리셉션

베스트 웨스턴 플러스 마운트 버논/포트 벨보어 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 마운트 버논/포트 벨보어
8751 Richmond Hwy, Mount Vernon, Alexandria, VA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 521개" "
평점 8 - 좋아요. 1003개 이용 후기 중 344개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 82개" "
평점 4 - 별로예요. 1003개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 30개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함
답변 제공: GM 님, 2022년 8월 18일
Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 2박 숙박함

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Cemal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and employees are very similing
2024년 4월에 2박 숙박함

4/10 - 별로예요

Derrick 님, Columbia

2024년 4월에 2박 숙박함

8/10 - 좋아요

Vivian 님, Coconut Creek

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태
Needs a little updating.
2024년 4월에 1박 숙박함

4/10 - 별로예요

STEVEN

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
We spilled a small amount of coffee and were charged for it. Very expensive room in comparison to other properties. Avoid this hotel at all costs.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Gary

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Coffee maker in room was broken, there was 1 regular coffee pod, smoke alarm was covered with a bag, closet door was broken. We were 1st given a room that was occupied aleady, water in the vending machine was empty but sitting in the closet. Maintenance seemed poor.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 3일
Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. How many Coffee pods in the rooms are we keeping is by the best western standards. Regarding the smoke alarm covered with bag, you should have call the front desk to change yoyur room. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Andre

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All night no sleep cause the birds in the AC unit
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 3일
Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. When you came to front desk at checkout you mentioned that you could not sleep whole night, due to the bird on the a/c outside. We mentioned that why you didn't call last night to let us know, you said we were too drunk last night to call the front desk. You have check out an hour late too.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Bob

Need better coffee. Very nice stay very nice place
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 3일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 3일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property itself looked kind of rundown from the outside. In the lobby had a weird smell. But much to our surprise everything was great. The room was extremely clean. The elevator was very clean and worked well. The customer service was excellent. bigger bottles of shampoo and soap and conditioner would be great.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 3일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay over for the price this is one of the best in this area.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 3일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

8/10 - 좋아요

Destiny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 29일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

8/10 - 좋아요

Judy

좋아요: 청결 상태, 직원 및 서비스
It was next to some kind of recycling facility and their equipment was noisy and not enjoyable to look out at. It was extremely difficult to access the parking lot from the highway. The shower was beautiful, but slippery and dangerous. The staff was extremely nice and helpful. Overall it was clean, but decor was tacky.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 29일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

lashawne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly and professional. Very clean and close to everything.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great hotel, ridiculous early check-in policy.
I’ve stayed in this hotel several times over the last few years. On one or two occasions, I asked to be allowed to arrive early (a couple of hours) and had no problem. Yesterday I asked the same thing, 50 minutes in advance, and to chrck-in 50 minutes early, had to pay 25 additional dollars.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Thank you for your recent stay at our property. On behalf of our entire team,Sir if i am not mistaken i spoke with you day of arrival in the morning that you want to check in early at 2pm and you were informed we do charge for early check in fee of 25. Upon check in also we informed you first you said i will wait and 30 second later you agreed to pay for early check-in. I am very disappointed that you gave us negative review on our policy of early check-in.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Tricia

가족 여행
We had an issue with the remote and that was resolved. However the shower was an issue. First day we had to wait for 15 minutes to get hot water. The next day we had no hot water at all. That situation needs to be addressed.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Thank you for your recent stay at our property. On behalf of our entire team, Upon requesting to front desk about the remote ,we have given you the new remote. About the hot water we had no issue and never reported to front desk. It is very disappointing that if you have acknowledge your issues with us we could have address your concerns, rather than writing these reviews online. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love this place and my girlfriend do too. Every time we will be in the area this will be our go to hotel
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 16일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Fernando

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Not clean
Bathroom panel coming off and floor in the bath room sticky
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. You have stayed with us for couple of nights and didn't mention anything to front desk.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a very good experience. King size bed, large clean room will recommend this Best Western.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

8/10 - 좋아요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 1일
Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 1일
Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Keith

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was good. However, the room had a strong smell of air freshener which my wife had some reaction to. Some folks are allergic to things like that. Might want to keep that in mind.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 1일
Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Carlisle

좋아요: 숙박 시설 상태 및 시설
Clean, bed was comfortable. Enjoyed my stay.
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

8/10 - 좋아요

Juan

2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 1일
Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Ileana Rivera

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need more parking
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Karin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Marlon

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

marguerite 님, N. Ft. Myers

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable bed, nice large shower but without handles inside, very good and a plentiful breakfast, . Very accommodating to our Special needs. Would definitely use again.
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

8/10 - 좋아요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Brigette M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Customer service was excellent.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

4/10 - 별로예요

Seth

별로예요: 청결 상태
The sink pipe was leaking from underneath the sink, woke up to roaches, and the shower handle panel was broken off. The receptionist was super nice tho.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Katherine 님, INDEPENDENCE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First I was really disappointed that because I booked through Expedia, I couldn’t get my Best Western points!! I never knew that before and will check other hotel chains in the future. The breakfast and area were great!! We had a big crack in our wall that should have been repaired. Our microwave and coffee maker had to be moved to the main desk in order to reach an electric plug.
2023년 10월에 4박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Kevin

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

8/10 - 좋아요

Freda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I was glad that there was someone at the front desk at all times. I do think that the property needs to be update. The carpets could be changed as they look quite worn out.
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Analiz 님, Bloomfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people at the hotel were very kind, there were a lot of options for the free breakfast, and the room was clean, I would stay here again.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

8/10 - 좋아요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Damon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

4/10 - 별로예요

RANDALL

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Room smelled horrible, was glad to leave.
2023년 10월에 4박 숙박함
답변 제공: GM 님, 2023년 10월 12일
Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. If the room smell horrible. why it was never inform front desk to change your room. You have booked for 4 nights and stayed for 4 nights. If there was a problem with your stay you should have inform front desk to move you to a different room, rather than leaving negative comments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Frederick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 12일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Samiuallah

2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, breakfast could have had a better selection of fruit for breakfast.
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 12일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Miranda

2023년 9월에 4박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful stay at Best Western Plus Ft. Belvoir Mount Vernon. We look forward to welcoming you back soon!