스탠다드룸, 킹사이즈침대 1개, 분사식 욕조 | 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 암막 커튼, 다리미/다리미판
예약 가능 여부 확인

나이아가라 폴스 인 여행 후기

2.5 out of 5
나이아가라 폴스 인
7280 Lundy's Lane, Niagara Falls, ON

이용 후기

6.4
평점 10 - 훌륭해요. 1001개 이용 후기 중 147개" "
평점 8 - 좋아요. 1001개 이용 후기 중 311개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 216개" "
평점 4 - 별로예요. 1001개 이용 후기 중 167개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 160개" "

7.0/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
Didn’t stay here as they had water issue. They did give us an upgrade.
2020년 9월에 2박 숙박함
답변 제공: Management 님, 2020년 10월 10일
thank you for staying withus. We appreciate your feedback

10/10 - 훌륭해요

Carol

2020년 8월에 2박 숙박함
답변 제공: Management 님, 2020년 10월 4일
Thank you for your review! We are happy to see you enjoyed your stay!

2/10 - 너무 별로예요

Merv

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run down!
We booked the jacuzzi room! Apon arival We walked into the room which was uncomfortably warm and the AC didnt work! It tried to kick in every 30 seconds or so which kept us up all night when we complained they already knew but didn't seem to care! We won't go back!
2020년 9월에 1박 숙박함
답변 제공: Management 님, 2020년 9월 9일
Thank you for your review. We are very sorry to hear your stay was not a pleasant one. We strive to provide the best possible experience to all our guests, and we missed the mark this time. We hope you will be willing to give us another chance to give you the stay you deserve.

6/10 - 괜찮아요

Ahmed

단체 여행
좋아요: 청결 상태
2020년 9월에 1박 숙박함
답변 제공: Management 님, 2020년 9월 9일
Thank you for your review. We appreciate your feedback and thank you for taking the time to let us know about your experience. We hope to see you again!

6/10 - 괜찮아요

실제 이용하신 고객

2020년 8월에 1박 숙박함
답변 제공: Management 님, 2020년 8월 30일
Thank you for contacting us. Yes our pool is open from 8 am to 11 pm. We can set up a swim time at check in.

8/10 - 좋아요

Amina

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2020년 8월에 2박 숙박함
답변 제공: Management 님, 2020년 9월 4일
Thank you for your rating! We’re happy to see you enjoyed your overall stay and hope to see you again

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Night Away
The room across the hall was quite loud but they did time it down around 1030. Other than that it stay was exemplary. Thank you.
2020년 8월에 1박 숙박함
답변 제공: Management 님, 2020년 8월 24일
Thank you for your review! We’re sorry to hear about the noise issue you encountered. However, we’re happy to see you enjoyed your overall stay and hope to see you again!

10/10 - 훌륭해요

실제 이용하신 고객

2020년 8월에 1박 숙박함
답변 제공: Management 님, 2020년 8월 19일
Thank you for your rating! We’re happy to see you enjoyed your overall stay and hope to see you again

10/10 - 훌륭해요

실제 이용하신 고객

2020년 8월에 1박 숙박함
답변 제공: Management 님, 2020년 8월 18일
Thank you for your rating! We’re happy to see you enjoyed your overall stay and hope to see you again!

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Show up after speaking to the hotel 3 separate times that day to find a hotel that is closed. No one bothered to call me to tell me this. No one apologized. What I was told was that I got "an upgrade". An upgrade to hide the fact that this closed hotel is being sold on Expedia and misrepresented. This is actually considered fraud. Spoke with 2 different Expedia agents who contacted the hotel. I received a $30 discount for being incoveinenced all weekend. They shipped us to a sister hotel which is km's away from our family. I would have never booked that hotel and would have cancelled my reservations if it wasn't for arriving at 8pm with kids who needed to go to bed. I will NEVER book here again and likely will not book through Expedia as they do not know if hotels are open or closed.
2020년 8월에 2박 숙박함
답변 제공: Management 님, 2020년 8월 18일
Thank you for your review. We are very sorry to hear about the issues you encountered and we would like to assure you your feedback is very important to us. We will pass your review on to the appropriate department. It is our sincerest hope that you will be willing to give us a chance to better serve you in the future.

8/10 - 좋아요

Lauren

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Management Department 님, 2020년 8월 16일
Thank you for your rating! We’re happy to see you enjoyed your overall stay and hope to see you again

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Management Department 님, 2020년 8월 16일
Thank you for your rating! We’re happy to see you enjoyed your overall stay and hope to see you again

6/10 - 괜찮아요

Masud

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was not as great as the stay i had in July 2020 at the comfort inn across the street. Parking was free Lopep
2020년 8월에 1박 숙박함
답변 제공: Management 님, 2020년 8월 18일
Thank you for your review! We’re sorry to hear your stay was merely satisfactory as we strive to provide an excellent experience for all our guests. We hope we will have an opportunity to better serve you in the future.

8/10 - 좋아요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Management 님, 2020년 8월 10일
Thank you for your rating! We’re happy to see you enjoyed your overall stay and hope to see you again!

8/10 - 좋아요

실제 이용하신 고객

2020년 7월에 2박 숙박함
답변 제공: Management 님, 2020년 8월 4일
Thank you for your rating! We’re happy to see you enjoyed your overall stay and hope to see you again!

8/10 - 좋아요

Claudine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms are very spacious and clean
2020년 7월에 2박 숙박함
답변 제공: Management Department 님, 2020년 8월 3일
Thank you for your review! We’re very happy to hear you enjoyed your stay with us. We look forward to seeing you again!

8/10 - 좋아요

Jose Noli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'd stay here again.
Clean, basic room. Great bed and pillows. Quiet. I'd stay here again.
2020년 3월에 2박 숙박함
답변 제공: Management 님, 2020년 3월 15일
Thank you for your glowing review! We’re very happy to hear you enjoyed your stay with us and are especially happy to see you enjoyed our bed and pillows. We look forward to seeing you again!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
sandra at the front desk was absolutely wonderful. the hotel itself is going through a renovation but the room is great and the pool is awesome
2020년 3월에 1박 숙박함
답변 제공: Management 님, 2020년 3월 15일
Thank you for your review! We’re happy to hear you enjoyed your stay and would like to share your comment with our team whose we believe will be happy to see your feedback. We hope to see you again on your next trip to Niagara Falls!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
Didn’t like the extra charge for parking or the crowd of kids in the pool.
2020년 3월에 1박 숙박함
답변 제공: Management 님, 2020년 3월 15일
Thank you for your review! We’re sorry to hear your stay was merely satisfactory as we strive to provide an excellent experience for all our guests. We hope we will have an opportunity to better serve you in the future.

8/10 - 좋아요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The jacuzzi tub didn't work but aside from that it was a good experience!
2020년 3월에 2박 숙박함
답변 제공: Management 님, 2020년 3월 10일
Thank you for your review! We’re sorry to hear your stay was merely satisfactory as we strive to provide an excellent experience for all our guests. We hope we will have an opportunity to better serve you in the future.

10/10 - 훌륭해요

Marie 님, Brantford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff great price clean rooms very close to where we were going
2020년 3월에 2박 숙박함
답변 제공: Management Department 님, 2020년 3월 9일
Thank you for your review! We’re happy to hear you enjoyed your stay and hope to see you again on your next trip to Niagara Falls!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2020년 3월 9일
Thank you for your review! We’re happy to hear you enjoyed your stay and hope to see you again on your next trip to Niagara Falls!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Management 님, 2020년 3월 8일
Thank you for your rating! We’re happy to see you enjoyed your overall stay and hope to see you again!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close enough to downtown but far enough to get away from the hustle and bustle. plus it was VERY affordable!! and i was pleasantly surprised to have the $15 parking fee waived since i have a disabled parking permit. the front desk staff was very accommodating by giving us a main floor room, since the elevator was not working when we arrived.
2020년 2월에 1박 숙박함
답변 제공: Management Department 님, 2020년 3월 2일
Thank you for your review! We are very happy to hear you enjoyed your stay and would like to share your feedback with our team. It was a pleasure having your at our hotel and we are looking forward to see you again in the future.

6/10 - 괜찮아요

Babak 님, Richmond Hill

연인과의 여행
좋아요: 청결 상태
They charged extra for parking and hotel fees! Staff not much friendly. Overall it was just ok
2020년 2월에 1박 숙박함
답변 제공: Management Department 님, 2020년 2월 22일
Thank you for your review! We’re sorry to hear your stay was merely satisfactory as we strive to provide an excellent experience for all our guests. We hope we will have an opportunity to better serve you in the future.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
We stay at many hotels this has ti be one of the worst Staff was great though
2020년 2월에 1박 숙박함
답변 제공: Management Department 님, 2020년 2월 20일
Thank you for your review. We are very sorry to hear your stay was not a pleasant one. We strive to provide the best possible experience to all our guests, and we missed the mark this time. We hope you will be willing to give us another chance to give you the stay you deserve.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2020년 2월에 1박 숙박함
답변 제공: Management Department 님, 2020년 2월 21일
Thank you for your rating. We’re sorry to hear your stay was satisfactory. We hope to have a chance to improve on that score in the future!

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were clean and tidy. Staff are friendly enough.
2020년 2월에 1박 숙박함
답변 제공: Management Department 님, 2020년 2월 18일
Thank you for your review! We’re sorry to hear your stay was merely satisfactory as we strive to provide an excellent experience for all our guests. We hope we will have an opportunity to better serve you in the future.

8/10 - 좋아요

Tiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Management Department 님, 2020년 2월 18일
Thank you for your rating! We’re happy to see you enjoyed your overall stay and hope to see you again!

10/10 - 훌륭해요

Jp 님, Oshawa,ont

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought it was cool that there was arcade downstairs also a shuttle bus service to restaurants and events. The property itself was well maintained and clean and the staff was very helpful and courteous I would definitely stay again.
2020년 2월에 2박 숙박함
답변 제공: Management Department 님, 2020년 2월 18일
Thank you for your review! We’re happy to hear you enjoyed your stay and hope to see you again on your next trip to Niagara Falls!

2/10 - 너무 별로예요

Christian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Management Department 님, 2020년 2월 17일
Thank you for your rating. We’re sorry to hear you did not enjoy your stay, and hope we will have a chance to serve you better in the future.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean only thing walls are a little thin
2020년 2월에 1박 숙박함
답변 제공: Management Department 님, 2020년 2월 17일
Thank you for your review. While we are sorry to hear you experienced some issues with your stay, we are happy to see that you enjoyed your visit overall. Rest assured your feedback is very important to us, and we will be working with our maintenance team to ensure all of our guests have the best experience. We hope to see you again in the future!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Management Department 님, 2020년 2월 12일
Thank you for your rating! We’re happy to hear you enjoyed your stay and look forward to seeing you again!

2/10 - 너무 별로예요

William

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Management Department 님, 2020년 2월 9일
Thank you for your rating. We are very sorry to see you did not enjoy your stay, and are disappointed we failed to meet any of your expectations. It is our hope to have an opportunity to give you the stay you deserve on a future visit to Niagara Falls.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Management Department 님, 2020년 2월 3일
Thank you for your glowing review! We’re very happy to hear you enjoyed your stay with us and are looking forward to see you again!

8/10 - 좋아요

Kinda

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
It’s just okay
Overall our stay was okay. If you’re looking for someplace to lay your head for the night and not concerned with 5 star amenities, then it’s the perfect place to stay. The gentleman at the front desk was polite and explained in detail all that I would be charged for our stay.
2020년 2월에 1박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 2월 2일
Thank you for your review! We’re happy to hear you enjoyed your stay and hope to see you again on your next trip to Niagara Falls!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
having to pay for parking separate and also convivence fee for using wifi and having access to the pool was crapppy, but also think just because where it is all of them do that
2020년 1월에 4박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 29일
Thank you for your review! We’re sorry to hear your stay was merely satisfactory as we strive to provide an excellent experience for all our guests. We hope we will have an opportunity to better serve you in the future.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable...clean...shuttle to restaurants & casino...will definitely stay here again
2019년 12월에 2박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 21일
Thank you for your review! We’re happy to hear you enjoyed your stay and hope to see you again on your next trip to Niagara Falls!

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 21일
Thank you for your rating! We’re happy to see you enjoyed your overall stay and hope to see you again!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 20일
Thank you for your rating. We are very sorry to see you did not enjoy your stay, and are disappointed we failed to meet any of your expectations. It is our hope to have an opportunity to give you the stay you deserve on a future visit to Niagara Falls.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 15일
Thank you for your review! We’re happy to hear you enjoyed your stay and hope to see you again on your next trip to Niagara Falls!

8/10 - 좋아요

Tom

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Staff very friendly and welcoming. Lack of fitness centre and breakfast was disappointing but not a deal breaker
2020년 1월에 1박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 12일
Thank you for your review! We’re happy to hear you enjoyed your stay and hope to see you again on your next trip to Niagara Falls!

4/10 - 별로예요

Candie

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Hot tub jets did not work, and shower did not work in one of our rooms. No answer at front desk.
2020년 1월에 1박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 13일
Thank you for your review. We are very sorry to hear your stay was not a pleasant one. We strive to provide the best possible experience to all our guests, and we missed the mark this time. We hope you will be willing to give us another chance to give you the stay you deserve.

10/10 - 훌륭해요

melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Letting my bf and I celbrate our aniversity
2020년 1월에 1박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 12일
Thank you for your glowing review! We’re very happy to hear you enjoyed your stay with us and are especially happy to see that our team member were able to assist you during your anniversary. We look forward to seeing you again!

8/10 - 좋아요

Simran

별로예요: 직원 및 서비스
2019년 12월에 2박 숙박함
답변 제공: Comment from Hotel Management 님, 2020년 1월 8일
Thank you for your rating! We’re happy to hear you enjoyed your stay and look forward to seeing you again!

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very nice. However, we would have like to have had a fridge and safe in the suite. We also found that we had to run the shower for about 5 minutes before the water began to warm up
2019년 12월에 2박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 7일
Thank you for your review! We’re sorry to hear your stay was merely satisfactory as we strive to provide an excellent experience for all our guests. We hope we will have an opportunity to better serve you in the future.

8/10 - 좋아요

실제 이용하신 고객

2020년 1월에 1박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 6일
Thank you for your rating! We’re happy to see you enjoyed your overall stay and hope to see you again!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 6일
Thank you for your rating. We’re sorry to hear your stay was satisfactory. We hope to have a chance to improve on that score in the future!

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The room smelled really bad, the shower was still dirty
2019년 12월에 1박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 6일
Thank you for your review. We are very sorry to hear about the issues you encountered during your stay and we would like to assure you your feedback is very important to us. We will pass your review on to our Housekeeping management team to ensure this does not happen again. It is our sincerest hope that you will be willing to give us a chance to better serve you in the future.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
2020년 1월에 1박 숙박함
답변 제공: Sincerely The Management Team 님, 2020년 1월 5일
Thank you for your review! We’re sorry to hear your stay was merely satisfactory as we strive to provide an excellent experience for all our guests. We hope we will have an opportunity to better serve you in the future.