좋아요. 218개 이용 후기 중 72개" "
평점 6 - 괜찮아요. 218개 이용 후기 중 52개" "
평점 4 - 별로예요. 218개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 218개 이용 후기 중 17개" "

7.6/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Kimberly

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unclean room and filthy bathroom.

8/10 - 좋아요

Erin

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Non-smoking rooms still smell of old smoke. You can tell this is a pretty old motel. The staff was very nice, and the breakfast was good, but there was a lot of noise even when it was late. It was fine for what it was, clean and no bugs. If you need a place to crash for cheap it will do.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 8일
Thank you for your feedback We appreciate your business

6/10 - 괜찮아요

Shane

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Felt like we were in the seventies.
2023년 12월에 3박 숙박함
답변 제공: Management 님, 2024년 2월 5일
Thanks you for your feedbackWe appreciate your business

2/10 - 너무 별로예요

Reid

반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first room I got reeked of smoke, and since I have asthma I went to ask for another. Then they put me in room 161 and it smelled a little better. The floor was not vacuumed and the heat never came on even though it was set to the maximum heat setting. I slept in my sweats. Around 4 a.m. a group of humters came out of their rooms, starting a big diesel truck and letting it run. They were being loud and obnoxious like they were the only people staying there. I eventually got back to sleep and got up at 8 a.m. to take a shower, but all that was there was one bar of soap and no shampoo, so I shampooed with bar soap. All told, one of the most miserable nights I can recall, and I've been in the Navy 19 years and served in Iraq, so no mean feat. I think to charge full price for a room, one should have heat and shampoo.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 24일
We appreciate your business Thank you for your response

10/10 - 훌륭해요

delanea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Doggie friendly! Very nice staff , helpful!
2023년 12월에 3박 숙박함
답변 제공: Management 님, 2023년 12월 25일
Thank you for your feedback We appreciate your business

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Owners are wonderful. Our room was very clean and comfortable. Beds were super comfy. Will stay there again.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 17일
Thank you so much for your feedback! We appreciate your business

10/10 - 훌륭해요

Kurt

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff. Very fast check-in.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 17일
Thank you for your feedback We appreciate your business

2/10 - 너무 별로예요

Janelle

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Did not stay as was told not a good area to stay at
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 2일
We would appreciate if you give us the opportunity to serve you. We are located in a prime location with a bank, grocery store and restaurants around us. It’s a clean comfortable and safe place

6/10 - 괜찮아요

Joan

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Room was clean but outdated breakfast left A lot to be desired with old waffle mix and no fruit at all. Tv has all channels with the exception of Fox local news. Just thought that was strange. Better location and comfortable bed are the only pluses.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Thank you for your feedback. We promise to serve you better at every visit. We appreciate your business!!

6/10 - 괜찮아요

Michelle

출장 여행
좋아요: 청결 상태
It was completely adequate. We went for breakfast at 6 (per advertisement) and not even the coffee was ready. No worries. Down the road we went.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 30일
Thank you for your feedback. We apologize for the inconvenient if there was a delay in setting up up breakfast. For early checkouts we do have coffee pots in the rooms with coffee packs. We appreciate your business.

2/10 - 너무 별로예요

Jessica

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 22일
Thank you for your feedback. Please feel free to contact us to specify the inconvenience you had during your stay. We wish to serve you better in future!

8/10 - 좋아요

Tammy

연인과의 여행
좋아요: 직원 및 서비스
No breakfast available at 8 in the morning
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 22일
Thank you for your feedback and our breakfast timing are 6am to 9am. I apologize the inconvenience you had and will make sure you are served better in future

6/10 - 괜찮아요

Pamela

가족 여행
Check in was easy . Friendly staff beds were comfortable bathroom very clean Carpet needed cleaned badly . Was dated and in need of an update .
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 15일
Thank you for your feedback. Please give us the opportunity to serve you better in future. Fortune Inn is now under new ownership and has plans to upgrade in the best possible way. We appreciate your business.RegardsManagement

8/10 - 좋아요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 2일
Thanks for your feedback We appreciate your business

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Under NEW owners, was clean and we felt like we were staying with Family was very nice
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 15일
Thank you so much for your feedback. We appreciate your business.

2/10 - 너무 별로예요

AHMET

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrrible ! There is almost nothing for breakfast, dirty dirty rooms, unsafe doors and a terrible night. Never again!
2023년 9월에 1박 숙박함
답변 제공: M 님, 2023년 9월 10일
We apologize for the inconvenience during your stay. If given an opportunity in future we would like to serve you better.Thanks Management

4/10 - 별로예요

Sean 님, College Station

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds were comfortable, but that's the only positive I had for the place. Most everything didn't work or didn't work well. Internet extremely slow. Cable TV didn't work. Door was dirty, difficult, and unreliable. Shady individuals (and stray cats) hanging around the parking lot. Fridge and microwave were in poor conditions. Electrical plugs and wires looked like they were from the 1960s. There was a big slug crawling up the wall when we arrived, for real! Staff at main desk didn't know check-in procedures well. Breakfast (weekend) was minimal and basic, though not bad tasting, not crowded, and fairly well stocked.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 10일
We apologize for the inconvenience caused and hope that we will be able to assist you better in future.Thanks

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Needs to be updated.
2023년 7월에 4박 숙박함
답변 제공: Management 님, 2023년 8월 10일
We appreciate your feedback and we are working towards updates since we are under new management now. Please give us the opportunity to serve you in future.

6/10 - 괜찮아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was dated but clean. The shower curtain wouldn’t stay closed because of the way the curtain rod was hung. Their breakfast was not much to speak of, there was no milk out for cereal, the biscuits were stale and cold.
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 10일
We appreciate your feedback and actions have been taken towards improvements. please give us an opportunity serve you in future.

8/10 - 좋아요

MARYANN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didnt like that their ice machine wasnt in working order.
2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 10일
We appreciate your feedback and the ice machine is now in order. Please let us know if you have any lodging needs

8/10 - 좋아요

Equoane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
will stay again, nice affordable price.
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 10일
Thank you so much.We appreciate your business.Please let us know if you have any lodging needs in future

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Just okay
Old hotel, just worn down, needs TLC. Lumpy bed and lousy pillows. Quiet. Wi-Fi wouldn’t work, claimed it had been checked out and everything was okay. Bare bones place.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3 Day Visit
This is a bit outdated, but they do a great job of keeping it clean. The people working here are all very nice and helpful. You can tell they care about the Inn and it's customers. It is very quiet and peaceful here. I never once felt unsafe which is very important to an elderly woman staying alone. I will be staying here again. I also recommend Fortune Inn to anyone that is looking for a quiet place to rest.
2023년 6월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Cynthia

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I confirmed my reservation on April 8. When I arrived on June 2 there was not a room available that was on my reservation. I had to pay $42 extra to get a King-bed room. Someone had used the toilet before we entered the room. The water in the tub ran brown! There was mold around the tub and a large beetle was dead on the floor. I will not stay there again.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Billy

2023년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Boyce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best nights sleep we've had in a while.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Noah

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Joseph

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The yard maintenance was poorly taken care of. cigarette butts all over the ground and dirty in front of the room and the outside mat.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

JOHN

2023년 3월에 1박 숙박함

8/10 - 좋아요

Bob

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C
2023년 2월에 4박 숙박함

4/10 - 별로예요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
They advertised Wi-Fi but when I pulled up my laptop to get work done it shows to be connected but no Wi-Fi I called the front desk and she said the only thing she knew to do was reset the router and that did not make a difference from now I'll be a day behind on my work
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Justice

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
I really enjoyed the stay it was quite and peaceful, definitely will be my go to every year when I travel there.
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Check in was simple with friendliness. Break fast was great
2023년 1월에 1박 숙박함

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It had a microwave and computer. The door and bathroom grout were very worn

4/10 - 별로예요

jorge

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was very friendly and professional, it will help u on your needs. The room was very dirty the blankets whit a lot of stains the bathroom dirty too.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay here often.
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Reese

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설

4/10 - 별로예요

Deborah

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed
Front desk staff were friendly, responsive and helpful. However, we asked for a non smoking room. The staff assigned us a room with the non smoking sticker affixed outside the door. When we entered, I was still wearing my mask but could smell a faint odor of smoke. Once I removed my mask, the smoke odor was quite overwhelming and I began getting a headache. So, I called the front desk who apologized and asked that we return to the front desk for a room change. He continued to apologize but said the cleaning staff may have been smoking outside the door and smoke drifted inside (I doubt that was it). The room we were reassigned was one that supposedly had not had anyone in it for a while. It did not smell like smoke but looked like a throwback from the 60’s. The door needed rubber trim to close the gap, the commode was super low, the drawers on the cabinet would not close and was chipped badly, the chairs were very worn and when you sat on the foot of the bed, a metal creaking sound was heard. The wallpaper looked like moisture was behind it in several places, bubbles. This room should have been a $50 room, at the most. Upgrading is definitely needed! We have stayed here many times, but this is the worst experience we have ever encountered.
2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Paul

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Everything is dirty at this hotel!
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Chris

2022년 9월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Got a non smoking room, that smelled like smoke, and found cigarette butts on the floor... pillows were hard, but you do get what you pay for.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the entir staff and the atmosphere is awesome
2022년 7월에 1박 숙박함

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are spacious, breakfast is good, check in area is nice. The only negative is that the person on duty to check me in couldn't find my reservation on the computer, though she knew i made one from a print out her mgr did earlier, took a while to get registrred.
2022년 6월에 1박 숙박함

8/10 - 좋아요

Carol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I loved how the property has been maintained, felt like I was stepping back in time. Staff was super friendly and interiors were very clean. Just a couple of things; wifi signal was poor, I couldn't stream or load pages without holding my computer next to the window (still very slowly). Sheets and towels were a little threadbare and had a cigarette burn, grounds were pretty dirty, with trash all around in plant beds and parking lot. But other then that I enjoyed staying there.
2022년 6월에 1박 숙박함

4/10 - 별로예요

Tammy Denise

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Flies all over, bathroom floors had dried piss around the toilet, wash rage full of hair. Pool wasn't open n shows it was on website i had some very disappointed kids. I've stay here for years and found out owner ship changed and its gone down hill. Went for breakfast at 8:30 everything was empty, showed it was available till 10 but was told they couldn't make more gravy. I'll spend the extra next time down the street
2022년 6월에 1박 숙박함

4/10 - 별로예요

Terry

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Stay somewhere else!
2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

Karina

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The pool was black all landscaping was unkept the bathtub floor was mushy there was an olive in the bathroom floor. My travel companion arrived early and had to change from the original room because the air unit was squealing. Definitely will not recommend or return.
2022년 5월에 3박 숙박함

4/10 - 별로예요

Andrew

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Gnats and flies was in my room upon arrival. The towels are thin and cheap. The air conditioner was so loud I could barely hear the tv on 35. Needs to be deep cleaned and updated.
2022년 5월에 3박 숙박함