외관

호텔 캠퍼닐리 노스햄튼 여행 후기

3 out of 5
호텔 캠퍼닐리 노스햄튼
Junction15 - M1, Loake Close, Grange Park, Northampton, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 377개" "
평점 8 - 좋아요. 1001개 이용 후기 중 383개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 136개" "
평점 4 - 별로예요. 1001개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 42개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff, comfortable room. Highly recommended
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

PAUL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous staff and very convenient
2024년 5월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2024년 5월 18일
Thank you for taking your time and leaving us a review of your recent stay at Campanile Northampton. We are thrilled to hear that you have enjoyed your stay with us and we have exceeded your expectations. We hope to welcome you again soon!

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good overnight stop
2024년 3월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2024년 3월 27일
We are very pleased that You enjoyed Your stay with us! We hope to accommodate You again soon!

6/10 - 괜찮아요

Peter 님, BOLTON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and tidy but had the cleaners knocking and coming into my room for cleaning
2024년 3월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2024년 3월 12일
Thank you for leaving us a review and feedback of your stay at Campanile Northampton. We are very pleased to hear that you had a pleasant stay with us and we apologise for any inconveniences caused by our housekeeping team. We hope to welcome you again soon!

10/10 - 훌륭해요

Robert

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 3월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2024년 3월 9일
Thank you for leaving us a review of your recent stay with us at Campanile Northampton. We hope to welcome you again soon!

8/10 - 좋아요

Rex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good.
2024년 2월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2024년 3월 6일
Thank you for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear you have had a wonderful stay with us. We hope to welcome you again soon!

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel was perfect for my needs. Floor in shower was very cracked and aerial for bbc was not good but everything else was fine. Used the restaurant and the starter that i had was excellent.
2024년 2월에 3박 숙박함
답변 제공: Relations Team Manager 님, 2024년 2월 18일
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear you enjoyed your stay and our restaurant food. We hope to accommodate you again. Kind Regards

8/10 - 좋아요

Jayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2024년 2월 17일
Thank you for leaving a review of your most recent stay with us at Campanile Northampton!

10/10 - 훌륭해요

Jean

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was good, the weekend receptionists were excellent
2024년 2월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2024년 2월 17일
Thank you for leaving a review of your most recent stay with us at Campanile Northampton. We are thrilled to hear that we have met your expectations. We would love to welcome you again soon!

8/10 - 좋아요

Obinna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff and smooth check-in
2024년 1월에 2박 숙박함
답변 제공: Relations Team Manager 님, 2024년 2월 17일
Thank you for leaving a review of your most recent stay with us at Campanile Northampton. We are thrilled to hear that we have met your expectations. We would love to welcome you again soon!

10/10 - 훌륭해요

Steven

2024년 2월에 2박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2024년 3월 24일
Thank you for leaving us a review of your recent stay with us at Campanile Northampton. We hope to welcome you again soon!

4/10 - 별로예요

Paul

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not Great.
Paper thin walls in rooms. Loads of noise most of the night (till 2am at least) in corridors and adjacent rooms. Basically felt like student halls of residence. Room not tidied properly on arrival (empty water bottle left on shelf) and generally a classic case of “you get what you pay for”, I suppose.
2024년 2월에 2박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2024년 2월 5일
Dear Guest,Thank you for taking time to leave us a review and feedback. I am regretful to hear that the room was not up to standards- please note, there is always a team member at the desk and are more than happy to change guests rooms to be more suitable. We apologies if the room was not cleaned properly however, should you have told reception, the team would have moved you to another room for your 2 night stay.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very polite and helpful staff
2024년 1월에 3박 숙박함
답변 제공: Natalie W- Duty Manager 님, 2024년 2월 5일
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear you enjoyed your stay and we hope to accommodate you again. Kind Regards,

10/10 - 훌륭해요

Kamran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy guest
Great experience overall. Nice and comfy bed, clean and cozy room.
2024년 1월에 14박 숙박함
답변 제공: Relations Team Manager 님, 2024년 1월 29일
Thankyou for leaving a review of your most recent stay with us at Campanile Northampton. We are thrilled to hear that we have met your expectations. We would love to welcome you again soon!

2/10 - 너무 별로예요

Lutendo

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2024년 1월 29일
Thank you for leaving a review of your recent stay with us at Campanile Northampton. We are very disheartened to hear that you have not had an enjoyable stay with us. We would like to welcome you again soon to prove that an unenjoyable stay is not the Hotel standards that we have set.

8/10 - 좋아요

Kieran

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
It was what you needed for a cheap one night stay. Had all of the facilities required
2024년 1월에 1박 숙박함
답변 제공: Relations Manager 님, 2024년 1월 14일
Good evening Thank you for your review, we hope to welcoming you again.

10/10 - 훌륭해요

Benjamin

Bajja
답변 제공: Relations Team Manager 님, 2024년 1월 22일
Thank you for leaving us a review of your recent stay with us! We are very pleased to hear that we have met your expectations on this occasion. We hope to welcome you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2024년 1월 12일
Thankyou for leaving a review of your most recent stay with us at Campanile Northampton. We are thrilled to hear that we have met your expectations. We would love to welcome you again soon!

8/10 - 좋아요

Valerie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Warm & comfy. Had to ask for extra towels which staff provided quickly.
2024년 1월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2024년 1월 12일
Thank you for leaving a review and leaving feedback for your most recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay. We would love to welcome you again soon!

10/10 - 훌륭해요

Owen

2023년 12월에 2박 숙박함
답변 제공: Relations Team Manager 님, 2024년 1월 4일
Thank you for leaving us a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay with us. We hope to welcome you again soon!

10/10 - 훌륭해요

Owen

2023년 12월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 28일
Thankyou for leaving us a review of your recent stay with us! We are very pleased to hear that you have had an enjoyable stay. We hope to welcome you in the future!

8/10 - 좋아요

Jane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 27일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 - 훌륭해요

Annie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AnnVee stay
Loved my stay, clean nice hotel
2023년 12월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 27일
Thankyou for leaving us a review of your recent stay with us! We are very pleased to hear you have enjoyed your stay with us. We hope to welcome you again soon!

10/10 - 훌륭해요

Kirstie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
This hotel was booked to break up a long drive. It was good value for money, very clean with professional and welcoming staff. We arrived late and left early and there were staff available and nothing was too much trouble. My only criticism (and I'm clutching at straws here!) was that the floorboards are creaky so I was worried about waking people on the floor below us as we were up early to leave. The room had everything we needed for an overnight stay. For the price it was excellent value for money and I would confidently book this again. Travelling on my own with my son I felt safe here and it was really convenient for the motorway without being noisy. Great hotel.
2023년 12월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 27일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton! We are very pleased to hear that you have enjoyed your stay. We would love to welcome you again soon!

10/10 - 훌륭해요

Luke

The room smelt of sewage as if the drains had backed up, the aircon in the room couldn’t be altered so had to have the window open as the room got Hot. The staff were friendly and polite once they turned up on the desk.
2023년 12월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 27일
Thankyou for leaving us a review of your recent stay with us at Campanile Northampton. We are very sorry to hear that you were faced with some issues during your stay. Thankyou for bringing this to our attention and we can promise you will not experience the same in the future!

8/10 - 좋아요

kuldip

2023년 12월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 27일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 27일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 - 훌륭해요

Nicholas

2023년 12월에 4박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 27일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 27일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 - 훌륭해요

Andy

2023년 11월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 27일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 - 훌륭해요

Oghenetega

2023년 11월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 27일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed on business good time everything was fine
2023년 11월에 3박 숙박함
답변 제공: Relations Team Manager. 님, 2023년 11월 16일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear you have enjoyed your stay. We hope to welcome you again soon!

8/10 - 좋아요

Sophie

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
okay stay
hotel was lovely clean freindly and hepful staff room looked moderen only downfal bed were extremely uncomfortable
2023년 11월에 1박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2023년 11월 13일
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear you you had a good stay. We are sorry if the bed caused any inconvenience to your stay.

10/10 - 훌륭해요

Rozana

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for money Clean. Staff excellent Parking at the premises and included in the price. Overall pretty good
2023년 11월에 1박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2023년 11월 13일
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear you had a lovely stay and we hope to see you again.

8/10 - 좋아요

Carla

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Fine for a quick overnight stay.
The staff were really friendly, helpful and welcoming. The hotel room needed a repaint and was quite tired in places (the loo seat had seen better days!) but it was clean and comfortable. There was no hair dryer or iron in the room and they only provide one towel per person (though there were two bath towels in the twin room I stayed in). I would at least expect a hand towel per person, and I’ve never been to a hotel where this isn’t provided before. From checking other reviews after my stay this is a standard procedure but one that needs to be changed in my opinion.
2023년 11월에 1박 숙박함
답변 제공: Relations Team Manager. 님, 2023년 11월 9일
Thankyou for leaving us a review and providing us with your feedback. This is important as it allows us to make amendments to our procedures based on the guests perspective. We are pleased to hear on the most part you have enjoyed your stay with us at Campanile Northampton. This criticism will be discussed with the team. We hope to welcome you again in soon!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really good and clean, staff were super.
2023년 11월에 1박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2023년 11월 5일
Dear Guest, Thank you for your review and feedback, we are pleased to hear you enjoyed your stay with us and we hope to see you again!

8/10 - 좋아요

Grant

2023년 11월에 1박 숙박함
답변 제공: Relations Team Manager 님, 2023년 12월 27일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

8/10 - 좋아요

Lynette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay with exception of old and tired mattress
The stay was pleasant, the site clean and staff were friendly. The only let down was an uncomfortable night sleep on which was clearly a well used old mattress which was bumpy with hard uneven springs pushing through.
2023년 10월에 1박 숙박함
답변 제공: Relations Team Manager. 님, 2023년 10월 29일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. I am pleased to hear you had an overall pleasant stay with us. I will pass along your feedback to the relavent teams.

8/10 - 좋아요

Alex

2023년 10월에 2박 숙박함
답변 제공: Relations Team Manager. 님, 2023년 10월 29일
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are pleased to hear you have enjoyed your stay with us. We hope to welcome you again soon.

10/10 - 훌륭해요

Mary

2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 25일
Good afternoon We are glad that you enjoyed your stay. We hope to welcome you again Kind regardsRelations Manager

4/10 - 별로예요

Naomi

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lights broken. No where to put anything in bathroom.
2023년 10월에 1박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2023년 10월 11일
Dear Guest,Thank you for taking time to leave us a review and feedback, we are sorry to hear about the issues you had with your room. Our reception is open 24/7 and our team are more than happy to help with any guests issues and move guests to a more accommodating room to ensure our guests have the best stay possible. We hope to accommodate you again.

8/10 - 좋아요

Norman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel. Friendly staff at reception. Room clean. Shower good. It had a restaurant and it serves food in the evening. Choices are limited. However across the road is a Harvester.
2023년 10월에 1박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2023년 10월 11일
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear the positives from your stay and we will pass all information to the relevant teams. We hope to accommodate you again.

8/10 - 좋아요

Jamie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generally good for a short stay. Room clean and decent size. Hotel staff were lovely and happy to help. Negatives are the breakfast (very dry and luke warm) and the shower curtain which almost wraps around you as you have a shower. Otherwise fine and very convenient for Silverstone.
2023년 9월에 1박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2023년 10월 11일
Dear Guest,Thank you for your review and feedback, we are pleased to here about the positives of your stay. We are sorry to hear certain areas of your stay had a negative impact. I will pass the relevant information to the relevant teams. We hope to accommodate you again.

6/10 - 괜찮아요

Financier

가족 여행
좋아요: 직원 및 서비스
The booking process was seamless, staff are friendly. My room was clean & comfortable. What I did not like is the hotel introduced a new £50 deposit on check in , they do not disclose that your deposit will be refunded after 14 days. The hotel should be very clear on this.
2023년 9월에 2박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2023년 9월 24일
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear the positives about your stay. Our new policy for the 50 pre authorisation has now been in place for 2 months, we release the funds on the day at 14:00hrs. Once we have released the funds, it will take up to 7 working days to reach your bank back in your available balance but will not show as a refund. We are sorry for any inconvenience this caused. Kind Regards

10/10 - 훌륭해요

Luke

2023년 9월에 1박 숙박함
답변 제공: Relations Team Manager. 님, 2023년 9월 18일
Thankyou for leaving us a review of your recent stay! We are very pleased to hear that we have met your expectations on this occasion. We hope to welcome you again soon!

10/10 - 훌륭해요

Shaun

2023년 9월에 1박 숙박함
답변 제공: Esme - Duty manager 님, 2023년 9월 16일
Good Evening Thank you for your positive feedback. We hope to accommodate your again.

2/10 - 너무 별로예요

Rowell

2023년 9월에 1박 숙박함
답변 제공: Relations Team Manager. 님, 2023년 9월 15일
Thankyou for writing a review of your stay with us at Campanile Northampton. We are regretful to hear you did not have a pleasant stay. We hope to welcome you again soon to ensure the negative stay was the exception.

10/10 - 훌륭해요

LEIGH

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
welcoming staff comfortable room enjoyable stay
2023년 8월에 2박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2023년 8월 29일
Dear Guest,Thank you for your review. We hope to accommodate you again.

8/10 - 좋아요

Martin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2023년 8월 29일
Dear Guest,Thank you for your score. We hope to accommodate you again.

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place, pet friendly and free parking. Vera was lovely and very helpful. Breakfast and dinner were fine. Only negative was that I had booked for 2 nights, my plans changed and I could get a refund for the second night despite trying weeks in advance. Therefore I won't stay there again.
2023년 8월에 2박 숙박함
답변 제공: Natalie W - Duty Manager 님, 2023년 8월 21일
Dear Guest, Thank you for taking your time to leave us a review and feedback. We are pleased to hear all the positives from your stay. Regarding the refund, the booking was non cancellable, non amendable and non refundable. We hope this has not put you off and you choose to stay here again.