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Arc The Hotel

4.0 star property
Downtown Ottawa's urban retreat offers a peaceful garden setting in the city center with excellent dining options just steps from the door

Choose dates to view prices

Arc The Hotel in Downtown Ottawa features a tranquil garden oasis and a restaurant serving all daily meals. Guests praise the staff and the location, which is within walking distance of Parliament Hill. Services include dry cleaning and bike rentals for exploring the area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available
  • Business services
The current price is ₩202,719
₩259,142 total
includes taxes & fees
Jun 21 - Jun 22

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About this property

Arc The Hotel

  • Luxury upscale hotel near Byward Market Square
  • A short walk from Parliament Hill, Arc The Hotel provides dry cleaning/laundry services, a bar, and a conference center. The on-site restaurant, ARC Restaurant & Lounge, offers breakfast, lunch, and dinner.
  • Other perks at this hotel include:
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
    • 3 meeting rooms, luggage storage, and concierge services
    • Multilingual staff, an elevator, and a banquet hall
    • Guest reviews speak highly of the central location, helpful staff, and first-rate property condition
  • Room features
  • All 112 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like desk chairs and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/tub combinations
    • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 25 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 14.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 13.00 to 22.00 for adults, and CAD 9 to 22.00 for children
  • Secured self parking fee: CAD 34 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Arc The Hotel pet-friendly?

Yes, Arc The Hotel allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Arc The Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Arc The Hotel on Jun 21, 2026 start from ₩202,719, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CAD 34 per day. Limited spots are available.

What time is check-in at Arc The Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Arc The Hotel?

Check-out is at 11:00 AM. Late check-out is available for CAD 100.00 (subject to availability).

Where is Arc The Hotel located?

Located in Downtown Ottawa, this luxury hotel is within a 10-minute walk of Elgin Street and Rideau Canal. Parliament Hill and University of Ottawa are also within 15 minutes. Parliament Station is only a 4-minute walk and Lyon Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 599 out of 1147 reviews
Rating 8 - Good. 313 out of 1147 reviews
Rating 6 - Okay. 155 out of 1147 reviews
Rating 4 - Poor. 46 out of 1147 reviews
Rating 2 - Terrible. 34 out of 1147 reviews

Reviews

Verified

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where very clean and the restaurant was very reasonable priced, over all great stay .Staff was very accommodating.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly and helpful staff. Just the parking was not suitable for a bigger truck.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bashiru

Liked: Cleanliness, staff & service, amenities
Great staffs, spotless rooms And great breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, love the decor, breakfast was great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Front desk and door staff were attentive, pleasant and welcoming. The restaurant is a gem of a spot for a tasty breakfast served by friendly servers. It was great to be back at the ARC .
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu was fresh. Staff were very accommodating Room was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Arc is a great value. The location is fantastic, the hotel / room / amenities are modern and well maintained, and staff is welcoming, friendly, and knowledgeable.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent , food and service in the restaurant was excellent! Enjoyed my stay in Ottawa
Stayed 2 nights in Dec 2025
Verified

8/10 Good

jason

Liked: Cleanliness, staff & service
Room was clean and staff was very good.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and very accommodating. Enjoyed our stay!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and welcoming. The room was clean, comfy and exactly what I needed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pina

Liked: Cleanliness, staff & service, amenities
Wonderful place very comfortable beds and very clean.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

amrit

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time staying at this hotel. Staff was very extremely friendly and helpful, rooms were nice and clean, and lots of places to go that are within walking distance. Great hotel and will definitely go back.
Stayed 1 night in Aug 2025
Verified

8/10 Good

brian

Liked: Cleanliness, property conditions & facilities
nice room ,clean . courteous staff good location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Location is great! Beds are super comfortable and nice staff!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, spacious room. Nice and quiet despite being downtown
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Blake

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and attentive staff. Nice sized, comfortable room. Bathroom a bit small and dated and closet space is minimal.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jangar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, eas access to almost all historic amenities in Ottawa
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Malay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful, and enhances the value of this hotel in addition to its central location and cleanliness.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
This hotel is centrally located, has a great price and has awesome staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean room. Friendly, efficient staff.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really welcoming and attentive to all our needs, always available with a smile...the location was excellent for our daily walking excursion, special thanks to Abby for her exceptional customer service handling our dinning request while serving an unexpected crowd with a smile, a true professional
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great service.

Room was very clean. No issue with the service received. Staff at front desk were great.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
Loved how spacious the corner room was and the bathtub!
Stayed 1 night in Jul 2025