노스 레이크 타호, 미국의 카지노 호텔

“침대가 너무 편안했고, 객실내 습도와 온도조절이 잘되어 너무 만족스러웠습니다.”

“투베드 2박을 예약했었습니다. 체크인 시 키를 받아 방에 들어가니 침대가 하나 뿐인 방이었습니다. 다시 카지노 건물의 체크인 하는 곳으로 가서 문제를 제기하니 죄송하다며 다른 방 키를 주었습니다. 받아서 다시 호텔 건물로 와서 문을 열어 보니 침대는 두 개인데 다른 사람의 짐이 들어 있더군요. 황당하고 화가 났습니다. 다시 카지노 건물로 가서 항의하니 착오로 방이 바뀌었다며, 그 방에 들어”

“There was no staff to be seen on the premises but the online check-in was very easy and informative. Checking out was also just as easy as checking in and the property was really close to the lake which I thought was a plus ”

“Great view ans the staff was super flexible and nice.”

“The virtual assistance at the front desk was extremely rude - stating she was super busy and will get to help us when she can. Our plug stopped working so microwave and toaster didn’t work. We had no internet thought the storm was over. No priorities and cleaners never came. Basically, it’s a fend do yourself type of place - good luck is anything happens someone will come help you. ”