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오베르지 듀 라크 보샹 여행 후기

2 out of 5
오베르지 듀 라크 보샹
686 Boulevard Maloney Est, Gatineau, QC

이용 후기

6.6
평점 10 - 훌륭해요. 130개 이용 후기 중 21개" "
평점 8 - 좋아요. 130개 이용 후기 중 37개" "
평점 6 - 괜찮아요. 130개 이용 후기 중 40개" "
평점 4 - 별로예요. 130개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 130개 이용 후기 중 13개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

Isaiah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Julie

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Yong jin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smells full of cigarettes. STAY AWAY. Can’t sleep here due to too strong smell
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 13일
I'm sorry to hear about your experience. We take feedback like this seriously and will address the issue immediately. Our goal is to ensure all our guests have a comfortable stay, and we apologize for falling short in your case. If there's anything else we can do to make it right, please let us know.

6/10 - 괜찮아요

Ali

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was not bad.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

lucas a

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jean 님, Laval

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très très bien pour le prix. Merci
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Ginette

연인과의 여행
très propre, mais a grand besoin de rénovations, marques de cigarettes sur les meubles et sur le rebord du bain.Lits très confortables et bien situé.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Genevieve

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to take some time before I wrote this because I was too angry after the fact. This room was absolutely awful. First thing upon entry we were hit with the strong smell of cigarettes despite it being a non smoking motel. The smell was so strong that I got a headache the whole night. We tried opening a window to allow some air in but it actually made it worse because the window screens reeked of cigarette smoke too. Then I realized the smoke detector was removed from the ceiling mount and was sitting on a shelf. This is absolutely unacceptable. When I picked up the keys at 3ish I did not go see the room as the front desk staff said it was still being cleaned. We only saw the room when we arrived for the night at 8pm. How did the cleaning staff not correct the smoke detector issue. So unsafe. The rest of the room was deplorable. The comforter and blanket smelled dirty and the pillows as well. One of the worst parts of the whole space was that every edge of the night stand, table, and bathtub ledge were covered in burn marks from lighters or hot spoons in relation to drug use. The bathroom was still covered in other people’s hair and the faucets were grimy with dirt. We were so devastated. We just wanted a decent place to sleep as we were only there from 8pm to 9am. I don’t understand how this place had such positive reviews, unless this was their worst room. I would never stay here again and would tell everyone to stay clear.
2024년 2월에 1박 숙박함
답변 제공: Staff 님, 2024년 3월 19일
Dear Genevieve,Thank you for taking the time to share your feedback. We're truly sorry to hear about your disappointing experience during your recent stay at our hotel. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations.We take all guest feedback seriously and will thoroughly investigate the issues you've raised to ensure they are addressed promptly. Please know that we are committed to continuously improving our services and facilities to provide a better experience for all our guests.Please don't hesitate to reach out to our management team directly.Thank you again for sharing your concerns. Warm regards,

8/10 - 좋아요

Marjorie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The heating was insufficient even with a little heater.
2024년 2월에 1박 숙박함
답변 제공: Auberge du lac Beauchamp 님, 2024년 3월 5일
Nous sommes désolés d’apprendre que vous avez vécu une expérience contrariante avec nous. La satisfaction de nos clients est notre priorité et nous aimerions discuter de vive voix avec vous pour avoir votre témoignage complet afin d'éclaircir cette situation et y apporter les correctifs nécessaires.

10/10 - 훌륭해요

Hanh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good!
2023년 12월에 3박 숙박함

8/10 - 좋아요

Amine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Diane

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Bonjour, Très bon accueil à la réception. Bon prix. Merci.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Abdul

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Food Lights
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Liezel

가족 여행
We we’re not able to sleep because we are suffocating with the smell of cigarette from outside that coming from the aircondtion, the comforter is so itchy that we think they didnt wash for a long time, please dont allow smoking in your property
2023년 9월에 1박 숙박함
답변 제공: Sylvain 님, 2023년 9월 11일
Hello Liezel,Im sorry to hear you didn't enjoy your stay.We will try to our best to make sure that people smoke further away from the rooms. Id like to reassure you that all the sheets and comforters are professionally washed by Canadian linen and are changed daily.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The motel has all the necessities and is great value for the money. There is a strong left over smell of smoking. I guess it never occurred to me to check if this was a non-smoking hotel. Smoking is allowed 😥
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was quiet, has microwave and small fridge in room as well as wifi. It was near variety of stores. Only a few units which adds to the quiet
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, convenient location and clean room.
2019년 9월에 2박 숙박함

4/10 - 별로예요

Anthony

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Chambre d'un temps passé
Séjour d'une nuit en couple afin de visiter Ottawa. La chambre que nous avons eue sentait très fortement la cigarette. La personne de la réception nous a dit qu'il n'existe pas de chambre non-fumeur dans leur établissement. Heureusement, elle s'est trouvée compréhensive et nous a donné une autre chambre pour la nuit dans laquelle l'odeur était beaucoup moins présente voire presque inexistante (même si une arrière odeur était la). La tv date de plusieurs années car il s'agit encore d'une tube cathodique et elle est très mal située (dans un meuble le long d'un mur à côté du lit mais pas face au lit). Le lit n'est pas très confortable car très mou et bouge beaucoup lorsque 2 personnes sont dessus. La propreté est ok. Les chambres restent très vétustes et ont besoin d'une bonne rénovation afin de pouvoir rester dans l'ère du temps et non pas demeurer dans les années 90. L'isolation sonore est moyenne également (bruit de la route principale à côté). Des magasins sont à quelques km (supermarchés, restaurants) si besoin.
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 3박 숙박함

8/10 - 좋아요

John

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The motel is close to Ottawa, in line with expectations from motel. While the 2 rooms were clean. tidy and had air conditioner, there was a strong cigarette smell in each, obvious people smoke there.
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, thanks for everything.... called to confirm 👍
2019년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
No Wifi, THe room was stinking with a cigarette smell, though we booked for non-smoking
2019년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better than I expected . Very clean, tidy and neat.
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bien aimé, selon nos besoins. Suggestion: recevoir une information pour la remise des clés au départ. Nous les avons laissées sur la table de la chambre et fait une vérification téléphonique vers 12:45 heures. Tout était ok.
2019년 5월에 2박 숙박함

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value, clean, friendly owners
Excellent value. We came here for our move to the area. Last year we stayed at a motel for the same price but this one is better, there was no smell of smoke which is important because my husband and I both have asthma and we had our toddler with us. This place also welcomes pets (we brought our cat and a neighbour had 2 large dogs) but it was clean. Only thing I would suggest is to repaint the parking lot and provide a wifi password for guests checking in after hours. I love how they handled us checking in after hours as well.
2019년 4월에 1박 숙박함
답변 제공: Auberge du lac Beauchamp 님, 2019년 5월 6일
Thank you we appreciate your opinions

6/10 - 괜찮아요

Catherine

좋아요: 직원 및 서비스
2019년 4월에 1박 숙박함

8/10 - 좋아요

Raul

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

Dont.
The room was reeking of Cigarettes, that smell stayed for the entire night we were there, no matter how much we sprayed. There was so much noise from the highway which is right by the motel. This room was the cheapest option in ottawa area but we should have spend more money and gone somewhere alse, NOT RECOMMEDED. We've been at many motels in our vaction in canada and this was the worst.
2018년 9월에 1박 숙박함

6/10 - 괜찮아요

liza 님, ijmuiden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vlak bij het meer. Uitzicht van Motel minder.
Bus naar downtown pal voor de deur, dan met metro. Zeer makkelijk.zeer
2018년 8월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2018년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
1 étoile pas plus...
1 étoile pas plus... propreté douteuse, télévision date des années 80, low res...
2018년 5월에 2박 숙박함

8/10 - 좋아요

Partheepan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Raquel 님, Quebec

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean room, but older appearance
We arrived after the office closed, so we called them, and they came to check us in. The owners were very friendly and helpful. I had paid online before getting there (received e-mail confirmation), but she said she had not accepted it, and asked me to get my credit card again, because or else she would have to log in to accept it. This seemed strange to me, and I didn't want to pay again. Eventually she logged in, but that was a bit frustrating. We were happy with the room, it was clean, but it looks old.
2018년 4월에 1박 숙박함

8/10 - 좋아요

Audrey-Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Correct
Très propre, belle salle de bain. Lit très très dur et les oreillers étaient fini.

4/10 - 별로예요

alain

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
non plus jamais
Chambre en rénovation pas fini et pas très propre passé deux nuits et le menage pas fait entre les deux entend les bruits extérieur vieux meubles.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Well located, with easy access to Ottawa
Overall nice experience. Comfortable for a family of 4.
2018년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bien, mais changements à apporter...
Les rideaux sont très minces et laissent passer la lumière des phares, ce qui n'est pas agréable en pleine nuit. Des rideaux étanches devraient être fixés. Un bar se trouve à proximité, c'est donc très bruyant. La salle de bain devrait être refaite (joints de bain, taches de rouille partout). Mais très propre.
2018년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful
Room was dirty, medication and garbage under beds Avoid this place, there are nicer ones in the area!!!
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Convenient and Safe Location near Ottawa, ON
5 Star Experience. This was a wonderful motel. Very clean, safe location in Gatineau, QC. The room had a microwave, fridge, and table with two chairs so you can eat food comfortably in the room. The best thing about the motel is that you can park your car backwards and the door to your room is only three steps from the trunk of your car. This way you always have easy access to your car at any time and you don't have to take everything out. Two things that they need to do to improve is write the Wi-Fi password on your receipt or room key, and work on the shower's water temperature. The shower has difficulty maintaining a constant temperature (even once you set the temperature, the water coming out of the shower would oscillate between too hot and too cold). However, the shower would still be at the right temperature for long enough that you just have to step back when the water coming out of the shower head is too hot or too cold and wait (about 5 seconds) for the temperature to go back to normal.
2017년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel at road site, small and old facility
Room was equipped only with basic furnitures, but with fridge and TV. Room was smelling cigaretts, bathroom not very clean and needs maintenance. Parking in front of the room. Sorry, but no recommadation for families and tourists. Reception only open from 11 - 18, but always available by phone and deposit of the key is not a problem. We booked this only, because several other motels were booked out.
2017년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함

8/10 - 좋아요

Kathy 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable, good value
Simple motel.... clean and comfortable. Near Ottawa. Shopping and restaurants nearby.
2017년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 4박 숙박함

6/10 - 괜찮아요

Jim 님, Niagara.Falls, Ontario

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Motel located in the outskirts of Gatineau.
Cozy motel in a quiet section of Gatineau on a major street. The room is small and clean but comfortable. The bathroom needs to be updated but still serves its purpose. There are no amenities. Good value for your money.
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

Jill 님, Calgary

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Okay for a night
Upon arriving, I thought I had booked yet another terrible motel, but the old saying "never judge a book by its cover" hold true for this place. Granted it is in a weird place, and terribly outdated, but the rooms were clean and the beds comfy, and for one night, what more can you ask for. It was very quiet as well considering we were just off the road.
2017년 7월에 1박 숙박함

8/10 - 좋아요

Norman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good and comfortable
Good
2017년 7월에 1박 숙박함

8/10 - 좋아요

Lillian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Courteous staff!
This hotel is a little old but clean and served our purpose for 2 nights based on the cost. Our room was small and we were a little cramped for space with 4 adults. The people at the front desk were very kind, courteous and helpful with helping us with directions and amenities in the area.
2017년 6월에 2박 숙박함