Pacific States, United States of America hotel rooms at the Relais & Chateaux

"Hotel was great. Staff was constantly inattentive though. Took forever for bags to be brought up, eventually had to hunt them down. Also called front desk on multiple occasions and nobody would pick up. Also asked for extra blanket and it took multiple hours and many follow ups, where we had to wait up. "

"clean room"

"We absolutely loved our time here!! There is so much within this resort to choose from and all the pools, coupled with the lagoon and beach, make for a fabulous time!! We can't wait to come back!! :)"

"The hotel is pretty hold and needs a total remodel. The staff is very friendly and knowledgeable "

"Internet was slow but it’s a really cheap hotel, not too far from Disneyland so it’s great after spending so much money in Disney!!"

"Second time staying here and its a nice place. However, some maintenance is needed. Like faucets in showers just falling off when you turn them on. We were there with another family and their room had the exact same issue"

"Like staying at this hotel for the convenience of being close to Disneyland. Hotel Shuttle drops you off right in front of the park. it has a nice restaurant. Nice garden area to walk around and they decorate it well during Christmas time. "

"The room was not as clean as I would have liked upon check-in (stains on walls and curtains, hair in bathroom, spots on faucet, sand on balcony) but the staff made up for it by cleaning the room perfectly everyday. The housekeeping manager personally called to apologize which I never expected. Overall this hotel is good but what makes it great is the staff so kudos to all of them. "

"Location is amazing, room was big and clean, shower pressure was perfect. 2 biggest complaints are there is a night club on the backside of the hotel which plays loud music till 4am, for those who are light sleepers this will be an issue. My biggest issue is the price for parking, $60 per night plus tax for parking seems egregious to me. Also the security deposit is $150 per night which also seems egregious to me."