Upon checkin we were given 2 keys, one did not work. Upon entering our unit, we were greeted with a major leak in the ceiling of the living room. The carpet was completely soaked. Apparently, this had been a problem because they had screwed in a board in the ceiling to hold it up. The screws were coming out. The unit looked like it hadn’t been maintained since the 1970’s. Nothing in that unit looked liked the pictures we saw online! We called the front desk, asked to moved, but she informed me that they are fully booked and maintenance would be out. Maintenance came, brought a dehumidifier, and got some of the water out as best they could. Later that afternoon, after washing my infants bottles, a puddle appeared in the kitchen floor. Called front desk, maintenance again comes and eventually fixed the sink. That evening I pulled out the sofa bed for my 12 year old to sleep on and there are chip crumbs all over the couch, a squeaky toy under the couch, and the mattress looked like it had been there for 50 years. 2 days later it rains, and water is dripping from ceiling again. It was evening, front desk line sent me to security of which he informs me maintenance has gone for evening, but he would be sure to let them know in the morning. Maintenance came at 8:45am the next morning, our checkout day. This gentleman apologized for the conditions we had to stay in and said the ceiling could give way any moment. He said he would speak to GM. Unit 109 should never be rented!