Normandy Isle, Miami hotel rooms at the MOXY

"This hotel had a convenient shuttle from the airport and was a place to lay our heads after a cancelled flight. I noticed the lobby was grungy when we checked in and the courtyard around the pool had seen better days. Our room was musty and damp, even with the AC going. The bathroom smelled pretty bad. I was walking around our room barefoot and noticed the tile floor felt funky but just thought it was the humidity. I happened to look at the bottom of my feet and they were black from dirt. So gross! I’m glad we didn’t let our baby play on the floor! "

"Beautiful property. Helpful staff. "

"Many of the staff did not speak English unable to help with questions. No available coffee, water or ice. Carpeting stained and filthy. Elevators not working and had to carry luggage. The food at restaurant was excellent but wait time and service very slow. "

"Hotel was clean, bed comfortable, but moldy smell made it almost unbearable. "

"Breakfast was good, staff friendly but some didn't understand English. Restaurant was nice and clean "

"Love the location."

" The hotel itself was really nice and in a great location if you want to be close to popular spots in Brickell. However, the experience was kind of ruined by the staff. The people working at the pool were rude, and the staff at the restaurant on the pool level were the same way. Also, if you’re planning to wear a cute or fashionable outfit, be careful.. they might not even let you in. They definitely gave off a “better than everyone” vibe, which wasn’t it at all."

"Perfect location for pre-cruise stay. Gorgeous hotel and suite with outstanding gym and amenities. Will definitely stay again. Highly recommend "

"Multiple buildings offering different experiences. Staff was great. "