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예약 가능 여부 확인

빌리지 호텔 노팅엄 여행 후기

3.5 out of 5
빌리지 호텔 노팅엄
Brailsford Way, Chilwell, Nottingham, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 318개" "
평점 8 - 좋아요. 1000개 이용 후기 중 352개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 170개" "
평점 4 - 별로예요. 1000개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 77개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Audrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy check-in process at the self help kiosks. About a 15 minute walk to the train station. Loved how close it was to nature trails and convenient shopping plaza across the street. Room was comfortable.
답변 제공: MJ 님, 2024년 4월 17일
Thank you for your feedback.I was pleased to read you enjoyed your stay and found our location good.We look forward to welcoming you back soon

6/10 - 괜찮아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean but walls are paper thin
2024년 4월에 1박 숙박함
답변 제공: MJ 님, 2024년 4월 11일
Than k you for your feedback.I was sorry nto read you felt the walls were thin

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: MJ 님, 2024년 4월 8일
Thank you for your feedback

10/10 - 훌륭해요

Lianne

2024년 3월에 1박 숙박함
답변 제공: MJ 님, 2024년 4월 8일
Thank you for your feedback

8/10 - 좋아요

Melody

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very friendly
2024년 2월에 1박 숙박함
답변 제공: Mzj 님, 2024년 2월 27일
Thank you for your feedback. Was pleased to read you found the staff friendly

8/10 - 좋아요

Penny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spa facilities and good for public transport into city. Noisy for one evening with D.J in bar playing until midnight. Rooms not soundproof at all!
2024년 2월에 3박 숙박함
답변 제공: MJ 님, 2024년 2월 20일
Thank you for your feedback.Im sorry you were disturbed by the Dj

8/10 - 좋아요

Winnifred

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was good
2024년 2월에 1박 숙박함
답변 제공: MJ 님, 2024년 2월 20일
Thank you for your feedback.I was pleased to read you enjoyed your breakfast with us.

10/10 - 훌륭해요

Sarah 님, Rugby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel has everything you need on site and there is a retail park with a McDonald’s opposite as well. Free parking on weekends, excellent breakfast which we booked in advance. Pool and spa facilities are good. Rooms were clean and comfortable. Would stay again.
2024년 2월에 1박 숙박함
답변 제공: MJ 님, 2024년 2월 20일
Thank you for your feedback.I was pleased to read you enjoyed your stay and found our location good.We look forward to welcoming you back soon

8/10 - 좋아요

Justin 님, Solihull

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: MJ 님, 2024년 2월 20일
Thank you for your feedback

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for Nottingham or Derby with good transport links, clean modern hotel with lots of facilities
2024년 2월에 2박 숙박함
답변 제공: MJ 님, 2024년 2월 7일
Thank you for your review.I was pleased to read you enjoyed your stayWe look forward to welcoming you back soon

6/10 - 괜찮아요

Ben

출장 여행
2024년 1월에 1박 숙박함
답변 제공: MJ 님, 2024년 2월 7일
Thank you for your feedback

8/10 - 좋아요

Darran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: MJ 님, 2024년 2월 7일
Thank you for your feedback.

4/10 - 별로예요

Jimmy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: MJ 님, 2024년 2월 7일
Thank you for your feedback

2/10 - 너무 별로예요

Demi

2024년 1월에 1박 숙박함
답변 제공: MJ 님, 2024년 2월 7일
Thank you for your feedback

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: MJ 님, 2024년 2월 7일
Thank you for your feedback, I was pleased to read from your scores you enjoyed your stay

8/10 - 좋아요

Matt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: MJ 님, 2024년 2월 7일
Thank you for your feedback

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
pretty good
Generally very good - had a nice feel to it, and staff were excellent. Would be happy to stay there again. Main reason for only 4 stars was the lack of air con in the room - don't expect that in a 'proper' hotel. Just a radiator with a simple thermostat on the wall, and opening windows (which you don't always get with air con). Wasn't a big problem given it was winter, although room was too hot when we arrived - thermostat had been set to over 25. Other minor issue was breakfast - not bad, but cereals were basic with no fruit options (or porridge, unless I missed it), and the only egg choice was scrambled that had been sitting there for a while. And weirdly massive mushrooms - one would have been way too much for me; a few normal size ones would have been nice. Only stayed one night, didn't use the gym/pool/etc.
2023년 12월에 1박 숙박함
답변 제공: MJ 님, 2024년 1월 4일
Thank you for your feedback.I was pleased to read that overall you enjoyed your stay.Our heating is regulated on the radiator controls but i will take a look at the one in the room you were in.We look forward to welcoming you back in the future

6/10 - 괜찮아요

nicholas

좋아요: 청결 상태, 직원 및 서비스
Lamp didnt work no room service food expensive
2023년 12월에 1박 숙박함
답변 제공: MJ 님, 2023년 12월 31일
Thank you for your feedback, it may have been you were trying to order earlier in the day, our room service is available from 5pm to 10pm each day

10/10 - 훌륭해요

diane b

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly, clean, good lifts,
2023년 12월에 5박 숙박함
답변 제공: MJ 님, 2023년 12월 31일
Thank you for your review i was pleased to read you enjoyed your stay

6/10 - 괜찮아요

Elizabeth

별로예요: 청결 상태
Pleasant stay.
My stay was average rating. On arrival tea cups were dirty which put me off a lot. Radiator had dirty marks overall i thought the room could do with a freshen up. Reception staff were helpful and friendly especially girl on Sunday Morning .
2023년 12월에 2박 숙박함
답변 제공: MJ 님, 2023년 12월 19일
I was pleased to read you found the team helpful and friendly.I will be discussing the points you have raised wit the team.

10/10 - 훌륭해요

Claire

2023년 12월에 1박 숙박함
답변 제공: MJ 님, 2023년 12월 19일
Thank you for your feedback i was pleased to rrd from your scores you enjoyed your stay

10/10 - 훌륭해요

Rudo Rutendo

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for weekend gateway
Great place to stay.
2023년 12월에 1박 숙박함
답변 제공: MJ 님, 2023년 12월 19일
Thankyou for your feedback.I was pleased to read you found the hotel great.I will pass on your positive feedback to the team.We look forward to welcoming you back son

2/10 - 너무 별로예요

James

2023년 12월에 1박 숙박함
답변 제공: MJ 님, 2023년 12월 19일
Thank you for your feedback

6/10 - 괜찮아요

Richard

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Slow service
Always stay here with work rooms are really comfy. Parking is included with the cost of a club room otherwise it costs extra so one way or another you pay for it so yes parking available but payable. Service was shockingly slow at the bar - lost count of how many people that were served before me and arrived after me; one chap was served twice while I was waiting.
2023년 11월에 3박 숙박함
답변 제공: MJ 님, 2023년 12월 19일
Thank you for your email.Im sorry you were waiting for a drink and other guests managed to get in front of you.We do have an ap to order on where guests can order wand we will bring drinks directly to your table

6/10 - 괜찮아요

Walter

좋아요: 직원 및 서비스
Had a row cos we had to wait until 3pm to check in. Even though we paid for 3 nights, we missed first night. Manager was reluctant to help & room was inferior to previous stay. Disappointed with this stay.
2023년 12월에 3박 숙박함
답변 제공: MJ 님, 2023년 12월 19일
Thank you for your feedback.Im sorry on this occasion you were not 10% happy

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing
We stayed here during freshers week in September. For the amount we paid it was not worth it. We did not enjoy our stay at this hotel. The overall feel of the hotel was more like a pub than a hotel. It was very noisy and busy. There was confusion over whether we had to pay for parking. Our bedroom was dirty, I did not like to use the bathroom as it looked like it had had a quick wipe over instead of a proper clean. The decor was also very outdated, with horrid stripy walls behind the bed, definitely not relaxing. The only reason we stayed the night was because we had no choice.
2023년 9월에 1박 숙박함
답변 제공: MJ 님, 2023년 12월 1일
Thank you for your feedback.I was sorry to read you didn't enjoy your stay.

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: MJ 님, 2023년 12월 19일
Thank you for your feedback i was pleased to rrd from your scores you enjoyed your stay

6/10 - 괜찮아요

Cornelia

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The facilities were clean and the room quiet. Good hot water for the bath. Although it is basically in an atmosphere-free out of town shopping centre, the nicest thing about this hotel was it's proximity to Attenborough Nature Reserve. The decor was very tired, with paint rubbed off the bathroom doors and stains on the carpet. No drinking glasses in the room. The place was a maze, with a very long walk to our room up and down stairs. There was a long queue for the reception because many rooms were not yet ready at 3.30 pm and lots of people were unhappy. We happened to be lucky and got to our early dinner appointment in time.
2023년 11월에 1박 숙박함
답변 제공: MJ 님, 2023년 11월 28일
Thank you for your feedback.Im sorry to read you were not 100% happy with your stay.I will be discussing the points you have raised with the tram.

8/10 - 좋아요

Cherie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrival in dark not well lit or adequately signed for disabled guests. No offer of help from reception to disabled guests. Other staff excellent. Position of reception “cube” in noisy foyer made it seem aloof to guests. Lack of written information about room number led to me forgetting room number by the time I arrived to room initially. Had to write it down myself for later returns to room. However the helpfulness of random other staff the great condition of room facility made it all worthwhile
2023년 11월에 1박 숙박함
답변 제공: MJ 님, 2023년 11월 28일
Thank you for your feedback.Im sorry there were issues during your stay and i will be discussing the points you have raised with the team.

6/10 - 괜찮아요

Graham

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Mj 님, 2023년 11월 28일
Thank you for your feedback

6/10 - 괜찮아요

Adam

2023년 11월에 1박 숙박함
답변 제공: MJ 님, 2023년 11월 28일
Thank you for your feedback

4/10 - 별로예요

John

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Fire alarm hotel
Fire drill false alarm at midnight no sleep at all
2023년 11월에 1박 숙박함
답변 제공: MJ 님, 2023년 11월 28일
Thank you for your feedback.We will always evacuate the hotel when the fire alarms are activated and Im sorry this disturbed you

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is lovely, clean and pleasant. Pool is big and all areas were clean (changing/pool etc) staff were always around to help. Only thing negative was probably the pillows were neck breaking because they were too big together but too small as single pillows (had to fold one over) and an alarm was going off alot of the night but this may not have been helped by the hotel itself (sounded like a house burglar alarm) apart from that it was great
2023년 11월에 1박 숙박함
답변 제공: MJ 님, 2023년 11월 7일
Thank you for your feedback.I'm so pleased to read you enjoyed your stay. I look forward to welcoming you back to Village Nottingham.Kind regards

8/10 - 좋아요

Darren

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2023년 11월에 1박 숙박함
답변 제공: MJ 님, 2023년 11월 7일
Thank you for your feedback

8/10 - 좋아요

Rachel

2023년 10월에 1박 숙박함
답변 제공: MJ 님, 2023년 11월 2일
Thank you for your feedback

8/10 - 좋아요

Ian

2023년 10월에 2박 숙박함
답변 제공: MJ 님, 2023년 11월 28일
Thank you for your feedback

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Evening meal was disgusting, drunken loud people, hot tub had a ring of scum round it. Fire alarm went off so had to stand in an unlit car park just after 12 midnight no hotel staff informed us of what was going on.
2023년 10월에 1박 숙박함
답변 제공: MJ 님, 2023년 10월 30일
Thank you for your feedback.The fire alarm was activated and I hope you will appreciate we have to consider our guests safety so an evacuation of the hotel will always happen when the alarm sounds.

2/10 - 너무 별로예요

Barry

2023년 10월에 2박 숙박함
답변 제공: MJ 님, 2023년 10월 30일
Thank you for your feedback

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: MJ 님, 2023년 10월 26일
Thank you for your feedback

10/10 - 훌륭해요

Michelle

2023년 10월에 1박 숙박함
답변 제공: MJ 님, 2023년 10월 24일
Thank you for your fedback

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Claire at the front desk was absolutely wonderful. I have stayed here at least 6 times before. Thank you Claire
2023년 10월에 2박 숙박함
답변 제공: MJ 님, 2023년 10월 24일
Thank you for your review.I was pleased to read Claire looked after you so well.I will pass on your positive feedback to her.We look forward to seeing you again in the future.

10/10 - 훌륭해요

Leonardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heating in the room need to be fixt
Was very Good ,I enjoy the gym and the pool . Just in the room 228 the central heating wasnt working.
2023년 10월에 2박 숙박함
답변 제공: MJ 님, 2023년 10월 24일
Thank you for your feedback.I was pleased that overall you enjoyed your stay.Ill check out the heating to see what the issues areregardsMartin

2/10 - 너무 별로예요

Richard

2023년 10월에 1박 숙박함
답변 제공: MJ 님, 2023년 10월 16일
Thank you for your feedback

8/10 - 좋아요

Stuart

2023년 10월에 1박 숙박함
답변 제공: MJ 님, 2023년 10월 16일
Thank you for your feedback

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: MJ 님, 2023년 10월 12일
Thank you for your feedback

4/10 - 별로예요

Adam

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: MJ 님, 2023년 10월 12일
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2/10 - 너무 별로예요

Jackie

별로예요: 직원 및 서비스
AWFUL
Terrible terrible terrible. They were fully booked and we never checked in. Receptionist was pig ignorant and rude beyond belief.
2023년 10월에 1박 숙박함
답변 제공: MJ 님, 2023년 10월 12일
I was sorry to read you had an issue with your boking I will of course address the issues you have raised regarding staff attitude

10/10 - 훌륭해요

Nicole

단체 여행
2023년 9월에 1박 숙박함
답변 제공: MJ 님, 2023년 10월 12일
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6/10 - 괜찮아요

Helen

2023년 9월에 1박 숙박함
답변 제공: MJ 님, 2023년 10월 12일
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8/10 - 좋아요

Lesley

2023년 9월에 1박 숙박함
답변 제공: MJ 님, 2023년 10월 12일
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