4/10
There seems to be a shortage of staff around the hotel at times. From a simple check in taking around 20 mins to room service taking about an hour for a simple coffee and cake. Also, there was an illness outbreak when we were there. My family along with other guests had what seemed to be food poisoning. There isn't a lot to do in terms of activities and they don't pllay any music except from 1-3pm by the pool. Food options could be better as well. Lunch time at El Patron restaurant will take about 30 mins from the time you order to the time you get your food. Lastly, I was very upset to know that the staff doesn’t stock up your fridge with beverages the same day you arrive. The receptionist mentioned that it happens the next day once their beverage runners return in the morning. Unbelievable that they would say this seeing how expensive this hotel stay was.
RAMONA
2025년 6월에 8박 숙박함
