Hotel New Tsuruta

Property class: 3

Choose dates to view prices

Located close to Takegawara Onsen, Hotel New Tsuruta provides an indoor mineral hot spring (onsen) and shopping on site. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is ₩59,722
₩72,263 total
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, and a window with a view of mountains.

Twin Room, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

Room

Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Futon

View all photos for Casual Japanese- Style room, Non Smoking, Ocean view

Room

Casual Japanese- Style room, Non Smoking, Ocean view

8.0 out of 10
Very good
(12 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Standard Japanese-style room /Non Smoking/ Ocean View

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a view of the sea through large windows.

Standard Japanese-style room /Non Smoking/ Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

A traditional Japanese-style room with tatami flooring, a low table, a television, and sliding doors.

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 4 Twin Futons

View all photos for Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

A modern living room with a blue sofa, a wooden table, and a hanging light fixture.

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

Room

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Room

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Traditional Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 10
  • 10 Twin Futons
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About the neighborhood

Located in Kitahama, a neighborhood in Beppu, Hotel New Tsuruta is in a shopping district and by the ocean. The area's natural beauty can be seen at Hells of Beppu and Kinrin Lake. Takegawara Onsen is another place to visit that comes recommended. Visit our Beppu travel guide
Map
1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920

What's nearby

  • A traditional Japanese building with a wooden facade, a sign with Japanese characters, and a red post box.
    Takegawara Onsen
    1 min walk - 0.2 km
  • A brightly lit tower with illuminated signage, surrounded by buildings.
    Beppu Tower
    4 min walk - 0.4 km
  • A dense bamboo forest with tall, slender bamboo stalks.
    Beppu Park
    16 min walk - 1.4 km
  • Kaimonji Onsen
    4 min walk - 0.4 km
  • Jigokumushikobo Kannawa
    5 min drive - 2.0 km

Getting around

  • Beppu Station
    7 min walk
  • Kamegawa Station
    18 min drive
  • Oita Airport (OIT)
    52 min drive

Restaurants

  • ろばた仁 竹瓦横丁店
    2 min walk
  • 別府炭焼亭 ちはら29
    2 min walk
  • 生一本 本店
    1 min walk
  • とさか
    1 min walk
  • ぎょうざ 湖月
    3 min walk

About this property

Hotel New Tsuruta

  • Hotel near Takegawara Onsen
  • Hotel New Tsuruta provides amenities like an indoor mineral hot spring (onsen) and shopping on site. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), hot springs on site, and self parking (surcharge)
    • Luggage storage, an elevator, and a vending machine
    • Smoke-free premises, a 24-hour front desk, and multilingual staff
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Hotel New Tsuruta feature thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Toilets with electronic bidets, shower/tub combinations, and free toiletries
    • 24-inch LCD TVs with digital channels
    • Wardrobes/closets, refrigerators, and coffee/tea makers

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Frequently asked questions

Is Hotel New Tsuruta pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel New Tsuruta?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hotel New Tsuruta on Nov 19, 2026 start from ₩59,722, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 700 per stay. Limited spots are available.

What time is check-in at Hotel New Tsuruta?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel New Tsuruta?

Check-out is at 10:00 AM.

Where is Hotel New Tsuruta located?

Located in Kitahama, this hotel is steps from Takegawara Onsen. Beppu Station is 7 minutes by foot.

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Reviews

Hotel New Tsuruta Reviews

8.2

Very Good

7.8

Cleanliness

8.6

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 329 out of 887 reviews
Rating 8 - Good. 366 out of 887 reviews
Rating 6 - Okay. 138 out of 887 reviews
Rating 4 - Poor. 38 out of 887 reviews
Rating 2 - Terrible. 16 out of 887 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was plentiful and tasty using local ingredients
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The bed was so comfortable, the best I’ve ever had in a hotel. The included breakfast had a very large selection of japanese and western items. The staff was really helpful and even run to us to offer an umbrella when they noticed we were going outside during heavy rain. I wish I had planned to stay for two nights instead of only one. I will definitely stay there again if I go back to Beppu.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice views

Very pleasant stay. Nice views and great Onsen is a plus
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent view and restaurant foods.

Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Conveniently placed close to the train station, buss stop and ocean promenad this hotell (like most places in Beppu) had its highlight a decade or so ago. Room was fin but a bit worn down (barroom was fresher!), mattresses were really comfortable. Their Ibsen was really nice with a beautiful ocean view.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Great location. Hotel needs some renovations.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Good location and breakfast

Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was perfect!! Even though the building is older, the room is clearly newly remodeled. Wonderful view. Thank you.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great value for the price; would book again. It's a bit old but our Japanese style room was large and comfy. The staff was very nice. We did not have the chance to try the onsen but the free breakfast was delicious.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Service Kind Receptionist

Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was full enough for 5 people. My family really enjoyed the onsen & fully relaxed. There was no parking fee. The sea view was wonderful. I strongly recommend this hotel!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort
Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast is good and located in city center and right in front of the pier. However, the building is really beat up.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
溫泉good
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Convenient location
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Older style hotel, not really geared towards international travellers. Room smelt quite musty, bath towels quite thin, only 2 instant green tea and tea bowls provided. Biggest disappointment was although pictures in listing indicate a “swimming pool” it is not! This is a heated traditional onsen/public bath for guests to use and swimming costumes not allowed. Very conveniently located close to shops, restaurants, convenience stores and transport. Staff seemed polite and helpful.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, nice location. I'm sutisfied with this hotel.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Average good
Stayed 1 night in Nov 2023