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"Bed was comfy. Room & property was not the best "

"I arrived at the location 1035 Martin Luther King Junior Drive @ ( Motel 6 ) in Monroe, Louisiana 71203 and was shocked of dissatisfaction. The outside of the motel was not accurate to the online listing. The front motel clerk didn’t show exceptional customer service but she did her job. I received my room key and was giving directions. I proceeded to find my room that was by the pool after driving around the whole building. I then parked by the pool and had to get out to look for my room. There wasn’t any elevators, so I proceeded up the stairs. My room was 255 I walked by it multiple times because it was not on a door placard, it was written with a sharpie marker, that was faded. I open the door to look at the room. The room was like something horrible I proceeded to the bathroom it was plain (without towels only 1 bar of motel 6 soap) and the tub was as well. I then walked to the closet and had a difficult time opening it. There was a microwave and mini fridge in the room and both seemed to be working fine. I looked behind to toilet and saw something that resembles grass, mold or algae like substance. I then realized that I was not going to stay here. I went back to the front desk and informed the clerk I wanted a refund. She was understanding and informed me that, the refund would be back on my card in 5-10 business days. I HIGHLY recommend that NO stay here if the VALUE their safety, and safety of vehicles. "

"Clean, quick checking and the restaurant was good."

"My bathroom floor was filthy with the most disgusting hairs I’ve ever seen. It looked like it hadn’t been cleaned in months "

"I enjoyed the spacious room and love they have Ceasar Eats available for delivery. "

"I stopped for one night on a Tuesday. Only the little snack area was open for food. None of the bars are restaurant were open. And unless you went to the lobby, there was no working Wi-Fi. I would not revisit this property again."

"I love staying here while in Ruston. The A/C is phenomenal and the breakfasts are delicious! "

"Better when it was Best Western. I don’t think they properly clean the rooms . I also was made aware of security deposit at check in and never received it back. When you try to call the line just rings. Phone is located at check in desk. Just stay somewhere else"

"This location was a miss for us. Location was poor, unfortunately the area is a little rundown. We were greeted by the unhoused in the area while circling to get to the hotel. The Boardwalk is pretty non existent, as everything is mostly closed down. Downtown area is also pretty closed and rundown. The hotel was unfortunately scarcely staffed. The works appeared "unhappy". I was unhappy with our room location as mentioned it upon checkout but no amendments were made, she acted as if I never said anything. I mentioned it again and again, no response. She just sat the card on the counter and said use it at the elevator. No directions to elevator, no mention of amenities, no checkout time. Room cleaning was pretty good, no major complaints, except the fridge still had food from last occupants. Only 1 set of towels. Called to ask for more but kept getting put "on hold" eventually went down stairs to request. Our "neighbors" were extremely LOUD you could hear them several doors down and they were across from us. 5pm, 8pm, 10pm, 2am...still loud...it was someone's birthday and this was once the "party room". Called but again...put on hold. Went down stairs to have it addressed and the response was one word..."ok". No microwave in the room and no supposedly none on site..which I highly doubt, the staff has to have a break room ..so a "not for public use" would be better. Casino poorly ran as well, dirty, out of cups for drinks, no waiters, machines don't accept $1. Not recommended"