โThis is an older hotel but itโs always clean. The staff is very friendly and helpful. This is a no frills hotel with great rates. We have stayed many times over the years.โ
โWalking distance to downtown. Assigned parking space is outside your door. Operated by a family that is beyond what you expect from management. Personable and friendly. Receptive. Just a great vibe all around.โ
โThere is no cleaning the room for everyday. I should get the towel from front desk and shower gel went out. Then I thought, why I should pay every cost for the hotel stay, because the hotel didn't provide full service. They are still living in cobid 19 world.โ
โWe believe itโs one of the best properties in the area. We had a fantastic time very comfortable stay very helpful staff. We have zero complaints.โ
โI was very impressed with the updated room. The shower had excellent water pressure, and the bed was comfortable. Our room had a double layer balcony which was very nice. The hotel is directly on the main strip in Gatlinburg, so walking the area and parking at the hotel were big "pluses". The only "negative" thing I have to add is that although the Expedia website said they offered free breakfast, the hotel doesn't have breakfast. I would definitely go back! โ
โHaving a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shoppingโ
