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알트 호텔 오타와 여행 후기

3.5 out of 5
알트 호텔 오타와
185 Slater Street, Ottawa, ON

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 637개" "
평점 8 - 좋아요. 1006개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 53개" "
평점 4 - 별로예요. 1006개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 14개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 편리합니다.
국회의사당 전철역에서 두 블록 정도 떨어져 있고 주변에 버스 정류장도 있어 돌아다니기에 편리했습니다. 업무지역이어서 그랬는지 일요일에 묵었는데 주변이 조용해서 좋았숩니다. 실내는 젊은 감성(?)의 부티끄 호텔 분위기였어요(방에서는 특별한 뷰 같은 건 없었어요. 그냥 빌딩 사이 골목 뷰). 직원들 전반적으로 친절했고 편하게 잘 쉬었습니다.
2022년 7월에 1박 숙박함
답변 제공: Lucy 님, 2022년 7월 17일
Thank you so much for your reviews. We are pleased to have you stayed with us and that you enjoyed the hotel as well. Hope to see you back again soon!

10/10 - 훌륭해요

h-wang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Veronique 님, 2019년 10월 8일
Thank you h-wang for taking the time to review our property! We hope to host you again soon!

10/10 - 훌륭해요

Blair

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay. Laura at the front bar was amazing. Front desk staff were great.
2024년 5월에 2박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 5월 23일
Dear Blair, thank you so much for your fantastic 5 out of 5 rating! We’re thrilled to hear that you had a wonderful stay with us. Laura at the bar and our Front Desk team are delighted by your kind words and appreciation. We look forward to welcoming you back again very soon!

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
2024년 4월에 2박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 5월 23일
Dear Daniel, thank you for taking the time to share your feedback! We are delighted to hear you enjoyed your stay. If there's anything specific you think we can improve on to make it a perfect 5 next time, please feel free to let us know. We look forward to welcoming you back again very soon!

10/10 - 훌륭해요

jennifer

2024년 5월에 1박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 5월 23일
Dear Jennifer, thank you for your wonderful 5-star review! We're thrilled to hear you had a great stay and look forward to welcoming you back again very soon!

10/10 - 훌륭해요

Mary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am a big fan of the Alt Hotels - clean, comfortable, friendly, predictable without being boring.
2024년 5월에 1박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 5월 23일
Dear Mary, thank you so much for your glowing review! We're thrilled to hear that you're a big fan of Alt hotels and that we've consistently met your expectations with our clean, comfortable, and friendly atmosphere. We do pride ourselves on providing our guests with an exceptional and consistent experience that's anything but boring. We are looking forward to welcoming you back again very soon!

10/10 - 훌륭해요

Jean-François

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 5월 23일
Dear Jean-François, thank you for your perfect rating! We're thrilled you had a great stay and look forward to welcoming you back soon!

8/10 - 좋아요

Gaetane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bel emplacement, près du parlement et du marché. Chambre propre mais matelas trop mou. Parking public payant 23$ par jour juste en face. Personnel très accueillant.
2024년 5월에 4박 숙박함
답변 제공: Leticia - Superviseure au service à la clientèle. 님, 2024년 5월 22일
Merci pour vos commentaires positifs Gaetane, nous espérons vous revoir bientôt !

10/10 - 훌륭해요

Raffi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was a pleasant surprise. The rooms are small but use the limited space very well like European hotels. Soundproofing was mostly working except at the door. Loud neighbours will still be a problem. We lucked out and only had a noisy neighbour for one of the nights. The only other problem was the hair dryer didn’t work. Everything else was great. Would stay again.
2024년 5월에 3박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 5월 22일
Thank you very much for your perfect 5 out of 5 rating! We're glad you enjoyed your stay overall. We'll address the noise and hair dryer issues. Hope to host you again soon!

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect . The rooms and the staff .
2024년 5월에 3박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 5월 20일
Dear Christine,Thank you for your feedback ! We're thrilled to hear that you enjoyed the rooms and our staff's service. We hope to welcome you back soon !

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was comfy but was a bit too small for us as we would have preferred a King, but they don't have. Staff was very friendly and helpful. The bathroom was different as it had a "sexy" shower that you could watch someone showering from the room and not very private. Oh well, it was different, but the bath products were fantastic. Good central area to go places, didn't need to rent a car as we walked everywhere. Otherwise the hotel was nice and clean.
2024년 5월에 3박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 5월 20일
Dear Mark,Thank you for your detailed feedback! We're glad to hear that you found the bed comfy and appreciated the friendliness and helpfulness of our staff. We understand your preference for a King-sized bed, and we apologize for any inconvenience. It's great to know you enjoyed the bath products and found our central location convenient for walking. We appreciate your comments about the shower design and will take them into consideration. We're pleased that overall, you found the hotel nice and clean. We hope to welcome you back in the future!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There is no parking for the hotel and do not use the recomended parking. It is super easy to find cheap or most of the time free parking on the streets (weekends only).
2024년 5월에 2박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 5월 20일
Dear David,Thank you for your feedback ! You’re right, street parking is free on weekends. Thanks for the tip ! We hope you had a pleasant stay and look forward to welcoming you back soon !

10/10 - 훌륭해요

Larry

출장 여행
좋아요: 편의 시설/서비스
Very nice
2024년 5월에 1박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 5월 22일
Thank you for the perfect rate Larry !

10/10 - 훌륭해요

Vanessa

단체 여행
Very clean, nice ambiance !!
2024년 5월에 2박 숙박함
답변 제공: Leticia - Superviseure au service à la clientèle 님, 2024년 5월 19일
Dear Vanessa,Thank you for your kind words! We're thrilled to hear that you found our hotel very clean with a nice ambiance.We look forward to welcoming you back soon !

10/10 - 훌륭해요

Salomé

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has a nice vibe!
2024년 5월에 1박 숙박함
답변 제공: Leticia - Superviseure au service à la clientèle 님, 2024년 5월 16일
Dear Salomé,Thank you for your feedback, I'm glad you're enjoying the vibe!

6/10 - 괜찮아요

Raha

2024년 5월에 5박 숙박함
답변 제공: Leticia, Guest services supervisor. 님, 2024년 5월 17일
Dear Raha,Thank you for taking the time to share your feedback. Do not hesitate to reach out if you would like to provide us with more details about your stay. We hope to have the chance to welcome you again very soon!Best regards,

10/10 - 훌륭해요

Yuzhou

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New and clean
2024년 5월에 2박 숙박함
답변 제공: Leticia, Guest services supervisor. 님, 2024년 5월 13일
Dear Yuzhou,Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back soon!

10/10 - 훌륭해요

Tommy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone at the front desk was so helpful and kind, and the facilities were perfect for my stay. Will definitely return next time I'm in town!
2024년 5월에 2박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 5월 11일
Dear Tommy, thank you so much for your kind words and glowing review! We're thrilled to hear that you enjoyed your stay with us and that our team contributed in making your experience memorable. We can't wait to welcome you back next time you're back in Ottawa!

10/10 - 훌륭해요

Lise 님, Saint-Narcisse

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent sauf le tapis
2024년 5월에 2박 숙박함
답변 제공: Leticia - Superviseure au service à la clientèle. 님, 2024년 5월 10일
Chère Lise,Merci pour votre retour et votre excellente note. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour. N'hésitez pas à me contacter pour me donner plus de détails sur votre expérience avec le tapis.Au plaisir de vous recevoir très bientôt.

10/10 - 훌륭해요

travis

2024년 5월에 1박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 5월 10일
Dear Travis, thank you do much for your perfect rating! We're thrilled that you had a lovely stay with us. We hope to have the pleasure to welcome you again very soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Small room but compact and nicely designed. Felt cozy
2024년 5월에 1박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 5월 8일
Dear John,I'm delighted to hear that you enjoyed your stay! Cozy can often be the best adjective for a room that feels just right. We hope to have the chance to welcome you very soon !

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Allowed early check in to accommodate lunch plans. Great location. Very comfortable bed.
2024년 5월에 1박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 5월 8일
Dear Andrea,We're thrilled you enjoyed the early check-in and found the location convenient. It's fantastic to hear you had a comfortable stay!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good value, nice central location and great staff. Nice little cafe/bar in the lobby.
2024년 4월에 1박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 5월 3일
Dear John, thank you so much for your kind words and for choosing to stay with us! We're thrilled to hear that you enjoyed your experience, especially our central location, great team, and cozy cafe/bar. We appreciate your positive feedback and hope to welcome you back again very soon!

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Enjoyed our stay (2 nights) Only one issue for me was the slat blinds on windows, not complete blackout! So important for a good night sleep, and a bit surprised, don’t come across this issue usually.
2024년 4월에 2박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 5월 4일
Dear John, thank you so much for your feedback! We're glad to hear that you enjoyed your stay overall. We apologize for the inconvenience with the blinds not providing complete blackout. Your input is vital as we are constantly striving to improve our guests' experience. We hope to welcome you back very soon for an even better experience.

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A totally cool and unique boutique hotel. Well located downtown close to Parliament, rideau canal, etc.
2024년 4월에 5박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 5월 3일
Dear Paul, thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our boutique hotel to be cool and unique. We're glad our downtown location worked well for you, making it convenient to explore attractions like Parliament and the Rideau Canal. We hope to welcome you back again very soon!

8/10 - 좋아요

Virginie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property overall.
2024년 4월에 2박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 5월 1일
Dear Virginie,Thank you so much for choosing us for your stay, I am It brings me great pleasure to learn that you had a positive experience. We hope to see you again very soon !

8/10 - 좋아요

Daehyuk

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There is no parking space
2024년 4월에 1박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 5월 3일
Dear Daehyuk, thank you for sharing your feedback with us. We're sorry to hear that the parking facilities did not meet your expectations. Although we do not have parking onsite we do have covered public parking conveniently located right across the street. We hope that we will have the pleasure to welcome you again very soon.

10/10 - 훌륭해요

Dee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 5월 1일
Dear Dee, thank you so much for the perfect score! We're delighted that you enjoyed your stay with us and look forward to welcoming you again very soon!

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스
I had a great stay, the rooms were comfortable and clean and it's in a great location.
2024년 4월에 2박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 5월 1일
Dear Catherine,Thank you so much for the perfect score! We're delighted that you enjoyed your stay with us. I will definitely pass along your kind words to our teams, which I am sure will be thrilled to read them!We are looking forward to welcoming you again very soon!Best regards,

10/10 - 훌륭해요

Cam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 5월 1일
Thank you so much, Cam, for your perfect rating of 5 out of 5! We can't wait to welcome you back again soon!

10/10 - 훌륭해요

Rui

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property
2024년 4월에 2박 숙박함
답변 제공: Florence 님, 2024년 4월 27일
Thank you for your great review, Rui! We are so happy you enjoyed your stay. We hope you had safe travels, and we hope to see you again next time!

10/10 - 훌륭해요

Arthur

2024년 3월에 2박 숙박함
답변 제공: Florence 님, 2024년 4월 26일
Thank you so much for your great review, Arthur! We are so happy you enjoyed your time here and hope you had safe travels!

10/10 - 훌륭해요

Vu Hoang

2024년 4월에 1박 숙박함
답변 제공: Leticia, Guest services supervisor. 님, 2024년 5월 13일
Dear Vu Hoang,Thank you for your perfect score! We hope to have the pleasure of welcoming you again soon !

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay and staff, bed was comfy and loved the bathroom. No parking though did make me nervous to leave my car in the street but it was a goo stay. It was conveniently close to everything downtown though I would recommend this hotel.
2024년 4월에 1박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 4월 24일
Dear Jacob, thank you so much for your wonderful review! We're thrilled to hear that you had a great stay with us and that you found our staff, bed, and bathroom to your liking. We do have a covered public parking, right across the street, that we also suggest to our guests. We appreciate your recommendation and hope to welcome you back again soon!

10/10 - 훌륭해요

Sandra

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful, and rooms were clean.
2024년 4월에 1박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 4월 24일
Dear Sandra, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay with us and that our friendly staff and clean rooms made your visit memorable. We hope to welcome you back again very soon!

6/10 - 괜찮아요

Emilie

2024년 4월에 2박 숙박함
답변 제공: Leticia, Guest services supervisor. 님, 2024년 5월 13일
Dear Emilie,Thank you for your rating. We appreciate your feedback and hope to make your next experience even better !

8/10 - 좋아요

Sylvie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre spacieuse et très fonctionnelle
2024년 4월에 2박 숙박함
답변 제공: Lise - Directrice adjointe, service à la clientèle 님, 2024년 4월 22일
Chère Sylvie,merci d'avoir pris le temps de nous faire parvenir vos commentaires positifs.Nous sommes ravis que vous ayez apprécié votre séjour et trouvé la chambre spacieuse et fonctionnelle. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !

10/10 - 훌륭해요

cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Leticia - Guest services supervisor. 님, 2024년 4월 22일
Dear Cheryl, thank you so much for the perfect score! We're delighted that you enjoyed your stay with us and look forward to welcoming you again very soon!

10/10 - 훌륭해요

Phyllis

연인과의 여행
It’s very quiet and very cozy.
2024년 4월에 1박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 4월 22일
Dear Phyllis, thank you so much for your kind words, for choosing to stay with us and for your perfect score! We're thrilled to hear that you found our hotel quiet and cozy. We hope to welcome you back very soon!

10/10 - 훌륭해요

Mary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the Alt properties
2024년 4월에 3박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 4월 17일
Dear Mary, thank you so much for your wonderful feedback and for choosing Alt properties! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back for another great experience very soon!

10/10 - 훌륭해요

Mathieu

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
L’eau de la douche et du lavabo étais bouillante incapable d’abaisser la température… sinon la chambre étais incroyable et personnel super gentil
2024년 4월에 1박 숙박함
답변 제공: Lise - Directrice adjointe, service à la clientèle 님, 2024년 4월 17일
Cher Mathieu, merci infiniment d'avoir pris le temps de nous faire parvenir vos commentaires. Je suis ravie de savoir que vous avez apprécié votre chambre et notre équipe. Je suis, par contre, désolée d'apprendre que vous avez eu des problèmes avec la température de l'eau. Je vais immédiatement enquêter afin de m'assurer que cela ne se reproduise plus à l'avenir. . Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt!

10/10 - 훌륭해요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was amazing everyone there is so friendly and always so nice walking by and being greeted by staff.
2024년 4월에 2박 숙박함
답변 제공: Anushka 님, 2024년 4월 14일
Hello George, We wanted to extend our heartfelt thanks for your sweet review. Your feedback is appreciated, and we're grateful for the time you took to share your experience. We're thrilled to hear that you enjoyed your stay with us.We're already looking forward to your next visit, and we can't wait to welcome you back soon!

10/10 - 훌륭해요

Maude

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superbe hotel, la chambre est parfaite et l'endroit est tranquille
2024년 4월에 1박 숙박함
답변 제공: Leticia - Superviseure au service à la clientèle 님, 2024년 4월 14일
Nous vous remercions sincèrement pour vos aimables mots ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour chez nous et que vous avez trouvé notre hôtel superbe, la chambre parfaite, et l'endroit tranquille. Votre satisfaction est notre priorité absolue, et nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite.

8/10 - 좋아요

Charles 님, Deer Park

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice
2024년 4월에 3박 숙박함
답변 제공: Leticia, Guest services supervisor. 님, 2024년 4월 8일
Dear Charles,Thank you for your feedback and for choosing to stay with us! We're glad you enjoyed your stay and look forward to welcoming you back soon!

10/10 - 훌륭해요

Nam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that it was a quiet hotel, and loved the aesthetics. The only thing that was annoying was that the water pressure was really low.
2024년 3월에 6박 숙박함
답변 제공: Florence 님, 2024년 4월 4일
Thank you so much for your feedback, Nam! We are sorry the water pressure was not satisfactory and rest assured we are looking into this. We remain happy you enjoued the hotel and we hope to see you again in the future!

10/10 - 훌륭해요

Kirby

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Florence 님, 2024년 4월 2일
Thank you for your great review, Kirby! We truly hope to welcome you again in the future!

6/10 - 괜찮아요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We could hear activity next door/in the hall while in our room. No privacy in the bathroom in our room (the design of the door and in the shower)
2024년 3월에 3박 숙박함
답변 제공: Leticia, Guest services supervisor. 님, 2024년 3월 24일
Hi Laura,Thank you for bringing these issues to our attention; we appreciate your feedback to help us enhance our services. I am very disappointed to hear that you were not able to fully enjoy your stay with us due to a disturbance caused by neighboring guests. Your feedback is invaluable to us, and we will address the design issues promptly to ensure a more comfortable stay for future guests. If there's anything else we can assist you with or if you have further concerns, please don't hesitate to reach out. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Thank you !Leticia,Guest services supervisor.

8/10 - 좋아요

JOSHUA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lise - Assistant Guest Services Manager 님, 2024년 3월 27일
Thank you for your feedback and for choosing to stay with us! We're glad you enjoyed your stay and look forward to welcoming you back soon!

4/10 - 별로예요

Hocine

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing appealing in this hotel, no restaurant, its dormitory. it doesn't reflect the what it advertized.
2024년 3월에 2박 숙박함
답변 제공: Florence 님, 2024년 3월 18일
Thank you for taking the time to share your feedback, Hocine. We are sorry to learn that we did not live up to your expectations. Please feel free to reach out to me to discuss your stay further. We do hope to have the opportunity to welcome you back so we can regain your trust.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Florence 님, 2024년 3월 13일
Thank you for your review Daniel! We hope to welcome you back again soon and ensure a 5 star experience!