Close to Byward Market Square and University of Ottawa, Capital Hill Hotel and Suites provides a coffee shop/cafe, laundry facilities, and a 24-hour gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.
Located in Downtown Ottawa, a neighborhood in Ottawa, Capital Hill Hotel and Suites is near a metro station. National Arts Centre and National Gallery of Canada are cultural highlights, and some of the area's landmarks include Rideau Canal and Peace Tower. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Visit our Ottawa travel guide
Close to Byward Market Square and University of Ottawa, Capital Hill Hotel and Suites provides a coffee shop/cafe, laundry facilities, and a 24-hour gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Cooked-to-order breakfast (surcharge), valet parking (surcharge), and multilingual staff
Meeting rooms, a front-desk safe, and concierge services
A porter/bellhop, smoke-free premises, and an elevator
Room features
All 155 rooms include comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes.
Extra amenities include:
Bathrooms with shower/tub combinations and free toiletries
42-inch flat-screen TVs with cable channels
Separate sitting areas, coffee/tea makers, and heating
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: CAD 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
Self parking fee: CAD 22 per day (in/out privileges)
Valet parking fee: CAD 22 per day (in/out privileges)
Pet fee: CAD 20 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Capital Hill Hotel
Capital Hill Hotel Ottawa
Capital Hill Ottawa
Capital Hill Hotel And Suites
Capital Hill And Suites Ottawa
Capital Hill Hotel and Suites Hotel
Capital Hill Hotel and Suites Ottawa
Capital Hill Hotel and Suites Hotel Ottawa
Frequently asked questions
Is Capital Hill Hotel and Suites pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 20 per pet, per stay. Service animals are exempt from fees.
How much is parking?
Self parking is available for CAD 22 per day. Valet parking is available for CAD 22 per day. Limited spots are available.
What time is check-in at Capital Hill Hotel and Suites?
Check-in start time: 4:00 PM; Check-in end time: midnight.
What time is check-out at Capital Hill Hotel and Suites?
Check-out is at noon.
Where is Capital Hill Hotel and Suites located?
Located in Downtown Ottawa, this luxury aparthotel is within a 5-minute walk of Sparks Street and Rideau Canal. Parliament Hill and University of Ottawa are also within 15 minutes. Parliament Station is only a 4-minute walk and Rideau Station is 8 minutes.
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Reviews
Capital Hill Hotel and Suites Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
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The property was fine.
What I did not appreciate is due to the corona virus I was stranded, my family paid for the hotel and the hotel did not want to take the deposit cash or via credit card from them I had to call a friend that lives in Ottawa to come to the hotel with his credit card. That was not good.....We paid online for hotel it was just terrible.
It is right downtown, near cheap/free parking, and the rooms are spacious and clean. Check-in is always very fast, and the building is walkable to many nearby destinations.
Great place to stay...free parking from Saturday through to Sunday evening!
We were very pleased with this location and the property. We will be back again.
Pros...The location is great for exploring the downtown area. My bed was comfortable and the pillows had different comfort levels. Cons...the room itself left something to be desired. The bathroom needs major work, the sink was cracked in several places. There was no fan. The shower controls were extremely difficult to regulate. It was very definite that it was an older building, in need of a major facelift. Parking was off site and expensive. I think I definitely overpaid for the quality I received.
Like
Verified traveler
Stayed 2 nights in Mar 2020
Verified
2/10 Terrible
Verified traveler
Mar 4, 2020
Disliked: Cleanliness, staff & service
I like the location. I dislike the attitude at check in and the fact that they did not respected what they offer. I made a reservation based on $99.00 per night and when I checked in, every day they wanted to charge me a different rate ranging from 109 - 159$ per night. Not acceptable. I will not stay at this place again and will ensure my friends know.
Verified traveler
Stayed 8 nights in Feb 2020
Verified
6/10 Okay
Verified traveler
Mar 2, 2020
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was in a perfect location and staff were kind. However, the wifi was terrible and the room wasn’t as nice as I thought it would be!
I really liked the location of this hotel. We checked in and did not need our car to drive anywhere. We were there for Winterlude and was able to walk to each destination. Also there were so many restuarants nearby and a little mall as well. I really like the little kitchen area which we made use of.
Cleanliness aspect was great. Pantry should be more accessible.
Verified traveler
Stayed 1 night in Feb 2020
Verified
6/10 Okay
Verified traveler
Feb 21, 2020
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel location is great. Room was spacious and clean. Heat was easy to set. Bathroom was very small. Sink drain was terribly clogged. Only got towels for 3 when there were 4 of us. No exhaust fan in bathroom. Air quality seemed poor, as I woke up terribly congested both mornings.
Great location, comfortable Room and bed, good wifi. Quiet. Very helpful and welcoming staff. Easy walking to downtown Ottawa govt buildings, businesses, entertainment and restaurants. “Bib” restaurant off lobby very convenient and fast. Hotel is in process of upgrading their wifi.
Hotel is in rough shape. Only two elevators makes for long wait times at prime times at this hotel. Parking was horrible there overflow parking (shared public parking a block away) was even full with only option to search for street parking.
Also vending machines were not functioning and only option for late night drinks or snacks is skip the dishes.
I loved the kitchenette I loved the location the beds were comfy the coffee in room was good we also liked the microwave and fridge and the fact that there was dishes was very helpful. The lack of parking was a mini problem how ever they do offer off site parking we would come and stay again
Clean and spacious.
Staff very collaborative and full of attention.
Internet was awfully slow and not working well.
The suites need to have a microwave and a fridge otherwise it's not a suite.
Martin
Stayed 1 night in Feb 2020
Verified
8/10 Good
Verified traveler
Feb 17, 2020
Liked: Cleanliness, staff & service, amenities
Front staffs area very helpful and accommodating.
They provided instructions on the fee parking on Sundays.
Great location in the centre of it all right downtown and walking distance to lots of things. However, major issue is lack of introduction to hotel amenities, slow elevators and parking issues. For parking, you're on your own finding parking in the area as the hotel has really zero parking available on-site.