외관

레지던스 인 바이 메리어트 체서피크 그린브라이어 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 440개 이용 후기 중 248개" "
평점 8 - 좋아요. 440개 이용 후기 중 95개" "
평점 6 - 괜찮아요. 440개 이용 후기 중 36개" "
평점 4 - 별로예요. 440개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 440개 이용 후기 중 27개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

JONGHO

좋아요: 직원 및 서비스, 객실의 편안함
2017년 11월에 7박 숙박함

8/10 - 좋아요

Durward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room is a basic room comparable to an inside cabin on a cruise ship.
2024년 4월에 5박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 16일
Dear Durward, We would like to express our gratitude for choosing Residence Inn Chesapeake Greenbrier as your preferred accommodation. We appreciate your generous rating and are delighted to read that you had a wonderful experience with us. We aim to ensure that every guest has an excellent and memorable stay, and we are glad to know that we have achieved that with you. We also appreciate your specific feedback regarding the room. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Sherika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 11일
Dear Sherika, Thank you for taking the time to leave your rating. It is fantastic you enjoyed your time at Residence Inn Chesapeake Greenbrier so much. We look forward to hosting you again soon for another great experience. Have a wonderful day!Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Punchie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so friendly and helpful. The breakfast was delicious because there was lots to choose from and the kitchen staff was so helpful. I wish I could've strapped the mattress on my car when I left. This is my second time staying and it won't be my last.
2024년 4월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 12일
Dear Punchie, We are delighted to read this was your second stay with us. That's the highest praise we could ever receive from you. Thank you for your kind words about our breakfast! Our team works hard to provide a variety of delicious options to start your day right. Our staff takes great pride in going above and beyond to welcome and assist all our guests, and it's gratifying to hear that their efforts are appreciated. We value your opinion and hope to have the pleasure of hosting you again at Residence Inn Chesapeake Greenbrier.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Elizabeth

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really liked this place. Only part that bothered me was that smoking was permitted on the outdoor seating /firepit/ barbecue. I realize that it’s outside but to non smokers it’s bothersome when you can’t enjoy sitting outside on a beautiful day. Wish it wasn’t permitted.
2024년 3월에 3박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 7일
Dear Elizabeth, We appreciate you choosing our hotel and taking the time to share your experience. Please accept our apologies for your concerns and any disruption this caused. While smoking is allowed in certain areas, it should never interfere with our non-smoking guests, and we hope you will accept our apologies. We appreciate the feedback as we continually strive to improve our guest experience. We hope you will stay with us another time so we can provide you with a more satisfying experience.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Ciarra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the indoor pool, the space of our suite, and how nice the staff was. Will be booking again
2024년 3월에 4박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 1일
Dear Ciarra, We are delighted you chose to stay with us at Residence Inn Chesapeake Greenbrier. We are happy to read you enjoyed everything about your time with us and appreciate your wonderful comments about our indoor pool and spacious rooms. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we look forward to your return the next time you are in the area. Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious room. We are used to senior toilet seats. Seat was very low for our senior bodies
2024년 3월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 30일
Dear James, Thank you for sharing your review of your stay at Residence Inn Chesapeake Greenbrier. It is lovely to know you enjoyed your overall stay and liked the comfort of your spacious room. However, we regret any inconvenience you experienced with the bathroom seat. Please know our front desk is always available and happy to help make your stay as comfortable as possible. It was a pleasure hosting you, and we hope you will be able to stay with us again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was warm and clean. Beds soft and comfortable. Room was immaculate.
2024년 3월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 17일
Dear Kimberly, Thank you for the inspiring feedback! It is nice to know you enjoyed many things about our hotel, including our clean pool. Our team's top priority is ensuring that every guest has immaculate and comfortable accommodations along with thoughtful service. We hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing Residence Inn Chesapeake Greenbrier.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

María

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 4 night for business trip, total of three people. Room was comfortable, good mattress equipment kitchen with full size fridge. Clean premises, descent breakfast included. All staff were friendly and courteous. Would stay here again if back to the area. Fair price for what is offered,
2024년 3월에 3박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 16일
Dear María, Thank you for making Residence Inn Chesapeake Greenbrier your home away from home during your business trip. We accommodate many business travelers and enjoy providing clean and comfortable accommodations. Thank you for spotlighting our friendly staff, delicious breakfast, and all the comfort and amenities we provide our valued guests. It is always a joy to see our guests are excited about returning; we look forward to it!Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Ashley

2024년 3월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 24일
Dear Ashley, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Residence Inn Chesapeake Greenbrier. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Jerald

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and I slept very well. The evening staff was awesome. I was able to switch my room accomodations without any issues.
2024년 2월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 17일
Dear Jerald, We are thrilled you enjoyed our well-maintained property and that you were able to get a great night’s sleep! We strive to deliver exceptional service every time, so knowing that you were delighted by our efforts is what really makes our day. We hope Residence Inn Chesapeake Greenbrier will be your first choice the next time you visit the area, and we wish you all the best with your travels.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Rhonda

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area was very quiet, and the inside was also. I love the fireplace outside. So comforting. Thanks for having us.
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 6일
Dear Rhonda, Thank you for the outstanding review of Residence Inn Chesapeake Greenbrier. We are thrilled to read about your fantastic stay and how much you enjoyed our comfortable, peaceful accommodations and the fireplace. Our team is dedicated to delivering an excellent experience for all our guests, and it will be an honor to pass along your compliments. Thank you again; we look forward to welcoming you back on your next visit to the Chesapeake area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Lorenzo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 28일
Dear Lorenzo, Thank you for choosing Residence Inn Chesapeake Greenbrier. We are pleased that we exceeded your expectations during your visit to the city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful and attentive. Thank you for accommodating my large family.
2024년 1월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 24일
Dear Sarah, Thank you for the fantastic review and for letting us know you had a great stay. The team at Residence Inn Chesapeake Greenbrier makes us proud every day with the excellent service they provide our guests, and we are thrilled you were touched by their hospitality. Rest assured, your words will be shared with everyone to receive the recognition they deserve for taking such good care of you and your family and for what they do every day. Thank you for being our guest, and we would love to share another memorable experience with you in the future.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Lindale

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 16일
Dear Lindale, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Residence Inn Chesapeake Greenbrier and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here was very friendly and accommodating. Definitely would recommend.
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 9일
Dear Robert, Thank you for posting your kind review of Residence Inn Chesapeake Greenbrier. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. Thank you for your recommendation, and we hope you stay with us again the next time you visit Chesapeake. Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Freddy

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amount so many positive things for us what make this trip extra special was the fact the front desk staff members were very nice. Beyond their duty they ran around to find me a playpen for my baby, extra towels and sheets for my extra guess wasn't an issue to provide neither. The pool was super nice and warm, breakfast options was ok i wish they offer a waffle machine or pancakes machine. The rooms was clean and comfortable
2023년 12월에 4박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 9일
Dear Freddy, Thank you for the outstanding review of Residence Inn Chesapeake Greenbrier. We are thrilled to read about your fantastic stay and how much you enjoyed our lovely pool, clean, comfortable rooms, and hospitality. Our team is dedicated to delivering an excellent experience for all our guests, and it will be an honor to pass along your compliments. Also, we have noted your suggestion for a waffle or pancake machine for breakfast and will share it with the team. Thank you again; we look forward to welcoming you back on your next visit to the Chesapeake area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

4/10 - 별로예요

Marlene

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very dated. The electric stove burners were old and did not seem to be usable as they sat precariously on top of the stove. The sink had no screened insert to stop anything from going down to the compactor. The coffee ‘station’ consisted of an old, little hot water machine for lack of a better description. Towards the end of our stay, the toilet would not always fill for a flush. The breakfast was hit or miss with English muffins and French toast sticks too hard to eat one day and repeat foods most days. We spent as little time at the hotel as possible.
2023년 12월에 4박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 6일
Dear Marlene, Thank you for reviewing our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. We are also disappointed to hear that we were not able to exceed your expectations when it came to breakfast. We are sorry for any inconvenience caused by not having various food options that met your expectations. We will address your concerns with our team to ensure we are better prepared to serve you during your next visit. We hope that you will consider giving us another chance to host you in the future and that we will have the opportunity to welcome you back soon. Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were very professional and courteous. If I am in the area I will use this hotel again. Breakfast was great also and the breakfast morning staff.
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 1일
Dear Gregory, Thank you for choosing Residence Inn Chesapeake Greenbrier as your accommodation. We are devoted to providing enriching experiences for our guests through exceptional service and our unwavering commitment to quality. We are delighted to have achieved this during your stay with us. It pleased us to know that you liked our breakfast. We're grateful for your feedback about our breakfast staff's polite service. We appreciate you sharing your feedback and love knowing you will return soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Mary Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 27일
Dear Mary Ann, Thank you for choosing Residence Inn Chesapeake Greenbrier. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Donna

2023년 12월에 4박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 27일
Dear Donna, We are delighted you enjoyed your stay at Residence Inn Chesapeake Greenbrier. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our city.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

6/10 - 괜찮아요

Albin

좋아요: 청결 상태, 직원 및 서비스
Christmas Day housekeeping
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 27일
Dear Albin, Thank you for taking the time to share your experience. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Cassandra

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here Christmas week. All of the staff was very friendly and helpful. Veronica at the front desk was a pleasure. The room was nice and spacious. The location is convenient to lots of shopping and dining options.
2023년 12월에 7박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 26일
Dear Cassandra, Thank you for staying with us at Residence Inn Chesapeake Greenbrier during Christmas week. We agree that our location does not get any better with the excellent shopping and dining right outside our doors. We are also delighted that you loved your spacious room. We also appreciate you mentioning Veronica for a job well done. Your generous comments serve as a great encouragement to each of them to keep doing what they love to do. Thank you again for including us in your travel plans; we look forward to many more memorable visits with you!Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

8/10 - 좋아요

Arthur

2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 25일
Dear Arthur, On behalf of our team at Residence Inn Chesapeake Greenbrier, thank you for taking the time to leave your rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest and look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Jocelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was wonderful except the view out the window was top of the roof. Definitely recommend starting at this property.
2023년 12월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 25일
Dear Jocelyn, Thank you for giving us an excellent rating. We are happy to know that we were able to surpass your expectations and provide you with a pleasant stay. At Residence Inn Chesapeake Greenbrier, we take pride in offering top-notch service and amenities that cater to the needs of every traveler. We have noted your feedback regarding the room view. In the future, please know that our front desk is always available around the clock to address issues such as this. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Makeba

2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 12일
Dear Makeba, Thank you for choosing Residence Inn Chesapeake Greenbrier. We are committed to providing a comfortable and pleasing atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Kenneth

2023년 11월에 4박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 5일
Dear Kenneth, We are pleased to receive your generous rating for Residence Inn Chesapeake Greenbrier. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

8/10 - 좋아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast, comfortable suite,
2023년 11월에 2박 숙박함
답변 제공: Veronica Wright 님, 2023년 11월 29일
Thank you for your feedback; we really appreciate it. We look forward to having you again.

10/10 - 훌륭해요

Catina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was nice and clean and also good customer service
2023년 11월에 1박 숙박함
답변 제공: Veronica Wright 님, 2023년 11월 29일
Thank you for your feedback; we really appreciate it. We look forward to having you again

10/10 - 훌륭해요

Kotolisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great. Especially Lisa
2023년 11월에 1박 숙박함
답변 제공: Veronica Wright 님, 2023년 11월 23일
Thank you for choosing to staying with us, please come stay with us again.

10/10 - 훌륭해요

Penni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved the outside spaces, whether to sit around the fire or grilling options.
2023년 11월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 7일
Dear Penni, It was a pleasure hosting you on your recent stay at Residence Inn Chesapeake Greenbrier; we are happy you had a fantastic time visiting our property. We strive to go above and beyond to ensure our guests have a spectacular, one-of-a-kind experience in beautiful Chesapeake with our abundant amenities, tranquil guest rooms, breathtaking views, and exceptional staff. It delighted us that you enjoyed the outdoors on our patio, equipped with grills and a cozy fireplace. Thank you for being our guest; we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

8/10 - 좋아요

Richard 님, Oakton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had 4 of us staying in a 1 bedroom suite. The facility was very clean and the staff was super nice. The bathroom sink faucet needed a repair to regulate the temperature, and for some reason the shower was super loud from the water pressure. Breakfast was pre-made and on time. Although we didn't care for the waffles the selection of other items was good.
2023년 10월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 31일
Dear Richard, Thank you for staying with us. A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. We endeavor to go above and beyond to ensure our guests have a memorable experience. Your compliments are not only rewarding but also encouraging. We appreciate you letting us know about your concern regarding the water pressure; we will address it with our team. It was our pleasure to host your visit at Residence Inn Chesapeake Greenbrier; we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Trella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 24일
Dear Trella, On behalf of our team at Residence Inn Chesapeake Greenbrier, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. It was our pleasure to host your visit; we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Dwayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Feels like visiting family
First of all the staff was so nice and pleasant it felt like family. They spoke every time and they gave us recommendations where to eat. The room was spacious and clean. My wife and I were very comfortable. We added Marriot on our list of hotels.
2023년 10월에 2박 숙박함
답변 제공: Veronica Wright 님, 2023년 10월 24일
Thank You Mr. Wilks for taking the time to leave a review, we really appreciate it. We are glad that you enjoy your stay and hopefully you will visit us again.

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tara Parker is a gem!
We were greated by Tara Parker, an amazing soul. She worked quickly and with a ton of enthusiasm to get us into our room that was not quite ready. Although there was no rush and we were happy to wait, she insisted and chatted candidly while we stoodby. It was a very interactive experience that quite usually, isn't so. Unbeknownst to Tara, my family was tired, hungry and overly ready to settle in for the day after working to pack our house up and prepare for the long drive to our new location. Her help was instrumental in getting us that respit and allowing us to recharge. Im so happy she was the face that greeted us, and so very satisfied with our stay!
2023년 10월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 8일
Dear Catherine, We're thrilled to hear about your wonderful experience at Residence Inn Chesapeake Greenbrier and the exceptional service provided by Tara Parker. It's clear that she went above and beyond to make your check-in smooth and enjoyable. We're delighted that her enthusiasm and hospitality helped your family recharge after a long day. Tara's dedication embodies our commitment to guest satisfaction. We look forward to welcoming you back and providing another memorable stay in the future. Thank you for sharing your positive feedback!Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Candace

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and good customer service
2023년 9월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 25일
Dear Candace, We are delighted you had a fulfilling stay at Residence Inn Chesapeake Greenbrier. Maintaining a clean and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. We appreciate your kind words about our staff, their commitment to excellence, and the amenities we offer. We will make sure to pass on your feedback to the entire team, as they work hard to provide every guest with exceptional service. Your recognition of their efforts will surely brighten their day! Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

8/10 - 좋아요

Clinton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 25일
Dear Clinton, Thank you for being our guest at Residence Inn Chesapeake Greenbrier. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Candace

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel
2023년 9월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 24일
Dear Candace, Thank you for taking the time to review Residence Inn Chesapeake Greenbrier. We are delighted you had a wonderful stay and enjoyed our stunning property. Our team strives to provide the best possible experience for all of our guests, and we appreciate your positive feedback. Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your next visit to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff. Pet friendly
2023년 9월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 17일
Dear Mark, We recognize your time is valuable; therefore, we greatly appreciate the feedback you have provided for Residence Inn Chesapeake Greenbrier. We truly appreciate your kind words regarding our staff. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service; therefore, your compliments are rewarding and encouraging. Thank you also for mentioning to future guests we are a pet-friendly hotel. We would love to share another memorable experience with you in the future.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Chengbo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was always a good stay with Resisence Inn. Second time in Residence Inn and its sofa bed is queen size and comfortable. The food in this one needs some improvement though. Will stay again.
2023년 8월에 3박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 4일
Dear Chengbo, We are delighted to read this was your second stay with us. That's the highest praise we could ever receive from you. We are glad that you loved our comfortable beds and got a great night's sleep. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. We are sorry that our food choices were not to your liking. Your constructive feedback will help us better understand what our guests are looking for with our dining options. It was our pleasure hosting you at Residence Inn Chesapeake Greenbrier, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Maylin

가족 여행
좋아요: 편의 시설/서비스
Breakfast was delicious
2023년 8월에 3박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 27일
Dear Maylin, Thank you for your wonderful summary pertaining to your stay at Residence Inn Chesapeake Greenbrier. We are happy you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are glad you agree. Thank you again for including us in your travel plans; we look forward to many more memorable visits with you!Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Sidney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 22일
Dear Sidney, Thank you for your fabulous rating and for letting us know your stay at Residence Inn Chesapeake Greenbrier was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

8/10 - 좋아요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only issue we had was we were told there was a weight limit of 25 pounds for pets. We had to find boarding at the last minute for our dog because she is over 25 pounds. EVERY SINGLE DOG staying at your hotel this weekend was well over 25 pounds. Just a little more than frustrating to find out we could've brought our girl after i spent$500 to board her instead. We will not be using your hotel again for this reason and this reason alone. .
2023년 8월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 22일
Dear Emily, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we genuinely apologize for not doing so during your time with us. We also apologize for any miscommunication about our pet policy. We are reviewing this incident with our team members and will use them to enhance our guest experience. We hope you will give us another chance to provide you with a better experience in the future.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Staff
The staff were all amazing and the room was great!
2023년 8월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 20일
Dear Tammy, Thank you for the outstanding review of Residence Inn Chesapeake Greenbrier. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your room. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all our guests. We appreciate you acknowledging their efforts. Thank you again; we look forward to welcoming you back on your next visit to the Chesapeake area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

8/10 - 좋아요

ELSA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buena, solo que no hay ninguna tienda de conveniencia cerca
2023년 8월에 4박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 10일
Dear ELSA, Thank you for choosing Residence Inn Chesapeake Greenbrier. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We regret any frustration or disappointment you had regarding our location. Please know our front desk is always available to help with local suggestions and to make the most of your time with us. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

8/10 - 좋아요

dulce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 11일
Dear dulce, We appreciate your gracious rating about your stay at Residence Inn Chesapeake Greenbrier. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to a future visit.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

8/10 - 좋아요

Debby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 9일
Dear Debby, Thank you for choosing Residence Inn Chesapeake Greenbrier. We always aim to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

6/10 - 괜찮아요

Shauntrice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The front desk staff was GREAT! On the other hand, housekeeping SUCKS! Our bathroom was NOT clean at all. Thankfully, I always bring cleaning supplies, but it was so nasty I had to leave to buy more. I reported it on day 1, day 2, day 3, and they eventually made it on day 4. The front desk associate named Erick did his best to accommodate us and our stay a little more comfortable
2023년 7월에 4박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 8일
Dear Shauntrice, Our gratitude for taking the time to review your stay with us. Thank you for mentioning your pleasant interactions with our staff, Erick, during your stay with us. They work hard to make each guest’s visit exceptional; therefore, we appreciate the recognition of their efforts. However, please accept our apologies for not exceeding all of your expectations. Our housekeeping staff takes great pride in their services, and we regret any oversight on their part. We have discussed these concerns with our team to ensure these issues are not repeated. Thank you for choosing to stay with us; we hope to have the opportunity to welcome you again whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 5일
Dear Ann, Thank you for your recent stay at Residence Inn Chesapeake Greenbrier and for posting such a generous rating of our hotel. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest and hope to see you again on your next visit to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

4/10 - 별로예요

Melissa

2023년 7월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 7월 25일
Dear Melissa, Thank you for taking the time to post your feedback. We deeply regret not delivering the exceptional stay you deserved. We want to extend our sincerest apology and let you know that we will use your feedback to be more diligent going forward. We hope you will give us another chance if you return to our area so we can make it up to you.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier