Kinugawaonsen Hananoyado Matsuya

Property class: 3.5

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Reviews

9.0 out of 10
Wonderful
An indoor mineral hot spring (onsen), a garden, and a library are just a few of the amenities provided at Kinugawaonsen Hananoyado Matsuya. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Economy Room

A traditional Japanese room with tatami flooring, a low table, and a TV.

Japanese Style Economy Room

8.0 out of 10
Very good
(1 review)
  • River view
  • 17 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Deluxe Room

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a view of trees.

Japanese Style Deluxe Room

  • River view
  • 22 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Economy Room

A traditional Japanese room with tatami flooring, a low table, two cushions, a television, and a large window with sliding doors.

Japanese Style Economy Room

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

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About the neighborhood

Nikko is home to Kinugawaonsen Hananoyado Matsuya. Trick Art Museum and Edo Wonderland are cultural highlights, and some of the area's landmarks include Toshogu Shrine and Fureai Bridge. Tobu World Square and Nikko Hanaichimonme are also worth visiting. Visit our Nikko travel guide
Map
19 Kinugawa Onsen Fujiwara, Nikko, Tochigi, 321-2521

What's nearby

  • A traditional Japanese temple with ornate architecture, a staircase leading to the entrance, and a stone lantern.
    Nikko National Park
    1 min walk - 0.0 km
  • A marina with boats, a replica of the Eiffel Tower, and a large tower structure.
    Tobu World Square
    8 min drive - 4.2 km
  • A traditional Japanese alleyway with wooden buildings, a red lantern, and a couple in traditional attire.
    Edo Wonderland
    13 min drive - 6.6 km
  • A traditional Japanese temple with ornate architecture, a staircase leading to the entrance, and a stone lantern.
    Toshogu Shrine
    40 min drive - 21.1 km
  • Fureai Bridge
    3 min drive - 1.4 km

Getting around

  • Kosagoe Station
    5 min drive

Restaurants

  • レストラン四季
    1 min drive
  • 石窯ダイニング 楽炎
    18 min walk
  • Asaya Garden
    11 min walk
  • 水辺のカフェテラス
    3 min drive
  • つるや
    3 min drive

About this property

Kinugawaonsen Hananoyado Matsuya

  • Property highlights
  • Take advantage of an indoor mineral hot spring (onsen), a garden, and a library at Kinugawaonsen Hananoyado Matsuya. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
  • You'll also enjoy perks such as:
    • Free self parking
    • Hot springs on site, tour/ticket assistance, and karaoke
    • Luggage storage, a 24-hour front desk, and meeting rooms
  • Room features
  • All 65 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Shared bathrooms with separate tubs/showers and toilets with electronic bidets
    • Refrigerators and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • Hot tub
  • Karaoke
  • Library

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Public bath open from 10:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shared bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Kinugawaonsen Hananoyado Matsuya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Kinugawaonsen Hananoyado Matsuya?

Check-in start time: 3 PM; Check-in end time: 7 PM.

What time is check-out at Kinugawaonsen Hananoyado Matsuya?

Check-out is at 10 AM.

Where is Kinugawaonsen Hananoyado Matsuya located?

Situated in Nikko, this ryokan is 1.1 mi (1.7 km) from Fureai Bridge and within 3 mi (5 km) of Kinu Tateiwa Otsuribashi and Ryuokyo Canyon. Nikko National Park and Tobu World Square are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kinugawaonsen Hananoyado Matsuya Reviews

9.0

Wonderful

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 38 reviews
Rating 8 - Good. 12 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

Reviews

Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
服務人員非常的稀少, 想要預定餐點也都沒有了。 整體的氛圍確實如同網上的評論, 非常詭異, 入住的人真的要三思。 一開始我以為不會像網路上評論的人一樣害怕, 但說真的很難辦到。 設備非常的老舊, 房間內的浴缸看起來真的很像爺爺奶奶家那種用了3、40年生鏽的樣貌, 但溫泉設施是還不錯的。 雖然對這家旅館感到抱歉, 結論是我下次是不會再去了。
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau onsen
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

良いのは、景色のみ

部屋は、景色がいいものの、今時、喫煙の部屋しかないといわれ、匂いが気になるときは、部屋にある消臭スプレーを使ってくださいと言われました。また、支払いは現金のみ。食事もいまひとつで、一番美味しいと思ったのは、お新香でした。
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

川の流れが聞こえるくつろぎの宿

名前の通り、お花や、お人形、竹久夢二の絵画が飾られた素敵な宿です。 夕食会場はそれぞれ料亭の個室でいただけ、とてもくつろげました。 温泉も川が見える露天風呂がありとても心地よいです。中庭から鬼怒川の川原に出られ、川の景色も眺められます。
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

女将のお人柄とセンスが最高の宿

夫婦と５歳・２歳の子供たちと滞在しました。 館内には野花が飾られ、しつらえにセンスの良さを感じました。室内の下駄に名前を書けたり、内湯の化粧室には仕切りがあってプライバシーが守られていたり、子供用の桶やチェアがあったり、オムツ用のビニル袋を頂いたりと、あちこちに宿泊者に対する細やかな心遣いを感じる宿でした。 お料理も地産地消で季節を感じるメニューでした。お酒も地元のものを多くそろえてありました。 部屋からは絶景の渓流が見え、庭からは川辺に降りれます。子供達には自然のジャングルジムで非常に楽しかったようです。 女将が出迎え時にも夕食時にも出発時にも話しかけて下さったのですが、とても優しく親切なお人柄で、子供たちもすっかり懐きました。 鬼怒川温泉を代表する宿として、いつまでも残ってほしい宿だと思いました。とてもお勧めします。
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

食事がとても美味しくて、器もこだわって素敵でした。 女将さんもとても素敵な方で、細部にこだわっている感じで、女将さんが素敵なので、従業員の皆さんもとても纏まっていらっしゃる感じでした。 温泉もとても気持ち良かったです。 また、行きたいと思ってます。
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The dinner they serve was really great, one of the best among all my onsen pass experience. But the condition of the hotel is really old. Non of the staff can speak simple English , too hard to communicate.
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Over pricing. No bathroom, no dining room, no breakfast available. even when we make the reservation, they said breakfast is included in this price. Hotel staff asked me to contract expedia directly. I read the review from previous customer, they experienced the same situation as me. So, if the hotel did know there is the wrong information provided to customer why they don’t revise it. Why just keep the wrong information on the website and surprised customer when they arrive.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a kitty-corner to the Kinugawa Park station. That’s easy to find it enough. There is spacious and fantastic decoration in the lobby. My family was glad to be in this excellent hot spring hotel when we check-in. Many quality Japanese puppets display in the show window and other places. The corridor and everywhere have a lot of collections. We took some pictures and admired interior furnishings. All hotel building is secluded in the valley of Kinugawa. Open the big window can see a natural valley scenery view from the room. We four people stayed in a Japanese style bedroom were crowded. But all the things were nice except the river was loud. The best choice is both breakfast and dinner enjoy at the hotel. Japanese food is always delicious and rich because all the shops on the street will close before at 5 pm even earlier. Hananoyado Matsuya is not a large hot spring hotel but it’s an excellent and comfortable hotel. If you need peace and privacy to stay a few days, this hotel would be suitable for you.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優しい旅店

飯店舒適，風景很好，老闆娘親切. 很推薦
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a little dated but well looked after, friendly staff but little to no English however they made every effort to service us. Close to JR station, can walk but no shops or restaurants in that area, need to go back one station. Check the inclusion on Expedia, I booked a rate with breakfast but on check-in they advised breakfast was not included so had to pay an extra 2800 yen p/p. The onsen is excellent especially the outdoor bath.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いわゆる昔ながらの旅館の良さを堪能できる

落ち着いた雰囲気で思った以上にくつろげました。渓流が見える角部屋だったので、眺めの良さも素晴らしく、鬼怒川は初めてだったのですが堪能しました。ただ、鬼怒川温泉駅から徒歩でブラブラと散策しながら向かったのですが、廃墟となっているホテルが多く、周りもそんな感じなのであまり良い気分とはいえず…。この旅館に限ったことではなく鬼怒川全体の問題なのでしょうね。いわゆる昔ながらの旅館に宿泊したい方にお勧め。
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
창밖으로 키누가와가 보이는 방과 손님 한명씩 일일이 말걸며 인사하는 기모노입은 여주인이 굉장히 인상적이었습니다-^^ 마지막 가는 길에 사탕을 주며 호텔 입구까지 나와 손흔들던 모습이 그립네여
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness

食事の配膳は要改善

鬼怒川公園駅からすぐ。周りに何もないが、鬼怒川沿いの景色は楽しめる。特に露天風呂は気分爽快。食事もマズマズながら、配膳は要改善。タイミングがしばしば悪いし、順番がバラバラ、よって配膳忘れも発生。我々家族の場合、①鍋の具材が一部入っていない、②娘の茶碗蒸しがこない、③（朝、他のテーブルには置かれていた）お粥がない、等のミスがあった。各々、必ずしも食べたいものでないケースもあるが、流石に配膳ミスは修正すべき。配膳室から聞こえた「あれ～、お漬物が10個余っている」には苦笑。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided excellent service by the staff member. On the checkin day, Watanabe-san sent me email to confirm my arrival time and dinner time. We had to change to later time that they have no problem to accommodate. Watanabe-san also came to the train station to pick us up by car without us asking. It was so thoughtful because it was dark and freaking cold. The food was excellent as well. We were well fed. The open air onsen bath is spacious that you don't feel crowded at all. We enjoy our stay at the hotel
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good old fashioned onsen hotel

the hotel was amazing especially with their excellence customer service and Kaiseki dinner and breakfast, but without basis Japanese language you will find it difficult to communicate with the staff as they dont speak English at all.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall is good.

The location is quite convenient. The room is big and the food is awesome. Also, they reply for my enquiry via e-mail quickly which helps a lot! It may be not conenient for foreigners who do not have basic knowledge on japanese speaking or readinh , but worth a try!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
可享受傳統日本溫泉旅館的服務，吃的很豐盛，泡湯舒服，旅館人員都很有禮貌，所處地點也十分安靜，可好好放鬆。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かな，近駅

員工有禮好客，私穩度高，用餐獨立房間，有露天温泉有室內温，乾淨，日式旅館，房間大，食材新鮮，環境寧靜舒適，一邊浸温泉可以欣賞紅葉，下次還會再次入住
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Podría estar más limpio

La comida perfecta el cuarto grande y el personal súper amables podría estar más limpio para que estuviera perfecto
Verified review

10/10 Excellent

Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Local Escape

Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Stayed 1 night in Sep 2020