안뜰

푸라마 리조트 다낭 여행 후기

5 out of 5
푸라마 리조트 다낭
105 Vo Nguyen Giap Street, Khue My Ward, Ngu Hanh Son District, Da Nang

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 605개" "
평점 8 - 좋아요. 1002개 이용 후기 중 288개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 58개" "
평점 4 - 별로예요. 1002개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 27개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

sindong

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
아주 좋아요
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Seunghyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
위치도 좋고 시설도 좋고 조식도 맛있고 수영장도 좋고 뭐 하나 빠지는것 없이 다 좋아요!!!
2024년 4월에 4박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 4월 24일
Xin Chao Mr. Seunghyun from the culinary heritage Furama Resort and Spa Danang!Thank you for your fantastic review about us.We're thrilled to hear that you enjoyed everything about your stay, from our convenient location to our excellent facilities, delicious breakfast, and refreshing swimming pool.Your kind words mean a lot to us, and we can't wait to welcome you back for another great experience at Furama Villas Danang in the future!Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

bongyun 님, Seongnam-si

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I went on a family trip with my kid, and he loved it. I want to visit again next time
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 4월 14일
Xin Chao Mr. Bongyun from the culinary heritage Furama Resort and Spa Danang!Thank you for choosing Furama Resort Da Nang for your family trip! We're thrilled to hear that you and your kid had a wonderful time during your stay with us.It brings us immense joy to know that your child enjoyed their time at our resort. Creating memorable experiences for families is something we take great pride in.We can't wait to welcome you back for another unforgettable visit in the future! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

6/10 - 괜찮아요

SUNGMI

2024년 4월에 4박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 5월 4일
Xin Chao Ms. Sungmi from the culinary heritage Furama Resort and Spa Danang!Thank you for choosing Furama Resort Da Nang for your recent stay. We appreciate you taking the time to share your feedback.At the Furama, all feedback are invaluable to us, and we will use it to enhance our services and ensure that every guest enjoys a memorable stay with us. Therefore we would have loved to learn more about your experience to better understand how we can improve our service in the future to exceed your expectation.We sincerely hope to have the opportunity to welcome you back in the future and to provide you with a truly exceptional experience that exceeds your expectations.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

YOUNGMIN

2024년 2월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 2월 21일
Xin Chao Mr. Youngmin from the culinary heritage Furama Resort and Spa Danang!Thank you for your positive rating. Your satisfaction is our top priority, and we're thrilled to have earned your perfect vote. We look forward to welcoming you back to Furama Resort Da Nang for another exceptional experience.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

JOONHYUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족한 숙소입니다. 2월에 갔더니 라군풀은 오히려 좀 추웠고, 메인풀이 딱 좋았습니다.
2024년 2월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 2월 15일
Dear Guest,Thank you for choosing Furama Resort Da Nang and for sharing your feedback with us. We're delighted to hear that your overall experience was satisfactory.We regret to know the temperature of the lagoon pool was not as your expectation during your stay in February. However, we're pleased to know that you found the main pool to be perfect and enjoyable.Your feedback is invaluable to us, and we'll certainly take your comments into consideration to enhance the experience for our guests in the future.We hope to have the pleasure of welcoming you back for another enjoyable stay at Furama Resort Da Nang.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

??

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
즐거운 시간이었습니다. 신축은 아니지만 나름의 멋이 있습니다.
2024년 2월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 2월 15일
Dear Guest,Thank you for choosing Furama Resort Da Nang for your recent stay. We're delighted to hear that you had a fun time with us.As a heritage resort, we take pride in our rich history and unique charm. While we may not be newly built, we strive to provide an experience that captures the essence of our heritage and leaves guests with a lasting impression of charm and warmth.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

JUNGWOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 2월 15일
Dear Mr. Jungwoo,Your amazing rating for your stay at Furama Resort Da Nang is truly appreciated. Thank you for taking the time to share your positive experience with us.We eagerly await the opportunity to welcome you back for another wonderful stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

CHANGSOON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
시내와 가깝고 인근에 편의시설이 많고 해변이 깨끗하며 쾌적하고 조용합니다
2024년 1월에 5박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 1월 29일
Dear Mr. Changsoon,We're delighted to hear you had a wonderful stay at Furama Resort Da Nang! Your appreciation of our convenient location near downtown, proximity to amenities, clean beach, and the overall comfort and tranquility is truly gratifying.It's our pleasure to offer you a serene and enjoyable experience. We look forward to hosting you again for another delightful visit.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

JISUN

2024년 1월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 1월 22일
Dear Mr/Ms. Jisun,A resounding thank you for your stellar 5-star vote! We are overjoyed to learn that your experience at Furama Resort Da Nang lived up to your expectations. Your positive feedback inspires us to continue delivering exceptional service and creating memorable moments for our valued guests.Welcoming you back for another extraordinary stay. Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

JONG CHUL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 1월 12일
Dear Mr. Jong Chul,Thank you for choosing Furama Resort Da Nang and for bestowing upon us a perfect score. Your positive feedback is genuinely appreciated, and we are delighted to hear that your experience with us exceeded expectations.If there are specific aspects of your stay that left a lasting impression, or if there's anything you believe we could improve upon, please feel free to share your insights. Your feedback is invaluable as we strive to continually enhance our guests' experiences.We eagerly anticipate the pleasure of welcoming you back for another remarkable stay at Furama Resort Da Nang.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
건물과 정글에 가까운 넓은 정원이 멋스러웠어요. 건물이나 룸 간에 거리가 있어 조용하고 가든풀이 이쁘고 좋았어요. 조식 재료가 모두 신선해서 좋았습니다. 방넓이는 다른 호텔과 가격에 비해 좁은 편이었고 정글같은 정원때문인지 실내습도가 많이 높습니다. 비어있던 방은 곰팡이 냄새가 좀 있어요. 침구는 굉장히 물렁한 스타일의 침구입니다. 방상태보다 해변 수영장 이쁜건물을 선호하는 분이라면 잘 맞으실 것 같아요
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 1월 2일
Dear valued guest,Thank you for sharing your thoughts on your recent stay with us. We're delighted to hear that you enjoyed the charm of our building and the expansive garden near the jungle, creating a serene and quiet atmosphere. It's wonderful that you found the garden pool to be both pretty and pleasant.We appreciate your feedback regarding the freshness of breakfast ingredients. However, we apologize for any inconvenience caused by indoor humidity. Your insights are valuable, and we will take them into consideration for future improvements.We look forward to the opportunity to welcome you back and offer an even more enjoyable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

Hangkyu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2024년 1월 3일
Dear Mr/Ms. Hangkyu,Thank you so much for taking the time to rate Furama Resort Da Nang with a perfect score. We truly appreciate your positive feedback and are delighted to hear that you had an excellent experience during your stay.At Furama, we strive to provide exceptional service and create unforgettable moments for our guests. Your support and positive rating motivate us to continue delivering the highest standards of hospitality.We look forward to welcoming you back to Furama Resort Da Nang in the future for another wonderful experience.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager.

10/10 - 훌륭해요

KYUNGWOOK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 12월 17일
Xin Chao from the Furama Resort & Spa, Mr. Kyungwook!We are so happy to hear from you in such a positive way. Thank you for this feedback.Being a heritage hotel brings a responsibility to share the best Vietnamese hospitality available. In this regard, it is great to have met your requirements, especially XXX staff name /OR/ subject.Please allow us to invite you to come back – we always take especially care of returning guest.Sincerely on behalf of the Team, Ms. Nguyen Hoang Minh TrucGuest Relations ManagerFrom the Furama Resort & Spa – not only a popular beach hotel but also with a famous convention center.

10/10 - 훌륭해요

JIHYE

2023년 12월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 12월 14일
Dear Ms. JihyeThank you for your perfect rating! We are delighted to learn that your experience at Furama Resort Da Nang met your expectations.Your satisfaction is our utmost priority, and we appreciate your positive feedback. We look forward to the pleasure of welcoming you back for another outstanding experience at Furama Resort Da Nang.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerFurama Resort Da Nang

10/10 - 훌륭해요

KICHUL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 친절해요. 아주 좋았습니다.
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 12월 12일
Dear Mr. Kichul,Thank you for sharing your positive feedback about Furama Resort Da Nang. We are delighted to hear that you found our resort clean and the staff friendly, providing you with a very good experience.Your satisfaction is our priority, and we look forward to the opportunity of welcoming you back for another pleasant stay.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerFurama Resort Da Nang

10/10 - 훌륭해요

??

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
저희는 풀빌라를 이용했어요. 주변 환경은 잘 가꾼 정원에 있는 느낌과 마주하는 직원들이 친절하고 조식도 맛이 있었어요. 한시장, 롯데마트, 공항이 가까이 있어서 좋았고 다음 기회에 또 다낭에 간다면 좀 더 길게 여유를 갖고 같은 숙소에 묵고 싶네요.
2023년 12월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 12월 6일
Dear Valued Guest,We extend our heartfelt gratitude for selecting the Pool Villa experience at Furama Resort Da Nang and for taking the time to express your positive sentiments. It brings us immense joy to learn that the tranquil surroundings, amiable staff, and delectable breakfast enhanced your overall satisfaction during your stay.Your feedback highlights the convenience our prime location offers, facilitating easy access to various attractions for sightseeing and exploration. We are pleased to hear that you experienced this convenience firsthand.Your loyalty is greatly appreciated, and we eagerly anticipate the opportunity to host you again for an extended stay, ensuring another delightful experience when you next visit Da Nang.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relations ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - 훌륭해요

YOUNGMEE

2023년 11월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 12월 7일
Dear Ms. Youngmee,Thank you for your outstanding rating! We truly appreciate your perfect score and are thrilled to hear that you had such a wonderful experience at Furama Resort Da Nang. Your satisfaction is our top priority, and we look forward to the opportunity to welcome you back for another fantastic stay in the future.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - 훌륭해요

Byungjun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
불만족 - 조식 / 룸청결도 위의 불만족도 매우 심한 정도는 아닙니다. 그 외에 모든 사항이 만족스러운 숙소였습니다. 재방문 의사 있음
2023년 11월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 12월 6일
Dear Mr. Byungjun,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that, overall, your experience at Furama Resort Da Nang was satisfactory.We take your comments about breakfast and room cleanliness seriously and will certainly address them to enhance the overall guest experience. Your willingness to visit again is encouraging, and we look forward to the opportunity to make your next stay even more enjoyable.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - 훌륭해요

JI EUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 11월 23일
Dear Ms. Ji Eun,Thank you for your generous rating! We are truly honored and thrilled to know that your experience at Furama Resort Da Nang exceeded your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to see that reflected in your positive feedback. Your satisfaction is our top priority, and we look forward to hosting you again for another outstanding stay. If there's anything specific you loved during your visit or if you have any suggestions for improvement, please don't hesitate to share. We appreciate your support and can't wait to welcome you back for more unforgettable moments.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - 훌륭해요

CHANGYULL

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
좋은곳이었다. 편안한 휴식처입니다
2023년 11월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 11월 20일
Dear Mr. Changyull,Warm greetings from Furama Resort Da Nang,We truly appreciate your time and effort in sharing your thoughts with us. Your valuable feedback is a source of inspiration as we consistently aim to surpass guest expectations at our hotel. Your positive remarks serve as encouragement for the entire team to maintain our commitment to excellence.Should you decide to return, please reach out to us directly. We assure you that your next visit will be just as memorable, if not more so. We look forward to the opportunity of hosting you again.Best regards,

10/10 - 훌륭해요

joonseok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 11월 21일
Xin chào from Furama Resort Danang, Mr. Joonseok!A sincere thank you for your perfect score! We are truly delighted to receive your high rating, and it's our pleasure to know that we met or exceeded your expectations during your stay. Your feedback motivates us to continually strive for excellence.We can't wait to welcome you back to Furama Resort for another outstanding experience. If there's anything specific you loved about your visit or any suggestions you'd like to share, we're all ears.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - 훌륭해요

nami

2023년 11월에 5박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 11월 13일
Dear Ms. Nami,Warm greetings from Furama Resort Da Nang!We sincerely appreciate your rating and are thrilled to learn that your experience with us met your expectations. Our team is dedicated to providing memorable moments, and we are delighted that you enjoyed your stay.Your feedback is invaluable, and we are grateful for your kind words. Should you have any suggestions or preferences for your future visits, please feel free to share them with us. We look forward to hosting you again, creating more delightful memories together.Thank you for choosing Furama Resort Da Nang.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

Juntae

2023년 11월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 11월 13일
Dear Mr. Juntae,Thank you for taking the time to share your feedback with us. We are delighted to see that you gave us a perfect score. Your satisfaction is our utmost priority, and we are thrilled that your experience at Furama Resort Da Nang met your expectations. Our team is dedicated to providing exceptional service, and we appreciate your acknowledgment of our efforts.We look forward to welcoming you back for another wonderful stay, and please feel free to reach out if there's anything specific you would like to share or if there are ways we can enhance your future visits.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation ManagerThe Culinary Heritage Furama Resort Da Nang

10/10 - 훌륭해요

SOYEON

2023년 11월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 11월 8일
Dear Ms. Soyeon,A perfect 10 out of 10 – what a fantastic endorsement! We are thrilled to receive your glowing review. It warms our hearts to know that your experience at Furama Resort Da Nang exceeded your expectations.Our dedicated team takes immense pride in delivering top-notch service, and your feedback reaffirms our commitment. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to have played a part in making your stay remarkable.We eagerly await your return, and please don't hesitate to contact us if there's anything we can do to make your next visit even more memorable.Warmest regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
좋은 숙소였어요
2023년 9월에 1박 숙박함
답변 제공: Ms. Nguyen Hoang Minh Truc -Guest Relation Manager 님, 2023년 10월 11일
Dear valued guest,Your kind words warm our hearts! We're truly touched by your appreciation of your stay at Furama Resort Da Nang. It's our greatest joy to know that we made your visit special.We're continually striving to create cherished memories for our guests, and your feedback motivates us to excel even further. Your presence is a gift, and we can't wait to welcome you back for another chapter of unforgettable moments.With sincere gratitude,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 - 훌륭해요

Seonghoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Ms. Nguyen Hoang Minh Truc -Guest Relation Manager 님, 2023년 10월 11일
Dear Mr. Seonghoon,Thank you for awarding us with a excellent review! We are thrilled to hear that you had an exceptional experience at Furama Resort Da Nang. Your satisfaction is our utmost priority, and we are delighted that we could make your stay truly memorable.We look forward to welcoming you back soon and providing you with more unforgettable moments in our piece of paradise.Warm regards,

10/10 - 훌륭해요

Kwonhyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 좋고 환경이 너무 좋은 리조트 입니다~
2023년 9월에 1박 숙박함
답변 제공: KimPhuongLe 님, 2023년 9월 30일
Xin Chao Mr/Mrs Kwonhyung from The Furama Resort & Soa DaNang !It is a pleasure to hear from you and I wish to thank for the effort taken to write a review.As a hotel, we always strive to meet and exceed guest expectations.Thank you for your sharing very lovely pictures of our ocean pool & Donci restaurant which i guessed that you did enjoy our services so much.Please allow us to invite you to come back – we always take especially care of returning guest.Sincerely on behalf of the Team, Le Kim Phuong ( Ms)Director of rooms Your Furama Resort & Spa, the hotel with possibly the friendliest team in Danang.

2/10 - 너무 별로예요

Seojung

2023년 9월에 2박 숙박함
답변 제공: Ms. Nguyen Hoang Minh Truc -Guest Relation Manager 님, 2023년 10월 12일
Dear Ms. Seojung,Thank you for sharing your feedback at the Furama Resort Da Nang. We genuinely appreciate your insights, and we kindly encourage you to share more details about your experience with us. Your specific feedback will help us identify areas that need improvement and allow us to take immediate action to ensure a better stay for you and future guests. We are committed to delivering exceptional service, and your input is instrumental in helping us achieve that goal. We look forward to hearing more from you and making your next visit truly memorable.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

8/10 - 좋아요

HYUNSEUNG

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
그냥 적절
공항에서 가깝다는 장점 외에는 이가격에 다른 리조트가 되려 나을수도 있겠다는 생각을 했음. 단점1. 체크아웃때 너무 오랜 시간이 걸림. 게다가 로비는 에어컨도 없어서 개더움 단점2. 아직도 보증금(디파짓)100만동이 안들어옴. 단점3. 한국어 대응 직원이 별로 없음. 심지어 한국인도 아니라서 소통에 약간의 애로사항이 있음 단점4. 비치에 관리자가 없었음. 뭐 빌리고 싶어도 계속 부재중 단점5. 인피니티풀은 괜찮은데 숲안에 있는 수영장은 조금 더러움.(애들이 많아서 그런지는 모르겠음)
2023년 9월에 2박 숙박함
답변 제공: KimPhuongLe 님, 2023년 9월 30일
Xin chao Mr Hyunseung ,I would like to thank you once again for choosing the Furama Resort Da Nang during your vacation journey in Vietnam.On behalf of Furama Resorts Da Nang, please accept my apology for your unpleasant stay at the hotel . We strive to ensure that all our guests’ experience exceeds their expectation during their travels and we fell short of our goal this time.We will carefully look into 5 points you raised and take action accordingly.Once again thank you for taking time sharing your thoughts – we look forward to show our improvements whenever you pass by again.Sincerely,Le Kim Phuong (Ms)Director of rooms

10/10 - 훌륭해요

doyeol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: KimPhuongLe 님, 2023년 9월 30일
Xin Chao Mr/Mrs Doyeol from our fabulous Furama resort & VIllas Da Nang !It is a pleasure to hear from you and I wish to thank for the effort taken to write a positive review for our property . As a hotel, we always strive to meet and exceed guest expectations.We are the only resort in Da Nang to offer daily seafood dinner buffet with entertainment of cham dance performance while enjoying the culinary journey. Our V-senses is an up-scale wellness -Spa, with a focus on holistic and sustainable physical balance and improvement through mindful physical, psychological, and spiritual activities. The Champa inspired infrastructure, V-senses strives to awaken beauty and health .Please allow us to invite you to come back – we always take especially care of returning guest.Sincerely on behalf of the Team,Le Kim Phuong (Ms) Director of rooms From the Furama Resort & Spa – not only a popular beach hotel but also with a famous convention center.

10/10 - 훌륭해요

Soyoung

2023년 9월에 3박 숙박함
답변 제공: KimPhuongLe 님, 2023년 9월 20일
Xin Chao Mr/ Mrs Soyoung from The fabulous Furama resort, Danang , Viet Nam!Thank you so much for your remarkable score that you gave to us. Being a heritage hotel brings a responsibility to share the best Vietnamese hospitality available. In this regard, it is great to have met your requirements. Please allow us to invite you to come back – we always take especially care of returning guest.Kind regards,Le Kim Phuong ( Ms)Director of rooms

10/10 - 훌륭해요

Ung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visit Furama
It is a very beautiful hotel with great service. During the visiting, My family was very satisfied and happy. If you wanna find good place for family especially for kid, this resort will be the best choice because there are very good lagoon pool and good place and all the staffs in Furama resort was really kind for guests. Especially, Front office staff Thương excellent service for my family. I will come back 100%.
2023년 9월에 1박 숙박함
답변 제공: KimPhuongLe 님, 2023년 9월 20일
Dear Mr/Ms Ung, Thank you so much for your recently stayed at our fabulous Furama Resort , Danang !It is a pleasure to hear from you and I wish to thank for the effort taken to write a review. As a hotel, we always strive to meet and exceed guest expectations.Your positive comment, particularly about the pool and remark on our staff name Ms Thuong certainly will motivate us to continue like this.Please contact me directly if you wish to return, we will make sure you will not regret it.Sincerely!Le Kim Phuong ( Ms)Director of rooms

10/10 - 훌륭해요

sang-woo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
수영장관리가좋았습니다
2023년 9월에 1박 숙박함
답변 제공: KimPhuongLe 님, 2023년 9월 30일
Xin Chao Mr Sang-Woo from our Fabulous Furama resort & Villas Da Nang !It was a pleasure to have you as a guest and thank you for the feedback and wonderful remark on our infinity pool .Please feel free to come back, it will be an honor to us.Sincerely on behalf of the Team, Le Kim Phuong (Ms)Director of rooms From the beach hotel with the lushest gardens in Da Nang.

10/10 - 훌륭해요

SOJEONG

2023년 8월에 1박 숙박함
답변 제공: KimPhuongLe 님, 2023년 9월 30일
Xin Chao Mr/ Mrs SoJeong!Greetings from our Fabulous Furama Resort & Villas Da Nang!We would like to thank you for your recent stay at the Furama Resort Da Nang. We appreciate that you included our resort on your vacation journey.. We trust that you have truly enjoyed your stay and you had a safe trip back home.We hope that that the accommodation and services met with your expectation and we hope you will cherish the memories of your visit for many years to come and we would be thrilled to welcome you back sometime in the future.Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,Le Kim Phuong ( Ms)Director or rooms

10/10 - 훌륭해요

Kyung Lee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good facilities, good service, good meals
2023년 8월에 2박 숙박함
답변 제공: KimPhuongLe 님, 2023년 8월 18일
Dear Mr / Ms Kyung Lee,We would like to thank you for your recent stay at the Furama Resort Da Nang. We appreciate that you included our resort on your vacation journey. We trust that you have truly enjoyed your stay and you had a safe trip back home.We hope that that the accommodation and services met with your expectation and we hope you will cherish the memories of your visit for many years to come and we would be thrilled to welcome you back sometime in the future.By this chance, we would like to share our new facilities that have just been completed and put into operation to diversify the enjoyable experience during your stay: V-senses is an up-scale wellness -Spa, with a focus on holistic and sustainable physical balance and improvement through mindful physical, psychological, and spiritual activities. The Champa inspired infrastructure, V-senses strives to awaken beauty and health from within. Open daily from 09:00 to 22:00. We are also the first hotel in town to bring back sumptuous daily seafood & steak buffet dinner with entertainment of cham dance performance while enjoying the culinary journey at the lavish Café Indochine restaurant from 18:30 to 22:00.Thank you and best regards,Le Kim Phuong ( Ms)

2/10 - 너무 별로예요

JeongYoon

2023년 7월에 2박 숙박함
답변 제공: KimPhuongLe 님, 2023년 8월 12일
Dear Mr/Ms JeongYoon, I would like to thank you once again for choosing the Furama Resort Da Nang during your vacation journey in Vietnam.On behalf of Furama Resorts Da Nang, please accept my apology for your unpleasant stay at the hotel .We strive to ensure that all our guests’ experience exceeds their expectation during their travels and we fell short of our goal this time.However, we would like to thank you for taking your time to share more detailed account of what you have experienced during your recent stay at the Furama Resort Da Nang. Please be assured that we certainly take your feedback very seriously.Therefore, we hope to see you again in the near future to show you our improvement and, hopefully, you will enjoy your time with us in the next visit.Please do not hesitate to contact us for further assistance,Sincerely, Le Kim Phuong ( Ms)Director of rooms

10/10 - 훌륭해요

SEUNGHWAN

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good place
2023년 7월에 2박 숙박함
답변 제공: KimPhuongLe 님, 2023년 8월 4일
Dear Mr/ Ms Seunghwa, We would like to thank you for your recent stay at the Furama Resort Da Nang. We appreciate that you included our resort on your vacation journey. We trust that you have truly enjoyed your stay and you had a safe trip back home.We are very happy to hear that you are totally satisfied with our property . we hope you will cherish the memories of your visit for many years to come and we would be thrilled to welcome you back sometime in the future.By this chance, we would like to share our new facilities that have just been completed and put into operation to diversify the enjoyable experience during your stay: V-senses is an up-scale wellness -Spa, with a focus on holistic and sustainable physical balance and improvement through mindful physical, psychological, and spiritual activities. The Champa inspired infrastructure, V-senses strives to awaken beauty and health from within. Open daily from 09:00 to 22:00. We are also the first hotel in town to bring back sumptuous daily seafood & steak buffet dinner with entertainment of cham dance performance while enjoying the culinary journey at the lavish Café Indochine restaurant from 18:30 to 22:00.Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,Le Kim Phuong ( Ms)Director of rooms

8/10 - 좋아요

JIHYUN

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 31일
Dear Mr/ Ms Jihyun,We appreciate you included Furama in your vacation journey !We hope that the accommodation and services met with your expectation and we hope you will cherish the memories of your visit for many years to come and we would be thrilled to welcome you back sometime in the future.By this chance, we would like to share our new facilities that have just been completed and put into operation to diversify the enjoyable experience during your stay: V-senses is an up-scale wellness -Spa, with a focus on holistic and sustainable physical balance and improvement through mindful physical, psychological, and spiritual activities. The Champa inspired infrastructure, V-senses strives to awaken beauty and health from within. Open daily from 09:00 to 22:00. We are also the first hotel in town to bring back sumptuous daily seafood & steak buffet dinner with entertainment of cham dance performance while enjoying the culinary journey at the lavish Café Indochine restaurant from 18:30 to 22:00.Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,Le Kim Phuong ( Ms)Director of rooms

8/10 - 좋아요

SEONGGOO

2023년 7월에 3박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 30일
Dear Mr/Ms Seonggoo,We would like to thank you for your recent stay at the Furama Resort Da Nang. We appreciate that you included our resort on your vacation journey. We trust that you have truly enjoyed your stay and you had a safe trip back home.We hope that that the accommodation and services met with your expectation and we hope you will cherish the memories of your visit for many years to come and we would be thrilled to welcome you back sometime in the future.Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,le Kim Phuong (Ms)Director of rooms

8/10 - 좋아요

DEOKJEON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족들과 여행 풀빌라 아주 좋아요
가족들과 숙박하기엔 아주 만족합니다. 풀빌라경우 이동이 약간 아쉽고 조식이 평범한 수준임 체크인은 불만.. 1시간 기다리게함.. 대체적으로 만족.. 체크인은 좀 그랬음..
2023년 7월에 2박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 26일
Dear our valued customers,We would like to thank you for your recent stay at the Furama Resort Da Nang. We appreciate that you included our resort on your vacation journey. We trust that you have truly enjoyed your stay and you had a safe trip back home.We are regret to hear that you weren't satisfied with the at check in & the movement during your stay. We are very appreciated if you can share more details about your inconvenience so that we can look into this issue and improve in the future .Your comments will help us improve our weaknesses as well as to highlight our strengths.Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,Le Kim Phuong ( Ms)Director of rooms

8/10 - 좋아요

consulting

좋아요: 직원 및 서비스, 객실의 편안함
2023년 7월에 6박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 23일
Dear our valued customers,We appreciate that you included Furama on your vacation journey.We trust that you enjoyed your stay and had a safe trip back home. We hope the accommodation and services met you expectations, and you will cherish the memories of your visit for years to come. We would be thrilled to welcome you back in the future .Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,Le Kim Phuong ( Ms)Director of rooms

10/10 - 훌륭해요

DEASOON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
푸라마리조트 좋아요
아주 좋아요 여러가지로 조식도, 숙소도 좋습니다 단 한시장등 나가려면 무조건 택시이용하면 됩니다
2023년 3월에 3박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 23일
Dear Mr / Ms Daesoon,We would like to thank you for your recent stay at the Furama Resorts Da Nang. We appreciate that you included our resort on your vacation journey.We hope that the accommodation and services met with your expectation and that you will cherish the memories of your visit for many years to come and we would be thrilled to welcome you back sometime in the future. Please do not hesitate to contact us for further assistance and thank you once again for staying with us during your visit in Da Nang. We look forward to your next visit and wish you the best in your business and personal endeavors.Sincerely,Le Kim Phuong ( Ms)Director of rooms

8/10 - 좋아요

Jaehyeong

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
오래된 시설에 비해 관리는 잘 되어있으나 날씨 때문인지 침구류가 습해서 별로였습니다 직원분들 모두 친절하고 라군풀은 그늘이 종일 있어서 아이들과 물놀이 하기에 좋았습니다
2023년 7월에 1박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 17일
Dear Mr/Ms Jaehyeong,We would like to thank you for your recent stay at the Furama Resort Da Nang. We appreciate that you included our resort on your vacation journey. We trust that you have truly enjoyed your stay and you had a safe trip back home.We appreciated on your compliment comments on our staffs & lagoon pool . We well noted about bedding is smelling not good to have best solution for this issue .Your comments will help us improve our weaknesses as well as to highlight our strengths.Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,Le Kim Phuong ( Ms)Director of rooms

8/10 - 좋아요

HeeSook

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 17일
Dear Mr/ Ms HeeSook,We would like to thank you for your recent stay at the Furama Resorts Da Nang. We appreciate that you included our resort on your vacation journey.We hope that the accommodation and services met with your expectation and that you will cherish the memories of your visit for many years to come and we would be thrilled to welcome you back sometime in the future. Please do not hesitate to contact us for further assistance and thank you once again for staying with us during your visit in Da Nang. We look forward to your next visit and wish you the best in your business and personal endeavors.Sincerely,Le Kim Phuong ( Ms)Director of rooms

10/10 - 훌륭해요

miyeong

2023년 6월에 1박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 10일
Dear Mr / Ms Miyeong ,We appreciate that you included Furama resort & Villas on your vacation journey .We trust that you enjoyed your stay and had a safe trip back home . We hope the accommodation and services met your expectations, and you will cherish the memories of your visit for years to come .We would be thrilled to welcome you back in the future.Thank you and best regards,Le Kim Phuong ( Ms)Director of rooms

10/10 - 훌륭해요

MINHOON

2023년 7월에 2박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 10일
Dear Mr/ Ms Minhoon,We appreciate that you included Furama resort & Villas on your vacation journey .We trust that you enjoyed your stay and had a safe trip back home . We hope the accommodation and services met your expectations, and you will cherish the memories of your visit for years to come .We would be thrilled to welcome you back in the future.Thank you and best regards,Le Kim Phuong ( Ms)Director of rooms

8/10 - 좋아요

minsol

2023년 6월에 2박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 10일
Dear Mr/ Ms Minsol,We would like to thank you for your recent stay at the Furama Resorts & villas Da Nang. We appreciate that you included our resort on your vacation journey.We hope that the accommodation and services met with your expectation and that you will cherish the memories of your visit for many years to come and we would be thrilled to welcome you back sometime in the future. Please do not hesitate to contact us for further assistance and thank you once again for staying with us during your visit in Da Nang. We look forward to your next visit and wish you the best in your business and personal endeavorsSincerely,Le KIm Phuong ( Ms)Director of rooms

10/10 - 훌륭해요

Songyi

2023년 7월에 2박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 6일
Dear Mr/ Ms Songyi,We would like to thank you for your recent stay at the Furama Resort Da Nang. We appreciate that you included our resort on your vacation journey. We trust that you have truly enjoyed your stay and you had a safe trip back home.We are very happy to know that you gave us very excellent score . So, it definitely that the accommodation and services met with your expectation .Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,Le Kim Phuong ( Ms)Director of rooms

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: KimPhuongLe 님, 2023년 7월 6일
Dear Valued Customers,We would like to thank you for your recent stay at the Furama Resort Da Nang. We appreciate that you included our resort on your vacation journey. We trust that you have truly enjoyed your stay and you had a safe trip back home.We hope that that the accommodation and services met with your expectation and we hope you will cherish the memories of your visit for many years to come and we would be thrilled to welcome you back sometime in the future.Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,Le Kim Phuong ( Ms)Director of rooms