โStaffs are all very friendly and helpful. I was confused at the check-in when they request for my payment which was already finished via hotels.com. I think it is the basic knowledge that customer and hotel both know. If a customer might be confused due to his/her consecutive travels, the hotel must not be confused. When I showed the receipt from hotels.com, the staff said "I believe you." which makes me feel lying while proving my payment. I have travelled for decades, but this was my first...
โI checked in late but the staff was very helpful and accommodating. I got the room that I booked with the amazing unobstructed view of the river. I had some laundry and it was done at a very cheap price. The room was neat and clean, the terrace is large and private, bed is very comfortable and the bathroom is large and newly renovated. The staff is really caring, attentive and went above and beyond to make my stay enjoyable. โ
โThis is a clean, friendly, convenient place that's small but fantastic. GREAT value for the space and services. The staff members are young, friendly, and fluent in English. American University and downtown (Nile and many sightseeing attractions) nearby. Breakfast is made-to-order, not an impersonal "continental" layout. Lots of shopping, nightlife, and Metro within walking distance. The only caveat I would offer is that the tile of the floor of the shower is very slippery. I pointed this out...
โThis place is amazing! Clean room and kitchen, great lacation, feel safety, nice amenities and the most kind and nice staffs i've ever met!! Everybody who's working in this hotel is very helpful and lovely! I really wish i could stay more. Thank you all๐โ
"Staffs are all very friendly and helpful. I was confused at the check-in when they request for my payment which was already finished via hotels.com. I think it is the basic knowledge that customer and hotel both know. If a customer might be confused due to his/her consecutive travels, the hotel must not be confused. When I showed the receipt from hotels.com, the staff said "I believe you." which makes me feel lying while proving my payment. I have travelled for decades, but this was my first experience. Other than that, mostly the stay was good. The window cannot block the road noises and I successfully blocked the sound by using my earplugs. The staffs kindly arranged a breakfast meal box because I needed to check out at 4:20AM. That was simple but nutricious box, and I appreciate it. The hotel is on the first floor and it is hard to find from the outside. These will be useful advice to anyone who stays here."
