디럭스 아파트, 침실 2개, 바다 전망 | 고급 침구, 객실 내 금고, 책상, 다리미/다리미판

나트랑 비치 아파트먼트 여행 후기

3.5 out of 5
나트랑 비치 아파트먼트
Unit 3102, F 31, Muong Thanh Center Apt, 60 Tran Phu, Nha Trang, Khanh Hoa

이용 후기

6.0
평점 10 - 훌륭해요. 45개 이용 후기 중 6개" "
평점 8 - 좋아요. 45개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 45개 이용 후기 중 10개" "
평점 4 - 별로예요. 45개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 45개 이용 후기 중 11개" "

5.8/10

청결 상태

5.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
전망은 더할나위없이 좋다 숙박비용대비 숙박시설 및 편의시설은 그냥 so so 해변 중앙에 위치해 여기저기 이동하기편리함 출국전 짐보관 및 공항픽업 요청도 가능해 짜투리시간 이용도 용이하다 공항까지 500,000동^^
2020년 1월에 3박 숙박함

2/10 - 너무 별로예요

chris 님, 대한민국

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
시간이 너무많이 남아 잠시 쉴려고 체크인했으나 위생이 엉망이라 실망했습니다. 내부는 어두컴컴하니 특히 여성은 위험해보입니다. 왠만하면 호텔로 가세요~
2019년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
쏘쏘...
가격대비 방은 넓지만 오래되었는지 화장실 배수구 쪽이 청결하지는 않습니다. 다만 위치는 정말 좋습니다 냐짱해변 인접해있고 주변에 식당도 많습니다.
2019년 2월에 1박 숙박함

8/10 - 좋아요

WOOSEOK

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
쏘쏘쏘쏘쏘쏘 우리방 뷰는 끝내줬음
무엉탄 럭셔리 호텔과 같은 건물인데 입구는 호텔 옆 골목으로 들어가면 별도로 있어요. 입구 분위기는 별로 ㅋㅋ 저희 가족 두 객실 예약했는데...아 쓰기 귀찮아짐 ㅋㅋ
2019년 2월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
좋은점...중심가 해변에 위치하여 어디든 접근성이 매우 좋았고 가격도 저렴하여서 인지 러시아 사람들이 많이 보임 별로인점...시설상태가 좀 낡았고 테라스는 우리방만 그래랬는지 없었고 결정적으로 바퀴벌레는 5마리 정도는 잡은듯..ㅠㅠ
2019년 1월에 2박 숙박함

2/10 - 너무 별로예요

Jung hyun

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로요
와 정말 실망이였어요 사진과 너무 다르고 눅눅하고 오줌냄새에ㅠㅠㅠ 최악입니다 좋았던건 해변뷰
2018년 10월에 1박 숙박함

6/10 - 괜찮아요

Hae Woong

생각보다 좋은?
낫베드 생각보다 괜찮았음
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Byungchan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
해변 바로앞의 44층. 탁트인 전망에 최고의 뷰. 이정도 가격에 이런 숙박이라면 언제든 다시 이용할 생각이 있다.
2018년 1월에 2박 숙박함

8/10 - 좋아요

Lee 님, korea

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
빌려서 사는 곳 느낌.
무엉탄 건물에 있는데 앞쪽 로비는 호텔이 사용하고 아파트먼트는 뒷쪽으로 들어갑니다. 펜션 같이 취사도구와 수건, 욕실 용품이 구비 되어 있습니다. 외출했다 돌아오니 호텔같이 방도 청소 해주고 수건도 갈아 주어서 편했습니다. 설거지 몇개 못했었는데 고맙게도 해주었더군요. 수영장을 사용했었는데 아파트 쪽에서는 엘레베이터로 갈 수가 없으며, 호텔 로비로 들어가시던지 아파트 비상구쪽 엘레베이터를 사용하면 갈 수 있으나 돈을 받습니다.
2017년 12월에 2박 숙박함

2/10 - 너무 별로예요

JONG WON

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이 아파트 현지 요금지불도 동일가격임
호치민경우 저녁7시경 나짱 도착 아파트 도착후 체크인 확인 안대어 다른객실 요금지불하고 사용하였음 전화 번호는 없는 번호이며 연락안대고 환불안대고
2017년 9월에 3박 숙박함

10/10 - 훌륭해요

윤창억 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 휴식과 이동성이 좋은...
윈룸형으로 취사 빨래 가능 주변에 맛있는 식당들도 많음 3~4일 가족이나 친구들이 머물기 좋은 아파트임

10/10 - 훌륭해요

YUNSEOP

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 위치와 숙박시설. . .
편안하고 아늑한 가정형 아파트라서 좋았다. 엘리베이터 이용시 조금 불편한 사항을 제외하고는 만족한다.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
Nice apartmentt with a great sea and city view.
The apartment is at great location; i.e. cross the road to beach, walking distance to Vincom shopping centre and night market. The staffs are quite friendly and helpful with check-in, check-out process. The apartment and its furnitures are clean enough, and they do daily house keeping which is a + mark of this business. Only problem is parking, If you ride a bike/car the parking staffs try not to sell you daily parking ticket, but the one-time hop in and out parking ticket.
2020년 6월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
Decent location minus roaches.
The rooms were decent. I saw a lot of roaches in the room here and there which disgusted me. The elevators are super slow. The room description said there would be a balcony but the entire building was without one. Other then that, everything else was nice. Location is great, atmosphere was great living here a week with my friends was great.
2020년 5월에 5박 숙박함

6/10 - 괜찮아요

Thu Huong

2020년 3월에 1박 숙박함

8/10 - 좋아요

Mike

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 2월에 2박 숙박함

8/10 - 좋아요

quyen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함

2/10 - 너무 별로예요

Keith

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad hotel in Nha Trang
The room stank, it had not been cleaned properly and there was rotting rubbish leaking under sink that made room smell. They claim a range of amenities (pool roof terrace etc.) they are not available to guests, I asked and was told they exist but we could not use them. They offer transfer to airport but at high rate also taxi at foyer does the same plus reneged on negotiated price when we reached airport and tried to charge double. Suggest get taxi away from hotel or use grab.
2019년 11월에 2박 숙박함
답변 제공: Customer Service Department 님, 2019년 11월 23일
Dear Keith, Thanks for your review. About the room stank you should have told us about that so we could help you to handle it. We do have swimming pool in the building and we did not mention its free for guests on Expedia, all guests at the apartments have to buy ticket to use it. Every room has each amenities but you just looked at the summary list at the main page of our property and asked for rooftop terrace which is belongs to another roomtype not the roomtype you stayed. Our airport pickup and drop off services are private car so it will be expensive than taxi out there, you can choose what suits your needs, thanks and if there was anything misunderstood we're sorry about that, best regards

2/10 - 너무 별로예요

Tai Truong

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Toilet is not fresh. Apartment for 6 people but only one Toilet. Elevator is cramped & suffortcasting and wait very long to up & down. Attitude of Staff is not nice with Customer. Apartment is not like as describe and photos which were showed on Hotel.com. So We really very disappointed for vacation at Nha Trang Beach Apartment. And We feel unhappy for this trip.
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

Adam

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NEVER AGAIN, I TELL YOU. ABSOLUTELY NEVER!
This was my 4th stay at this property....and I have decided, it was my last! These apartments are SERIOUSLY out-of-date. They are supposed to be fully self-contained. My apartment had 1 fork and 1 spoon. Not a single knife. Not a single teaspoon! And the staff are VERY SELECTIVE about which emails they respond to. My apartment was on Level 44. Reception is on Level 31. It's usually easier to email them. My request for more toilet paper and soap was IGNORED TWICE! The air-conditioner was NOT working and they ignored me for 48 hours. They then offered me another room. The aircon in that room was also NOT working....plus the new room smelt like petrol fumes....so I moved back to my original room. NO COMPENSATION was offered for having no aircon! Yet when I emailed requesting a Late Checkout, they responded within 10 minutes telling me it would cost VND 400,000.00. Oh....and there was blood from a previous guest on the doona too! Lastly, since my last stay (9 months ago) they have adhered yellow reflective plastic to the inside of the windows. That magnificent view has been RUINED as during the day, the water looks green. At night, all you can see is a reflection of the apartment. They may as well have mirrors on the windows. Never again, I tell you. NEVER!
2019년 6월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
2019년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 1월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

Kar Chun

별로예요: 직원 및 서비스
I don't recommend friends to stay this hotel.
They had broken my suitcase and did not compensate me. Some equipment in the toilet was out of order and repaired half an hour later.
2018년 11월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Very pack n busy...please update the photo of the hotel...
2018년 10월에 3박 숙박함

6/10 - 괜찮아요

Bich-Van 님, Washington, USA

별로예요: 숙박 시설 상태 및 시설
It is ok, Great view, great location. Room not clean Elevator slow
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

Sebastien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nha Trang views
Nice little apartment as shown in photos very clean and tidy within proximity of shops beach and nightlife.
2018년 1월에 9박 숙박함

10/10 - 훌륭해요

HISHAM

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 3박 숙박함

2/10 - 너무 별로예요

Ursh 님, Sydney

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The view is the only thing that saved this hotel
This was a big disappointment. The booking ad promised pool, pool side bar, bbq, spa, bars and 3 restaurants (including photos). This hotel is just the room. NOTHING ELSE IS THERE. I tried to complain while I was there and only offer $45 back from WOTIF. I had booked this hotel for 4 nights to sit by the pool an drink cocktails while my kids could swim, this could not happen as this hotel does not have a pool. Complete waste of money and ruined my holiday. If you want to use any facilities you have to pay another hotel to use theirs as this hotel has nothing. There was mould everywhere and the skirting boards are falling off. One day the room was not cleaned (which also means no water). The promised slippers are really someone else's used rubber thongs. Also could not get extra pillows etc. We asked but one pillow each was all you were allowed.
2017년 8월에 4박 숙박함

2/10 - 너무 별로예요

Sean 님, New York...

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worse hotel I have ever stayed in.
The rooms in this apartment hotel are old and out dated. Don't be fooled by The pictures. The elevators are the worst. You have to wait sometime 5 to 10 minutes for them. Check in is on the 31st floor. The day before we left, the elevators broke down and was still down the next day. Had to walk up to the 46th floor and the same checking out. The only good thing about this hotel is the cleaning Staff. Worse experience of my life. Made a mistake choosing this hotel.
2017년 8월에 3박 숙박함

2/10 - 너무 별로예요

Thi Bich Nga

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I am so disappointed this apartment. I will never stay here anymore. It's not value.
2017년 7월에 2박 숙박함

8/10 - 좋아요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
LOVED IT...LOVED IT...LOVED IT...for the mostpart
I absolutely LOVED Nha Trang Beach Apartments....for the mostpart! I didn't realise the rooms were so new and modern - a very nice surprise. The view from the 2-bedroom apartment was just breathtaking. It was a bit odd that the bathroom door didn't go right up to the ceiling and one of the bedrooms had no door on it - just a curtain. I found the bed to be quite firm as seemed to be the general rule-of-thumb in Vietnam. Also odd that there were no tea cups in the room and no tea or coffee. There was a kettle, but BYO tea/coffee. When we got the actual rooms that we booked (2 apartments with a joining door), they were also very nice. View was still excellent but not as breathtaking. LOVED using the facilities from the hotel underneath. The pool was excellent although a bit more shade would be ideal and I also made good use of the well-equipped gym. The service at the apartments was very good > excellent. The lifts were a pain as there are only 3 lifts for all those guests. The apartments start on Level 31 and go to Level 45 or 46. Stunning views if your apartment faces the water but lifts were slow and often full. Loved the local area. All the restaurants, cafes and shopping you could need. 1-minute walk to the beach - it's over the road! We absolutely LOVED our visit to Nha Trang and it comes highly recommended. Lovely apartments, but like any property, there are a couple of small issues. In the grand scheme of things, we had an awesome time!

8/10 - 좋아요

Marina

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Удобное расположение и отзывчивый персонал
Отель требует косметического ремонта, в целом жить можно, номер 50 кв.м Состоит из комнаты -спальни с большой (180-190)кровати , тумбы, комода с зеркалом , шкафа-купе (с сейфом и закрывающейся на ключ полкой) , жили на 45 этаже , вид супер (на кусок города и пляж) , номер с балконом , два кондиционера, тараканов не было, но были фруктовые очень маленькие муравьи, когда спускалась на рецепшен (31 этаж) , просила убрать муравьев, мыли чисто комнату 2раза с уксусом , муравьи пропадали дня на 2 , потом опять появлялись , но они не кусались. Уборка номера каждый день, полотенца и туалетные принадлежности каждый день выдавали в большом количестве ( шампунь, гель , паста и щетка зубные, расчески, туалетная бумага) , была 3 раза за 2 недели смена постельного белья. Окна не мытые, но есть жалюзи , а так в целом на 3,5 балла тянет. Для непривередливых людей сойдет . Мы были с 10 летним ребенком , это единственный отель, где вторая кровать находилась не в общей спальне , для нас это было приоритетом в выборе отеля. Расположение очень удобное и до пляжа и до центральных кафе и ресторанов !!! Персонал отзывчивый, старается помоч всегда. Организовали нам такси . Спасибо им большое:)))!!!

6/10 - 괜찮아요

IURII

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
второй раз не выберем
Брали апартаменты с двумя спальнями, с балконом, с видом на город, 39 этаж. В общем номер не плохой, не "заезженный" , вся мебель в хорошем состоянии, кровати удобные, белье хорошего качества. Большой холодильник. Есть диван в гостиной. Есть пара тарелок, да пара бокалов, вилки ложки, сковорода, кастрюля., однокамфорочная плита, чайник. Теперь минусы - потолок в гостиной в разводах, очевидно с верхнего этажа залили, но не устраняют. Висит паутина локонами с потолка. Один нормальный стул и два барных, которые нам были без надобности. Очень не хватало микроволновой печи, хотя заявлена была. Самое неудобное для нас было в лифте. Приходилось ждать до 10 минут , чтобы подняться или спуститься, по причине большого количества постояльцев, обслуживающего персонала, рабочих, которые перевозят строительные материалы - 3-х лифтов явно не хватает. Вай фай вечером еле тянет. Второй раз не вернемся.

10/10 - 훌륭해요

Sam 님, Frankfurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and clean.
Apartment is located near the Night Market, clean, comfortable and well equipment. The roomost rate is reasonable.

6/10 - 괜찮아요

ANDREY

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Dung

좋아요: 청결 상태, 객실의 편안함
Okay

6/10 - 괜찮아요

Jerald

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Low service appartment
Very nice view at 45 and 46 floor but terrible reception service

6/10 - 괜찮아요

Undraa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room was not clean enough, odd smell. Location is good.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Sergei

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The lobby is dirty. And as it is in an apartment, it is large but not clean enough. For example, The rubbish bin is filled up of rubbish when we first go in the room.

4/10 - 별로예요

Luis 님, Portland OR

별로예요: 직원 및 서비스, 객실의 편안함
Very disappointing - Confusion and more confusion.
Well, several hours traveling from a different country and dealing with Immigration in Vietnam, taxi drivers and long waiting lines we finally got to the hotel ( not a hotel: probably a person who owns few apartments on the building and hire a person to "rent" them). We got to the place called reception ( a small room on a dark aisle of the 31st floor). And my wife, two daughters and I hear the scary sentence: "Sorry sir, but we dont have any reservation under your name. Sometimes this happen when people use Expedia. I calmly showed the girl that Yes, I have booked and paid for a Luxury Beachfront Penthouse. She said that they have no availability on this kind of apartment and proposed me to accommodate us in two small apartments and move us to a two bedroom sea view apartment next day. As we didn't have any choice at that point ( was about 9 pm with two kids) we accepted, asking to discuss the apartment next day. So we stayed on two apartments and then moved to the third one on the next day. And she returned 20 US/day. Well, how it was? All apartments we visited have a toilet inside the shower. Lets say, not so conventional or convenient; Two bedroom apartment means one bedroom and another bed on the small living room. Sea view means that, as you are on the 39th floor, you can see the sea on the side of the building. Cleaning staff was great, nice and helpful. Two doors with big lockers should ring the security bell, but nothing happened after all.
Seaview
Security layers

2/10 - 너무 별로예요

Oxana 님, Hanoi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I live in Vietnam, so I know about all the tricks the hotels/landlords are trying here. This is outrageous experience even for Vietnam. The room booked was not available upon arrival. The personnel was not aware of the room type ordered and continued insisting that this is the room booked. Only after a big scandal, and this is at 8:30 pm it was accepted that the room I ordered is not available and the monez booked from my credit card will be paid back. Now still after one month money are not reimbursed. The appartment is a private porperty and has nothing to do with the 4star hotel managed on the lower levels. What is more astonishing the Hotel.com was absolutely useless, pretending they do not understand the matter. This is a real review from the real case and I have photos of the property and personnel running away when asked to identify themselves.

4/10 - 별로예요

Marty 님, Qld Australia

좋아요: 청결 상태
별로예요: 직원 및 서비스
Nice view, access to MuongTuang pool and gym.
Access to the apartments is a nightmare. No information given on how to get to the apartments. Once someone came down we were told that the booking wasn't done even though we had a booking number. Checked us into a basic room and was told to come back in 2 hours.Came back and our bags were gone and someone else in the room. Finally someone came showed us our apartment, all good except the bedding. I was told to pay again even though I showed confirmation of payment. Air conditioner didn't work first night ,but views were awesome.