숙박 시설 정면 - 저녁/밤

페어필드 인 앤드 스위츠 바이 메리어트 베이츠빌 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 489개 이용 후기 중 265개" "
평점 8 - 좋아요. 489개 이용 후기 중 114개" "
평점 6 - 괜찮아요. 489개 이용 후기 중 56개" "
평점 4 - 별로예요. 489개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 489개 이용 후기 중 26개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Joe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over all it was good.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 24일
Thank you for letting us know about your recent stay. We look forward to having you stay with us again any time that you are in the area. Safe travels.

4/10 - 별로예요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We traveled all day and just wanted to lounge in our room and relax and just watch TV. We got to our room only to find out that the cable is out and we can’t watch TV. I am told they don’t know when or if it will be on tonight or tomorrow…. The staff is pleasant but it doesn’t help our situation.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Thank you for letting us know about your recent stay. I do apologize about the TV. This is something that was out of our control and I could only pass on the information that the provider was giving us. Safe travels.

2/10 - 너무 별로예요

Felecia

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Thank you for letting us know about your recent stay. I do apologize that your stay was only not up to your standards but ours as well. I would like to know what about your stay was terrible so that I may address it with my staff. Safe travels.

8/10 - 좋아요

Jodie

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Thank you for letting us know about your recent stay. Safe travels.

10/10 - 훌륭해요

China

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice rooms.. alot of space clean and neat
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Thank you for letting us know about your recent stay. We look forward to you staying with us again any time that you are in the area. Safe travels.

4/10 - 별로예요

James

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 26일
Dear James, Thank you for letting us know about your recent stay. I see that you did 2 separate reviews. Just wondering if they were from the same stay, did you have 2 rooms, or was this a computer glitch. I do apologize that we fell short of meeting not only yours but our expectations as well. I would be interested in hearing what we could have done to make your stay better. Safe travels.

2/10 - 너무 별로예요

John

별로예요: 청결 상태
Noise level by other guest late at night...others complained to manager, too. I think "Quiet Time 10pm..8am" signs posted in elevators and at each floor will help. Lots of uneducated, loud folks here returning at 11pm, 1am, 2am...i cannot recommend this place.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Thanks for letting us know about your recent stay. I do apologize that your stay wasn't up to not only your standards, but ours as well. Safe travels.

4/10 - 별로예요

James

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 26일
Dear James, Thank you for letting us know about your recent stay. I see that you did 2 separate reviews. Just wondering if they were from the same stay, did you have 2 rooms, or was this a computer glitch. I do apologize that we fell short of meeting not only yours but our expectations as well. I would be interested in hearing what we could have done to make your stay better. Safe travels.

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 2월 5일
Thank you for letting us know about your recent stay. It is always a pleasure when we hear from those that matter most, our guest. We look forward to having you stay again any time that you are in the area. Safe travels.

10/10 - 훌륭해요

Dominique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
RUN, DONT WALK. First of all, the staff is AMAZING. I lost my keycard and they were more than happy to replace it, were already waiting at the door for me to help with my heavy luggage, and brought towels when I asked for more! This is something you don’t see in many hotels but I saw it in this one and I’m so glad I stayed here! The rooms are spacious and the pool is warm and tidy.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 4일
Thank you for letting us know about your recent stay. It is always a pleasure to hear when a guest has enjoyed their time with us. We look forward to having you stay anytime that you are in the area. Safe travels.

10/10 - 훌륭해요

Francesca

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Thank you for letting us know about your recent stay. It is always a pleasure to hear from our guest when they have had a great stay. We look forward to having you stay any time that you are in the area. Safe travels. .

4/10 - 별로예요

Terry

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Thank you for letting us know about your recent stay. It looks like we didn't quite meet your expectations. I would be interested in hearing what we could have done to make your stay better. Hopefully next time you are in the area you will give us another chance. Safe travels.

10/10 - 훌륭해요

Uyvone

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly .
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Thank you for letting us know about your recent stay. We look forward to having you stay again any time that you are in the area. Safe travels.

10/10 - 훌륭해요

Patrick 님, Highland Village

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Thank you for letting us know about your recent stay. It is always a pleasure to hear when a guest has enjoyed their time with us. We look forward to having you stay again any time that you are in the area. Safe travels.

2/10 - 너무 별로예요

Auronda 님, Madison

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smoke filled room. Bugs in the room. Rude front desk staff. Management never contacted me after numerous attempts. Will never stay here. If I could rate them negative 1, I would.
2023년 12월에 5박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Thank you for letting us know about your stay. We are a smoke free facility, but sometimes the rules get broken and I do apologize. Like I stated in the personal email that I sent you, I have not been in the office due to a family emergency is why you have not received a phone call from me. Also, the room was inspected upon your departure by housekeeping and maintenance and nothing was found. We have a contract with local pest control and they have inspected that room also and found nothing. I do apologize that we were not up to your standard. Safe travels.

6/10 - 괜찮아요

Barbara

좋아요: 숙박 시설 상태 및 시설
Every body was good the staff at from desk and the guy that does the work he was excellent in helping me carry my bags out and one bad review there was a housekeeper black girl she was very rude and didnt take my trash out i had to call to front desk to ask her to she pass by all day and didn't get it like she had a attitude problems other than that every was wonderful
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Thank you for letting us know about your recent stay. While I am pleased to hear that the front desk staff and my maintenance guy was great I am discouraged in hearing how my housekeeping staff treated you. I will address this immediately so that it doesn't occur in the future. Safe travels.

10/10 - 훌륭해요

Tanesha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the guy tht check me in. It was quick and he was so friendly. He har the nicest smile and great attitude.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Thank you for taking the time to let us know about your recent stay. It is always a pleasure to hear when a guest has enjoyed their time with us. We look forward to having you stay again any time that you are in the area. Safe travels.

8/10 - 좋아요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reservation was for king bed,they said u being 3rd party reserved a double queen
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Thank you for taking the time to let us know about your stay. I do apologize about the mix up with the bed type. Hopefully the next time that you are in the area will you give us another chance to get it right. Safe travels.

10/10 - 훌륭해요

april

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area to eat and good hot breakfast. Enjoyed the indoor pool also.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Thank you for taking the time to let us know about your recent stay. It is always a pleasure to hear from those that matter most, our guest. We look forward to having you stay again any time that you are in the area. Safe travels.

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and has a great location. Breakfast was nice in the morning!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Thanks for taking the time to let us know about your recent stay. It is always a pleasure to hear from those that matter most, our guest. We look forward to having you stay again any time that you are in the area. Safe travels.

6/10 - 괜찮아요

Joanne

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk person was rude, not friendly
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Thank you for letting us know about your stay. When you state the front desk was rude and unfriendly, can you please explain? We strive to greet each guest with a friendly manner and I sincerely apologize that this wasn't your experience.

8/10 - 좋아요

Kuo Chang

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Thank you for letting us know about your recent stay. Safe travels.

10/10 - 훌륭해요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotty Toddy
Very nice hotel very clean, great breakfast included
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Thank you for taking the time to let us know about your recent stay. It is always a pleasure to hear when someone enjoys their time with us. We look forward to having you stay again any time that you are in the area. Safe travels.

2/10 - 너무 별로예요

Jhaveri

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
I do apologize that your stay did not meet not only your expectations, but mine as well. Like I told you when I spoke with you, when booking through a 3rd party, you tie my hands when a problem arises. The issue that you had will be addressed with my housekeeping staff to prevent this from happening in the future. Safe travels.

6/10 - 괜찮아요

Veronica

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was not clean, the pool cut the bottoms of several kids’ feet, there were issues with keys not working and even people being doubled booked to the same room. Wouldn’t stay there again.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 16일
Thanks for your feedback.

10/10 - 훌륭해요

andre

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly rated on Expedia and lived up to it's ratings. Only downside os the hotel rates when Ole Miss is playing a home game...rates skyrocket...oh well, that's business.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 16일
Thank you for letting us know about your recent stay. We always enjoy knowing that a guest has had a great experience. We look forward to having you stay again anytime that you are in the area. Safe travels.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was what I expected.
2023년 9월에 7박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Thank you for letting us know about your recent stay. Safe travels.

8/10 - 좋아요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordable and nice just needs some more attention to cleaning mildew around bathroom shower. Shower door is allowing or letting water out on floor while showering.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 25일
Thank you for letting us know about your stay. I do apologize about the shower and will be sure to pass your comments along to my housekeeping team. Safe travels.

6/10 - 괜찮아요

Sharon

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs a Good Deep Clean
The carpet needs shampooing in Room 223 & in ALL HALLWAYS. Bathroom in room 223 was Half ass Cleaned! Elevator needs a Good Deep Clean , Front Doors were Dirty & smudged. Staff was Friendly. Breakfast was Good. HOTEL WAS KINDA RUN DOWN LOOKING INSIDE FOR BEING A NEWER HOTEL.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Thank you for taking the time to let us know about your recent stay.

10/10 - 훌륭해요

Ellis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Thank you for taking the time to let us know about your recent stay.

6/10 - 괜찮아요

Galanda

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Our room had a real bad damp musty order smell to it, And the restroom had hair in the sink and floor the towels had hair on them, The bed was comfortable and its in a great location.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 5일
Thank you for letting us know about your recent stay. I do apologize that we not only didn't meet your standards but ours as well. l will address this issue with my housekeeping staff so this doesn't occur in the future. Hopefully next time you are in the area you will give us another chance. Safe travels.

10/10 - 훌륭해요

Stephanie

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Thank you for taking the time to let us know about your recent stay. Safe travels.

10/10 - 훌륭해요

Volanda

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Thank you for letting us know about your recent stay. It is always a pleasure to hear when a guest has enjoyed their time with us. We look forward to having you stay again any time that you are in the area. Safe travels.

6/10 - 괜찮아요

Lisa

가족 여행
The restroom floor was dirty. The carpet looked dirty. There was a small bug on one of the pillow cases. I pulled all the covering off both beds to check for other bugs, but didn't see any. The room was humid and could not ever get it to cool properly. I did not report the issues to the manager on sight, but probably should have. The cleaning staff that I met in the hallway to get more towels (our room only had two)...the lady was very sweet and accommodating. I wish I had gotten her name, because she was very helpful. The breakfast was nice and I liked the variety of choices, but I don't know if I'd stay here, again, based on the room.
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Thank you for taking the time to let us know about your stay. Like you, I wish that you would have brought all of this to my attention while you were here so I could have made it right. These are defiantly not our standards or the experience we want our guest to have. Maybe next time you are in the area you will give us another try and let us show you that we can do better. Safe travels.

8/10 - 좋아요

Kendrick

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was clean and spacious. I love walking into the room and the air was already on 59 degrees. The only thing I didn’t like was the odor of the room.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Thank you for letting us know about your recent stay. While I am pleased to hear that you enjoyed your stay, I do apologize about the odor of the room. I will defiantly get maintenance to check it out. We look forward to having you stay again any time that you are in the area. Safe travels.

10/10 - 훌륭해요

Deborah

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 30일
Thank you for letting us know about your recent stay. We look forward to having you stay again any time that you are in the area. Safe travels.

10/10 - 훌륭해요

Franklin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Thank you for taking the time to let us know about your recent stay. It is always a pleasure hearing when a guest has enjoyed their stay with us. We look forward to having you stay again any time that you are in the area. Safe travels.

10/10 - 훌륭해요

Shon

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Thank you for letting us know about your recent stay. We look forward to having you stay again any time that you are in the area. Safe travels.

8/10 - 좋아요

Tommi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good nights stay
A nice stay in a well kept and clean room. Breakfast was nice for American standard. No complaints.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 4일
Thank you for letting us know about your recent stay. While I see you stated there were no complaints, I would be interested in hearing what could have made your stay a 10. We look forward to having you stay again any time that you are in the area. Safe travels.

6/10 - 괜찮아요

Jaunell

Stay was fine
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Thank you for letting us know about your recent stay. While you stated that the stay was fine, I would be interested in hearing what we could have done to make it better. Safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend Away From Home
The stay here is always amazing. The manager is the sweetest and makes sure your stay is pleasant!
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 25일
Thank you for letting us know about your recent stay. It is always a pleasure to hear when a guest has enjoyed their time with us. Thank you for the kind words. We look forward to having you stay again any time that you are in the area.

10/10 - 훌륭해요

Jacob

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Loved our getaway night hoping to enjoy more for our renewal vows in September
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 24일
Thanks for letting us know about your recent stay. It is always a pleasure to hear when a guest has enjoyed their time with us. We look forward to having you stay again with us.

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traveling through
This hotel appears to be relatively new. The room was comfortable and clean. Breakfast had lots of choices. I would definitely stay here again.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 22일
Thank you for letting us know about your recent stay. It is always a pleasure to hear when a guest has enjoyed their time with us. We look forward to having you stay again if you are ever in the area. Safe travels.

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 21일
Thank you for letting us know about your recent stay. It is always a pleasure to hear when a guest has enjoyed their time with us.

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Patient and Sweet
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 7일
Thank you for letting us know about your recent experience.

6/10 - 괜찮아요

Wanda

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 19일
Thank you for letting us know about your stay. I see that you rated us a 3. I would be interested in hearing what we could have done to make your stay a 5. We hope to see you again next time you are in the area. Safe travels.

10/10 - 훌륭해요

David

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 7일
Thank you for letting us know about your recent experience.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place to stay
Honestly the only thing that was odd was the soap was limited to lavender/eucalyptus and my husband dislikes it, and the fitted sheet tended to come off mattress easily but other than that---very pleased and I slept comfortably.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 15일
Thank you for letting us know about your recent stay. As always, it is a pleasure to hear when a guest has enjoyed their time with us. We look forward to having you stay again any time that you are in the area. Safe travels.

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 14일
Thank you for letting us know about your recent stay. It is always a joy to hear from those that matter most, our guest. We look forward to having you stay again any time that you are in the area. Safe travels.

10/10 - 훌륭해요

Vicki 님, Stockton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good breakfast
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 8일
Thank you for letting us know about your recent stay. We always enjoy hearing from those that matter most, our guest. We look forward to having you stay again any time that you are in the area. Safe travels.