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힐탑 인 앤드 스위트 - 노스 스토닝턴 여행 후기

2.5 out of 5
힐탑 인 앤드 스위트 - 노스 스토닝턴
373 Norwich Westerly Rd, North Stonington, CT

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1572개 이용 후기 중 752개" "
평점 8 - 좋아요. 1572개 이용 후기 중 428개" "
평점 6 - 괜찮아요. 1572개 이용 후기 중 196개" "
평점 4 - 별로예요. 1572개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 1572개 이용 후기 중 92개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Morgan

단체 여행, 연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I would like someone from management to contact me. I had an encounter with the front desk employee that was rude, disrespectful, loud, and tried to steal from us. The room was clean but dated. The beds were uncomfortable and you can hear any noise from all surrounding rooms. Unpleasant experience and will not return.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Eileen

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire property smells like the cleaner Fabuloso (cheap cologne) so if you are sensitive to smell dont stay here. Beds are terrible
2024년 5월에 1박 숙박함

8/10 - 좋아요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only issue I had with this hotel is a problem with their hot water last night took me 20 minutes before I finally got hot water this morning. It’s been a half hour and I still don’t have hot water.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Whitney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Checked the mattress as soon as we got in and it smelled brand new, the whole room smelled like cleaning products and the woman at the front desk was really nice. We will absolutely be staying here again it was a great experience. The only thing I would’ve liked is more towels.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Molly

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Keys were not working, we were given 2 different rooms and both were dirty/ occupied
2024년 5월에 1박 숙박함

8/10 - 좋아요

Adam

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and convenient with shuttle transportation
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay again!
2024년 5월에 1박 숙박함

8/10 - 좋아요

Anaima

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Rosemarie

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Noisy all Hours of night. You can hear everything in the rooms next door and above you. Bed was hard as a rock
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great price for last minute reservation and staff was friendly. Easy parking.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Ileana

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 5월에 2박 숙박함

8/10 - 좋아요

dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The women who checked is in was very nice and helpful. The only thing os the ice machine does not make much ice.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Amy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely outdated, but in very good condition and very clean. They offer shuttle service to foxwoods in the evenings on the weekends. Breakfast is for fat people only... Only carbs and sugar. Overall, great value for the price
2024년 5월에 1박 숙박함

8/10 - 좋아요

Roy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Transit to Foxwoods
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Melissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got woken up from whoever was staying below us. Yelling, banging, screaming, just being loud at 3 in the morning.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Marianne

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Rena

단체 여행
좋아요: 편의 시설/서비스
Very clean and staff was very friendly
2024년 5월에 2박 숙박함

8/10 - 좋아요

Rodolfo 님, Howard Beach

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
For the most part, the place was nice. They have this silk type sheet that I had never had in any hotel. What I didn't like was the toilet bowl. Had a piece of poop stuck at the bottom and maintainace was not taking care of this. The lid was up when I first walked in and sure enough, before I left it was a guy doing the housekeeping. I'm a guy and always put the seat down. If I return, I have no problem returning.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Maryann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rear of the hotel looked a little run down. The parking especially.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The best part the location but there wasn’t a restaurant on the grounds.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was nice but needed some updating. We were on the 2nd floor and there were smokers below us at their vehicles, definitely not 25' away from a window or doorway. The room was nice but there was a very strong smell of cleaning products (which was also strong in the lobby area) and I had a hard time sleeping smelling that all night.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

THOMAS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older property but works just fine for 1 night and not paying casino prices for their rooms
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Sureatha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent place. to stay
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Bridget

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Candace was amazing and knowledgeable.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Olivia 님, Swansea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to Foxwoods. Safe and quiet room. Did not like the breakfast buffet.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Jessica

2024년 5월에 1박 숙박함

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Dario

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a total failure from the beginning the breakfast is not real breakfast just snacks to go. The A/C in the room was not working.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Lauretta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good sray
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Bruno

연인과의 여행
Property is just outdated but other than that we had a great experience 💕
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Lougenia

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very convenient to location traveling to.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

SEAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
When entering the room instantly hit with a heavy smell of cleaning products. While this was normal at most place it goes away after a few hours, but this lasted our entire stay of 3 nights. Beds have little padding. They are on wheels and weren't locked. Moved a bit if you lean against it not expecting it to move. Breakfast starts at 7 AM, which is a little later than we would have like for our early start days. Otherwise, the choices were the normal and enjoyable.
2024년 5월에 3박 숙박함

2/10 - 너무 별로예요

Nicole

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for our 5 year wedding anniversary, and could not regret our hotel choice more. First, upon check in, there was a clearly new employee behind the counter. Any time she asked her manager for help checking us in, the manager just yelled at her and belittled her right in front of us. We felt really bad for the employee. Second, we paid for a Jacuzzi Suite. I tried to take a shower when we first checked in, and after 10 minutes of no hot water, my husband went downstairs to ask. They said “if you’re in a suite, the water takes longer to get to you”. We literally had to run the cold water for at least 15 minutes before our room got hot water. Even in the sink. Needless to say, it would have taken actual hours to fill the Jacuzzi. So we weren’t able to use it. After our night out, we returned to the hotel and I had to wash my face with cold water. Why on Earth would anyone pay more money for a “suite” that doesn’t have hot water? High pitched squeezing noise during the night. We had to run the AC to drown out the noise. “Deluxe” continental breakfast is cereal, muffins, or bagels. I wanted to leave in the middle of the night just to get out of there. Extremely disappointed in what we got for the amount of money we paid.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Betsy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

JASON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and safe property. Very quiet even for a Friday. Comfortable room and the best part there is a shuttle on the weekends to Foxwoods.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Leah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room wasn’t ready at check-in. When it was ready, the person announced our room number and gave directions on how to find it, loudly enough for everyone in the room to hear, which is not mindful of safety. Our towels were stained, and someone else’s hair was on our soap package. The quality of the towels, toilet paper, soaps provided were not up to par with how much the room cost. The mini fridge, which wasn’t keeping anything cold that night, froze overnight and ruined our food and leftovers we spent money on. We could hear neighbors outside, downstairs, in the next rooms, and when they showered. The breakfast should NOT be called a “deluxe” continental - there was only cereal and bagels, which is neither deluxe nor a good option for anyone who has dietary restrictions or simply wants a healthy breakfast. We will be staying somewhere else next time we visit the area.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Gail 님, Norton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needed a place to stay that was clean and affordable, this place was all that. The breakfast was good and the coffee was very tasty.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

4/10 - 별로예요

Mailee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The non smoking room still smells like a smoking room. The hotel is really outdated.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Daj'ane'e

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have never stayed at a place so rude and unprofessional, the man at the front desk was very ignorant and rude to me I will NEVER GO BACK THERE AGAIN!!!!!!!!!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Michael 님, New Haven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and worth it
2024년 4월에 1박 숙박함

4/10 - 별로예요

Sal

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We were only there for one night. The room was fine. However, the continental breakfast was extremely disappointing. There were a few pieces of coffee cake and some muffins. No juice or fruit. Looks like there was supposed to be a waffle maker but that was missing. After breakfast, I could not reenter our room as our key card was somehow “mismatched”. That is how it was described by the attendant anyway. I selected this place due to its proximity to where we were going and it was a little less expensive than surrounding hotels. Should have known better. We will not be staying here again. Just keeping it real. I don’t feel it was worth what we paid.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Dylan

Room is clean and comfortable
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Stephen

2024년 5월에 1박 숙박함

8/10 - 좋아요

Kelley

좋아요: 청결 상태
2024년 2월에 3박 숙박함

8/10 - 좋아요

Lucinda 님, Bronx

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only downside was the “breakfast “ included, very minimal and lacking. The rest was good.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Julia Camille

2024년 4월에 1박 숙박함