아침 식사, 점심 식사 및 저녁 식사 제공

베스트 웨스턴 플러스 노스 마이애미/발 하버 여행 후기

3 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 447개" "
평점 8 - 좋아요. 1003개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 125개" "
평점 4 - 별로예요. 1003개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 72개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 조용하지만 가격이 다소 비쌈.
전체적으로 깨끗하고 욕실 용품 등 지원이 좋습니다. 하지만 프론데스크 일 처리가 너무 오래 걸리고 일부 불친절한 직원이 있는 것이 흠입니다.
2021년 6월에 2박 숙박함
답변 제공: Customer care 님, 2021년 7월 7일
Dear Anonymous, Thank you so much for taking the time to review our property. We are happy to know you found the property to be clean and enjoyed the amenities. BTW, beautiful writing! All the best,

8/10 - 좋아요

Frank

좋아요: 청결 상태
Short stay only
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 21일
Dear Frank,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had such a positive experience with us and that you found our service to be exceptional.Receiving a rating of 4 out of 5 from you means a lot to us and it is very encouraging to know that we have met your expectations. We always strive to provide the best possible service to our customers, and your feedback is a great motivator for us to continue doing so.Once again, thank you for choosing our service and for leaving us such a glowing review. We look forward to serving you again in the future.Sincerely,

8/10 - 좋아요

Steeve

좋아요: 숙박 시설 상태 및 시설
The service can be better overall
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 19일
Dear Steeve,Thank you for taking the time to give us feedback about our property and sharing your likes and dislikes. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.Sincerely,

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 19일
Dear Kevin,Thank you for taking the time to share your feedback with us and for rating your experience!!!! We're thrilled that you were impressed with the quality of our service at Best Western Plus North Miami! We work hard to surprise and delight our guests, and we are so glad we accomplished that goal! We loved hearing about your wonderful stay and we hope to see you soon )Sincerely,

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay, clean. Easy parking
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 19일
Dear Fernando,We greatly appreciate you sharing your feedback and taking the time to rate your experience! It brings us immense joy to learn that you were impressed by the quality of service provided at Best Western Plus North Miami. Our team strives diligently to exceed expectations and create memorable experiences for our guests, so it's incredibly rewarding to hear that we succeeded in doing so during your stay. Your positive comments have truly made our day, and we eagerly look forward to welcoming you back soon! Warm regards,

10/10 - 훌륭해요

Wladimir

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a good hotel
2024년 4월에 3박 숙박함
답변 제공: Customer Care team 님, 2024년 4월 19일
Dear Wladimir,We greatly appreciate you sharing your feedback and taking the time to rate your experience! It brings us immense joy to learn that you were impressed by the quality of service provided at Best Western Plus North Miami. Our team strives diligently to exceed expectations and create memorable experiences for our guests, so it's incredibly rewarding to hear that we succeeded in doing so during your stay. Your positive comments have truly made our day, and we eagerly look forward to welcoming you back soon! Warm regards,

6/10 - 괜찮아요

Moustapha

가족 여행
Antiquated A/C, system in the room at bed’s level blowing air in guest’s face.TV channels are not identified on the TV guide’s screen only 4 channels are named, two of them with bad reception. Printed TV channels list in the drawer was outdated. Employee who came to the room said she can’t bring an updated list as her shift’s ended! Fan in the bathroom constantly blowing even when bathroom is not in use, extremely noisy. Price/ Value is totally out of order.
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 15일
Dear Moustapha,Thank you for taking the time to give us feedback about our property and sharing your likes and dislikes. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.Sincerely,

8/10 - 좋아요

DW 님, South Pasadena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are a real group of professionals. Check was performed by Azrienne without a flaw. There was help provided whenever requested. The hotel is located on Biscayne Blvd, central to eating and shopping. A great stay if you're on business travel or just hanging out for a few days.
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 15일
Dear DW,We greatly appreciate you for sharing such a wonderful review about Azrienne. It brings us immense joy to learn that she contributed to making your stay truly special.Delivering outstanding service is our constant goal, and your positive feedback serves as a great encouragement for our entire team. Rest assured, we'll convey your kind words to Azrienne and the rest of our staff.Thank you once more for selecting our establishment for your stay. We eagerly anticipate the opportunity to host you again on future occasions.Warm regards

8/10 - 좋아요

Jhoanna

좋아요: 청결 상태
2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 15일
Dear Jhoanna,Thank you for taking the time to share your feedback with us and for rating your experience!!!! We're thrilled that you were impressed with the quality of our service at Best Western Plus North Miami! We work hard to surprise and delight our guests, and we are so glad we accomplished that goal! We loved hearing about your wonderful stay and we hope to see you soon )Sincerely,

10/10 - 훌륭해요

Luis 님, Altamonte Springs

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Since we used to live nearby, staying in this hotel was like going back home, to all the familiar places and streets. Also, the staff made us feel very much at home. Great experience. We will definitely return next time we are in Miami
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 14일
Dear Luis,Thank you for taking the time to share your feedback with us and for rating your experience!!!! We're thrilled that you were impressed with the quality of our service at Best Western Plus North Miami! We work hard to surprise and delight our guests, and we are so glad we accomplished that goal! We loved hearing about your wonderful stay and we hope to see you soon )Sincerely,

6/10 - 괜찮아요

Evelin

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Overall an average hotel. During a 5 day stay no automatically scheduled towel refreshes & overall room recleans. Had to get new hotel card key twice because door scanner had issues. Felt safe & not necessarily dirty. Staff is nice.
2024년 4월에 5박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 14일
Dear Evelin,Thank you for taking the time to give us feedback about our property and sharing your likes and dislikes. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.Sincerely,

8/10 - 좋아요

Savatri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Love the location
2024년 4월에 5박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 14일
Dear Savatri,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had such a positive experience with us and that you found our service to be exceptional.Receiving a rating of 4 out 5 from you means a lot to us and it is very encouraging to know that we have met your expectations. We always strive to provide the best possible service to our customers, and your feedback is a great motivator for us to continue doing so.Once again, thank you for choosing our service and for leaving us such a glowing review. We look forward to serving you again in the future.Sincerely,

10/10 - 훌륭해요

Jasmine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was awesome I enjoy myself.
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 12일
Dear Jasmine,Thank you for taking the time to share your feedback with us and for rating your experience!!!! We're thrilled that you were impressed with the quality of our service at Best Western Plus North Miami! We work hard to surprise and delight our guests, and we are so glad we accomplished that goal! We loved hearing about your wonderful stay and we hope to see you soon )Sincerely,

8/10 - 좋아요

Jhon

2024년 3월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 22일
Dear John,Thank you for choosing our hotel for your visit to South Florida. We are delighted to learn that our accommodations and warm hospitality have earned your top score. We take tremendous pride in providing a comfortable, upscale experience for each one of our valued guests. We hope you'll visit us again whenever your travels bring you back to North Miami.Sincerely,

8/10 - 좋아요

Patrick 님, Royal Palm Beach

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and very easy to move around the property. Enjoyed the stay would stay again…
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 6일
Dear Patrick,Thank you for taking the time to share your feedback with us and for rating your experience!!!! We're thrilled that you were impressed with the quality of our service at Best Western North Maimi/Bal Harbour! We work hard to surprise and delight our guests, and we are so glad we accomplished that goal! We loved hearing about your wonderful stay, and we hope to see you soon )Sincerely,

10/10 - 훌륭해요

Svetlana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk peaple are very helpful and nice
2024년 3월에 5박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 1일
Dear Svetlana,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your review serves as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 1일
Dear Heather,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had such a positive experience with us and that you found our service to be exceptional.Receiving a rating of 5 out of 5 from you means a lot to us and it is very encouraging to know that we have met your expectations. We always strive to provide the best possible service to our customers, and your feedback is a great motivator for us to continue doing so.Once again, thank you for choosing our service and for leaving us such a glowing review. We look forward to serving you again in the future.Sincerely,

8/10 - 좋아요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean property with plenty of amenities. Restaurant attached was very good! Room had a sliding door/window that didn’t seem to shut all the way. Very noisy traffic.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 31일
Dear Andrea,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had such a positive experience with us and that you found our service to be exceptional.Receiving a rating of 4 out of 5 from you means a lot to us and it is very encouraging to know that we have met your expectations. We always strive to provide the best possible service to our customers, and your feedback is a great motivator for us to continue doing so.Once again, thank you for choosing our service and for leaving us such a glowing review. We look forward to serving you again in the future.

8/10 - 좋아요

Rachel

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Great location if you dont drive, lots of stores are walking distance away.
2024년 3월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 29일
Dear Rachel,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had such a positive experience with us and that you found our service to be exceptional.Receiving a rating of 9 out of 10 from you means a lot to us and it is very encouraging to know that we have met your expectations. We always strive to provide the best possible service to our customers, and your feedback is a great motivator for us to continue doing so.Once again, thank you for choosing our service and for leaving us such a glowing review. We look forward to serving you again in the future.Sincerely,

8/10 - 좋아요

Helena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable. Will definitely stay again when visiting Miami.
2024년 3월에 8박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 29일
Dear Helena,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had such a positive experience with us and that you found our service to be exceptional.Receiving a rating of 4 out of 5 from you means a lot to us and it is very encouraging to know that we have met your expectations. We always strive to provide the best possible service to our customers, and your feedback is a great motivator for us to continue doing so.Once again, thank you for choosing our service and for leaving us such a glowing review. We look forward to serving you again in the future.Sincerely,

6/10 - 괜찮아요

Gerard

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Homeless inside the parking lot
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 24일
Dear Gerard,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

10/10 - 훌륭해요

Enola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Enola,Thank you so much for the fantastic review! It's always a pleasure to hear that we've been able to provide you with excellent service. We take pride in our work and strive to exceed our guests' expectations, and we're thrilled that we were able to do so for you. Once again, thank you for your kind review and for choosing our services, we hope to see you again soon.Sincerely,

10/10 - 훌륭해요

Robert

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful, room was clean, no problems at all.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Robert,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

6/10 - 괜찮아요

Jessy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Falta de limpieza, baños sucios.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 18일
Dear Jessy,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

10/10 - 훌륭해요

Very

2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 15일
Dear Very,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Robert

2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 31일
Dear Robert,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had such a positive experience with us and that you found our service to be exceptional.Receiving a rating of 5 out of 5 from you means a lot to us and it is very encouraging to know that we have met your expectations. We always strive to provide the best possible service to our customers, and your feedback is a great motivator for us to continue doing so.Once again, thank you for choosing our service and for leaving us such a glowing review. We look forward to serving you again in the future.Sincerely,

10/10 - 훌륭해요

arturo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien.
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 6일
Dear Arturo,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

8/10 - 좋아요

simon

2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Simon,Thank you so much for your positive review! It means a lot to us to hear that you had a good experience. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it is wonderful to hear that we were able to meet your expectations. We are glad that you found our facilities and services to be satisfactory. Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

JONATHAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente hotel y atención, hay un restaurante de comida Argentina y variado menú EXCELENTE, EXQUISITO, excelente atención, pregunten por Luca
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 24일
Dear Jonathan,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Jeff

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay and would definitely stay here again. It jad a bit of road noise, but the comfy bed and room made up for that.
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Jeff,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

8/10 - 좋아요

FRANCIS 님, JACKSONVILLE

좋아요: 직원 및 서비스
Too much noise
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Francis,Thank you for taking the time to give us feedback about our property and sharing your likes and dislikes. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.Sincerely,

8/10 - 좋아요

yuval

2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Yuval,Thank you so much for your positive review! It means a lot to us to hear that you had a good experience. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it is wonderful to hear that we were able to meet your expectations. We are glad that you found our facilities and services to be satisfactory. Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Neftali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best desk people, love you Angela thank you for being nice with me
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Neftali,We're thrilled that you were impressed with the quality of our service at Best Western Plus Windsor Inn! We work hard to surprise and delight our guests, and we are so glad we accomplished that goal! Thank you also for recognizing Tangela for providing excellent service. We are so pleased to know that you enjoyed your visit with us. We look forward to seeing you soon! Sincerely,

8/10 - 좋아요

Mr. Humberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 23일
Dear Mr. Humberto,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

8/10 - 좋아요

Christian 님, ORLANDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price for the area.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Christian,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

4/10 - 별로예요

Walberto

출장 여행
좋아요: 직원 및 서비스
Dirty and hair in the shower
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Walberto,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

Sylvie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The reception was very friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Sylvie,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,

10/10 - 훌륭해요

Jakub

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Jakub,Thank you so much for your positive review! It means a lot to us to hear that you had a good experience. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it is wonderful to hear that we were able to meet your expectations. We are glad that you found our facilities and services to be satisfactory. Thank you again for your review and for choosing to stay with us. We look forward to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Leticia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
personnal very friendly and place in excellent condition
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 17일
Dear Leticia,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

fedy

출장 여행, 가족 여행
Shopping/parking
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 17일
Dear Fedy,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

8/10 - 좋아요

Doug

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good staff
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 14일
Dear Doug,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,

4/10 - 별로예요

Dan 님, Palmdale

가족 여행
좋아요: 직원 및 서비스
1st room walked in, looked clean but had a strong urine smell. Changed rooms and was better, but after the scent spray wore off it had the same, altho not as strong urine scent. Don't know if it's pets or ?, but i will never stay there again.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 13일
Dear Dan,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 - 좋아요

Edwige

2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Edwige,Thank you so much for the fantastic review! It's always a pleasure to hear that we've been able to provide you with excellent service. We take pride in our work and strive to exceed our guests' expectations, and we're thrilled that we were able to do so for you. Once again, thank you for your kind review and for choosing our services, we hope to see you again soon.Sincerely,

10/10 - 훌륭해요

Frank

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Super
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 11일
Dear Frank,Thank you for the 5/5-star rating! We are so delighted to receive your review and to learn that you had a fantastic stay with us. Your comments serve as an inspiration to all our staff to continue in their good efforts. It was our honor to host you for your time in Miami. We hope you'll visit us again soon!Sincerely,

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean hotel
2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 11일
Dear Juan,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Archie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff were excellent. I should really keep this one a secret!
2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 11일
Dear Archie,We're thrilled to hear that you had such a positive experience with our front desk staff! While we understand the temptation to keep this gem to yourself, we truly appreciate your feedback and would love for others to have the opportunity to experience the same level of excellence. Rest assured; we're committed to maintaining the high standard of service that you've come to appreciate. Thank you for choosing us, and we hope to have the pleasure of welcoming you back again soon!Best regards,

10/10 - 훌륭해요

AUSTRIA

연인과의 여행
Lo único que deberían actualizar las TV Es cuanto Luego todo excelentemente bien
2024년 2월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 7일
Dear Austria,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

8/10 - 좋아요

Naomi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Naomi,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,

10/10 - 훌륭해요

Martin

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Martin,Thank you so much for the fantastic review! It's always a pleasure to hear that we've been able to provide you with excellent service. We take pride in our work and strive to exceed our guests' expectations, and we're thrilled that we were able to do so for you. Once again, thank you for your kind review and for choosing our services, we hope to see you again soon.Sincerely,

10/10 - 훌륭해요

Cleo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet, great location, plenty of parking
2024년 1월에 7박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 4일
Dear Cleo,We are thrilled to learn that you were satisfied with the exceptional service provided during your stay at Best Western Plus North Miami/Bal Harbour! Our team is committed to surpassing the expectations of our guests, and it brings us great joy to have accomplished this goal. We look forward with anticipation to welcoming you back in the future!Sincerely,