책상, 암막 커튼, 다리미/다리미판, 무료 WiFi

컨트리 인 & 스위트 바이 래디슨, 메릴빌, 인디애나 여행 후기

3 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 351개" "
평점 8 - 좋아요. 1001개 이용 후기 중 244개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 156개" "
평점 4 - 별로예요. 1001개 이용 후기 중 130개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 120개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Devin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just very nice hotel
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Devin,We are delighted to hear that you found our hotel to be very nice. We strive to provide a pleasant experience for all our guests and hope to welcome you back in the future for another enjoyable stay.

6/10 - 괜찮아요

Eric

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Nice hotel but need maintenence, the room was ok but there were black hairs in the bet and in the shower. I think just by improving a few details the experience would be much better, like replacing the broken a/c vent or removing the gun on the night light
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Eric,Thank you for your feedback. We appreciate your comments and will share them with our team for review and improvement purposes. Our aim is to provide a comfortable stay for all our guests, and your input helps us enhance our services.

6/10 - 괜찮아요

Kais

가족 여행
별로예요: 편의 시설/서비스
None
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Kais,We appreciate your feedback and regret to learn of your experience. Feel free to reach out to our management team directly so they can address your concerns thoroughly. Your insights are valuable as we continue to enhance our guest experience.

8/10 - 좋아요

Jasmine

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The woman at the front desk made my experience so much better. Even though I checked in late at night she was polite, helpful, and funny. For the most part the room was clean. However the bathroom needed more attention. There were old towels from a previous guest pushed under the sink area. The area that holds the towels had spots and strings of hair and you could tell that it hadn’t been swept.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Jasmine,We appreciate your feedback about our front desk staff and will share your praise with them. We will also address your concerns with our housekeeping team to ensure better attention to detail in the future. Thank you for bringing this to our attention, and we hope to welcome you back for an improved stay.

10/10 - 훌륭해요

Karma-Capri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love staying here and love how they go above customer care
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 28일
Hello Karma-Capri,We are thrilled to hear that you enjoyed your stay with us and appreciated our commitment to exceptional customer service. Your feedback is truly valuable to us, and we hope to welcome you back again soon for another wonderful experience.

10/10 - 훌륭해요

MARC

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello MARC,We are glad to hear that you found our staff accommodating during your stay. Should you have any additional feedback or need further assistance, please don't hesitate to reach out to our management team directly.

6/10 - 괜찮아요

Angelica

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Angelica, We appreciate you choosing to stay at our hotel and hope you had a pleasant experience. If you have any feedback to share, please feel free to reach out to us so we can address any concerns. Your satisfaction is our top priority and we look forward to welcoming you back in the future.

8/10 - 좋아요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Louis, We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience!

4/10 - 별로예요

Terry

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Took a half an hour to check in because of computer issues. Room was not clean. Bed was old and saggy.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Terry, We regret to hear about the inconvenience during check-in and the cleanliness of the room. Your feedback helps us identify areas for improvement to enhance future stays. We appreciate you bringing these issues to our attention for further evaluation by our team.

6/10 - 괜찮아요

Mary

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is unkept…bed was clean and over all fine for the price but bathroom floor dirty, tub backed up, dirty walls, light switches, doorknobs
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Mary,We appreciate your feedback on your recent stay. We take all comments seriously to improve our services for future guests. We recommend guests alert the front desk staff to any cleanliness issues for immediate attention. Your insights allow us to enhance our guests' experiences and meet their expectations for a pleasant stay.

10/10 - 훌륭해요

BossLady

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel clean customer service was amazing
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello BossLady,We appreciate your positive feedback on our cleanliness and excellent customer service. Our team works hard to ensure all guests have a pleasant stay. Your kind words are truly appreciated.

10/10 - 훌륭해요

amy

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
it was a nice stay, a lot of things in our room were stained. the shelf was leaning off the wall, and there was brown sticky stuff underneath our bed around the whole bottom of the frame.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello amy, We appreciate your feedback and apologize for any inconvenience during your stay. Your comments will be shared with our housekeeping team for review and improvement. We hope you still found aspects of your stay enjoyable and we look forward to welcoming you back in the future.

6/10 - 괜찮아요

Rochelle

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I had two room. Both needed work but 301 was the worst! The cabinets didn’t lose all the way, the chair went down Everytime you sat in it, one of the lights as missing a cover, there were ants in the bathroom, a dead bug or something on a towel, the free breakfast was poor. You can hear everything that’s happening in the halls. I will never stay here again!
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Rochelle, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 - 별로예요

Theresa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property seems very dated and not very clean. There was a weird odor in the elevator.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Theresa, We value your feedback and apologize for any inconvenience you experienced. We appreciate you bringing this to our attention for further investigation and improvement. Thank you for sharing your thoughts with us.

8/10 - 좋아요

Nekenya

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello Nekenya,We're delighted to hear you had a pleasant stay with us! Should you have any further comments or suggestions, please don't hesitate to contact us directly. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Tina

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property was not to the standard I've seen with other Country Inn and Suites. The bed was great but pillows small especially for king bed. the condition of the room was in disrepair and needs work. cracks in drywall, stains in the tub, caulk needs replaced, tub drain slow and shower head poor stream, floors in hallway were not vacuumed. Staff was helpful and friendly
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Tina, We appreciate your detailed feedback regarding your recent stay. Rest assured, we will address your comments with our team to ensure a superior experience for all future guests. Your comments regarding the staff are appreciated and will be shared with them. We hope to welcome you back in the future for an improved experience.

4/10 - 별로예요

Jenna

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We had missing light fixtures, lamp shades, light bulbs, and curtains in the room. Other lightbulbs were unscrewed. There was a flood light that shone in the room all night due to the lack of curtains. Very disappointed.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Jenna, We appreciate your feedback regarding your recent stay. It's valuable for us to learn about areas that may need attention for further improvement. Your insights will be shared with the relevant teams for review. Thank you for bringing this to our attention, we invite you to reach out to our management for any further assistance.

10/10 - 훌륭해요

Mechelle

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Mechelle,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay.

2/10 - 너무 별로예요

Karena

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Karena, We're sorry to hear that your stay did not meet your expectations. Please don't hesitate to reach out to us directly to discuss any concerns you may have had during your time at our hotel. We value your feedback and would like the opportunity to address any issues you encountered.

6/10 - 괜찮아요

Melvin

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You get what you pay for! The rooms were half cleaned with wrinkled bedding, old out of shape pillows, and no blankets. We were provided only one set of towels. The front desk clerk was not at the desk. We waited 20 minutes to check-in. Breakfast was skimpy. By 8:30 am, you were only able to make a waffle and have stale coffee. We were told at check-in there would be no housekeeping. I guess the reason for half cleaned rooms and limited availability of linens. This property has gone down since my visit a few years back.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Melvin,Thank you for taking the time to share your feedback with us. We regret to hear about the issues you experienced during your stay and apologize for any inconvenience caused. Your concerns will be brought to the attention of the relevant teams for further review and improvement. We appreciate your valuable input as it helps us to enhance the guest experience.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Lisa,We appreciate your kind words about our staff and their service. It's wonderful to hear that you had a positive interaction with them during your stay. Our team takes pride in providing excellent customer service to all our guests. Thank you for acknowledging their efforts. If you have any further feedback or need assistance, please feel free to reach out to our management team.

10/10 - 훌륭해요

Curtis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shuttle service
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Curtis,We appreciate your feedback regarding the shuttle service, please know that we value your input for future improvements. Feel free to reach out to management with any further details to ensure a more enjoyable stay next time.

10/10 - 훌륭해요

Alison

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Alison,We are glad to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to get in touch with us. We hope to welcome you back soon!

8/10 - 좋아요

Jeffrey

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스
We stayed here in the past, but it felt like this time, it didnt feel right. Was not a good selection of breakfast. Felt the room was not the cleanest, bed looked like the sheets were not changed. Requested more towels, never got them, had to get them myself hours later. Why is it only 2 sets of towels in a double room? Front desk lady made me feel uncomfortable thinking i was not staying there with no apology. Probably wont pick this Country Inn and Suites again when I travel home.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Jeffrey,We appreciate your feedback. We're sorry to hear about your experience and will address your concerns internally for future improvements. Our team strives to provide exceptional service and we apologize for any shortfall. We hope you will consider giving us another chance to exceed your expectations during your future travels.

10/10 - 훌륭해요

Shante

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 3월 16일
Hello Shante,We are delighted to hear that you had an exceptional stay with us! We look forward to welcoming you back soon for another amazing experience at our hotel.

4/10 - 별로예요

Bruce

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hall smelled like weed in the afternoon and evening. Breakfast was not restocked from Saturday to Sunday. Sheets were stained
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Bruce, We appreciate your feedback and regret to hear about your experience. We take all guest concerns seriously and strive to maintain high cleanliness standards throughout our property. Your comments will be shared with the relevant teams for review and improvement. Thank you for bringing these matters to our attention.

2/10 - 너무 별로예요

Chad

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Chad,We're sorry to hear that your stay didn't meet your expectations. Please don't hesitate to reach out to us with any feedback you may have so we can address any concerns. Hope to welcome you back and provide a better experience in the future.

6/10 - 괜찮아요

Teemeka

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Well first off I stayed there in 2021 it was under another management then it was clean wall wasn’t looking dirty elevator wasn’t smelling grounds wasn’t smelling of urine walls peeling a had a dirty tampon sitting on a shelf in the room by the couch area by the door sitting chair it was red it was so filthy and the couch had crumps on the couch walls was dirty peeling it’s sad how things just be let go cause now it’s under another new manager and it’s not the same when I stayed in 2021 hallway was cold and it smelled
2024년 3월에 1박 숙박함
답변 제공: Lisa French (General Mgr) 님, 2024년 3월 5일
I truly apologize for the inconviences that you incurred during your stay. I am addressing these issues with upper management and my housekeeping staff as I was here in 2021. We appreciate your feedback to ensure that we are providing quality service and cleanliness to our guests.

6/10 - 괜찮아요

Paula

가족 여행
별로예요: 직원 및 서비스
When we got to our room at midnight the heat was not on and the temp in the room was 59 degrees. It did warm up but was very cold and unwelcoming when we got there. Also, the shower head was not great!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Paula,We apologize for any inconvenience faced during your stay. Your feedback is valued, and we will address the heating and shower head issue for future guest satisfaction. We appreciate you bringing this to our attention and will strive to improve our services.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was help full and the rooms were clean.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Robert,We appreciate your positive feedback on our helpful staff and clean rooms. Your satisfaction is our priority, and we hope to welcome you back in the future for another pleasant stay.

4/10 - 별로예요

Mitch

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
C
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Mitch, We appreciate your feedback and are sorry to hear about your experience. Please reach out to our management team directly to discuss your concerns further. Your input is valuable in helping us improve our services for all guests.

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스
Everything is good.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Erica,We're delighted to hear that you had an overall positive experience during your stay with us. If there's anything specific you'd like to highlight or share with us for future improvements, please feel free to reach out. Your feedback is highly valued.

6/10 - 괜찮아요

Destiny

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Wasn’t as clean as I thought it would be. Breakfast wasn’t great not a lot of choices small portions. Lots of doors being slammed all night.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Destiny, We appreciate your feedback and will share your comments with the relevant teams for their review. Thank you for taking the time to share your experience with us.

6/10 - 괜찮아요

LaTonya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Breakfast was not good, pool was not heated
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 19일
Hello LaTonya, We appreciate your feedback regarding our breakfast and pool facilities. We apologize for any inconvenience this may have caused and will take your comments into consideration for future improvements to enhance our guests' experiences. Kindly reach out to our management directly to address any further concerns or feedback you may have.

10/10 - 훌륭해요

Maniah

좋아요: 청결 상태, 편의 시설/서비스
C
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Maniah,Thank you for taking the time to share your feedback with us. We appreciate your comments and regret any inconvenience you may have experienced during your stay. We strive to provide excellent service to all our guests and take your concerns seriously. Please reach out to our management team directly so that they can address your specific issues and assist you further.

10/10 - 훌륭해요

Monique

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Monique,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you need any assistance in the future.

10/10 - 훌륭해요

jenna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was a much better experience than one of the other choice hotels near by. Immediately upon entering we were greeted and the hotel didn’t smell and was overall very clean. Husband said the continental breakfast was lacking a little, but we ended up just ordering Starbucks so it all worked out. Definitely a great place to stay for the price!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello jenna,Thank you for choosing to stay with us and for your positive feedback on our cleanliness and welcoming service. We appreciate your understanding regarding the continental breakfast and it's wonderful to know that ordering Starbucks worked out for you. We aim to provide a great experience at an affordable price and we're delighted that you found value in your stay with us.

8/10 - 좋아요

Barbara

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Barbara,Thank you for staying with us and for providing your rating. We appreciate your feedback and hope you had a wonderful experience at our hotel. Please don't hesitate to reach out to us directly if there's anything specific you would like to share about your stay. We value your input and would love to hear from you.

8/10 - 좋아요

Kimberley

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great for family
It was just high volume in the pool area. There was a shortage on towels. But it was a great experience and breakfast was actually hot and delicious
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Kimberley,Thank you for your feedback regarding the pool area and towel shortage. We apologize for any inconvenience caused by the high volume, and we appreciate your understanding. We are glad to hear that you had a great experience overall and enjoyed our hot and delicious breakfast. We value your business and hope to welcome you back in the future.

2/10 - 너무 별로예요

Dominique

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is not as advertised. The room was not clean. The refrigerator was dirty, the room was Smokey, and they even ran a machine after reported and it was still Smokey. The front doors did not work and we had to manually open them on slippery floors and almost fell multiple times.
2024년 1월에 4박 숙박함
답변 제공: Lisa French (General Mgr) 님, 2024년 1월 23일
They you for your feedback I want to apologize for any inconviences you experience here at the hotel. The front doors were frozen due to to extreme cold weather.

6/10 - 괜찮아요

Tyren

좋아요: 청결 상태
Up all night
The smoke alarm battery needed to be replaced.
2024년 1월에 1박 숙박함
답변 제공: Lisa French (General Mgr) 님, 2024년 1월 23일
Thank you for your feedback ,I want to apologize for your any inconvienence this may have cause you .

8/10 - 좋아요

Jennifer 님, Orland Park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Jennifer, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

Andre

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Andre,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 - 훌륭해요

Yolanda

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Yolanda,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience with us. We appreciate your kind words and hope to welcome you back in the future for another wonderful stay.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Little tricky to get to the location due to some man hotels and little side streets near by. Good value for the room and property. Came for just a quick overnight stay. Very clean room, firm and comfortable bed. I came on a very cold night and I was able to adjust the thermostat to my liking and ask for heavier and warmer blankets from the front. Did not partake in breakfast.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Hello Jennifer, Thank you for choosing to stay with us and for sharing your feedback. We apologize for any inconvenience you experienced in finding our location; we understand it can be challenging. We're delighted to hear that you found our rooms to be clean and the bed comfortable. It's great that our staff was able to assist you with adjusting the thermostat and providing warmer blankets. Should you have any more questions or need assistance in the future, please don't hesitate to reach out to us.

6/10 - 괜찮아요

RACHEL

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good rooms but plumbing out dated
The room was nice. The shower/bathroom definitely needs upgrading
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello RACHEL,Thank you for sharing your feedback on your recent stay. We appreciate your compliments regarding the room. We value guest input and will take your comments about the shower and bathroom into consideration for future improvements. If you have any further concerns, please feel free to contact our management team directly.

10/10 - 훌륭해요

Brookelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Brookelyn,We're thrilled to hear that you had a wonderful stay at our hotel! We're dedicated to providing exceptional experiences for our guests, and your positive rating is a testament to our efforts. We hope to welcome you back in the future for another memorable stay.

2/10 - 너무 별로예요

Sara

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Smelly location
Hands down the most disgusting location I have stayed at. The overwhelming smell upon entering the facility was bad. Only to be surpassed by the 10 x worse smell in the room to cigarette smoke. The linens were dirty. The floors had bugs on them. The sink and mirror were still covered in spit and toothpaste and a bottle of liquor was left by the heater. If we hadn’t arrived at midnight I wouldn’t have stayed. So incredibly disgusted by Country Inn which until know was a go to location.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Sara,Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay, as this is definitely not the level of service we aim to deliver. Please be assured that your feedback will be shared with our management team for further investigation and necessary improvements. We value your loyalty and hope you give us another chance to provide you with a more enjoyable experience in the future.

6/10 - 괜찮아요

Debora

단체 여행
좋아요: 청결 상태, 객실의 편안함
The hotel was good for the price.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Debora, We appreciate you taking the time to rate your recent stay at our hotel. We're sorry to hear that we fell short of your expectations. We value your feedback and would love to hear more about your experience, so please feel free to reach out to us directly. We hope to have the opportunity to improve your perception of our hotel in the future.

10/10 - 훌륭해요

Beth

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Beth,Thank you for choosing our hotel for your stay. We are delighted to see that you had a fantastic experience with us. It was our pleasure to provide you with excellent service and accommodations. We hope to welcome you back in the future for another amazing stay.