외관

호텔 바이킹 여행 후기

4 out of 5
호텔 바이킹
1 Bellevue Avenue, Newport, RI

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 460개" "
평점 8 - 좋아요. 1002개 이용 후기 중 252개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 157개" "
평점 4 - 별로예요. 1002개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 45개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Zoltan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Couple days We enjoyed hospitality of Viking hotel…the room was clean and comfortable. The staff nice polite.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 8일
Dear Zoltan,Thank you for your feedback and for choosing Hotel Viking for your recent stay. We're delighted to hear that you enjoyed our hospitality and found your room to be clean and comfortable. It's also great to know that our staff's politeness and attentiveness contributed positively to your experience. We appreciate your comments and look forward to welcoming you back soon for another enjoyable visit!Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Landen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean, definitely will go back
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Landen,Thank you for taking a moment to share your feedback. It's great to know you enjoyed your stay. From all of us at Hotel Viking, it was our pleasure to host you, and we look forward to welcoming you back soon!Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

ANITA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with safe walking distance to center
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Anita,Thank you for taking the time to stay with us and for leaving feedback. We're delighted that you enjoyed our beautiful property and its convenient location. We look forward to welcoming you back soon for another enjoyable visit!Sincerely,Derek ShellyGeneral Manager

6/10 - 괜찮아요

Scott

가족 여행
Overall a bit pricey for the condition of the room, but I know you are paying for the location. The beds were comfortable, but the rooms are definitely dated and need some refreshing. The bathroom fixtures in particular need an update. The handles on the faucet were loose and both came off at times. Staff were friendly and helpful and the location is very convenient for walking to sites, shopping, and dining.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Scott,Thank you for your review. It's great to hear that our convenient location and friendly team met your expectations. Your comments about the condition of our rooms are also appreciated, and your feedback will be considered as we strive to improve our guest experience. We look forward to welcoming you back and hope to impress you with our dedication to your comfort and satisfaction.Sincerely,Derek ShellyGeneral Manager

4/10 - 별로예요

Chris

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
solid
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Carol,We strive to provide a reliable and comfortable experience for all our guests, and we greatly appreciate your feedback. It was a pleasure to host you, and we look forward to welcoming you back to Hotel Viking for another great stay!Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Andrew 님, Bay Shore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location friendly staff
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Andrew,It's good to hear you enjoyed our convenient location and friendly staff. Thank you for sharing your visit, and we look forward to welcoming you back to Hotel Viking for another great experience. Until then, we wish you well. Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We ha d a great room. Not happy about the leisure charge. But
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Julie,Thank you for staying at Hotel Viking. Hosting you was a pleasure, and we're so happy you appreciated our clean accommodations. We look forward to your next visit. Thank you again for your review.Sincerely,Derek ShellyGeneral Manager

8/10 - 좋아요

Amie

가족 여행
좋아요: 편의 시설/서비스
Too pricey
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Amie,Thank you for taking the time to leave your feedback. We will use your comments to help us evolve as a destination and improve the experience of future guests, and we hope you will consider returning.Sincerely,Derek ShellyGeneral Manager

6/10 - 괜찮아요

James

좋아요: 직원 및 서비스
The property was fine, but a bit on the shabby side when compared to online images of the property. Staff was friendly during check in and check out.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear James,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry our accommodations didn't meet your expectations. We are constantly working to improve and hope to have another opportunity to welcome you back and impress you further.Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay and the staff is so friendly. Convenient location to historic Hill with plenty of parking and a cute cafe in the lobby.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Lisa,Thank you for all of your kind comments and for choosing to stay with us. We are so happy to hear that you thoroughly enjoyed our friendly staff, as well as our clean and comfortable accommodations. We look forward to your next visit! Sincerely,Derek ShellyGeneral Manager

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Kathleen,We're so happy to know that you had a nice stay with us overall and we trust that everything was in order for your visit. Thank you so much for the review, and we hope to see you again soon. Sincerely,Derek ShellyGeneral Manager

2/10 - 너무 별로예요

lauren

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brian at the front desk was amazing, very helpful and kind. The spa was absolutely incredible. The room was awful. Sheets on one of the beds were dirty and the beds were beyond uncomfortable. Neither of us slept ( 2 queen room) You couldnt move without noise from the box spring and mattress. We had to leave after the first night. We noticed as we were leaving brand new mattresses being brought into the hotel. They waited way too long to replace them.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Lauren,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff made you feel welcome and that you enjoyed the spa. However, we apologize for any issues with the beds, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

alex

좋아요: 숙박 시설 상태 및 시설
Great place
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Alex,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your recent experience, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Jessica

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Did not like that hotel has valet-only option for car parking at $45 per night. I parked on the adjacent street 1 block away for zero cost!!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Jose,Thank you for being our guest and sharing your feedback. While we are sorry you had a concern with our parking, we hope you had a fantastic stay otherwise. We look forward to welcoming you back again soon.Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Jacqueline

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Lawrence

2024년 3월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear James, Thank you so much for taking the time to provide a review of your recent stay at Hotel Viking. We are thrilled to hear that our convenient location was a highlight of your visit with us. Please come back and stay with us again when you're in the area.Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Michelle 님, West Hollywood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

John

별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous property. Great for the family and a weekend get away without the kids.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Deborah,We're delighted you enjoyed your stay at Hotel Viking! Please come see us again soon.Sincerely,Derek ShellyGeneral Manager

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gabriela

2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Kimberly

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I called in advance to make sure I could bring my mom’s birthday cake into the bar area … when I called they said they would have everything I needed plates forks a knife… when the time came they said they couldn’t provide any of these things … it was my moms 70th birthday… very disappointing
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Kimberly, We sincerely apologize for the disappointment you experienced during your mom's 70th birthday celebration. We understand the importance of such occasions and regret any miscommunication regarding the provision of plates, forks, and a knife for the cake. Your feedback has been shared with our service team for internal discussion and improvement. We hope for the chance to make it right in the future and provide you with the exceptional service you deserve. Thank you for bringing this to our attention.Sincerely,Derek ShellyGeneral Manager

2/10 - 너무 별로예요

Courtney

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No water, no housekeeping. You have to walk pretty far to get snacks/drinks for kids
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Courtney,Thank you for taking the time to share your feedback. We're concerned about your experience and apologize for any inconvenience caused by the lack of water and housekeeping services. We understand the importance of convenience, especially when traveling with children, and will address these issues with our team to improve. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Hanh

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for weekend and really enjoyed this hotel. Very Welcoming staff and extremely clean facility. Many, many activities, local sites to visit and great restaurants! We enjoyed the on site Bubblemania Casey !! Always entertainment around this area and quiet night for sleep in this hotel. -Dawn
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Dawn,Thank you for choosing Hotel Viking. We appreciate you highlighting our friendly team, clean facilities, and the variety of activities and dining options we offer. We're also thrilled to hear that Casey added to the enjoyment of your stay and provided memorable entertainment. We hope to welcome you back soon for more relaxing nights and exciting days at our hotel.Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Deborah

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Deborah,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you here, and we're delighted you thoroughly enjoyed your stay. Take care, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

6/10 - 괜찮아요

Sarah

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Ma Antonette

좋아요: 청결 상태, 직원 및 서비스
overall amazing
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
Dear Ma Antonette,Thank you for being our guest and for leaving us a review! We are so happy you had an amazing experience at Hotel Viking. Our team looks forward to welcoming you back!Sincerely,Derek ShellyGeneral Manager

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Lucky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was the perfect weekend get away and nice place with nice people
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Lucky,It's wonderful to know you enjoyed your time with us at Hotel Viking. We're grateful you chose our hotel for your special weekend, and we hope to welcome you back soon!Sincerely,Derek ShellyGeneral Manager

8/10 - 좋아요

Alessandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good staying. Nice hotel in a very convenient area.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Alessandro,It was a pleasure hosting you while you were in town. We're glad our location worked well for your trip, and we invite you to stay with us again should you be back in the area.Sincerely,Derek ShellyGeneral Manager

4/10 - 별로예요

Ann

좋아요: 청결 상태
There was no upgrade for Expedia Platium members or any extra value they offered.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Ann,While we thank you for being our guest and sharing your feedback, we are sorry you were disappointed we could not offer an upgrade. Please know we do all we can to ensure our guests have all they need for a lovely stay, and we hope that you enjoyed your time with us otherwise. We look forward to welcoming you back and impressing you further.Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Molly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, right on Bellevue Ave and walking distance to Thames street. The gym was clean and there was an indoor pool and jacuzzi as well. The inner courtyard had a large fire pit and several smaller ones. All the staff were very nice.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Molly,Thank you for taking the time to share your feedback. It's wonderful to hear you enjoyed your stay at Hotel Viking, especially appreciating our prime location. We're also glad our gym, indoor pool, and hot tub enhanced your relaxing visit. Your kind words about our team are greatly valued, and we are pleased we succeeded in making your stay memorable. We look forward to welcoming you back in the future.Sincerely,Derek ShellyGeneral Manager

6/10 - 괜찮아요

Michelle

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff we exceptionally kind and accommodating, above and beyond.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Dear Sean,Thank you for your comments. Our warm and caring staff are always aiming to maintain our high standards in hospitality, and we thank you kindly for your compliments in this regard. We look forward to going above and beyond for every guest, and we hope to welcome you back to Hotel Viking in the future.Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great area, everything close by
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Dear Jane,We're delighted to hear that you enjoyed the convenience of our hotel's location. It's wonderful to know that you found the area to your liking, and we hope it added to the overall enjoyment of your stay. We look forward to welcoming you back for another five-star experience at Hotel Viking.Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was great thank you.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Dear Michael,Thank you! It was a pleasure to welcome you to Hotel Viking, and we are delighted you had such a wonderful stay. Your kind review will be shared with the team, and we look forward to welcoming you back for another five-star experience.Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Asha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Asha,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you return soon!Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and good place to relax
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Tom,It was our pleasure to provide you with a quiet place to relax. We're glad you enjoyed your visit, and we look forward to seeing you again at Hotel Viking!Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Elvira

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Mark Paul

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful renovation Great food Service a bit slow at restaurant
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Mark,It's an honor to receive your excellent rating of Hotel Viking! We're delighted you enjoyed our beautifully reimagined property and delicious dining. Your comments about restaurant service will also be shared with our team. Thank you for your thoughtful praise and we hope you'll return. Sincerely,Derek ShellyGeneral Manager

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함