6/10 - 괜찮아요
Jennifer
가족 여행
2025년 6월 30일
The staff was very friendly, but we reached out asking to cancel our second night as the pool (which was our primary reason for picking this particular hotel) was unusable even though it was advertised as available. AFTER we would have already needed to check out so as to stay only our first planned night they let us know they were “only waiting on one part for the pool” (clearly we’re waiting on more than one part since we were awakened to the glorious sounds of jackhammers in said pool..) and gave us the option to drop our plans for the rest of the day, race back and gather our belongings and get out to save us from the second night stay $……but, since they waited so long to reply to our polite request and we were an hour away by the time we got it we were stuck…..daydreaming of a real pool and a hotel with customer service that doesn’t lie as we woke up to jackhammers…
However, they were all very polite while screwing us over.


Jennifer
2025년 6월에 2박 숙박함