โStunning hotel! Very large rooms with gorgeous balcony views of the ocean. The infinity pool offers excellent views, especially at sunset. Staff were friendly and always available to answer questions. The only difficulty experienced was with the on-site spa and the inability to access the jacuzzi unless you pay for a very expensive spa treatment. It is also almost impossible to get an appointment if you donโt schedule 2-3 days in advance so we could not access the jacuzzi at all during our stay....
โThe experience at Kayana beach was incredible. Apart from the amazing views, the staff and service was impeccable. Loved every bit of it, and the food in the restaurant! โ
โIโve stayed here before. Maintainence was down but adequate. Internet was intermittent and was a problem. Beautiful location and view. Certainly worth the money. โ
โGreat concept but not complete yet -
Still building at the site -
Empty pool etc. rooms are good but small details lacking - nowhere to hang towels for example. Feels a bit hit and miss but overall vibe ok and staff are lovely โ
โGood things
Beautiful sunset point and comfortable facilities. Foods are delicious and kind people.
Bad things
Sudden water shortage in the night.
Unbeilvable wifi speed with never coming technician
Telkonsel is not working well in this area
โ
โThe property felt almost abandoned. No one at reception at any moment of our stay, the housekeeping staff let us in. No restaurant, no help to book airport transfer as advertised on Hotels.com. Nipah beach is lovely, but this hotel is not as advertised.โ
โStaff were friendly, very helpful and super accommodating. Kip was awesome organized everything we needed with no hassles and always happy to help! Would recommend!โ
โThe hotel is a little bit old, but clean and really comfortable. It takes about one hour by taxi from the airport (330,000 IDR). Breakfast is also fine, and swimming pools are fantastic. You can swim in the pool watching the beautiful sea. There is a nice Koran restaurant, Ye Jeon near the hotel (about 5 min. by walk). Most of all, hotel staffs are vary kind. I was really satisfied with the hotel. โ
โThe room was a bit cramped but otherwise good. The sloping sideways stairs were a bit of a challenge. The pool is good and staff were efficient and friendly.โ
โFairly over-priced for the room we got. our room was not clean, sheets had stains on them & doona covers left off the doonas which were also dirty. towels were stained as well. when we arrived the bathroom floor/walls/toilet was saturated with water so a little unpleasent to sleep there. however we were out all day so if you need a cheap place thats close to senggigi then this is satisfactory. otherwise the staff are lovely and very helpful.โ
