Nord-Pas-de-Calais, Hauts-de-France hotel rooms at the Hotels & Preference

"Excellent location by Lille Europe train station & 5mins walk to Grand Place, apartments are a good size & great kitchenette"

"bedroom was more like a dorm room...would have been ok if advertised like that. The bathroom could also have been cleaner."

"clean room, staff OK, breakfast OK."

"Beautiful old hotel right in the centre of Lille. Easy walk to the Eurostar station. Well located for all of Lille’s eateries. Rooms are nicely laid out and clean"

"My wife and I came here as part of our anniversary celebration. We were looking forward to a comfortable, learning experience. This is our first time in this part of France but 2nd time in France. You would think that this hotel being in a worldwide historic destination(Dunkirk) that the hotel staff would at least think of visitors that maybe coming from other parts of the world. They failed. They did not accommodate our visit whatsoever. From the initial greeting, I sensed that we were intruding their hotel. There was no sense of welcoming... no sense of warmth that is usually present in places of hospitality. Our stay was anything but hospitable & enjoyable. We couldn't wait to leave. The French are known for their indifference, lack of warmth, and lack of civility... this French hotel staff succeeded in all three. Simple requests were met hesitation, indifference and rudeness. I could go on and on. I will never come back to this place and will advise those in my circle not to come here... or France for that matter as both of my visits to France were anything but enjoyable."

"Stayed in this hotel last minute as we are too tired for the day trip so decide to add another day. Didn’t have toothbrush or charging with me. Asked the reception and they have them! Also I like how they have a self service nibble and drink lounge for free so I can fill up my water bottle whenever I need. Have hot water. Room temp water and a coffee machine free to use. Comes with some free croissant too."

"Hidden costs. Charge you for things you've already paid for or dont use. Charged for car park which wasn't used. Charged for breakfast which was already paid for. Very rude and blunt staff at checkout."

"Toilet dirty but overall good"

"Tired hotel, rude staff"