외관

론 스타 호텔 여행 후기

2 out of 5
론 스타 호텔
1006 Highway 16, North Battleford, SK

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 152개 이용 후기 중 38개" "
평점 8 - 좋아요. 152개 이용 후기 중 53개" "
평점 6 - 괜찮아요. 152개 이용 후기 중 36개" "
평점 4 - 별로예요. 152개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 152개 이용 후기 중 15개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Calvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe, quiet, cozy, friendly and courteous staff. Enjoyed it. Good price too
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Glen

출장 여행
Bed was comfy, room was clean,,ish, only problem was alot of rooms were filled with vagrants(homeless, jobless) living there, lots of banging around late at night when it should quiet, prob wont stay again.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Money well spent, toom was clean, wuiet. Excellent breakfast
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Leona

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Lea-Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
When I checked in, I asked if late check-out was available as I have insomnia & it has been very active lately due to the recent & sudden loss of my Mother. Her funeral was this past Thurs. I was advised that it was. There was no mention of, "needing manager if fully booked". About 4-5a.m I started to get sleepy so I sent my son to front desk to request it because the RM ph was missing a cord & our cell ph's were completely dead & charging. He was told to check at 7a.m when the manager was here???? I myself checked at 7a.m & was also told the hotel is fully booked & I have to wait for the manager to arrive at 7a.m. & ask for late check-out . He asked my room which I gave. It is now 7:45 & I have not heard from the manager. At least I can ph & ask for it now I guess. However, the check-in clerk was fabulous & no complaints about the night clerk. But I feel if a service is provided, it should be done so w/o conditions. We were happy with the cleanliness. The parking lot is cramped & the handicap parking is difficult to access. Thrs no place for smokers to butt cigs, as a result smokers are butting out in the planters. Inside is decorated with recent & future holidays but nothing outside. Repairs could be more professional(drywall is breaking off the window frame. Thrs lots of room for improvement in all areas. It is now 8:04 & I still have not heard from the manager smh.
2023년 11월에 1박 숙박함
답변 제공: Yette 님, 2023년 11월 19일
Good evening Ma’am, my apology for what happened. I was never told by my employee that you are asking for late check out, if I do know I would have called you and will definitely say for sure you can. I’m really sorry. And I will have to tell the owner of your observation/comments of the hotel and will for sure do something about it. Thank you so much and again my apology.

6/10 - 괜찮아요

Janaya

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

8/10 - 좋아요

Alex

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel for a short visit. We were there from Calgary for a wedding that started at 4 pm, but check-in is also at 4 pm. The young guys at the front desk helped us talking to the manager to let us into our rooms ahead of time to get ready. That was awesome! Thank you!!! They were super friendly and helpful! The place could use some update but overall it was a good stay.
2023년 10월에 1박 숙박함
답변 제공: Yette 님, 2023년 10월 18일
Good morning. Thank you so much for your review. We appreciate it. Thank you for choosing Lone Star Hotel.

10/10 - 훌륭해요

Nathaniel

좋아요: 청결 상태, 직원 및 서비스
Good value for the money.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Sunsan

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, staff very helpful
2023년 8월에 1박 숙박함
답변 제공: Yette 님, 2023년 8월 8일
Good afternoon Sunsan. Thank you so much for your great review. We appreciate it so much. Thank you you for choosing Lone Star Hotel. Have wonderful evening.Thank youYetteManager

8/10 - 좋아요

Cory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Cory

2023년 7월에 1박 숙박함
답변 제공: Yette 님, 2023년 7월 22일
Thank you for you review and thanks for choosing Lone Star Hotel

10/10 - 훌륭해요

Bruce

2023년 7월에 1박 숙박함
답변 제공: Yette 님, 2023년 7월 22일
Good afternoon. Thank you your review and thank you for choosing Lone Star Hotel

10/10 - 훌륭해요

Zulfi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a good stay. The hotel was better than expected for the ratings. The frontdesk Philippine staff was very courteous and efficient. Would stay again.
2023년 7월에 2박 숙박함
답변 제공: Yette 님, 2023년 7월 15일
Good evening Sir Sulfi. Thank you so much for your great review. Thanks for choosing Lone Star Hotel.

10/10 - 훌륭해요

Freeman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay there again
2023년 7월에 2박 숙박함
답변 제공: Yette 님, 2023년 7월 11일
Good afternoon. Thank you so much for your great review. We would love to have you back and make sure you will have a wonderful stay here.

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful
2023년 5월에 1박 숙박함
답변 제공: Team Lonestar 님, 2023년 6월 12일
Thank you so much for taking the time to post a review, Dean!

8/10 - 좋아요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great staff always very nice and helpful. Room was good. Clean and it was quiet :). We will be back! Oh and the breakfast good also!
2023년 5월에 2박 숙박함
답변 제공: Team Lonestar 님, 2023년 6월 12일
Thanks so much for sharing your experience with us. We hope to see you again Soon!

6/10 - 괜찮아요

Remy

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 5박 숙박함

10/10 - 훌륭해요

Dale

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and breakfast is awesome
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Yuvraj

단체 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The creppiest hotel. Smelly rooms, dirty towels, overall a terrible place to live in.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Gordon

2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanliness and friendly staff
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Joe

연인과의 여행
Kinda hard to get around the parking lot ,
2023년 4월에 1박 숙박함

8/10 - 좋아요

Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and friendly staff
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Nathan

2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Tamara

가족 여행
Broken lock, mold in the room,
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 6일
Dear Guest, Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback. Our constant endeavor is to delight all our guests and give them a memorable experience. In this instance, we acknowledge that we could not provide such an experience for which I sincerely apologize. I am happy to personally coordinate your next visit and urge you to write in with any requirements. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford. Yours in hospitality, Ashwani Bhardwaj.

8/10 - 좋아요

Richard

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 6일
Dear Guest, Greetings from Lonestar! We thank you for your kind patronage. We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. We will improve on the points suggested. I am happy to personally coordinate your next visit and urge you to write in with any requirements. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford! Yours in hospitality, Ashwani Bhardwaj.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 4박 숙박함
답변 제공: Manager 님, 2023년 2월 6일
Dear Bryan, Greetings from Lonestar! We thank you for your kind patronage. We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. We will improve on the points suggested. I am happy to personally coordinate your next visit and urge you to write in with any requirements. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford! Yours in hospitality, Team Lone star.

2/10 - 너무 별로예요

Sharon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty dusty room, no face cloths
Dirty dusty room, couldn’t breathe or sleep. I am asthmatic.
2022년 8월에 1박 숙박함
답변 제공: Ashwani Bhardwaj. 님, 2022년 9월 12일
Dear Sharon,Thank for the taking time to share your feedback. We will try and improve in the areas suggested. Next time you book with us I will personally make it sure that you just have an awesome experience!However, I would like to reiterate that you did share your concern at check-out and even though the room was clean and none of the concerns mentioned were raised post check-in till check-out, we did dually waived off the room charges for the inconvenience you may have faced.Probably you were offended that pet-charges were requested as you wanted to bring in a pet with you.Warm regards

6/10 - 괜찮아요

Sharon

2022년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 8월 18일
Dear Guest, Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavor to delight all our guests and give them a memorable experience. On this instance we acknowledge that we were unable to provide such an experience for which I sincerely apologize. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar! Yours in hospitality, Ashwani Bhardwaj

8/10 - 좋아요

Anita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff were very friendly!
2022년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 8월 18일
Dear Guest, Greetings from Lonestar! We thank you for your kind patronage. We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. We will try and improve further on our product and service delivery.I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar! Yours in hospitality, Ashwani Bhardwaj.

4/10 - 별로예요

Wendy

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a place to stay but I won't do it again. I stayed there due to recommendations. I asked for towels as there was only one and they seemed bothered to get me 4 so they gave me 2.
2022년 8월에 2박 숙박함
답변 제공: Hotel Managing Supervisor 님, 2022년 8월 8일
Dear Guest, Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavor to delight all our guests and give them a memorable experience. On this instance we acknowledge that we were unable to provide such an experience for which I sincerely apologize. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford. Yours in hospitality, Ashwani Bhardwaj.

2/10 - 너무 별로예요

Randall

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I rate it at a 1 people stay away and call health board on this hotel. Expedia not rent rooms again for this hotel!!!!
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Cesar

2022년 7월에 1박 숙박함
답변 제공: Vicky 님, 2022년 8월 6일
Thank you for your feedback. We would like to ensure your next stay would be perfect.

6/10 - 괜찮아요

Muhyd

별로예요: 숙박 시설 상태 및 시설
The breakfast was so simple
2022년 7월에 1박 숙박함
답변 제공: Vicky 님, 2022년 7월 25일
Thank you for your feedback, for sure next time we can provide you with cereal and toast as an additional breakfast. See you next time.

8/10 - 좋아요

Paul

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super amazing staff. Exceptionally clean room, super comfortable beds. Way better than previous stays
2022년 7월에 1박 숙박함
답변 제공: Vicky 님, 2022년 7월 25일
Thank you your feedback, this helps us to serve you next time better. Hope to see you soon

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: GM 님, 2022년 6월 29일
Dear Guest, Greetings from Lonestar! We thank you for your kind patronage. We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford! Yours in hospitality, Kamal Pannag

6/10 - 괜찮아요

Sergio

2022년 5월에 3박 숙박함

4/10 - 별로예요

morgan

2022년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: GM 님, 2022년 4월 28일
Dear Guest, Greetings from Lonestar! We thank you for your kind patronage. We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford! Yours in hospitality, Kamal Pannag

8/10 - 좋아요

rhonda

좋아요: 직원 및 서비스
2022년 4월에 2박 숙박함
답변 제공: GM Lonestar 님, 2022년 4월 7일
Dear Guest, Greetings from Lonestar!! Thank you for your kind Patronage!! We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford. Yours in hospitality, Kamal Pannag

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: GM Lonestar 님, 2022년 4월 2일
Dear Guest, Greetings from Lonestar!! Thank you for your kind Patronage!! We are delighted to know you liked your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford. Yours in hospitality, Kamal Pannag

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Easy friendly check=in. Bedside lamps not working.
2022년 3월에 1박 숙박함
답변 제공: Kamal Pannag. 님, 2022년 3월 29일
Dear Guest, We thank you for the feedback. We will ensure that we correct the fine points as mentioned. Your's in Hospitality,

8/10 - 좋아요

Sebastian

단체 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2020년 7월에 1박 숙박함
답변 제공: . 님, 2020년 7월 29일
Dear Sebastian, Thank you for your most recent review. We appreciate your input. We have changed management and are working aggressively to update all our guest services and product with the hotel over the next few months. We look forward to you visiting the Battlefords' in the future. Warren Berg General Manager

8/10 - 좋아요

kendall

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: WarrenB 님, 2020년 8월 23일
Dear Kendall, Thank you for your review from your stay with us in July. if your travels bring you back to the Battlefords, please feel free to contact and we look forward to seeing you again. Warren Berg General Manager

6/10 - 괜찮아요

Norm 님, Sherwood Park, AB

Room was clean and everything was there I expected for a quick overnight stay. Room could use a refurbish may have been a smoking room at some point. Front desk people seemed confused and it took some time to check in and out.
2020년 6월에 1박 숙박함
답변 제공: WarrenB 님, 2020년 8월 23일
Dear Norm, I am just following up on your review of you stay with the Lonestar Hotel in June. I apologize for the confusion at check in. I just most recently took over as General Manager in late July. We will be installing a computerized management system that should streamline the check in process. We are presently reviewing case goods, carpet and possible renovations to the hotel in the near future. If your future travels require you to stop in the Battlefords, please feel free to contact myself directly. Warren Berg General Manager

10/10 - 훌륭해요

Kerri

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super nice people! A very good place to stay for working on the road! Would definitely be back.
2020년 5월에 1박 숙박함

10/10 - 훌륭해요

MIKE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY NICE AND CLEAN, GREAT BUFFET, PLEASANT CHECK IN AND CHECK OUT
2020년 4월에 1박 숙박함
답변 제공: Chris 님, 2020년 4월 14일
Thank you Mike. It's always a pleasure to have you. Take care.

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Check-in was quick and easy. Rooms are as clean as hotels usually are. I struggle with the dirty walls I can see, thinking the floors, (that are harder to see being darker) are in same or worse shape.
2020년 3월에 1박 숙박함

4/10 - 별로예요

Kelvin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Towel had a red stain on it. Vanity had dried toothpaste on it. Sheets had stains on them . Empty bottles in the closet Breakfast terriable Never go back
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함