실내 수영장, 야외 수영장, 09:00 ~ 22:00 오픈, 일광욕 의자

하워드 존슨 플라자 바이 윈덤 바이 더 폴스 나이아가라 폴스 여행 후기

3.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 3288개 이용 후기 중 1443개" "
평점 8 - 좋아요. 3288개 이용 후기 중 1101개" "
평점 6 - 괜찮아요. 3288개 이용 후기 중 429개" "
평점 4 - 별로예요. 3288개 이용 후기 중 157개" "
평점 2 - 너무 별로예요. 3288개 이용 후기 중 158개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is very clean with friendly staff. Great location for walking to restaurants, attractions and shops at nearby Clifton Hill. Would definitely go back again.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

leah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, comfortable beds and conveniently located close to all attractions.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 6일
We truly appreciate your positive feedback! Providing a comfortable experience for our guests is our utmost priority, and we're thrilled that we succeeded during your visit. We look forward to the opportunity to welcome you back at the Howard Johnson Plaza by Wyndham by the Falls in the future.

10/10 - 훌륭해요

Prabhdeep

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 6일
Thank you for taking the time to leave a review. We're ecstatic to hear you had a great time at the Howard Johnson Plaza by Wyndham by the Falls! Your feedback means a lot to us. Can't wait to welcome you again.

8/10 - 좋아요

Sherryl

연인과의 여행
좋아요: 편의 시설/서비스
Just didn’t have complimentary breakfast! Otherwise very good!
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 4일
Your rating is truly appreciated! We strive for excellence in everything we do, and your feedback is instrumental in helping us achieve that goal. While we don't offer breakfast in the hotel, we hope you enjoyed the convenience of having Denny's restaurant on-site. We look forward to welcoming you back for another memorable stay.

8/10 - 좋아요

james thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The balcony
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 4일
We're delighted to know that you had a great stay with us at the Howard Johnson Plaza by Wyndham by the Falls. Your feedback inspires us to strive for excellence and ensures that we continue to exceed your expectations in the future. We look forward to welcoming you back soon.

6/10 - 괜찮아요

Alan 님, Ottawa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location just be prepared to pay. Beds were ok, room was a decent size but dated, definitely need a batter cable package. Hotel is dated but everything is within walking distance.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Ryan

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay! No complaints
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 3일
We're absolutely over the moon to get your perfect score! Your happiness is what drives us, and we feel truly honored that you had such an amazing time with us. Your feedback fuels our desire to get even better and guarantees that your next visit at the Howard Johnson Plaza by Wyndham by the Falls will be even more unforgettable.

4/10 - 별로예요

Lakhvir

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Receptionist was not helpful during checkinz
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 3일
We are sorry to learn about your check-in experience and apologize for any inconvenience it may have caused. Please know that ensuring our guests' comfort and satisfaction is our top priority. Due to ongoing renovations, we were unable to accommodate your request for the highest floor. Your feedback is valuable to us as we strive to enhance our services, and we would appreciate the chance to surpass your expectations during your next visit.

8/10 - 좋아요

Muskan

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Guest services 님, 2024년 5월 3일
Your rating speaks volumes about our dedication to excellence. We're thrilled you enjoyed your stay and can't wait to welcome you back for more memorable moments!

10/10 - 훌륭해요

Stacey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and accommodating
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 30일
We appreciate you taking the time to share your thoughts! It's awesome to know our team went above and beyond to ensure you had a fantastic stay. We can't wait to have you back at the Howard Johnson Plaza by Wyndham by the Falls for more unforgettable moments!

10/10 - 훌륭해요

Deanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So clean and comfy the pool is beautiful and warm will definitely stay there again
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 29일
Thank you immensely for your top-notch rating! Your appreciation for our pristine accommodations and cozy atmosphere truly makes us happy. We eagerly await the chance to welcome you again, promising another memorable and comfortable stay at the Howard Johnson Plaza by Wyndham by the Falls!

10/10 - 훌륭해요

Jaden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 5일
Thank you for sharing your rating with us. Your input is invaluable as we strive to provide exceptional experiences for all our guests. We eagerly anticipate the opportunity to surpass your expectations on your next visit at the Howard Johnson Plaza by Wyndham by the Falls.

10/10 - 훌륭해요

Dakota

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 28일
Thank you so much for your kind words! We're thrilled you enjoyed your stay here at the Howard Johnson Plaza by Wyndham by the Falls. We strive to maintain a comfortable and welcoming environment for all our guests. We hope to welcome you back soon for another enjoyable experience!

6/10 - 괜찮아요

Mike

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 27일
Thank you for taking the time to share your experience with us. We truly appreciate your feedback and hope to welcome you back for a better stay in the future!

10/10 - 훌륭해요

Kristian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent. The manager upgraded us to the best room. Ill be coming back
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 29일
Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with us and that our efforts to make your stay memorable were appreciated. We look forward to the pleasure of welcoming you again soon at the Howard Johnson Plaza by Wyndham by the Falls for another fantastic stay!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay and very affordable. They have upgraded the rooms and there is a second elevator around back to avoid long waits. The building itself is old but HoJo and the staff are doing great with what they have to work with. They could upgrade the TV’s though.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 26일
Thank you for your valuable feedback! We're thrilled to hear you enjoyed your stay and appreciated our recent room upgrades at the Howard Johnson Plaza by Wyndham by the Falls. Our team works hard to ensure a comfortable experience for all guests. We hope to welcome you back soon for another great stay!

10/10 - 훌륭해요

arman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 27일
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls! We're delighted to hear that we more than met your expectations. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Thi Phuong 님, BRAMPTON

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 26일
Thank you for staying at the Howard Johnson Plaza by Wyndham by the Falls. Your feedback motivates us to provide exceptional services. We look forward to welcoming you back for another amazing stay!

10/10 - 훌륭해요

Nastassia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location to stay at, just a short walk away from main attractions so not as loud or busy but very convenient, would stay here again!
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 26일
Thank you for your glowing review! We're so happy to hear that you found our location to be both peaceful and convenient. We appreciate you acknowledging our prime location that is close to the main attractions without the hustle and bustle. We look forward to welcoming you back for another enjoyable stay at the Howard Johnson Plaza by Wyndham by the Falls.

10/10 - 훌륭해요

Said

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
We're delighted to hear that everything met your expectations during your stay! Your satisfaction is our top priority, and we're thrilled that you had a fantastic experience with us. Thank you for your positive feedback, and we look forward to welcoming you back at the Howard Johnson Plaza by Wyndham by the Falls for another excellent stay in the future!

10/10 - 훌륭해요

Liz

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the pool and large size of rooms. Pillow were comfy too. Didn’t like that parking was not included and check-in is so late. The charge for an early check-in and only offer a late checkout of half hour .
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your experience with us. We are glad you had a wonderful time enjoying the hotel amenities and the rooms. Regarding the check-in and check-out times, please note that these are industry-standard practices aimed at ensuring the smooth operation of our hotel. As for the parking fee, it helps us maintain and secure parking spaces for our guests in a busy area like ours. Your feedback is invaluable, and we're committed to continually enhancing your experience.

6/10 - 괜찮아요

Fabian

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It's a slightly old hotel, but the good thing is that it's close to several attractions.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your experience with us! The hotel's unique ambiance is intentional, offering guests a retro experience that adds to the character of their stay. We're delighted that you appreciated our prime location and the proximity to the attractions. We hope to welcome you back for another enjoyable visit in the future!

10/10 - 훌륭해요

Franca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was to our liking. Like i always suggest with my reviews, you should include enough toiletries, like shampoos for the number of people staying in the room.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
We're delighted to hear that everything met your expectations during your stay at the Howard Johnson Plaza by Wyndham by the Falls! Your suggestion is noted. Please remember that our staff is available around the clock to assist with any requests, including providing additional items like toiletries upon request. We can't wait to welcome you back for another wonderful stay!

2/10 - 너무 별로예요

stephane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for taking the time to share your feedback. Your satisfaction is important to us, and we'd like to learn more about your stay to address any concerns you may have had. Please feel free to reach out to us directly so we can discuss your experience further.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recent renovations make the hotel brighter. You can smell the new carpets. Location is great for walking to Clifton Hill and the Falls. Staff is very personable and helpful!
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're thrilled you noticed the recent renovations. We are glad that our convenient location near Clifton Hill and the Falls enhanced your experience, and our friendly, helpful staff was able to make your stay memorable. We look forward to welcoming you again soon!

4/10 - 별로예요

Christopher

가족 여행
별로예요: 직원 및 서비스
Room was decent fairly clean and good enough for a short stay. Pool and hot tub was nice, location was good short walk to Clifton hill and the falls. Staff could be better, they charged me twice for my room and hotel parking was extremely overpriced for a regular weekday. The hotels water was cut off and we were told to use the washrooms at the Denny’s next door really inconvenient. For the price there’s definitely better I don’t think I’ll be back here again at this property.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your feedback with us. After looking into the matter, we found no duplicate charges on your credit card. We understand your concern about the parking fee, and we want to assure you that it's crucial for maintaining safety and accessibility, even on weekdays. We sincerely apologize for the inconvenience caused by the water shut-off, which was necessary for essential repairs. Your comfort and satisfaction are our top priorities, and we would be grateful for the opportunity to make things right during your next stay with us.

8/10 - 좋아요

Georgie

연인과의 여행
Great place to stay, just pretty loud as I believe they were doing renovations
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for your stay and feedback! We're glad you found our hotel to be a great choice. We always aim to enhance our property to better serve our guests, and we appreciate your understanding during this process. Our renovations, as mentioned on our website, are scheduled from 9 am to 4 pm to minimize disruption. We'd love the opportunity to welcome you again for a quieter and more enjoyable experience.

8/10 - 좋아요

Nicole

2024년 4월에 6박 숙박함

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean room ,friendly staff, great location, good security
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're thrilled to hear you enjoyed your stay with us! Providing clean rooms, friendly service, and a secure environment are our top priorities. We're glad our location also suited your needs. Thank you for your kind words, and we hope to welcome you back soon for another great experience.

10/10 - 훌륭해요

Kaden

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at this Howard Johnson and would recommend it for anyone trying to stay close to Niagara Falls. The staff were very helpful and accommodating. Our room was clean and comfortable. The bathroom was a little on the smaller side, but our room had a large whirlpool tub that more than made up for that. We also enjoyed the indoor pool. The handle on the pool shower was broken, that was the only facility issue that we noticed during our stay. Otherwise, it was a nice place, we liked how close it was to the Falls and Clifton Hill, and would stay here again.
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay here at the Howard Johnson Plaza by Wyndham by the Falls. Our team strives to provide helpful and accommodating service to all guests. We're glad you found your room clean and comfortable, and we appreciate your feedback regarding the bathroom amenities. Our Jacuzzi rooms come with standing showers, while most of our standard rooms feature a bath tub and shower combination for added convenience. Regarding the pool shower, there is actually supposed to be no handle as it operates as a push door. We're pleased you enjoyed our indoor pool and our convenient location. We look forward to welcoming you back for another wonderful stay!

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptionally friendly staff and very clean property close to everything in Niagara Falls. We visited for the solar eclipse and expected chaos but had an easy check-in, plenty of parking and a quiet hotel at night. We chose a room with a jetted tub and I am the person who brings jet cleaner with me to make sure it was clean but there was no need - it was incredibly clean!
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us at the Howard Johnson Plaza by Wyndham by the Falls during the solar eclipse. Providing a clean and welcoming environment is a top priority, and we're delighted that our staff could make your experience memorable. We hope to welcome you back again soon for another relaxing getaway!

6/10 - 괜찮아요

Brett

연인과의 여행
The property is in convenient location but I think its higher priced than it should be also for say the bathroom shower maybe a bit larger and not that im there to watch tv make sure the cable is working properly.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
We appreciate your valuable feedback regarding our pricing and amenities. Our team is available round the clock to assist with any concerns you may have during your stay. Please understand that our satellite television service can occasionally encounter interruptions beyond our control. We apologise for any inconvenience this might have caused. Your understanding and patience are greatly appreciated as we strive to ensure a comfortable experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Dani

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
We're delighted to have met your expectations! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Emilio

2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 3일
Thank you for your outstanding rating! We're thrilled to hear that you had such a wonderful experience with us. Your feedback is invaluable, and we look forward to welcoming you back at the Howard Johnson Plaza by Wyndham by the Falls.

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Your satisfaction is our top priority! We're so grateful for your positive review! Looking forward to your next visit.

6/10 - 괜찮아요

Jean

가족 여행
별로예요: 직원 및 서비스
Location was the only thing i liked about this property. Very close to Clifton Hill.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your feedback! We're delighted to hear that you appreciated our prime location. We strive to offer not just convenience but also exceptional service and comfort to all our guests. Should your travels bring you back to the area, we'd love the opportunity to host you again and ensure your stay exceeds expectations in every aspect.

10/10 - 훌륭해요

Molly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Every staffer was kind and welcoming.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're so glad to hear that our team made your stay special! Providing warm and welcoming service is our top priority, and we're delighted that every staffer you encountered was kind. Thank you for recognizing their efforts, and we can't wait to welcome you back for another fantastic experience

10/10 - 훌륭해요

Travis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean, pool area was amazing, staff was friendly, and within walking distance to everything. Only complaint was the blankets on the bed, they were very thin, could just be a preference, but I prefer a comforter.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for staying at the Howard Johnson Plaza by Wyndham by the Falls. We're pleased to know you found our hotel tidy, with a fantastic pool area, and our team accommodating! We understand personal preferences vary, and we apologize if they didn't meet your expectations. Just know, we do have extra blankets available upon request to ensure your comfort. We look forward to the chance to host you again soon.

8/10 - 좋아요

Alvina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A reasonable choice for budget accommodations. We came to see the 2024 eclipse and hotels were charging really high rates. The location was excellent for walking to the falls and plenty of restaurants nearby. Parking is an extra $20/day. The room was clean though a slight strange smell throughout the hotel. They only clean after 2 nights but are happy to provide refill of toiletries or towels as needed. The front desk and staff are nice. On a side note, the Denny’s next door was excellent. There’s also a Baskin Robbins attached but we didn’t go there for this trip.
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for choosing to stay with us during the 2024 eclipse! We're thrilled to hear that our location made your visit to the falls enjoyable. Our team strives to provide friendly service, so we're delighted you found them welcoming. We appreciate your feedback and look forward to welcoming you back for another great stay.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for your rating and choosing to stay here at the Howard Johnson Plaza by Wyndham by the Falls! We're committed to continually improving our service based on your input. If you have any further thoughts or suggestions, we're all ears!

4/10 - 별로예요

Steve

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your experience with us. We take all feedback seriously and are dedicated to addressing any concerns you may have. If there's anything specific you'd like us to look into or improve upon, please don't hesitate to let us know.

10/10 - 훌륭해요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We paid a little extra to upgrade to a balcony room, and the view from the 6th floor was incredible! The room itself was clean, comfortable, and quiet. This was one of the best hotel stays I have ever had.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your recent stay with us at the Howard Johnson Plaza by Wyndham by the Falls. Our team works hard to ensure that each guest has a memorable experience, and it's wonderful to know that you found your balcony room on the 6th floor to be both comfortable and offered a stunning view. We appreciate your kind words and look forward to welcoming you back for another fantastic stay soon!

10/10 - 훌륭해요

Cristiane

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It is excellent location
2024년 4월에 2박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 8일
"We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making your travels as smooth as possible." Thank you for sharing about your experience with us at Howard Johnson Plaza by Wyndham.

10/10 - 훌륭해요

Tyler

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quick stay. No hassle. Comfy bed. Lots of food around. Late night especially
답변 제공: Guest Services 님, 2024년 4월 23일
We're thrilled to hear you had a fantastic stay here at the Howard Johnson Plaza by Wyndham by the Falls! It's great to know you found our beds cozy and enjoyed the variety of food options nearby. Can't wait to have you back for another hassle-free visit!

10/10 - 훌륭해요

Pascal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 23일
Thank you for sharing your experience and for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're thrilled to hear that you enjoyed your stay! We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very courteous staff and well maintained clean property. Mattress was amazing lol
2024년 4월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 8일
We're delighted you found our hotel welcoming and comfortable. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you. Thank you for sharing your experience at the Howard Johnson Plaza. Best Regards

8/10 - 좋아요

Cherniavski

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
It's wonderful to hear that you had a great experience at our hotel. We appreciate your support and look forward to welcoming you back soon!

6/10 - 괜찮아요

Bren

연인과의 여행
좋아요: 청결 상태
When we got there we were on the 7th floor and there's only one hotel elevator that goes to 7th floor. They were moving plywood up on the service elevator that serves a 7th floor and we were told that we had to take the stairs. The elevator at that point was not in use. Not great customer service
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 24일
Thank you for your feedback. We apologize for any inconvenience when you arrived early, despite our efforts to accommodate you 2 hours before the standard check-in time. We're committed to making improvements based on your experience. Your feedback is invaluable, and we're committed to making your next stay even better. Looking forward to exceeding your expectations in the future!

6/10 - 괜찮아요

Patricia

가족 여행
별로예요: 숙박 시설 상태 및 시설
Wasn't impressed. Wont be back.
2024년 3월에 3박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 4일
We apologies that your stay did not go as planned. Please feel free to contact us at anytime, to discuss how we could make your stay more pleasing. Your time here is important to us and if given the opportunity, we would like to make your next stay a more enjoyable one.Best Regards