더블룸, 더블침대 2개, 장애인 지원, 금연 | 객실 내 금고, 책상, 다리미/다리미판, 무료 유아용 침대

컴포트 인 인터내셔널 닥터 여행 후기

2.5 out of 5
컴포트 인 인터내셔널 닥터
8134 International Dr, Orlando, FL

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 297개" "
평점 8 - 좋아요. 1002개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 174개" "
평점 4 - 별로예요. 1002개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 117개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Front Desk 님, 2018년 5월 15일
At Comfort Inn International Drive, we want all our guests to have a wonderful visit, so it's nice to see we achieved that with you. Our friendly staff will be thrilled they were a highlight of your stay. We'd be honored to host you again should you be back in town.

8/10 - 좋아요

janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Misael

가족 여행
좋아요: 직원 및 서비스
Problemas con los ascensores solo funcionaba uno, blower de secado de pelo roto tuve pedir que me dieron uno nuevo, cuando te bañas el agua se filtra y llega a la entrada del cuarto. Los pasillos tienen un olor a humedad bien fuerte. El parking es compartido con varios restaurantes y cuando vas a buscar parking no ahí tienes que esperar que se vacíe uno.
2024년 5월에 5박 숙박함
답변 제공: General Manager 님, 2024년 5월 21일
Dear Misael,Thank you for taking the time to share your thoughts. We are disheartened that we were unable to meet all of your expectations. Please know that our team takes your feedback seriously and will be sure to make the necessary improvements that align with our high standards. We ask that you give us another chance to change your perceptions with a stay that is nothing short of excellent.

6/10 - 괜찮아요

Ruth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It is very sad because it was my first time with you but many things should be improved, such as the appearance, the ice machines do not work, the elevator was damaged during our visit, there are some buses that park in the hotel parking lot that sometimes do not allow you to park since They occupy the places. They need to improve a lot of things.
2024년 5월에 5박 숙박함
답변 제공: General Manager 님, 2024년 5월 21일
Dear Ruth,We're sorry to hear that you didn't have a good time with us overall. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. Please consider giving us another chance soon.

8/10 - 좋아요

Roger 님, Westmoorings

출장 여행
좋아요: 직원 및 서비스
Was in the property for 5 days and it met all requirements. No Fuss. Great support from front desk staff and housekeeping.
2024년 5월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Roger,Thank you for visiting Comfort Inn International Dr. and for your review. We are delighted our high standards of service and cleanliness were met during your stay. It was wonderful having you as our valued guest, and we hope to welcome you back again soon for another great visit!

6/10 - 괜찮아요

Gustavo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniente, buena ubicación
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Hello Gustavo,Thank you for providing your feedback on your recent stay. We are pleased to hear that you found our location convenient and well-situated for your plans. Our team looks forward to welcoming you back for another memorable visit to Orlando.

10/10 - 훌륭해요

KETULKUMAR

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
Customer service
2024년 5월에 2박 숙박함
답변 제공: FDA 님, 2024년 5월 8일
Thank you

4/10 - 별로예요

Deyanira

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel needs love.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 1일
Dear Deyanira,Thank you for your feedback and for choosing to stay with us. We are disappointed your visit was not as expected, and we apologize for any inconvenience. If you have concerns during your visit, please allow one of our friendly team members to assist you. We appreciate your comments and hope you will consider staying with us again.

4/10 - 별로예요

Joseph 님, Kingsport

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Broken ice machine No remote control in the room Moldy AC unit that wouldn’t turn off Smelled like rotten lettuce in the room Sink wouldn’t drain In room safe was broken Coffee wasn’t the proper style for the coffee maker There was a giant whole in the ceiling in the dining room Had to wait until the last minute to check in Shower water pressure was not good The bathtub was all chipped inside and need of repair No lounge chairs by the pool only traditional chairs Same garbage food every morning over cooked sausages that were like little bricks and undercooked potatoes. The staff was nice but this was a terrible place to stay. I couldn’t wait to get out. I actually stayed in another hotel for two nights in the middle of my stay because of the smell.
2024년 4월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 30일
Dear Joseph,Thank you for your honest review. While we're pleased our hospitable team left a memorable impression on you, we regret that you were not fully satisfied with your experience. Your feedback will be shared internally to ensure our high standards are met, and any opportunity for improvement is seized. It was truly a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.

2/10 - 너무 별로예요

Octavia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel in a great location but definitely need renovation
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 26일
Dear Octavia,We appreciate you sharing your thoughts regarding your recent stay. While we're happy you enjoyed our great location, we're sorry to hear you were disappointed that our property was not as updated as you were expecting. We consider all feedback an invaluable opportunity to continually monitor guest satisfaction and where we could be doing better. Thank you for your review, and we hope to have the chance to impress you on another occasion.

10/10 - 훌륭해요

Latoya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a really fantastic stay and the price was amazing you’re within walking distance of so much!!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Latoya,Thank you so much for the five-star review! We're so happy to hear you had such a fantastic stay and were able to take advantage of our convenient location and unbeatable value. We hope you will visit us again soon.

4/10 - 별로예요

Elizabeth

가족 여행
별로예요: 숙박 시설 상태 및 시설
It was dirty and smelled terrible, very outdated. Glad it was just one night . Never again
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Elizabeth,Your feedback is valuable as it helps us improve. Please accept our apologies for any concerns about the condition of the property. We'll pass your comments along to our staff for course correction, and we'd appreciate the chance to provide you with more suitable accommodations.

8/10 - 좋아요

Sheila

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Breakfast was great! Friendly staff! The room had some structure repair needed, carpet was stained and smelled like dog in our room. With that being said, it was clean though and sufficient for my needs.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Sheila,Thank you for your recent stay with us at Comfort Inn International Dr. We are pleased you had a wonderful experience. We are very sorry the room was not what you expected and we would appreciate another opportunity to provide you with the accommodations you expected/deserve.

6/10 - 괜찮아요

Eddie 님, Milford

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was old and hard to find because is behind a restaurant the desk was OK. Breakfast was OK. Housekeeper horrible never clean once in my room. My bed wasn’t done except new towels that’s it. construction everywhere.
2024년 4월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Eddie,Thank you for taking the time to leave a review. We are disappointed to hear about the unsatisfactory nature of your stay and any lack of housekeeping service you received. We will use your feedback to help us improve as a destination, and thank you for sharing your concerns.

2/10 - 너무 별로예요

charlene

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lo único bueno fue la comida de desayuno. La habitación tenía la nevera dañada. Luego me mudaron para otra habitación. En ese cuarto las paredes de la bañera estaban sucias. Había sucio por la habitación. No tenía almohadas. Solo me colocaron cuatro cojines. La cama estaba super dura. La tarjeta para abrir la puerta dejaba de funcionar y tenía que bajar para que la programaran. La puerta del baño ropa. Una verdadera pesadilla. Pensé que al ser un confort inn sería mejor calidad. Pero arrepentida. Deben dar un rembolso.
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Charlene,We're saddened to hear about your experience. While we're glad you enjoyed breakfast, we apologize for any concerns about the condition of the rooms and for any disappointment with the beds. We'll keep your comments in mind, and we'd appreciate the chance to provide you with accommodations that are more in line with your expectations.

2/10 - 너무 별로예요

Adrian 님, Columbus

단체 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay away. Not clean at ALL. Very old property and saw baby roaches. Bathroom dirty.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Adrian,Thank you for taking the time to leave your feedback. We are extremely sorry to hear about the cleanliness of the hotel during your stay, and this is absolutely not our expectation. We will be looking into this immediately with our housekeeping team. We would appreciate another chance to provide you with the stay you expected and deserve.

6/10 - 괜찮아요

Tiffany

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property needs updating..
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Tiffany,Thank you for sharing your feedback with us. We sincerely apologize for areas of our property that were in need of updating. Your input will help us as we continue making improvements, and we hope for a chance to make your next visit a better one.

2/10 - 너무 별로예요

Leslie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was disgusting and smelled stale and moldy/musty
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Leslie,Thank you for taking the time to leave a review. We're disappointed to hear about the unsatisfactory state of your room and thank you for sharing your concerns. We will use your feedback to help us improve as a resort, and we hope you have a great day.

10/10 - 훌륭해요

Nicole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love it because hotel is walking distance from Mangos Cafe.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Nicole,Thank you for sharing your experience at Comfort Inn International Dr! We're delighted that our prime location added to your enjoyment. Your satisfaction encourages our team, and we eagerly anticipate welcoming you back for another wonderful stay.

2/10 - 너무 별로예요

Tania

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel conditions are really bad and old. Damage door room, closet broken and cockroach. Elevators very dirty. After long day on parks has to go to lobby and unlocked key everyday.
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Tania,Thank you for taking the time to leave a review. We are very disappointed to hear about the unsatisfactory nature of your stay and the unpleasant state of your room. We apologize for any inconvenience caused and thank you for sharing your concerns, which help us evolve as a destination.

6/10 - 괜찮아요

Lorrie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
They didnt have any lounge chairs at the pool. The hair dryer was missing off tge wall. Bathtub nozzle wouldnt turn the wayer off. Toliet ran.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Lorrie,Thank you for being our valued guest. We're disappointed that you encountered issues with your room and rest assured, our team will strive to address your concerns so future stays are even better. Please consider giving us a second chance next time you're in town.

2/10 - 너무 별로예요

Shemois 님, Roadtown

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty, blood on rug, sheet and pillow case dirty, room was smelling stink! Rug was not clean , bathroom door handle damaged, toilet rocking! Room was moldy!, room was not getting cleaning daily, 1 of their front desk employee was racist and rude! Our stay was awful!
2024년 3월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Shemois,Thank you for taking the time to leave a review. We are very disappointed to hear about the condition of your room and the behavior exhibited by our front desk employee. These are not at all reflective of the experiences we want our guests to have, and we believe each of our valued guests should be treated with the kindness and respect they all deserve. Rest assured, we will immediately do what we can to address your concerns and help us improve the experience of future guests. We appreciate your feedback and hope you have a great day.

8/10 - 좋아요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You certainly could do a lot worse. The positives: very convenient to I-4, at least two restaurants within a very short walk, fast internet, affordable. The sweet lady who oversees the breakfast works very hard to keep everything stocked (I was there during Spring Break and the hotel was very busy). It's an older building, not as nice as some. The convenience to I-4 is also a downside; there is some noise (not intolerable) from the highway. It's not a neighborhood that I would go walking in late at night. Overall, if you're on a budget (as I am), you could do a whole lot worse, especially if you're only staying for a night or two.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Daniel, We're glad to hear that you found our location convenient and enjoyed the fast internet and affordability. Our dedicated breakfast hostess works tirelessly to ensure a pleasant experience for our guests, especially during busy times like Spring Break. While we understand the limitations of our older building, we're pleased that you found value in your stay. We appreciate your feedback and hope to welcome you back soon!

10/10 - 훌륭해요

Natalia

2024년 3월에 1박 숙박함
답변 제공: FDA 님, 2024년 5월 4일
Thank you

10/10 - 훌륭해요

Ana 님, Hollywood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El parqueo es dificil, mas esta limpio, seguro y desayuno muy bueno
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Ana,It warms our hearts to know that our clean, safe accommodations and tasty breakfast were the highlights of your stay. We apologize for any issues regarding our parking options and we will be sure to keep your comments in mind. Thank you, and we hope you will consider joining us again soon.

2/10 - 너무 별로예요

Valerie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Front desk 님, 2024년 4월 15일
Dear Valerie, We appreciate you Taking the time to share your ratings. We are truly sorry to know that your expectations were not met on your recent visit. If there is anything in particular you did not enjoy please do not hesitate to contact us directly as we strive to improve our services. Your satisfaction is what drives us, and we can not wait to welcome you back for an exceptional experience

8/10 - 좋아요

val

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good at all
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Val,Thank you for choosing Comfort Inn International Dr. and for sharing your review. We are delighted you enjoyed your stay and look forward to welcoming you back whenever you're heading back in our direction.

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Jonathan,We can’t thank you enough for staying at Comfort Inn International Dr., as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!

6/10 - 괜찮아요

Takesia

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 4월 15일
Dear Takesia, We appreciate you Taking the time to share your ratings. We are truly sorry to know that your expectations were not met on your recent visit. If there is anything in particular you did not enjoy please do not hesitate to contact us directly as we strive to improve our services. Your satisfaction is what drives us, and we can not wait to welcome you back for an exceptional experience

6/10 - 괜찮아요

PAUL

2024년 2월에 1박 숙박함
답변 제공: Rafael 님, 2024년 5월 6일
Thank you for your review

6/10 - 괜찮아요

David

출장 여행
Do like the 'Resort Fee"
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear David,Thank you for taking a moment to provide your rating. We are disappointed that our accommodations and pricing did not meet your expectations. Your feedback is valuable as we work to make positive changes. Consider giving us another chance in the future, as we are confident we can change your perceptions.

2/10 - 너무 별로예요

Roger

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room was incredibly and overwhelmingly dirty and without maintenance. The smell of the carpet, the bathroom and the dust on the window curtains was unbearable. The linens were not clean and had hair stuck on top of stains. The mirror closet door was rusty and dusty. The refrigerator cabinet was dirty and falling apart, it had a thick layer of dust and broken from previous leaks. The a/c was dusty and with mold. At check in I arrived late from a long 4 hour drive and had to request a change to 3 different rooms. The first 2 had an unbearable mold smell and the carpet looked sooo dirty that we couldnt pass thru the door. I hope that the owners invest on rapairs and maintenance specially deep cleaning the carpet and the bathrooms, they desperately need new linens in the rooms. I was celebrating my daughter birthday and we had to buy linens, lots of sanitizing and cleaning items because we could not locate another hotel nearby that had availability. Needless to say it was a very uncomfortable vacation. If I would have known the terrible condition of this property I would have never stayed there.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear Roger,Thank you for taking the time to leave a review. The issues you raise are important to us, and we hope you accept our sincere apologies for any concerns about the condition of the property. Your feedback helps us improve, and we'll pass your comments along to the appropriate team members. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.

4/10 - 별로예요

Alexander

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: front desk 님, 2024년 4월 15일
Dear Alexander, We appreciate you Taking the time to share your ratings. We are truly sorry to know that your expectations were not met on your recent visit. If there is anything in particular you did not enjoy please do not hesitate to contact us directly as we strive to improve our services. Your satisfaction is what drives us, and we can not wait to welcome you back for an exceptional experience

6/10 - 괜찮아요

Heidi

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The hotel is located very close to shopping and dining. The facilities were fairly clean, but the furnishings are old and dated. The room smelled musty, the bathroom door didn't stay closed, paint was peeling in certain areas, and multiple items were rusty.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Heidi,Thank you for staying with us and taking the time to share your thoughts. We're glad our location was convenient for your trip and that you appreciated our clean property. However, we apologize for any concerns about maintenance and odor. We'll pass your comments along to the appropriate staff members, and we invite you to stay with us again should you be back in the area.

10/10 - 훌륭해요

Mabel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a great place to stay for a good price
2024년 3월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2024년 3월 19일
Thank you!

10/10 - 훌륭해요

Marla

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jean at the front was so helpful, kind and eager to help. The breakfast was amazing and the overall experience was amazing. Great stay. Great service!
2024년 3월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2024년 3월 19일
Thank you!

2/10 - 너무 별로예요

ryan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated.. things not working properly.. shower is horrible, carpet is dirty and awful,
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Ryan,Thanks so much for your feedback. We sincerely apologize for any lapse in cleanliness you experienced, as well as the issue with the shower. Rest assured we've shared your comments with the appropriate team members to ensure they're promptly addressed. We would be honored to receive another chance to impress you.

10/10 - 훌륭해요

Carlos

좋아요: 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2024년 3월 19일
Thank you!

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just good living
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Tony,We are thrilled you enjoyed hanging out with us at Comfort Inn International Dr. Thanks so much for stopping by! Anytime your travels bring you this way, we look forward to having your company.

6/10 - 괜찮아요

Juliets

단체 여행
좋아요: 편의 시설/서비스
Convenient to stay, close to all amenities.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Thank you for your review. It was a pleasure having you as our guest recently, and we're delighted our excellent location was the highlight of your visit. If there is anything we could have done better, please don't hesitate to reach out to us offline. We hope to welcome you back in the future for an even better experience!

2/10 - 너무 별로예요

Epiffany

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property needs a major overhaul of upgrades. I was moved to four (4) different rooms before I was finally okay to stay. The rooms smelled horrible. The hall smelled horrible. Everything smelled like sewage! My toilet clogged & had to be fixed. The bedding had stains & the towels were hard & stained. The carpet was so filthy that I had to throw them away. Little bugs were on the tv area & strange people were roaming the halls. I will NEVER stay here again & should had been given a refund. The ONLY silver lining was cooperative staff.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Your feedback has been heard. While we regret not getting your room right the first time, we thank you for allowing us to make amends and get you better situated. However, what you have shared is a poor reflection of the standards we adhere to, and our team will work together to address your concerns accordingly. This is not the lasting impression we want you to have of our hotel. If there is any opportunity to host you again and show you the clean, comfortable, and great value we aim to provide, we would be most grateful for it.

8/10 - 좋아요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Desk Agent 님, 2024년 3월 19일
Thank you!

2/10 - 너무 별로예요

Renee

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
***Complete Tear Down*** Club Sports Team Booking, unaware of the poor condition of place. Stayed one night but left the next morning to a different hotel. -Mold damage -Dirty Rooms (Cleaning of room was subpar) -Very dark rooms (poor lighting, dark color schemes, and furniture) -Roaches seen in rooms and in hotel hallway by dining area -Dirty elevator -Homeless walking around all the time or even staying there -Main check-in lady could be nicer… seems to hate job and everyone that checks in -Location of hotel not easy to leave from due to all the traffic during peak hours -Toilet ran all night long -Hotel fragrance is really strong to hide the smell of water damage Funds were refunded for remaining days however first night not refunded. **Beware** Do not stay at this place provided standards matter to you.
답변 제공: Park 님, 2024년 3월 13일
I do apologize on behalf of my team and Resort.

2/10 - 너무 별로예요

Charlotte

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 15일
Dear Charlotte, We appreciate you Taking the time to share your ratings. We are truly sorry to know that your expectations were not met on your recent visit. If there is anything in particular you did not enjoy please do not hesitate to contact us directly as we strive to improve our services. Your satisfaction is what drives us, and we can not wait to welcome you back for an exceptional experience

6/10 - 괜찮아요

Von

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was rude, the room ok the bathroom was broken water was everywhere. Carpet nasty
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Dear Von,Thank you for your review. We are constantly working hard to provide a high-quality experience for all of our guests, so it is disappointing to hear that we didn't meet your expectations. We will discuss your concerns internally to ensure we meet our high hospitality and cleanliness standards. Your input is appreciated, and we thank you for letting us know where we fell short, as this will enable us to reflect and improve. It is our hope that you will give us another chance to change your perceptions down the line.

10/10 - 훌륭해요

Modesto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Todo estuvo muy bien sólo que el hotel está un poco viejo hay que pasarle la mano
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Thank you for choosing Comfort Inn International Dr. and for sharing your kind review. Please know we are always working to improve and look forward to welcoming you back on future trips to the Orlando area.

10/10 - 훌륭해요

Abu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's very close ro the main roads. And close to the theme parks.
2024년 3월에 1박 숙박함
답변 제공: CI 님, 2024년 3월 9일
thank you

4/10 - 별로예요

John

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The check in desk had a huge line and a single agent. The agent did a wonderful job however many in line were not happy with the wait. The desk was obviously understaffed.
2024년 3월에 1박 숙박함
답변 제공: CI 님, 2024년 3월 9일
thank you

6/10 - 괜찮아요

Kenneth

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room seemed clean which is all the. Really mattered. But, elevator was very dirty, halls not vacuumed and base board falling off.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Kenneth,Thank you for taking a moment to share your experience. We're happy to hear our accommodations impressed and have discussed the issues you encountered with housekeeping so they can be addressed and resolved. It would be our pleasure to welcome you back in the future, so don't be a stranger!

10/10 - 훌륭해요

Anali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy tranquilo buena atención !!!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Anali,It's an honor to have earned your outstanding review of Comfort Inn International Dr.! We're delighted you enjoyed our attentive service and peaceful atmosphere. Thank you for your kind praise and we hope you'll return.