로비

델타 호텔스 바이 매리어트 올랜도 레이크 부에나 비스타 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1209개 이용 후기 중 661개" "
평점 8 - 좋아요. 1209개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1209개 이용 후기 중 154개" "
평점 4 - 별로예요. 1209개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 1209개 이용 후기 중 66개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Jennifer

단체 여행
별로예요: 직원 및 서비스
The property location is great. The outdoor areas and lobby are very nice. However, the rooms are tired and could use some updating. The front desk staff could use some training in customer service. I received and witnessed several customers being treated with an attitude regardless of question or time of day...busy or not. Orlando has MANY hotel choices and I will stay elsewhere next time I am in town.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Jennifer, Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for not meeting your expectations with our accommodations and for the unsatisfactory attitude displayed by our front desk associate. Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we regret falling short in this regard. Please be assured that your comments will be addressed appropriately to enhance the overall guest experience. On a positive note, we are glad to know that you enjoyed our convenient location. Your patience and understanding are deeply valued, and we hope to have the opportunity to regain your trust on a future visit.Sincerely, Will White, General Manager

10/10 - 훌륭해요

Elsa

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome. I should mention though that there were strange construction noises at around 10 pm and after. It’s strange.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Elsa, Thank you for taking the time to review our hotel. While we appreciate your perfect rating, we regret the noise issues during your stay. We are grateful for your patience, and we want you to know our team is always available to help make your stay as comfortable as possible. We hope to have the opportunity to welcome you back to Delta Orlando Lake Buena Vista on a future visit.Sincerely, Will White General Manager

10/10 - 훌륭해요

Angkana

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Angkana, Thank you for choosing Delta Orlando Lake Buena Vista and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for another outstanding visit in the future.Sincerely, Will White, General Manager

6/10 - 괜찮아요

W

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Room had not been cleaned effectively. Chairs and tables had substances on them. Furniture showed signs of wear or stains. Corners of the rooms were not adequately cleaned. Sleeping was difficult due to lack of complete blackout blinds and traffic noise. Staff were helpful and responsive.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the quality and condition of your room. Your comfort and satisfaction are paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Will White, General Manager

6/10 - 괜찮아요

Erik

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
There is a heavy perfumed smell in the lobby, especially near elevators. In Florida, that usualy indicates a mold problem in trying to cover up the smell. This hotel needs to good cleaning and touch up. The elevators are gross and incredibly slow. I took the stairs.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 9일
Dear Erik, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the cleanliness issues and for the delay with the elevators. We strive to provide a comfortable atmosphere and wonderful hospitality, and we regret falling short in this regard. Your comments are invaluable, and we will address them appropriately to ensure the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Sincerely, Will White, General Manager

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 9일
Dear Scott, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager

10/10 - 훌륭해요

Eliana

Wonderful experience as always! Thank you 😊
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Dear Eliana, Thank you for returning to Delta Orlando Lake Buena Vista. There is no better compliment than a guest who keeps coming back time after time. We are so glad you continue to enjoy all that we offer. It is always a pleasure to have you as our guest, and we look forward to your next stay. Thank you again.Sincerely, Will White General Manager

4/10 - 별로예요

Amy

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were really nice but the whole hotel is really dirty. the front area looks nice and that's about it. our room had so much dust in it and the hallways were hardly lit and you can tell by the baseboards that looked dinged up that it needed a huge remodel. it's not worth the price.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Amy, Thank you for sharing your feedback. Please accept our apologies for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh but understand you were looking for a more modern experience. We will gladly share your valuable feedback appropriately for our future plans. On a positive note, we are glad to know that you found our front desk service to your liking. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit.Sincerely, Will White, General Manager

8/10 - 좋아요

Julian

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Julian, Thank you for choosing Delta Orlando Lake Buena Vista and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Sincerely, Will White, General Manager

10/10 - 훌륭해요

Ryo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Valued Guest, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager

6/10 - 괜찮아요

michael

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Michael, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely, Will White, General Manager

4/10 - 별로예요

Henry Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Mr. Thomas, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely, Will White,General Manager

6/10 - 괜찮아요

Esther

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Checking in was a nightmare. I checked in at 7pm and waited an additional 1.5 hours to check in but once I was there the hotel was lovely
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Dear Esther, Thank you for sharing your feedback. While we are glad to know that you enjoyed your overall stay with us, we sincerely apologize for the inconvenience you encountered with the extended delay during check-in. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our front desk team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit.Sincerely, Will White, General Manager

6/10 - 괜찮아요

Maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, beds comfy, rug was old and there was a funky pool smell in the room
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Maria, Thank you for sharing your feedback. While we are delighted to know that you enjoyed our convenient location, we sincerely apologize for the housekeeping issues you encountered with your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Will White, General Manager

8/10 - 좋아요

Brian

가족 여행
The on-site coffee shop was very expensive and hours were poor. The buffet breakfast was very expensive for the price.
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Brian, Thank you for choosing Delta Orlando Lake Buena Vista and sharing your feedback. We are delighted to know that you enjoyed most aspects of your visit. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements. We appreciate your sentiments regarding pricing and look forward to welcoming you back the next time you are in the area.Sincerely, Will White, General Manager

10/10 - 훌륭해요

Billy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location, close to Disney Springs, and close to dining options.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Billy, Thank you for taking the time to share your feedback regarding your recent stay at Delta Orlando Lake Buena Vista. We are glad our ideal location near Disney Springs worked well for you and made your time with us even better. Our guests love how convenient we are to the parks and some of Orlando's best dining options. We look forward to welcoming you back in the future.Sincerely, Will White, General Manager

10/10 - 훌륭해요

Bobbi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best ever
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Bobbi, Thank you for choosing Delta Orlando Lake Buena Vista and sharing your feedback. We are delighted to know that your experience was exceptional. We look forward to the pleasure of welcoming you back for another outstanding visit.Sincerely, Will White, General Manager

10/10 - 훌륭해요

YELITZA

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like the fact that they charge you for the parking but they aren’t responsible if something happens to your vehicle.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Yelitza, Thank you for taking the time to share your feedback regarding your recent stay at Delta Orlando Lake Buena Vista. We understand your frustration regarding parking and please know that we take the safety and security of our guests' vehicles seriously and have measures in place to minimize any risks. While we cannot assume liability for unforeseen incidents, we strive to provide a safe and secure environment for all guests. We appreciate your understanding and look forward to welcoming you back in the future. Sincerely, Will White, General Manager

10/10 - 훌륭해요

Sergei 님, Brooklyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, clean and friendly staff. Will definitely recommend
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 15일
Dear Sergei, Thank you for choosing Delta Orlando Lake Buena Vista and for sharing your feedback. We are delighted to hear that you enjoyed our spotless property and courteous service. Your recommendation means a lot to us, and we look forward to welcoming you back for another outstanding visit.Sincerely, Will White, General Manager

10/10 - 훌륭해요

Carolyn

2024년 2월에 5박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 16일
Dear Carolyn, We are delighted your experience at the Delta Orlando Lake Buena Vista was everything you hoped it would be! Thank you for taking the time to share your perfect rating, and we look forward to your return.Sincerely, Will White, General Manager

6/10 - 괜찮아요

Zach

가족 여행
별로예요: 숙박 시설 상태 및 시설
The room was dated, i found a few bugs in my bag upon packing to leave. The curtains were very old and had holes in them, mattress had stains. Majority of the furniture in the room was dated
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 15일
Dear Zach, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the quality and condition of your room. Your comfort is paramount to us, and we regret not meeting your expectations. We are also sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. Rest assured, your comments will be addressed appropriately to ensure the overall guest experience. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back to provide you with the hospitality you deserve.Sincerely, Will White,General Manager

10/10 - 훌륭해요

Derejre 님, Pembroke Pines

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really close to Disney Main gates.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Derejre, Thank you for your outstanding review of the Delta Orlando Lake Buena Vista. We are delighted to hear that you found our proximity to Disney Springs convenient for your travel plans. We look forward to welcoming you back in the future.Sincerely, Will White General Manager

10/10 - 훌륭해요

Marianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff easy to get around
2024년 2월에 6박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Marianne, Thank you for choosing Delta Orlando Lake Buena Vista and sharing your feedback. Our team takes immense pride in delivering exceptional service, and we are delighted to hear that you found it to your liking. We look forward to welcoming you back for another wonderful visit.Sincerely, Will White, General Manager

8/10 - 좋아요

Christopher John

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Great location
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Mr. Christopher, Thank you for the outstanding review! We are glad our central location worked well for you and made your time with us even better. Our guests love how convenient we are to the parks and some of Orlando's best dining and entertainment venues. Thank you again for choosing the Delta Orlando Lake Buena Vista. We look forward to your next visit. Sincerely, Will White General Manager

8/10 - 좋아요

Ngoc-Vicky

단체 여행
좋아요: 편의 시설/서비스
The property is a bit dated but clean. We also checked in while there was a large soccer group there so there was not many rooms available for us to switch, one of our rooms had a etched stain on the bottom of the bathtub. The AC wasnt working properly for the first night which resulted in a slightly muggy stay but the second night when the AC was working so it was a good stay. Staff was nice and did check us in early which was appreciated as we had a long travel day.
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 8일
Dear Guest, Thank you for taking the time to review your stay and for the kind words about our attentive associates. However, we hope you will accept our apologies for the inconvenience with the air unit. We are happy that our staff were able to make this right for you, and we are truly grateful for your patience. We look forward to welcoming you back at Delta Orlando Lake Buena Vista the next time you are in the area!Sincerely, Will White General Manager

8/10 - 좋아요

Domenic

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good, standard stay at a hotel if you’re looking for a few nights stay near Disney World. Gym was good too.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Domenic, Thank you for choosing Delta Orlando Lake Buena Vista. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely, Will White,General Manager

6/10 - 괜찮아요

Ping

The hotel is old than we thought but it’s okay to stay one night
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Ping, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future.Sincerely, Will White General Manager

10/10 - 훌륭해요

Carmen

2024년 1월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Carmen, Thank you for choosing Delta Orlando Lake Buena Vista and for the excellent rating. We are thrilled to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for another outstanding visit.Sincerely, Will White, General Manager

10/10 - 훌륭해요

Benoit

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Benoit, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager

8/10 - 좋아요

Anna

2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Anna, Thank you for choosing Delta Orlando Lake Buena Vista and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Sincerely, Will White, General Manager

10/10 - 훌륭해요

Alain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Alain, We are thrilled you had an excellent stay at Delta Orlando Lake Buena Vista, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Will White General Manager

10/10 - 훌륭해요

Steve

2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Steve, Thank you for choosing Delta Orlando Lake Buena Vista and for the excellent rating. We are thrilled to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for another outstanding visit.Sincerely, Will White, General Manager

6/10 - 괜찮아요

Mark 님, Calgary

연인과의 여행
좋아요: 청결 상태
Had to pay for parking. Check in was slow. Employee not well trained. Not your typical Delta experience.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 25일
Dear Mark, Thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the issues you experienced with our front desk during check-in. We will share your remarks with our team to ensure these types of concerns are not repeated. We also regret any inconvenience the parking fee may have caused. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Sincerely, Will White General Manager

8/10 - 좋아요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The charge for parking was a little bit of a surprise.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 25일
Dear Tim, Thank you for taking the time to post your online review. We are pleased you enjoyed your overall stay. We also appreciate you pointing out not only what you liked but also the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again, we hope you will choose Delta Orlando Lake Buena Vista the next time you visit Orlando.Sincerely, Will White General Manager

4/10 - 별로예요

Melissa

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Check-in was extremely long. One front desk worker was occupied by a phone call. One individual was very very slow with checking in the client in front of us. After a long day at disneyworld waiting in lines for hours, it was a bit frustrating to wait 20 minutes to check in and relax
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 25일
Dear Melissa, We're grateful for your feedback following your stay. Our team is genuinely sorry for the extended wait you experienced during check-in. We understand the importance of a smooth arrival process and are committed to making improvements. We're reviewing this with our staff to better manage high-demand periods and minimize wait times. Your insights are invaluable as we strive to enhance our service. We hope to welcome you back for a more enjoyable stay.Sincerely, Will White General Manager

10/10 - 훌륭해요

Gail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were greeted as if we were repeat customers (our first but not last! The rooms were exceptionally clean as well as the rest of the property.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Dear Gail, Thank you for being our guest and for your fantastic feedback. Our team works hard to ensure your total satisfaction, so your comments were especially rewarding to read. We are also glad to know that you enjoyed our well-maintained property. Thank you again for taking the time to let us know about your experience. We look forward to your next stay at the Delta Orlando Lake Buena Vista. Sincerely, Will White General Manager

2/10 - 너무 별로예요

Muhammad A

별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Dear Muhammad, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely, Will White General Manager

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Dear Robert, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Delta Orlando Lake Buena Vista. We look forward to welcoming you back on your next visit!Sincerely, Will White General Manager

10/10 - 훌륭해요

RICHARD J 님, Fleming Island

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Inexpensive and nice enough.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Richard, Thank you for your outstanding review of Delta Orlando Lake Buena Vista. We are delighted you were happy with the quality of our service and facilities. We want you to enjoy every aspect of your stay and we are happy to know we met your expectations. Thank you again for sharing your experience. We look forward to your next visit.Sincerely, Will White General Manager

10/10 - 훌륭해요

Danny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Danny, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Delta Orlando Lake Buena Vista look forward to your next visit. Sincerely, Will White General Manager

10/10 - 훌륭해요

Alberto

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Alberto, Thank you for choosing Delta Orlando Lake Buena Vista and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Will White General Manager

10/10 - 훌륭해요

Madeline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 21일
Dear Madeline, We are delighted your experience at the Delta Orlando Lake Buena Vista was everything you hoped it would be! Thank you for taking the time to share your positive feedback. We hope you are already planning another trip our way. Sincerely, Will White General Manager

8/10 - 좋아요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Emily, We are delighted you had a great stay at Delta Orlando Lake Buena Vista. Thank you for the kind rating, and we look forward to hosting you again soon.Sincerely, Will White General Manager

10/10 - 훌륭해요

Sheri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 20일
Dear Sheri,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Delta Hotels by Marriott Orlando Lake Buena Vista; we hope to see you again soon. Sincerely, Will White General Manager

6/10 - 괜찮아요

Michelle

단체 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 1월 18일
Dear Michelle, Thank you for your review of your stay. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Sincerely, Will White General Manager

8/10 - 좋아요

Jose 님, stuart

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The refrigarator in the room was noisy.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear Jose, Thank you for sharing your experience at Delta Orlando Lake Buena Vista. We are glad to read that you had an overall satisfactory stay. However, we hope you will accept our apologies for the noise disturbances you experienced due to the refrigerator. Your feedback gives us valuable insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We hope to see you again on your next visit to Orlando.Sincerely, Will White General Manager

10/10 - 훌륭해요

Daniela

2024년 1월에 8박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Daniela, We are delighted you enjoyed your stay at Delta Orlando Lake Buena Vista. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Orlando.Sincerely, Will White General Manager

8/10 - 좋아요

Jumana

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Jumana,Thank you for the generous rating of Delta Hotels by Marriott Orlando Lake Buena Vista. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to Orlando.Sincerely, Will White General Manager

10/10 - 훌륭해요

salvatore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all good
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Salvatore,Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Delta Hotels by Marriott Orlando Lake Buena Vista. We look forward to your return and wish you all the best with your future travels.Sincerely, Will White General Manager

10/10 - 훌륭해요

Ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 1월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Ricardo, Thank you for choosing Delta Orlando Lake Buena Vista and sharing your experience. We were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely, Will White General Manager