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ROBINSON JANDIA PLAYA - Adults only

4.0 star property
Adults-only beachfront retreat where evening concerts complement daytime wellness activities, with oceanfront dining and rejuvenating spa treatments

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ROBINSON JANDIA PLAYA welcomes adults to its waterfront sanctuary with yoga classes. Enjoy ocean-view meals at three restaurants, relax by the outdoor pool, and unwind on the rooftop terrace. A shopping mall and free in-room WiFi complete this tranquil getaway.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Economy Double Room Single Use

Terrace/patio

Economy Double Room Single Use

  • Garden view
  • 28 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room Single Use (Pueblo)

Hypo-allergenic bedding, down comforters, in-room safe

Classic Double Room Single Use (Pueblo)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 22 sq m
  • Sleeps 1
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room Single Use (Torre)

Hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room Single Use (Torre)

  • Garden view
  • 31 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room Single Use, Partial Sea View (Torre)

Hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room Single Use, Partial Sea View (Torre)

  • Partial sea view
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Double Room

Terrace/patio

Economy Double Room

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Sea View (Torre)

Junior Suite, Sea View (Torre) | Hypo-allergenic bedding, down comforters, in-room safe

Junior Suite, Sea View (Torre)

  • Sea view
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Single Room (Patio)

Hypo-allergenic bedding, down comforters, in-room safe

Classic Single Room (Patio)

  • Garden view
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room (Pueblo)

Hypo-allergenic bedding, down comforters, in-room safe

Classic Double Room (Pueblo)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room (Torre)

Hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room (Torre)

  • Garden view
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Partial Sea View (Torre)

Hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room, Partial Sea View (Torre)

  • Partial sea view
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room Single Use (Plaza)

Hypo-allergenic bedding, down comforters, in-room safe

Classic Double Room Single Use (Plaza)

  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room (Plaza)

Hypo-allergenic bedding, down comforters, in-room safe

Classic Double Room (Plaza)

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi
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About the neighborhood

Located in Pajara, ROBINSON JANDIA PLAYA - Adults only is in a rural area and on the beach. The area's natural beauty can be seen at Esquinzo Beach and Sotavento de Jandia Beach. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Pajara travel guide
View more Resorts in Pajara
Map
Avenida Del Saladar 6, Pajara, Las Palmas, 35626

What's nearby

  • Matorral Beach
    Matorral Beach
    3 min walk - 0.3 km
  • Punta Jandía Lighthouse
    Punta Jandía Lighthouse
    17 min walk - 1.5 km
  • Las Gaviotas beach
    Las Gaviotas beach
    6 min drive - 3.8 km
  • Morro Jable Shopping Centre
    1 min walk - 0.0 km
  • Esquinzo Beach
    10 min drive - 8.2 km

Getting around

  • Fuerteventura Airport (FUE)
    69 min drive

Restaurants

  • Buganvilla Restaurant
    8 min walk
  • Eisdealer
    9 min walk
  • Que Rico Pizzaria
    8 min walk
  • Bar Oasis
    5 min walk
  • Beach Bar "El Faro
    16 min walk

About this property

ROBINSON JANDIA PLAYA - Adults only

Upscale resort near Esquinzo Beach
A free breakfast buffet, an adjacent golf course, and a poolside bar are just a few of the amenities provided at ROBINSON JANDIA PLAYA - Adults only. Active travelers can enjoy amenities like Pilates and fitness classes at this resort. Treat yourself to a deep-tissue massage, a manicure/pedicure, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, dinner, Spanish cuisine, and ocean views. Yoga classes are offered at the health club; the property also has concerts and live shows, a rooftop terrace, and a shopping mall on site. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and laundry facilities.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • 2 indoor tennis courts, self parking (surcharge), and an electric car charging station
  • A gift shop, a banquet hall, and a front-desk safe
  • 1 meeting room, an elevator, and games
Room features
All 372 rooms feature comforts such as bathrobes, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Onsite parking available only on request
  • Self parking on site (EUR 8 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Morroskai
  • Pool Bar
  • Taberna

Things to do

  • 18-hole adjacent golf course
  • 2 indoor tennis courts
  • 2 outdoor padel courts
  • 7 outdoor tennis courts
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping mall
  • Table tennis
  • Tennis lessons
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Elevator (59 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 8 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club)
Property Registration Number H-35-2-0000007

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Robinson Club Jandia Playa Hotel Pajara
Robinson Club Jandia Playa Pajara
Robinson Club Jandia Playa Hotel
Robinson Club Jandia Playa
Robinson Club Jandia Playa Playa De Jandia, Fuerteventura
Robinson Club Jandia Playa Adults Resort Pajara
Robinson Club Jandia Playa Adults Resort
Robinson Club Jandia Playa Adults Pajara
Robinson Club Jandia Playa Adults
Robinson Jandia Pajara
Robinson Club Jandia Playa Adults Only
ROBINSON JANDIA PLAYA - Adults only Resort
ROBINSON JANDIA PLAYA - Adults only Pajara
ROBINSON JANDIA PLAYA - Adults only Resort Pajara

Frequently asked questions

Does ROBINSON JANDIA PLAYA - Adults only have a pool?

Yes, this property has an outdoor pool.

Is ROBINSON JANDIA PLAYA - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 8 per day. Limited spots are available. There is free parking nearby.

What time is check-in at ROBINSON JANDIA PLAYA - Adults only?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ROBINSON JANDIA PLAYA - Adults only?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is ROBINSON JANDIA PLAYA - Adults only located?

Located in Pajara, this beachfront resort is next to a golf course and within a 5-minute walk of Morro Jable Shopping Centre and Matorral Beach. Las Gaviotas beach and Jandia Golf Course are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ROBINSON JANDIA PLAYA - Adults only Reviews

8.8

Excellent

9.2

Cleanliness

7.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 33 out of 66 reviews
Rating 8 - Good. 27 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

Reviews

Verified

10/10 Excellent

Detlef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Well organized parties - very, very good meals - sports you like - amusing animation and entertainment
Verified

8/10 Good

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist perfekt, lediglich die Matratze war ein klein wenig durchgelegen
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essen sehr gut. Sportmöglichkeiten top. Zimmer passen auch. Nähe zum Strand optimal. War jetzt zum 4. Mal dort
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Zimmer
Stayed 11 nights in Sep 2025
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Club ist nicht zu vergleichen mit anderen. Du kaufst einen offenen Geist bei den Menschen mit dieser Reise der es dir ermöglich sympathische und offene Menschen kennenzulernen. Besonders war diese Woche das Sauna-Angebot von dem Spa-Team. Das war ein gelungenes Entspannung bzw. Entgiftungsprogramm.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Anne-Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen tollen Urlaub im Robinson - einziger (im August schon gravierenderer) Minuspunkt war, dass es auf dem Zimmer keine richtige Klimaanlage gibt. Es gibt ein Belüftungssystem was angeblich den Raum herunter kühlen kann, hat uns aber irgendwie nicht gereicht. Ansonsten, tolles Essen, toller Strand, tolles Hotel, tolles Programm, tolle Leute! Rundum gelungener Urlaub - wir kommen wieder!!!
Stayed 10 nights in Aug 2025
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist kompakt gebaut, wodurch man kurze Wege hat. Jedoch fehlt es an einer deutlicheren Beschilderung. Wenn man zum ersten Mal da ist, und man soll zum Patio, musste ich rumfragen, bis ich es gefunden habe. Die Angestellten waren sehr hilfsbereit und freundlich, und haben mir den Weg erläutert. Schon während man im Flur zum Zimmer geht, fallen einem die vielen Moskitos auf. Ich musste erstmal alle im Zimmer beseitigen. Sobald man die Balkontür aufmacht, fliegen diese auch wieder rein mit samt den vielen Motten. Zwar hat man einen Moskitoschutz, aber aufgrund der Bauweise mit der Schiebetür, bildet sich eine Lücke nach draußen, wo durch diese wieder ins Zimmer gelangen können. Von daher habe ich so gut wie nie die Tür aufgemacht. Sobald man die Reinigungskraft reingelassen hat, hat man mindestens 3 Stück im Zimmer. Daher habe ich auch nur alle 4 Tage das Zimmer reinigen lassen. Übrigens bestellt man die Reinigung beim Patio mit der App ab, da es kein Schild gibt, im Gegensatz zum Hauptgebäude. Jedoch hat es einmal nicht geklappt und es wurde an der Tür geklopft. Ansonsten ist das Bett etwas hart, die Klima lief optimal und es gab sehr viele Kleiderbügel. Die Qualität des Essens ist hoch, jedoch hat mich die Asia-Ecke enttäuscht: Wieso gab es nicht einmal Hähnchen mit Curry? Vom Morroskai hat man eine traumhafte Aussicht. Katamaran war ein Glücksspiel mit Wind, da dieser nie konstant aus einer Richtung kam, was oft frustrierend war. Auf Vorhersagen war kein Verlass.
Ausblick Morroskai
Aussicht Sandhügel Riu Hotel
Blick vom Strand auf Morro Jable
Blick auf Hauptgebäude vom Strand
Stayed 16 nights in Jul 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mit Abstand eines der besten Hotels
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Sehr viel Unterhaltungsprogramm, etwas mühsam einen Tisch zu erhalten beim Abendessen
Stayed 11 nights in Jun 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Es war ein unvergessliches Erlebnis im Robinson Jandia Playa. Tolle Lage, wunderschönes Meer, gepflegte und sehr gut ausgestattete Anlage (Super Gym, Tennisplätze, Padelplätze, Beach Volleyball, Sauna und vieles mehr). Das Essen und der Service sind ausgezeichnet. Aber vorallem ist das Team welches unserer Gruppe den Urlaub unvergesslich gestaltet hat. Liebe Grüße an dieser Stelle an Leslie, Lisa, Feli und Christin und den Rest des Teams. Wir sehen uns sicherlich bald wieder ;) um dann wieder unsere Raketen zu zünden :D
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Heike Birgit

Liked: Amenities
Die Shows können sie sich sparen, das ist schlecht und sehr kurz. Bei dem Niveau vom Club erwartet man eigentlich etwas mehr. Sonst alles top!!!
Stayed 7 nights in Apr 2025
Verified

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zu wenig Schlaf, zu viel Party. War super.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Dieter Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guter Club mit hervorragenden Essen.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Alles prima!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Urlaub in angenehmer Atmosphäre. Sehr leckeres Essen, gutes Sportprogramm und eine tolle Rooftop-Bar, von der aus man wunderschöne Sonnenuntergänge sehen kann! Und die Strandlage ist fantastisch! Wir kommen wieder!
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Das Essen war sehr gut und die Aussicht auf dem Rooftop ist unbeschreiblich. Toller Urlaub !!!
Stayed 8 nights in Sep 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, room comfort
Zimmer nicht mehr die neuesten. Preis/Leistung passt nicht mehr ganz. Essen gut, aber nicht mehr überragend. Mitarbeiter sehr freundlich und bemüht. Shows und Unterhaltungsprogramm naja.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service
Leider war es nicht ruhig
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Traum
Stayed 9 nights in Apr 2024
Verified

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Leider waren wir in einem alten unrenovierten Zimmer. Alles war deutlich in die Jahre gekommen. Die Clubanlage sonst war toll! Schön und sauber!!! Das Personal in den Restaurants war ausgesprochen freundlich und bezaubernd!! Kurse waren top!
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Juris

Mäßiger Service, einfache Zimmer. Dafür schöne Lage.
Stayed 7 nights in Mar 2024
Verified

4/10 Poor

Ralf

Liked: Cleanliness
Disliked: Staff & service
Reduzierung der attraktiven Sitzplätze aussen und teilweise innen nur noch für Gäste die „kostenpflichtigen Wein“ bestellen. Selbst als wir keinen Platz fanden und dieses Zwangsangebot annehmen mussten,wurde unsere 6er Gruppe um 20:45Uhr!!! trotz ausreichendem Platzangebot (halb leer der Bereich) an einen 4er Tisch gequetscht. Die grösseren Tische wurden für Gäste der Suiten pro forma freigehalten. Eine Beschwerde über den ansonsten sehr freundlichen Kellner führte auf Nachfrage zu folgendem Ergebnis: Clubchef zum Robin: Das musst du aushalten! Eine erneute Nachfrage/Beschwerde am nächsten Tag ob er das wirklich so gesagt hat blieb wieder unbeantwortet. Bei der gestrigen Abreise wurde keiner aus unserer großen Gruppe gefragt: Wie hat es gefallen, war alles in Ordnung. Endrechnung, bezahlen, der nächste bitte. Eine Buchung im Jandia Playa unter Führung dieses Clubchefs kommt für keinen mehr von uns in Frage.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Frank

Disliked: Staff & service
Top: Hervorrangendes und abwechslungsreiches Essen. Fantastischer Ausblick von der Dachterrasse. Tolle Specials wie Sundowner am Strand. Traumhafter Strand. Nicht so gut: Das Fitnesstudio ist ziemlich in die Jahre gekommen und könnte neue Geräte vertragen. Die Rezeption ist z. T. unfreundlich und nicht hilfsbereit. Wir hatten ca. 15-20 Kakerlaken auf dem Zimmer. Das Problem wurde zu Beginn nicht ernst genommen und Wir wurden immer wieder vertröstet. Kontaktaufnahme mit der Leitung war sehr schwierig. Es wurde behauptet, dass wir telefonisch kontaktiert wurden, was jedoch nicht stimmte.
Stayed 7 nights in Mar 2024