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Hyatt Place Ottawa West

3.0 star property
Travelers soak in the sun-filled indoor pool before heading to The Placery restaurant, where attentive staff serve delicious meals near popular Ottawa attractions.

Choose dates to view prices

Hyatt Place Ottawa West provides an eco-friendly stay with a complimentary breakfast buffet and American dishes at The Placery. Guests relax in the indoor pool, stay connected with in-room WiFi, and enjoy beverages from the on-site cafe throughout their visit.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
The current price is ₩197,110
₩236,098 total
includes taxes & fees
Jun 4 - Jun 5

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About this property

Hyatt Place Ottawa West

  • Hotel near Canadian Tire Centre
  • A free breakfast buffet, a coffee shop/cafe, and a bar are just a few of the amenities provided at Hyatt Place Ottawa West. The on-site American cuisine restaurant, The Placery, offers lunch and light fare. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self parking
    • A TV in the lobby, smoke-free premises, and a computer station
    • A 24-hour front desk, wedding services, and a banquet hall
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 140 individually furnished rooms feature comforts such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
  • Other amenities include:
    • Highchairs and free infant beds
    • Bathrooms with tubs or showers and hair dryers
    • 55-inch Smart TVs with digital channels
    • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,141 reviews
The price is ₩186,160
₩222,987 total
includes taxes & fees
Jun 7 - Jun 8
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Place Ottawa West have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hyatt Place Ottawa West?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Ottawa West on Jun 4, 2026 start from ₩197,110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Ottawa West pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Ottawa West?

Check-out is at noon.

Where is Hyatt Place Ottawa West located?

Located in Nepean, this hotel is 2.2 mi (3.5 km) from Queensway Carleton Hospital and 3.1 mi (5 km) from Wesley Clover Parks. Bayshore Shopping Centre and Andrew Haydon Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1314 out of 1935 reviews
Rating 8 - Good. 438 out of 1935 reviews
Rating 6 - Okay. 97 out of 1935 reviews
Rating 4 - Poor. 42 out of 1935 reviews
Rating 2 - Terrible. 44 out of 1935 reviews

Reviews

Verified

10/10 Excellent

Sepehr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast Clean rooms Good Staff Worth the money
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Kamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful much spacious family rooms ,excellent complimentary breakfast.,helpful staff..Our whole family love this place.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good breakfast, convenient location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tuija

Food was good, staff was friendly and location was great!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

UZAIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great…lots of choices. Parking was safe!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly and helpful staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant and service!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brenda

The entire stay was great. From check in, to many trips to the pool, room size, breakfast buffet , free parking , all made it an amazing family trip. On site restaurant was a pleasant addition to our stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and the location is convenient.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant next door
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the hotel and its facilities. Just a 15 minute drive from Ottawa city centre and you get a large spacious room with free parking and free breakfast. The staff were very friendly and the breakfast had a great selection. Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, pool a little cold for the kids.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms, the breakfast has lots of variety and the restaurant a cross the parking lot was good food and service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff Extremely clean hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Friendly staff; large clean room & bathroom.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean spacious rooms, liked the small sectional for seating in the room! Beds were comfortable. Really liked the 3pm check-in and noon checkout. Lots of free parking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

DION

Liked: Cleanliness, amenities, property conditions & facilities
perfect thanks...good breakfast as well
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff , nice place , nice clean room, great area woth nice places nearby.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amielyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the room are clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lise

Liked: Cleanliness, property conditions & facilities
The room met our needs and the staff was courteous.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Clean, up to date, nice bathrooms, sufficient parking and quick check in and check out. I would stay at this hotel again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included and excellent. Good variety. Staff are friendly. They called to check that the room was suitable and to see if we needed anything. The bed was comfortable and the water was hot for a shower in the am!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great amenities
Stayed 1 night in Dec 2025