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베스트 웨스턴 덜레스 에어포트 인 여행 후기

2.5 out of 5
베스트 웨스턴 덜레스 에어포트 인
45440 Holiday Drive, Sterling, VA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1009개 이용 후기 중 499개" "
평점 8 - 좋아요. 1009개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 100개" "
평점 4 - 별로예요. 1009개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 62개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

RAKHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 9월에 3박 숙박함
답변 제공: GSSM 님, 2023년 9월 11일
Dear Rakhyun,Thank you for the review of your stay. We are happy that you enjoyed your stay. Thank you for providing great feedback and perfect ratings. We hope to welcome you again next time. Thank you for staying at Best Western Dulles.

10/10 - 훌륭해요

HYUNGRAE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: GSSM 님, 2023년 9월 6일
Thank you for the ratings.

10/10 - 훌륭해요

JONG YUN

2023년 8월에 1박 숙박함
답변 제공: GSSM 님, 2023년 8월 31일
Dear Jong Yun,Thank you for the perfect ratings. We hope to see you again next time. Thank you for staying.

8/10 - 좋아요

TAE GYUN

2022년 10월에 1박 숙박함
답변 제공: GSSM 님, 2022년 10월 10일
Thank you for the ratings. We hope to see you again next time

8/10 - 좋아요

Mija

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함
답변 제공: GSSS 님, 2022년 1월 25일
Thank you for the ratings. We hope to see you next time. Thank you for staying at the Best Western Dulles Airport Inn.

2/10 - 너무 별로예요

aarti

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was Landing at 5 am and got the hotel for the sole purpose of getting some sleep and taking important work calls before joining my family at their Airbnb which would be available after 3pm. I had asked for a late check out as I had work calls and that was the entire purpose of getting the hotel room. I had agreed on an extra charge on email before hand. At check in, the hotel staff tried to make me pay for the entire extra day ( thank fully I had it in writing). I got disturbed 3 different times between noon and 3 pm by cleaning staff asking me when I will leave. One time the cleaning staff tried to forcobily enter in the room in the middle of a call 😑 Pretty bad experience overall.
2024년 5월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 10일
Thank you for staying with us. We appreciate your valued feedback. Please accept my sincere apology for falling short of your expectations. We will use the feedback you provided to better our staff to help us improve for all our future guests. We wish you safe travels and hope that you will give us another chance to provide you with an exceptional experience when your travels bring you back to Dulles.

10/10 - 훌륭해요

Kolawole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Free shuttle and Complimentary break fast.
2024년 5월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 10일
Thank you for staying with us. We appreciate the perfect rating! We are glad that you enjoyed your stay during your recent trip and took advantage of our complimentary shuttle service to the airport and breakfast. We wish you safe travels and see you again soon!

10/10 - 훌륭해요

Ione

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
2024년 5월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 10일
Thank you for staying with us. We appreciate the perfect rating!

10/10 - 훌륭해요

Jay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kind of old
2024년 5월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 9일
Thank you for staying with us. We appreciate the perfect rating. Yes, our property is kind of old but we do offer clean accommodations and exceptional guest experience. We hope to see you again soon.

10/10 - 훌륭해요

Geoffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ataff was very friendly and helpful
2024년 5월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 8일
Thank you for staying with us. We appreciate your valued feedback. We are glad that you find our staff friendly. We do take pride in demonstrating aggressive friendliness to all our guests and delivering exceptional guest experience.We wish you safe travels and hope to see again soon!

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Our room was too far from the lobby.
2024년 5월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 7일
Thank you for staying with us. We appreciate your valued feedback. Please accept our sincere apology for not exceeding your expectations. Your satisfaction is important to us. We hope that you will give us another chance to provide you with an exceptional experience when your travels bring you back to Dulles. Please let us know so we can assign a room for you close to the lobby. Thank you and have a safe trip!

6/10 - 괜찮아요

Satya 님, Plymouth

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is ok.
2024년 5월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 7일
Thank you for staying with us. We appreciate your valued feedback. Is there anything particular you would like to share with us to help us improve for all our future guests will be greatly appreciated. We hope that you will give us another chance to provide you with an exceptional guest experience.

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unbeknownst to me, my husband reserved the 5am airport shuttle (I thought we were taking the 5:30). At 4:58am, the kind front desk agent phoned our room to check on us and see if we were going to take the 5am shuttle. It was so nice of her to take the time to call. We hopped on the 5:30am shuttle and made it to Dulles Airport in great time.
2024년 5월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 6일
Thank you for staying with us. We appreciate your valued feedback. Delivering exceptional guest experience is our number one priority. We are delighted to know that we exceeded your expectations during your recent trip. We wish you safe travels and see you again soon!

10/10 - 훌륭해요

Gloria Guadalupe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo excelente. Definitivamente volveria a este hotel.
2024년 5월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 6일
Thank you for staying with us. We appreciate the perfect rating. See you again soon!

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 2일
Thank you for staying with us. We appreciate the rating. See you again soon!

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a 12 hr hang over and i found your hotel to be very comfortable, clean and provided free transportation to and from the airport.
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 2일
Dear Albert,Thank you for staying with us. We appreciate your valued feedback. Delivering exceptional guest experience is our number one priority. We are delighted to know that your recent visit exceeded your expectations. We wish you safe travels and see you again soon.

10/10 - 훌륭해요

June

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dulles shuttle very convenient.
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 30일
Thank you for staying with us. We appreciate the perfect rating. See you again soon!

8/10 - 좋아요

Zaibun

좋아요: 편의 시설/서비스
Three day stay. Near the airport and shuttle service was helpful. Quiet, clean and overall enjoyed the stay.
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 29일
Thank you for staying with us. We appreciate your valued feedback. We are glad that you enjoyed your stay during your recent trip. We take pride in delivering exceptional guest experience and we are glad that we exceeded your expectations. We wish you safe travels and hope to see yu again soon!

10/10 - 훌륭해요

Elias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cool
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 30일
Thank you for staying with us. We appreciate the perfect rating. See you again soon!

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decor was a little dated but very clean. Breakfast was well cooked. Staff could not be more helpful.
2024년 4월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 29일
Thank you for staying with us. We appreciate your valued feedback. Providing exceptional service is our top priority. We are glad that we exceeded your expectations during your recent trip. We wish you safe travels and see you again soon!

8/10 - 좋아요

Jane

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Older place but clean, shuttle service very god
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 25일
Thank you Jane for staying with us. We are glad that you took advantage of our courtesy shuttle find our accommodation clean although it is an old building. We wish you safe travels and we hope to see you again soon.

6/10 - 괜찮아요

June

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 25일
Thank you for staying with us. We appreciate the rating. Is there anything particular you want to share with us to help us improve will be greatly appreciated.

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exactly what you’d expect from an airport hotel.
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 24일
Thank you for staying with us and for the perfect rating. We hope to see you again soon!

10/10 - 훌륭해요

Albert Romain

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay.
2024년 2월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 23일
Thank you for staying with us and for the perfect rating. We hope to see you again soon!

8/10 - 좋아요

franklin

Great experience
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 22일
Thank you for staying with us and taking the time to complete the survey. We are delighted to know that you enjoyed your stay and had a great experience. We hope to see you again soon.

4/10 - 별로예요

Julie 님, milwaukee

별로예요: 청결 상태, 직원 및 서비스
On time check in
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 22일
Dear Julie Torres,Thank you for staying with us. We appreciate your feedback. Can you please elaborate on what you mean by "on time check in?" because when I look at your reservation, you were just on time to check in. You check in at 3:08pm on April 18, 2024. Is there anything that you want to share?

8/10 - 좋아요

Elaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The tv had very limited channels. Many were scrammbled. Also the pillows were not very comfortable. I did find the staff very friendly and helpful.
2024년 4월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 22일
Thank you for staying with us. We appreciate your valued feedback. Please accept my sincere apology for not exceeding your expectations. Your satisfaction is important to us and we will use your feedback to make changes to help us improve for you and our future guests. We hope that you will give us another chance to provide you with superior customer experience in the future.

10/10 - 훌륭해요

Danielle

가족 여행
Great service clean and friendly staff
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 22일
Thank you for staying with us. We appreciate your valued feedback. Thank you for the perfect rating! We pride ourselves in delivering exceptional customer service and we are glad that we exceeded your expectations. We wish you safe travels and see you again soon!

10/10 - 훌륭해요

Maribel 님, Dover

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place, very convenient for traveling
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 22일
Thank you for staying with us. We appreciate your valued feedback. Thank you for the perfect rating. We are glad that you find our hotel great and convenient for your travel needs. We wish you safe travels and hope to see you again soon.

10/10 - 훌륭해요

Aditya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 22일
Thank you for staying with us and the perfect rating! We hope to see you again soon.

10/10 - 훌륭해요

ROBERT

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great except the shower needs to be repaired so it doesn't run on the bathroom floor in the handicap room.
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 22일
Thank you for staying with us. We appreciate your valued feedback. Please accept my sincere apology regarding the bathroom. Rest assured that your concern is being addressed by the appropriate team. We are delighted to know that aside from that everything was great. We hope that you will give us another chance to provide you with exceptional guest experience when your travels bring you back to Dulles.

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean property and quiet...just wish there were more eating places near hotel when walking..or more sidewalks to get to near by eating establishments and not have to walk highway
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 22일
Thank you for staying with us. We appreciate your valued feedback. There is a restaurant right next door inside the Holiday Inn for dinner service but unfortunately, that is the only one within walking distance. Most of the restaurants in the area do deliver though through Uber Eats or Grub Hub. We wish you safe travels ahead.

8/10 - 좋아요

shasank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good location but old building and needs renovation.
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 19일
Thank you for staying with us. We appreciate your feedback. We wanted to let you know that a few renovations are coming soon. We hope that you will come again and visit us after that.

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to the airport. Free shuttle service!
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 19일
Thank you for staying with us. We appreciate your valued feedback. We are glad that we exceeded your expectations during your recent visit. Our free shuttle and location are some of our top sellers. We are glad that you took advantage of them. We wish you safe travels and hope to see you again soon.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스
Good management
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 17일
Thank you for the perfect rating. We hope to see you again soon!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The layout.
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 17일
Thank you for staying with us. We appreciate the valued feedback. By telling us what you like and what you don't like, you are helping us improve for you and all guests in the future. We wish you safe travels and hope to see you again soon!

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value One restaurant nearby McMalleys Perfectly fine burger - good wine Easy stay with 10 min free shuttle back and forth to airport Recommended budget option . No elevators to rooms tho.
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 16일
Thank you for staying with us. We appreciate your valued feedback. We are glad that you took advantage of our complimentary shuttle service to the airport and enjoyed the food and wine at the nearby restaurant. We wish you safe travels and hope to see you again soon.

10/10 - 훌륭해요

Miranda 님, Sand Springs

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Second time to book this property for a layover at Dulles airport… Shuttle runs every 30 minutes which is convenient and the staff is nice as well! No issues with check in or check out.. breakfast was good, will stay here again if needed
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 16일
Dear Miranda,Thank you for staying with us. We appreciate your valued feedback. We pride ourselves in delivering exceptional customer service and we are glad to know that we exceeded your expectations having stayed with us twice already. We want to be your home away from home when you are in Dulles. We wish you safe travels and see you again soon!

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly front desk workers.
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 16일
Thank you for staying with us. We appreciate your valued feedback. We are glad that our staff showed what we strive, aggressive friendliness to all. We wish you safe travels and hope to see you again soon.

8/10 - 좋아요

Martha

2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 6일
Thank you for staying with us. We appreciate the rating. is there anything that you wish to share with us to help us improve will be greatly appreciated. Thank you and we hope to see you again soon!

8/10 - 좋아요

Ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cumple las expectativas para una o dos noches, recibes lo que pagas.. habitaciones algo antiguas y pequeñas, pero por menos De 100$ la noche está bien
2024년 4월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 15일
Thank you for staying with us. We hope to see you again soon!

10/10 - 훌륭해요

Patricia

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff is great. The rooms are really nice and the beds are comfy
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 15일
Dear Patricia,Thank you for staying with us. We appreciate your valued feedback. We pride ourselves in delivering exceptional customer service and we are glad that we exceeded your expectations during your visit. We wish you safe travels and hope to see you again soon.

10/10 - 훌륭해요

Hannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 12일
Thank you for staying with us. We appreciate the perfect rating. We hope to see you again soon!

10/10 - 훌륭해요

Wesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 10일
Thank you for staying with us. We appreciate the perfect rating. We wish you safe travels and hope to see you again soon!

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 3월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 9일
Thank you for staying with us. We appreciate the perfect rating. See you again soon!

10/10 - 훌륭해요

Christian

Todo bien
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 8일
Thank you for the perfect rating. See you again soon!

10/10 - 훌륭해요

HIMANSHU

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was nice and clean. Breakfast options were good
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 8일
Thank you for staying with us. We appreciate your valued feedback. We are delighted to know that we deliver what you expected for your room and breakfast. We strive to provide our guests with exceptional service. We wish you safe travels and hope to see you again soon!

10/10 - 훌륭해요

Yuxian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 8일
Thank you for the perfect rating. See you again soon!

2/10 - 너무 별로예요

Annisha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Guest accused of smoking in the room and was not true. Banned from hotel even after proof of guest not smoking in the room.
2024년 3월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 5일
Thank you for staying with us and providing your valuable feedback. We will pass your concerns to the appropriate team to investigate. We wish you safe travels.

10/10 - 훌륭해요

Leonel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was clean when I arrived and I was assisted very fast once I arrived to the spot.
2024년 4월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 5일
Thank you for staying with us. We appreciate your valued feedback. We are glad that we exceeded your expectations during your recent stay. We hope to see you again soon!