Find hotels in Old Town, Phoenix

"Room was nicer than expected. Bed makes lots of noise with little movement but other than that the room was great. Very friendly staff, the two gentleman that checked us in could not be more helpful! "

"I had an absolutely wonderful stay. The staff were all so friendly and helpful. The amenities were wonderful. I even got a wonderful massgae at the spa. The room was clean, the villa was a little outdated, but still really nice. Highly recommended. I will definitely be returning."

"Room was amazing with a beautiful view of the mountains. Very clean and staff amazing!"

"yes"

"Everything was perfect. The staff and all service was top notch! We will be back again. "

"Spotless, culture, great pizza. Highly recommend "

"Clean room , great staff & food "

"I experienced truly exceptional service from Madeline at the front desk. Her attention to detail, professionalism, and genuine care were unmatched throughout my stay. She went far beyond expectations. When I returned to my room, I was greeted by a beautifully written note and thoughtful gestures that were deeply meaningful and completely unexpected. Madeline also facilitated an impeccably smooth and efficient check-in process. Her etiquette was flawless, and she took the time to ensure I was fully comfortable with my room, even after I returned with an additional request. Madeline is the embodiment of what hospitality should be. She represents the very best of the Hyatt brand—grace, excellence, and leadership at the highest level. This young woman clearly has a brilliant career ahead of her, and Hyatt is fortunate to have her. The young lady and gentleman with braids made the cafe experience warm and welcoming every day. This hotel is in a prime location, walkable to restaurants, and local shops. "

"We were very happy with our stay. What a great place. From the room ,restaurants, location and the rooftop lounge was awesome. "