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보카 레이턴 메리어트 보카 센터 여행 후기

4 out of 5
보카 레이턴 메리어트 보카 센터
5150 Town Center Cir, Boca Raton, FL

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 622개" "
평점 8 - 좋아요. 1002개 이용 후기 중 238개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 72개" "
평점 4 - 별로예요. 1002개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 36개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Anju

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property and perfect location…
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함
답변 제공: Alisha 님, 2024년 5월 15일
Thank you for your feedback! We hope to see you next time you're in Boca Raton!

8/10 - 좋아요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area and quiet. However, the carpet in the hallways are dirty with many spots.
2024년 5월에 1박 숙박함
답변 제공: Alisha Diaz 님, 2024년 5월 15일
Thank you for taking the time to let us know about your stay! We appreciate your feedback and will share it with the leadership teams! We hope to see you again the next time you are in the Boca Raton area!

8/10 - 좋아요

Kimberly 님, Quakertown

2024년 4월에 3박 숙박함

10/10 - 훌륭해요

oksana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a beautiful place for relaxing.
2024년 3월에 4박 숙박함
답변 제공: Alisha Diaz 님, 2024년 4월 4일
Thank you so much for your feedback! We are delighted that you had a relaxing stay, and we hope you will choose us again the next time you are in Boca Raton!

10/10 - 훌륭해요

Felice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Alisha Diaz 님, 2024년 4월 4일
Thank you so much for your feedback! We are delighted that you had a wonderful stay, and we hope you will choose us again the next time you are in Boca Raton!

10/10 - 훌륭해요

vivian

2024년 3월에 2박 숙박함
답변 제공: Jessica Salgado 님, 2024년 4월 29일
Thank you for providing your feedback! We hope to see you again the next time your travels bring you to Boca Raton!

8/10 - 좋아요

Glen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathrooms could always be larger, but comfortable and clean. Excellent breakfast buffet!
2024년 3월에 3박 숙박함
답변 제공: Jessica Salgado 님, 2024년 3월 25일
Thank you for taking the time to leave your feedback. We always appreciate the opportunity to provide a better experience for our guests. We hope that you will stay again the next time your travels bring you to the Boca Raton area.

2/10 - 너무 별로예요

lilisbet

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have never stayed at this property although I had made my reservation 3 weeks prior, when I arrived to the Marriot hotel, Brandon at the front desk lobby gave me a nonsensical explanation that there was no space in the hotel and they sent me to a Whydham hotel, this was an unpleasant moment and very disappointed with the customer service at this hotel, it was terrible. I do not recommend anyone to make reservations in an unsafe place.
답변 제공: Jessica Salgado 님, 2024년 3월 25일
Thank you for your feedback. This situation was less than ideal for you and for us as we never like to have to displace a guest from our Hotel. Guest satisfaction is our number one priority and certainly missed the mark. We hope that you will give us another try should you be in the Boca Raton area again.

8/10 - 좋아요

Anibal

2024년 3월에 1박 숙박함
답변 제공: Jessica Salgado 님, 2024년 4월 16일
Thank you so much for sharing your feedback. We hope you will stay with us again the next time you are in the Boca Raton area!

6/10 - 괜찮아요

JoJo

2024년 3월에 2박 숙박함
답변 제공: Alisha Diaz 님, 2024년 4월 4일
Thank you for taking the time to review your stay. We take all of our scores very seriously as opportunities to improve and we hope that you will give us another try the next time your travels bring us to the Boca Raton area.

8/10 - 좋아요

Roye

2024년 3월에 5박 숙박함
답변 제공: Alisha Diaz 님, 2024년 4월 4일
Thank you so much for your feedback! We are delighted that you had a wonderful stay, and we hope you will choose us again the next time you are in Boca Raton!

4/10 - 별로예요

Hope

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Well located for my needs. BUT, ery poor and inadequate response for issues (non-operable ironing board, broken coffee maker, insufficient number of towels repeatedly asked for prior day and never provided). Not adequately staffed hotel. Management not available to navigate guest needs. Overcrowded pool area that is far too small to accommodate the number of guests.
2024년 2월에 5박 숙박함
답변 제공: Jessica Salgado 님, 2024년 3월 11일
Thank you for providing your feedback. I'm sorry to hear that your stay did not meet your expectations. I have shared your comments with our leadership team and will use this feedback to improve our operations moving forward. We hope that you will give us another opportunity to host you the next time you are in Boca Raton so we can show the level of hospitality we pride ourselves on providing.

10/10 - 훌륭해요

Vivian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very comfortable room. Many hotel rooms for some reason have insufficient lighting and electrical/ charging options. This room was perfect. Marriott’s Breakfast was fine and we tried many of the restaurants within steps of the hotel for dinner. The staff we interacted with were very helpful.
2024년 2월에 5박 숙박함
답변 제공: Jessica Salgado 님, 2024년 3월 11일
Thank you so much for your feedback! We are delighted that you had a wonderful stay and we hope you will choose us again the next time you are in Boca Raton!

6/10 - 괜찮아요

Preston

가족 여행
Air conditioner didn’t work we told front desk twice and nothing was done about it
2024년 3월에 5박 숙박함
답변 제공: Jessica Salgado 님, 2024년 3월 8일
Thank you so much for sharing your feedback with us. We have addressed your concerns with our Engineering team to ensure this is an isolated incident. We do hope that you will stay with us again the next time your travels bring you to the Boca Raton area.

6/10 - 괜찮아요

brian

단체 여행
좋아요: 청결 상태
good location, don't need a car for everything.
2024년 2월에 6박 숙박함
답변 제공: Rose 님, 2024년 2월 22일
Thank you for taking the time to leave us a positive review! Safe travels!

10/10 - 훌륭해요

Ian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is close to FAU and student living quarters. It was also a perfect meeting spot for my business meeting.
2024년 2월에 4박 숙박함
답변 제공: Rose 님, 2024년 2월 22일
Thank you for taking the time to leave us a positive review! We appreciate your feedback and look forward to welcoming you back to the Boca Raton Marriott! Safe travels!

8/10 - 좋아요

Audrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was comfortable and water pressure was medium, pretty good for a large hotel. Rooms were cleaned/refreshed everyday and always provided enough towels.
2024년 2월에 3박 숙박함
답변 제공: Rose 님, 2024년 2월 21일
Thank you for the positive review! We appreciate your feedback. We hope you will consider staying with us again at the Boca Raton Marriott at Boca Center!

10/10 - 훌륭해요

Anne

2024년 2월에 7박 숙박함
답변 제공: Jessica Salgado 님, 2024년 3월 21일
It looks like you had a Wonderful stay! We appreciate you taking the time to provide your feedback and look forward to hopefully having the opportunity to host you again the next time you are in the Boca Raton area!

10/10 - 훌륭해요

Sue Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Rose 님, 2024년 2월 13일
Thank you for taking the time to leave us a positive review! We hope to see you again soon at the Boca Raton Marriott. Safe travels!

6/10 - 괜찮아요

Ron

별로예요: 직원 및 서비스
Has potential but needs some work
Positives: Good location adjacent to bars, restaurants, and shopping. Pool and fitness center are decent. Negatives: Rude staff. Poorly trained. Overpriced. Clientele are marginal. Not great for meeting people. It’s an average hotel with an above average price and below average staff.
2024년 2월에 4박 숙박함
답변 제공: Rose 님, 2024년 2월 11일
Thank you for taking the time to leave us a review. I apologize for the shortcomings you experienced during your stay. We appreciate your feedback, as it is used to improve our service. Safe travels.

6/10 - 괜찮아요

Rhonda

좋아요: 청결 상태, 직원 및 서비스
It's pretty tired but the staff are good and service is very good. nice pool
2023년 12월에 7박 숙박함
답변 제공: Rose 님, 2024년 2월 4일
Thank you for taking the time to leave us a review. We appreciate your recognition of the staff. We hope you return soon soon to the Boca Raton Marriott Boca center. Safe travels.

8/10 - 좋아요

Judith

가족 여행
I lost a valued necklace in my room. So far no feedback. Someone found it but no response from anyone.
2024년 1월에 2박 숙박함
답변 제공: Rose 님, 2024년 1월 31일
Thank you for taking the time to leave us a review. I have passed the information along to our housekeeping management team, and they will be in contact with you shortly. Safe travels!

10/10 - 훌륭해요

Annu 님, Chaguanas

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient. Hospitable. Well located.
2024년 1월에 2박 숙박함
답변 제공: Rose 님, 2024년 1월 30일
Thank you for taking the time to leave us a positive review! We appreciate your feedback, and hope to welcome you back to the Boca Raton Marriott soon. Safe travels!

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
need more closet, drawer or shelf space
The closets are so small and there are no dressers in the rooms so it's very difficult to unpack comfortable
2024년 1월에 8박 숙박함
답변 제공: Rose 님, 2024년 1월 30일
Thank you for taking the time to leave us a review. We appreciate your feedback. We hope you will return soon to the Boca Raton Marriott at Boca Center. Safe travels!

8/10 - 좋아요

Jay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Marriott at Town Center
The hotel, room and staff were perfectly fine but nothing extraordinary. Although there’s a a lot of space under the television for drawers it’s just left empty. 3 small drawers and a 1/2 closet for 2 adults for a 5 night stay is just not enough. Though housekeeping made up the room early and adequately they never policed our used drinking glasses. This is the first time I ever had to request a luggage rack. Weird. Still, the location is very convenient, there’s free parking and they put out snacks around 5 pm which is a nice touch. The breakfast buffet is excellent. Wait staff are excellent. All in all a better than average experience, but a little pricey for the room amenities.
2024년 1월에 5박 숙박함
답변 제공: Rose 님, 2024년 1월 29일
Thank you for taking the time to leave us a review! I apologize for the shortcomings you experienced while staying at our property but appreciate the feedback for potential of improvement. Safe travels.

8/10 - 좋아요

Lynne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Rose 님, 2024년 1월 26일
Thank you for taking the time to leave us a positive review! We hope you will stay with us again at the Boca Raton Marriott at Boca Center! Safe travels!

10/10 - 훌륭해요

Abbas

2024년 1월에 1박 숙박함
답변 제공: Rose 님, 2024년 1월 24일
Thank you for taking the time to leave us a positive review! We hope to see you return to the Boca Raton Marriott soon! Safe travels!

10/10 - 훌륭해요

Stephen

출장 여행
Courteous staff
2024년 1월에 1박 숙박함
답변 제공: Rose 님, 2024년 1월 21일
Thank you for taking the time to leave us a positive review, and for staying with us at the Boca Raton Marriott at Boca Center! We hope to welcome you back to our property soon! Safe travels!

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Rose 님, 2024년 1월 16일
Thank you for taking the time to leave us an excellent review. We appreciate your feedback and look forward to hosting you again soon at the Boca Raton Marriott at Boca Center!

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Jessica Salgado 님, 2024년 1월 15일
Kathleen, Thank you for taking the time to share your feedback! We are delighted that you had a Wonderful stay with us! We hope you will come back and see us again the next time your travels bring you to Boca Raton!

8/10 - 좋아요

CRAIG

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Jessica Salgado 님, 2024년 1월 15일
Thank you for your feedback regarding your stay. It is our goal to exceed guest expectations and it looks like your stay was not as Wonderful as we had hoped and we have communicated this with our leadership teams. We do hope you will give us another try the next time your travels bring you to Boca Raton!

10/10 - 훌륭해요

Rachel

2023년 12월에 6박 숙박함
답변 제공: Rose 님, 2024년 1월 31일
Thank you for taking the time to leave us a positive review. We appreciate your business and hope to see you again soon. Safe travels!

10/10 - 훌륭해요

Bernard

2023년 12월에 1박 숙박함
답변 제공: Rose 님, 2024년 1월 21일
Thank you for taking the time to leave us a positive review, and for staying with us at the Boca Raton Marriott at Boca Center! We hope to welcome you back to our property soon! Safe travels!

10/10 - 훌륭해요

Danny

2023년 12월에 1박 숙박함
답변 제공: Rose 님, 2023년 12월 29일
Thank you for taking the time to leave us an excellent review! We appreciate your rating and hope to see you again soon!

10/10 - 훌륭해요

Judith

2023년 12월에 3박 숙박함
답변 제공: Rose 님, 2024년 1월 31일
Thank you for taking the time to leave us a positive review. We appreciate your business and hope to see you again soon. Safe travels!

8/10 - 좋아요

Michael 님, Miami

2023년 12월에 1박 숙박함
답변 제공: Rose 님, 2023년 12월 15일
Thank you for taking the time to rate your stay. I apologize for any shortcomings that you experienced during your day at the Boca Raton Marriott at Boca center. We hope you will consider us for your future travels.

4/10 - 별로예요

Leroy Anthony

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Rose 님, 2023년 12월 15일
Thank you for taking the time to rate your stay. I apologize for any shortcomings that you experienced during your day at the Boca Raton Marietta Boca center. We hope you will consider us for your future travels.

8/10 - 좋아요

Michael 님, Franklin Lakes

2023년 11월에 2박 숙박함
답변 제공: Rose 님, 2023년 12월 15일
Thank you for taking the time to rate your stay. I apologize for any shortcomings that you experienced during your day at the Boca Raton Marietta Boca center. We hope you will consider us for your future travels.

4/10 - 별로예요

Taylor

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very thin walls between rooms
2023년 11월에 1박 숙박함
답변 제공: Rose 님, 2023년 11월 7일
Thank you for taking the time to leave a review regarding your stay. I apologize for any inconvenience this may have caused during your time with us at the Boca Raton Marriott at Boca Center. Safe travels.

10/10 - 훌륭해요

Simon 님, BOCA RATON

Sebastián very polite and helpful.
2023년 11월에 1박 숙박함
답변 제공: Sebastian 님, 2023년 11월 6일
Good Morning, We're glad you had a great stay with us and we can't wait for you to come back! However on a more personal note it's always a pleasure.

4/10 - 별로예요

Jinling

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
very noisy， Old facilities
2023년 11월에 1박 숙박함
답변 제공: Rose 님, 2023년 11월 4일
Thank you for taking the time to provide us with feedback. I apologize for the shortcomings of our property. We have upcoming plans for a renovation, and would love for you to return to the Boca Raton Marriott at Boca Center as part of your future travel plans.

10/10 - 훌륭해요

Agnieszka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable
2023년 10월에 1박 숙박함
답변 제공: Rose 님, 2023년 10월 31일
Thank you for taking the time to leave us an excellent review! We are glad you enjoyed your stay! We look forward to welcoming you back soon to the Boca Raton Marriott at Boca Center! Safe travels!

10/10 - 훌륭해요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was spacious and well appointed. The breakfast buffet was excellent as was the happy hour appetizers and refreshments provided to elite members. I would definitely recommend this hotel.
2023년 10월에 1박 숙박함
답변 제공: Rose 님, 2023년 10월 30일
Thank you for taking the time to leave us an excellent review! We are so glad you enjoyed your stay with us! We hope to welcome you back soon to the Boca Raton Marriott at Boca Center! Safe travels!

6/10 - 괜찮아요

Katherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was beautiful and very clean. The air was fresh in the hallway and lobby. The gym, pool and lounge area was excellent. I wanted to give this hotel 5 stars but what changed my rating was our room smelled horribly of mold. As a family with severe sensitivities to this we were very disappointed with this issue. Other than this, the property was great and we highly reccomend as long as the mold issue is resolved. We were on 4th floor.
2023년 10월에 1박 숙박함
답변 제공: Rose 님, 2023년 10월 30일
Thank you for taking the time to leave a review! I would like to sincerely apologize for the issue you experienced while staying with us. We appreciate your feedback and will ensure that it is passed on to the necessary departments for resolution. I am glad you enjoyed your stay otherwise and hope to welcome you back to our property soon!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2023년 10월에 2박 숙박함
답변 제공: Rose 님, 2023년 10월 30일
Thank you for taking the time to leave us an excellent review! We are glad you enjoyed your stay! We look forward to welcoming you back soon. Safe travels!

10/10 - 훌륭해요

SEBASTIAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Rose 님, 2023년 10월 23일
Thank you for the perfect rating! We appreciate your 10/10 review and look forward to welcoming you back in the future! Safe travels!

8/10 - 좋아요

Zenya

2023년 9월에 2박 숙박함
답변 제공: Rose Spadaro 님, 2023년 10월 11일
Thank you for taking the time to rate our property. We appreciate your feedback. We hope to welcome you back in the future. Safe travels!

10/10 - 훌륭해요

Agnieszka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: sebastian 님, 2023년 10월 11일
We love to see that you gave us a 5/5 we hope to see you back on property soon!

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Read above.
2023년 10월에 1박 숙박함
답변 제공: Kristen 님, 2023년 10월 7일
Thank you for taking the time to rate our property! We appreciate your feedback and look forward to welcoming you back in the future! Safe travels!