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홀리데이 인 익스프레스 & 스위트 오마하 다운타운 - 올드 마켓, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 & 스위트 오마하 다운타운 - 올드 마켓, IHG 호텔
2431 Farnam Street, Omaha, NE

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 460개" "
평점 8 - 좋아요. 1000개 이용 후기 중 251개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 135개" "
평점 4 - 별로예요. 1000개 이용 후기 중 77개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 77개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

SUNGJIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

monique

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place! Perfect location!
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The parking is the biggest downfall for this property, very limited and costly. The staff and facilities were great but I wouldn’t recommend this location.
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 20일
Thank you for taking the time to review your experience. Your feedback is important as it helps us continue to improve.

2/10 - 너무 별로예요

Kimberly

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not only do you need to pay for parking, it doesn’t even guarantee you a spot, definitely not enough parking for a full hotel. They required a $50 deposit incase you smoke in the room? Probably won’t get that back because our room already smelled like weed when we walked in, barely covered up by a strong cologne smell. Room was never cleaned during our stay and we never got fresh towels and had to keep using the 2 they had originally provided. Multiple people had checked out early and we did the same. Terrible location with no security that has crazy people running around outside of it, we almost hit one trying to pull out of the parking lot because he was dancing in the road. Do not stay here.
2024년 5월에 3박 숙박함
답변 제공: Management 님, 2024년 5월 18일
Thank you for taking the time to review your experience. Your feedback is important to us as we strive to continually improve.

6/10 - 괜찮아요

Mykala

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 18일
Thank you for taking the time to review your experience.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The wifi was very poor.
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 15일
We do apologize for your experience. Thank you for taking the time to give us feedback as it is very important to us as we strive to continually improve.

10/10 - 훌륭해요

Jazmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 15일
Thank you for taking the time to review your experience. We look forward to hosting you again the next time your travels bring you to the Omaha area.

2/10 - 너무 별로예요

Bianca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They gave me a wrong room and then said that, that was what i had gotten. Plus in the night it was really loud and couldn't sleep.
2024년 5월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 15일
We do apologize for your experience. Thank you for taking the time to give us feedback as it is very important to us as we strive to continually improve.

10/10 - 훌륭해요

Emilee

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 7일
Thank you for taking the time to share your experience at our hotel. We are glad the you enjoyed your stay and look forward to hosting you again the next time your travels bring you to the Omaha area.

10/10 - 훌륭해요

Norm

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and our room as well. All was the way it should be. Breakfast was as good as any hôte type breakfast. The price was well worth it. We save $12 as we parked on the street directly in front of hotel. Parking in their lot there is tight and $15 per day. We paid the $3 for 3 hrs before the 9 pm free night parking. All was good.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 3일
Thank you for taking the time to share your experience at our hotel and this great tip for other travelers regarding our parking situation which can be a challenge I'm the downtown area. We are glad you enjoyed your stay and look forward to hosting you again in the future.

4/10 - 별로예요

Gina

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
We got very little sleep at this hotel as there seems to be little to no insulation between the floors/ceilings. We could hear the people above us stomping and running non-stop until about 2:00am and then it would start up again at 5:00am. A call was made to the front desk each time, but nothing was done about it. As for the cleanliness, the common areas were clean, but it was obvious that the floors in our room had never been cleaned and there was hair in the showers.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 3일
Thank you for taking the time to share your experience at our hotel. Your feedback is important to us and will be used to coach our team.

10/10 - 훌륭해요

Jodi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It wasnt as close to downtown as i thought parking was weird. But the hotel itself was great. Very friendly staff.
2024년 4월에 5박 숙박함
답변 제공: Management 님, 2024년 5월 1일
Thank you for taking the time to review your experience at our hotel. We are glad you enjoyed your stay and look forward to hosting you again soon!

8/10 - 좋아요

Lori

2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 20일
Thank you for taking the time to review your experience.

6/10 - 괜찮아요

Jeffery

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room was fine. Low flow shower was really low flow.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 24일
Thank you for taking the time to review your experience. Your feedback is important to us as we strive to continually improve.

8/10 - 좋아요

alicia

좋아요: 직원 및 서비스
A
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 24일
Thank you for taking the time to review your experience. Your feedback is important to us as we strive to continually improve.

2/10 - 너무 별로예요

Lloyd

별로예요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 24일
Thank you for taking the time to review your experience. Your feedback is important to us as we strive to continually improve. We apologize for not meeting your expectations and hope you will provide us the opportunity to prove that your experience is not our normal operating standards.

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and new
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 24일
Thank you for taking the time to review your experience. We are glad you enjoyed your stay and look forward to hosting you again the next time your travels bring you to the Omaha area.

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and new
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 24일
Thank you for taking the time to review your experience. We are glad you enjoyed your stay and look forward to hosting you again the next time your travels bring you to the Omaha area.

8/10 - 좋아요

Melissa

2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 15일
Thank you for taking the time to review your experience. We look forward to hosting you again the next time your travels bring you to the Omaha area.

6/10 - 괜찮아요

scott

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Breakfast very lacking but gym was great! Parked across street and saved $15
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Thank you for taking the time to review your experience. Your feedback is important to us as we strive to continually improve.

6/10 - 괜찮아요

Brett

가족 여행
좋아요: 청결 상태
Nice facility, limited parking. Outlets/USB near the bed didn't work well. No soap in the shower dispenser.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Thank you for taking the time to review your experience. Your feedback is important to us as we strive to continually improve.

6/10 - 괜찮아요

Stacey L

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The swimming pool was so cloudy that you couldn’t see the steps or bottom and no smell of chlorine.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Thank you for taking the time to review your experience. Your feedback is important to us as we strive to continually improve.

4/10 - 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was not the cleanest especially the bathroom, I found it odd there was a missing lampshade apart from that there was no where to throw trash away, when we asked the front desk they said there was a dumpster outside. They did not have extra room towels they gave pool towels when asked.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Thank you for taking the time to review your experience. Your feedback is important to us as we strive to continually improve.

10/10 - 훌륭해요

Sera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Thank you for taking the time to review your experience. We are glad you enjoyed your stay and look forward to hosting you again the next time your travels bring you to the Omaha area.

10/10 - 훌륭해요

Karly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Thank you for taking the time to review your experience. We are glad you enjoyed your stay and look forward to hosting you again the next time your travels bring you to the Omaha area.

8/10 - 좋아요

Todd J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, beautiful rooms, and quiet. Staff was very friendly, gracious, and helpful. Ease of check in and check out was appreciated. Thank you!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Thank you for taking the time to review your experience. We are glad you enjoyed your stay and look forward to hosting you again the next time your travels bring you to the Omaha area.

6/10 - 괜찮아요

Brian J

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Good complementary breakfast. There was a lot of road noise. Parking is $15 for 24 hours.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Thank you for taking the time to review your experience. Your feedback is important to us as we strive to continually improve.

4/10 - 별로예요

Cheryl 님, Milwaukie

좋아요: 청결 상태
The parking was atrocious. Had to pay $15 to park. Yet when i got back to the hotel there was no parking available. So i had to park on the street. So much for my $15. The shower door kept sliding open while i was showering
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 10일
Thank you for taking the time to review your experience. Your feedback is invaluable to us as we strive to continually improve.

8/10 - 좋아요

Varun

2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 10일
Thank you for reviewing our hotel! We appreciate your time and for choosing Holiday Inn Express Downtown Omaha.

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 청결 상태
Breakfast was out of food at 7:30
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 10일
We apologize for not meeting expectations and thank you for taking the time to share your experience. Your feedback back is invaluable to us as we continue to improve.

4/10 - 별로예요

LORI 님, Sioux City

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The room did not have an ice bucket when asked there were none available. Parking cost was too high for the inconvenient location! Pool was very small and no hot tub! Absolutely will not stay there again!!!!!!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 10일
We apologize for not meeting expectations and want to thank you for providing feedback so we can improve.

8/10 - 좋아요

Zulma

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 10일
Thank you for taking the time to review your experience!

10/10 - 훌륭해요

Daniela P.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect stay - perfect sleep!
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 10일
We are so glad you enjoyed your stay with us! Thank you for taking the time to review your experience. We look forward to hosting you again the next time your travels bring you to the Omaha area.

6/10 - 괜찮아요

Julie

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
The property looked nice, but it was rather poorly run. The staff were doing their bbest, but they were understaffed. The free breakfast was always running out of food, and the one staff person was not able to keep up with the demand. There is no cleaning service unless you stay 5 days or more. There isnt even an option to pay to request service for a fee. The room was nice and spacious with a nice large shower, but the water pressure was terrible. The A/C was also very inconsistent. It got really warm at night even with the thermostat set at 68. I would probably not stay here again.
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 10일
Thank you for letting us know about the issues you encountered during your stay. We apologize for not meeting expectations and thank you for taking the time to provide feedback so we can improve.

6/10 - 괜찮아요

Josh

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 10일
Thank youf to taking the time to review your experience.

10/10 - 훌륭해요

Carter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very nice and clean! Very nice location down town!
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Thank you for taking the time to review your experience. Your feedback is important to us as it helps us to continue to improve.

6/10 - 괜찮아요

Shiloh 님, Lincoln

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay here was just ok. Main problem was hardly any breakfast items available. First day - ONLY available was bread, hard boiled eggs, and gravy but no biscuits. No juice - just colored water coming out of the machine. There was still and hour and a half left for breakfast! Front desk told me they ran out of food. I’ve never seen this happen at a hotel! Second day was a bit better but still only bread available plus some hot items, eggs, overdone biscuits, gravy and some yogurt. Pancake machine broken, famous cinnamon rolls they advertised were no where to be seen either day. Just very sad especially when you know they serve breakfast and know how many people are in the hotel. I knew we would have to pay for parking - it is owned by a 3rd party so you scan and pay for that but the lot attached to them had no more spots! Also the spots are extremely small so it is hard to get your vehicle in/out. They have another 3rd party lot next door which is where we parked for our stay. Staff was nice but overworked. Front desk told me people don’t show up for their shifts. She had been there well over 12 hours! There are a lot of better places to stay in Omaha so I recommend choosing elsewhere until they get their act together!
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Thank you for taking the time to review your experience. Your feedback is important to us as it helps us to continue to improve.

6/10 - 괜찮아요

Autumn

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Our bed sheets were dirty. Every time we would go to the front desk we had to wait at least 5 minutes for someone to show up. The parking was ridiculous.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Thank you for taking the time to review your experience. Your feedback is important to us as it helps us to continue to improve.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent, if you’re trying to view the city.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Thank you for taking the time to review your experience. Your feedback is important to us as it helps us to continue to improve.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Thank you for taking the time to review your experience. Your feedback is important to us as it helps us to continue to improve.

10/10 - 훌륭해요

Ronaldo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. Walking distance to Creighton University and Old Market district . The staffs at the hotel were great.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 10일
Thank you for taking the time to review your experience. We are glad you enjoyed your time with us and looking forward to hosting you again the next time your travels bring you to the Omaha area.

8/10 - 좋아요

Vanesa 님, torreon

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can hear cats and motorcycles at night
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Thank you for taking the time to review your experience. Your feedback is important to us as it helps us to continue to improve.

4/10 - 별로예요

Mitchell

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Rooms and common area were nice and clean. The road noise from Farnam was very load and distruptive.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Thank you for taking the time to review your experience. Your feedback is important to us as it helps us to continue to improve.

8/10 - 좋아요

Jesse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is friendly Hotel over all seems clean Parking lot is small with small spots and cost 15 dollars a day to park.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 31일
Thank you for taking the time to share your experience at our hotel. Your feedback is important to us as we strive to improve.

10/10 - 훌륭해요

Clint

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was great. Free breakfast was ok. Walkable to CHI Center.
2024년 3월에 4박 숙박함
답변 제공: OMAFC 님, 2024년 3월 30일
It's great to hear that you had a positive experience with the staff and found the hotel to be conveniently located within walking distance to the CHI Health Center. While the breakfast may have been just okay, it's still a nice bonus to have it included with your stay.

8/10 - 좋아요

Melody

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front staff was wonderful but they didn’t clean our room at all and we were there for 4 days , parking could be tricky and there wasn’t much to directly around it but shuttle was great option
2024년 3월에 4박 숙박함
답변 제공: OMAFC 님, 2024년 3월 29일
It's great to hear that you had a positive experience with the front staff and found the shuttle service to be a great option. However, I'm sorry to hear about the inconvenience with the housekeeping service and the parking situation.

10/10 - 훌륭해요

Corey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, budget-friendly option. Property is within walking distance of the Old Market, but it is a long walk.
2024년 3월에 4박 숙박함
답변 제공: OMAFC 님, 2024년 3월 29일
It's excellent to hear that you found the property to be very clean and a budget-friendly option. Additionally, its proximity to the Old Market area, even if it's a bit of a walk, provides added convenience for exploring the area.

8/10 - 좋아요

Evan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value close to downtown. Staff worked hard to make us feel welcome even though they were stretched thin. Didn’t like having to pay for parking, but I would still stay there again.
2024년 3월에 1박 숙박함
답변 제공: OMAFC 님, 2024년 3월 29일
It's great to hear that you found the hotel to be a good value and appreciated its proximity to downtown. Additionally, it's commendable that the staff worked hard to make you feel welcome, despite being stretched thin.

10/10 - 훌륭해요

Beth

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and cleaning lady even though she didn’t speak English when I asked for towels she used an app and smiled. Front desk very nice!!
2024년 3월에 2박 숙박함
답변 제공: Andy 님, 2024년 3월 19일
It's wonderful to hear about the positive interactions you had with the hotel staff during your stay. Friendly and helpful staff can greatly enhance the overall experience for guests.

6/10 - 괜찮아요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking was abysmal and $15 a day caught me by surprise. Everything else wasn’t a disappointment though
2024년 3월에 3박 숙박함
답변 제공: Andy 님, 2024년 3월 19일
Thank for the response all the downtown properties charge the parking fees.