외관

어로프트 체서피크 여행 후기

3 out of 5
어로프트 체서피크
1454 Crossways Boulevard, Chesapeake, VA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 513개" "
평점 8 - 좋아요. 1001개 이용 후기 중 231개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 113개" "
평점 4 - 별로예요. 1001개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 77개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Tania

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean place to stay. Pet friendly and great location
2024년 5월에 3박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 6일
Dear Tania, Thank you for taking the time to post a review. It was a pleasure hosting your visit, and we are delighted that we could exceed your expectations in so many areas. We appreciate you mentioning to future guests we are a pet-friendly hotel. Thank you once more for choosing Aloft Chesapeake, and we look forward to seeing you again soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

6/10 - 괜찮아요

Jacqualin

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Great food from the hotel’s restaurant.
2024년 5월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 5월 6일
Dear Jacqualin, Thank you for the kind comments regarding our Aloft on-site WXYZ BAR. However, we are disappointed to know that our hotel did not meet your overall expectations. We would welcome another opportunity to show you this does not meet our high standards. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay here for work
2024년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 30일
Dear Michael, We appreciate you taking the time to leave your kind rating for Aloft Chesapeake. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Allison

Lady who checked me in was great, provided info I needed and hit me checked in quickly.
2024년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 29일
Dear Allison, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed our check-in service and the excellent service provided by our staff. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Aloft Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highyly recommend great atmosphere, super friendly staff, and comfortable beds.
2024년 4월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 17일
Dear Julie, Thank you for your recent stay at Aloft Chesapeake and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Chesapeake! We enjoyed having you as our guest, and we hope to see you again on your next visit.Sincerely,Your Guest Services Team at Aloft Chesapeake

6/10 - 괜찮아요

Keyona

연인과의 여행
Stay was good
2024년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 15일
Dear Keyona, Thank you for taking the time to review your stay with us. We are glad that you had a mostly pleasant experience. However, we would like to apologize for any issues that may have prevented you from having a perfect stay. We strive to provide the best service to each of our guests, and we would be honored to have the opportunity to make things right for you.Sincerely,Your Guest Services Team at Aloft Chesapeake

6/10 - 괜찮아요

Nakeisha

2024년 4월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 16일
Dear Nakeisha, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

shreco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was wonderful, clean and Peaceful
2024년 3월에 3박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 4일
Dear Shreco, Thank you for your kind words and for appreciating the cleanliness of our hotel. It's great to know that our hard work to maintain a fresh and spotless environment has positively impacted your stay. We strongly believe that a clean and tidy space plays a crucial role in providing a comfortable and enjoyable experience to our guests. We look forward to the opportunity to exceed your expectations once again during your next visit to Aloft Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Catherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will definitely come back!
2024년 3월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 25일
Dear Catherine, It is always a pleasure to hear from our guests. Our staff puts in a lot of effort to provide exceptional service, and we are delighted you enjoyed your stay with us. We appreciate your kind words about our clean and comfortable accommodations. It means a lot to us that you have chosen Aloft Chesapeake as your preferred hotel whenever you are in the area. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Atiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 8일
Dear Atiana, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Aloft Chesapeake. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Shanae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I prefer Aloft hotels when I am limited on options. The hotel is conveniently located to many restaurants and down the street from both an indoor mall and a number of strip malls.
2024년 2월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 3일
Dear Shanae, It was our pleasure to have you stay at Aloft Chesapeake recently. Thank you for taking the time to share your generous comments, especially about our hotel's location. With easy access to plenty of restaurants and malls nearby, our hotel is a very comfortable and affordable choice when in the area. We are delighted you included us in your travel plans and hope to welcome you back on a future visit.Sincerely,Your Guest Services Team at Aloft Chesapeake

4/10 - 별로예요

Becca

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff were great. Unfortunately, we had many issues with our stay. One being, when we first got there they told us that our room would be downgraded because they were sold out. That defeats the whole reason for a reservation. Then our air conditioning system did not work in our room. There was an old coffee in our fridge upon arrival. The iron board was completely bent. The chair to the desk had so many stains on it. Events in the hotel were also cancelled during our stay. We typically stay with Marriott, but we may consider somewhere else next time.
2024년 2월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 1일
Dear Becca, Thank you for taking the time to share feedback about your recent stay. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We appreciate your kind words about our staff and look forward to another chance to regain your complete trust. We wish you all the best with your travels. Thank you.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 - 좋아요

Wendy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay. The staff was wonderful. My only concern was that on my second night, I could smell weed on my floor. This really concerned me as I have very bad reactions from the fumes. I had to put my towels at the bottom of my door. Not good! I mentioned it to the front desk the next morning and they said, if it happens again, call us immediately. I was glad to hear that! All in all the stay was great. Thank you.
2024년 2월에 3박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 26일
Dear Wendy, Thank you for sharing your experience. We are glad our service met your expectations. Our entire team is devoted to giving every guest an outstanding experience. Your generous comments greatly encourage each of them to keep doing what they love to do. Thank you, once again, for your kind words. We regret any inconvenience you experienced with any unpleasant smell on your floor. Please know, for future visits, our front desk is always here to ensure you have a pleasant and comfortable experience. We look forward to welcoming you again to Aloft Chesapeake anytime your travels bring you back to Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

4/10 - 별로예요

LATESSHIA

2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 21일
Dear LATESSHIA, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Keith

연인과의 여행, 가족 여행
Room was great, staff were excellent and there was lots to do in the hotel when we had downtime. Enjoyed the stay!
2024년 2월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 19일
Dear Keith, Thank you for your recent stay at Aloft Chesapeake and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our well-appointed rooms, service, and convenience make us a great place to call home when visiting Chesapeake! We are committed to delivering exceptional service to each guest, so we are thrilled to read your positive comments about our staff and their excellent hospitality. Thank you for choosing to stay with us during your travels, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Monica 님, Richmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 18일
Dear Monica, On behalf of our team at Aloft Chesapeake, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 16일
Dear Bruce, Thank you for your recent stay at Aloft Chesapeake and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Chesapeake! We enjoyed having you as our guest, and we hope to see you again on your next visit.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Sah'Danae

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is friendly. Good place stay when traveling with a pet. Rooms clean - could use a deeper clean to get up dust around the edges of the room. Overall, great hotel and service!
2024년 2월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 13일
Dear Sah'Danae, Thank you for including Aloft Chesapeake in your travel plans. We take pride in ensuring all our guests, including the four-legged variety, enjoy their stay with us. The spotless room that you so kindly mentioned is a testament to our hardworking and professional housekeeping staff. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. Thank you for allowing us to be of service, and we hope to have the pleasure of doing so again soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Daphanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms, friendly staff and comfortable stay
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 13일
Dear Daphanie, We appreciate your review of Aloft Chesapeake. We are glad that you loved staying here and that your clean room was perfect. Our housekeepers are some of the best around, and they genuinely care about their work. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all of our guests. Thank you for acknowledging their efforts. It was a pleasure hosting your visit, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Lakisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Great hotel. I love the live music.
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 6일
Dear Lakisha, Thank you for your recent stay at Aloft Chesapeake and for posting such a generous review of your experience. It is a pleasure to know that we exceeded your expectations, and we are glad you loved the live music. Our amenities, service, and convenience make us a great place to call home when visiting Chesapeake! We enjoyed having you as our guest and hope to see you again on your next visit.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Jordan

2024년 2월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 21일
Dear Jordan, We are delighted you enjoyed your stay at Aloft Chesapeake. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Lakisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love this Hotel
Love this hotel. It is close to shopping and food. They have live music in the evening and the bar has good drinks. Room is clean. Comfortable bed and they provide body wash, shampoo and conditioner.
2024년 1월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 4일
Dear Lakisha, Your kind comments and outstanding rating are greatly appreciated by all of us here at Aloft Chesapeake. We are happy to hear you enjoyed your stay with us and appreciate your remarks regarding our fresh, clean hotel. Our team's top priority is ensuring that every guest has immaculate and comfortable accommodations along with thoughtful service. We are also glad you liked our convenient location close to area restaurants and shopping. Thank you for highlighting our excellent amenities, and we hope you thoroughly enjoyed them. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

4/10 - 별로예요

Sheryah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room itself wasn’t cleanly a lot of dents in furniture and grim it shower. Receptionists were not very hospitable.
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 3일
Dear Sheryah, Thank you for leaving these valuable comments regarding your time with us. We are very disappointed to hear about the cleanliness and service concerns you experienced. Our promise to our guests includes a commitment to providing a clean, fresh environment and outstanding hospitality. Therefore, we are very sorry that we did not meet these expectations. We will address this immediately and genuinely appreciate your bringing this to our attention. We hope you give us another chance to show you the outstanding stay you deserve and that we are known for providing. Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Cassandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 30일
Dear Cassandra, Thank you for staying at Aloft Chesapeake. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your positive review is truly appreciated. We look forward to welcoming you back on your next visit to Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 30일
Dear Steven, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Aloft Chesapeake. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Estella

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needed a last minute stay for a few days that was able to also accommodate my lil fur baby. The staff was so welcoming to him.
2024년 1월에 4박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 29일
Dear Estella, Thank you for including Aloft Chesapeake in your travel plans. We are thrilled to read about your fantastic stay and how much you and your furry friend enjoyed your time with us. We work hard to deliver an exceptional experience for all our guests, even the four-legged ones, so we celebrate reviews like yours. We love reading wonderful comments about our associates and will be sure to share this review with our entire team. We look forward to having you as our guest again whenever your travels bring you back to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
After being up for 29 hours and a long flight, i arrived at the hotel before noon. I asked if there was any chance i could check in early. The night before they had a full house and hadn't cleaned the rooms yet. They provided me an excellent room within 20 minutes! This staff goes way beyond
2024년 1월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 28일
Dear Rebecca, Your review was a pleasure to read, and we are delighted to learn that the service provided by our associates surpassed your expectations. We strive to provide our guests with the warmest hospitality and most efficient service; therefore, your compliments are rewarding and encouraging. We will enjoy sharing your compliments to recognize them for a well-done job. We hope to see you again here at Aloft Chesapeake soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Latesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 23일
Dear Latesha, Thank you for choosing to stay with us and for taking the time to leave your outstanding rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the area. It was our pleasure to accommodate you at Aloft Chesapeake, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
poor bathroom design, fun atmosphere with entertainment in the bar
2024년 1월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 22일
Dear Patricia, We are glad our modern approach to our property’s design added to the enjoyment of your visit. We continually strive to provide our guests with a memorable experience. We are happy that you liked the atmosphere and had a great time at the bar. We are sorry we did not meet your expectations regarding the bathroom design. We appreciate you bringing this to our attention. It was our pleasure to host you at Aloft Chesapeake, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Trip In A While
Our experience was definitely memorable. The staff was very attentive. Emily the bartender wi definitely be remembered. She was awesome.
2024년 1월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 16일
Dear Guest, Thank you for taking the time to share your review of our property. We are delighted to hear that you had a fantastic time during your stay with us. We appreciate your positive remarks regarding our staff. We strive to offer the level of service our guests expect and deserve, so it is always heartening to receive recognition for our efforts. Thank you for your compliments about our bartenders. Emily truly embodies and personifies our devotion to exceptional hospitality. It was such a pleasure hosting your visit at Aloft Chesapeake, and we hope to have the honor of doing so again soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

2/10 - 너무 별로예요

Deborah

별로예요: 숙박 시설 상태 및 시설
Terrible hospitality and service very loud lobb area.
2024년 1월에 3박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 16일
Dear Deborah, Thank you for taking the time to review your stay with us. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on, so we are sorry that did not happen in your instance. We have shared your comments with our team so we can take the appropriate action moving forward. Thank you again for your sincere feedback, and we hope to have the opportunity to welcome you back soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 - 좋아요

Dionna

2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 16일
Dear Dionna, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Aloft Chesapeake. We'd love to host you again someday for another great visit.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 - 좋아요

Alvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 16일
Dear Alvin, Thank you for your kind rating! We are glad you had such a positive experience during your time at Aloft Chesapeake, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Rod

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed and room clean!
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 14일
Dear Rod, Thank you for your kind words about our hotel and for being our valued guest. We are glad to know how much you appreciated our comfortable beds and well-appointed rooms. Cleanliness is one of our top priorities, and our housekeeping staff goes above and beyond to keep that standard high. Thank you for allowing us to be of service, and we look forward to your next visit to Aloft Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Emely

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredibly friendly, the cleanliness impeccable, and the overall vibe was chill and cool. The modern ambiance and quiet atmosphere is made for a relaxing experience. The well-appointed bar and the outstanding indoor pool were definite highlights. Highly recommend!
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 13일
Dear Emely, Thank you for mentioning how impeccably clean our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work. We are glad you were able to experience and enjoy our indoor pool and bar. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all our guests. Thank you for acknowledging their efforts. It was our pleasure to host your visit at Aloft Chesapeake, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 8일
Dear Tina, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We enjoyed hosting you at Aloft Chesapeake; we hope to see you again soon. Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Could use some updates, breakfast a bit expensive. No coffee for the in room coffee maker
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 9일
Dear Deborah, Thank you for taking the time to leave your valuable feedback for us. We apologize for not meeting all of your expectations with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We hope you will consider us again the next time in the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

ALEJANDRO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was all great, Thank you
2023년 12월에 4박 숙박함

8/10 - 좋아요

Sir Francis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 3박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 6일
Dear Sir Francis, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Aloft Chesapeake; we hope to see you again soon. Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 6일
Dear Barbara, On behalf of our team at Aloft Chesapeake, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 - 좋아요

Franklin

2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 31일
Dear Franklin, We are happy you chose Aloft Chesapeake for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Virginia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Staff Ever
The staff was awesome and the accommodations excellent.
2023년 12월에 5박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 29일
Dear Virginia, Thank you for taking the time to review your stay at Aloft Chesapeake. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your room. We also appreciate your kind remarks about our hospitality. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

2/10 - 너무 별로예요

Kenya

2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 15일
Dear Kenya, Thank you for taking the time to rate our hotel. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Charles

2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 13일
Dear Charles, We are delighted you enjoyed your stay at Aloft Chesapeake. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Brenda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful and bartender made delicious drinks.
2023년 12월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 20일
Dear Brenda, We are delighted you had a fulfilling stay at Aloft Chesapeake. We appreciate your kind words about our staff and their commitment to excellence. We will make sure to pass on your feedback to the entire team, as they work hard to provide every guest with exceptional service. Thank you for your compliments about our bartenders. Your recognition of their efforts will surely brighten their day! It was our pleasure to host your visit; we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Marilyn

2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 19일
Dear Marilyn, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Aloft Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Clifton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 19일
Dear Clifton, On behalf of our team at Aloft Chesapeake, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Charles

2023년 12월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 6일
Dear Charles, We are delighted you enjoyed your stay at Aloft Chesapeake. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Bobbie

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was so welcoming! Always greeting customers with a smile and friendly hello.
2023년 12월에 3박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 13일
Dear Bobbie, We, the entire team at Aloft Chesapeake, would like to express our gratitude for your kind comments about our hotel. Our associates are truly sincere in their level of service and genuine hospitality. We love it when their efforts are recognized and when we get to read how they made our guests feel welcome. Reviews like yours solidify the daily standards we strive to achieve for each guest. It was our honor to host your visit, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 - 훌륭해요

Deyonna

2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 12일
Dear Deyonna, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Aloft Chesapeake. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Your Guest Services Team at Aloft Chesapeake