Grupotel Orient

Property class: 4

Choose dates to view prices

Located close to El Arenal Beach, Grupotel Orient provides a poolside bar, a terrace, and mini golf. Take some time to relax at the onsite spa. The on-site restaurant offers dinner. Enjoy the gym, as well as activities like mountain biking. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning
The current price is ₩146,597
₩171,037 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room (2 Adults)

A hotel room with a bed, bedside table, chair, and a desk with a plant.

Double Room (2 Adults)

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Partial Sea View (2 Adults)

A modern hotel room with a large bed, a desk, and a balcony with a city view.

Double Room, Partial Sea View (2 Adults)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Partial Sea View

A modern hotel room with a large bed, a desk, and a balcony with a city view.

Double Room Single Use, Partial Sea View

  • Partial sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a TV, and a potted plant.

Single Room

7.0 out of 10
Good
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

A hotel room with a bed, bedside table, chair, and a desk with a plant.

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Pool View (2 Adults)

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a table and chairs.

Double Room, Pool View (2 Adults)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Pool View

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a table and chairs.

Double Room Single Use, Pool View

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

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About the neighborhood

Located in Palma de Mallorca, Grupotel Orient is in the entertainment district and near the beach. Cathedral of Santa Maria of Palma and Bellver Castle are notable landmarks, and the area's natural beauty can be seen at El Arenal Beach and Cala Mayor Beach. Looking to enjoy an event or a game while in town? See what's going on at Mallorca Son Moix Stadium. Visit our Palma de Mallorca travel guide
Map
Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

What's nearby

  • A beach with people walking, palm trees, and buildings in the background.
    Playa de Palma
    8 min walk - 0.7 km
  • A sunset over a calm sea with a yacht and distant mountains.
    El Arenal Beach
    18 min walk - 1.5 km
  • Hipotels Convention Centre
    6 min walk - 0.6 km
  • La Porciuncula Church
    13 min walk - 1.1 km
  • Port of El Arenal
    4 min drive - 1.8 km

Getting around

  • Palma de Mallorca Son Fuster Station
    18 min drive
  • Palma de Mallorca Airport (PMI)
    13 min drive

Restaurants

  • Megapark
    8 min walk
  • Balneario 6
    12 min walk
  • Bamboleo
    11 min walk
  • Burger King
    10 min walk
  • Steakhouse Tango
    11 min walk

About this property

Grupotel Orient

  • Upscale family-friendly hotel near El Arenal Beach
  • Located close to Playa de Palma, Grupotel Orient provides a poolside bar, a terrace, and mini golf. Take some time to relax at the onsite spa. The on-site restaurant offers dinner. Enjoy the gym, as well as activities like mountain biking. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool, along with sun loungers
    • Bike rentals, 4 outdoor tennis courts, and an area shuttle
    • Access to a nearby health club, an elevator, and multilingual staff
    • A front-desk safe, smoke-free premises, and a 24-hour front desk
  • Room features
  • All 272 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and hair dryers
    • 40-inch flat-screen TVs with cable channels
    • Balconies or patios, free infant beds, and daily housekeeping

All inclusive details

  • All-inclusive room rates at Grupotel Orient are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Grupotel Orient have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Grupotel Orient?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Grupotel Orient on Oct 25, 2026 start from ₩146,597, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grupotel Orient pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Grupotel Orient doesn't offer parking.

What time is check-in at Grupotel Orient?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Orient?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grupotel Orient?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Orient located?

This family-friendly Palma de Mallorca hotel is located near the airport, 1.1 mi (1.7 km) from El Arenal Beach, and within 12 mi (20 km) of Cathedral of Santa Maria of Palma and Mallorca Casino. Porto Pi Centro Comercial and Port of Palma de Mallorca are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grupotel Orient Reviews

8.2

Very Good

8.8

Cleanliness

7.8

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 114 out of 325 reviews
Rating 8 - Good. 151 out of 325 reviews
Rating 6 - Okay. 42 out of 325 reviews
Rating 4 - Poor. 11 out of 325 reviews
Rating 2 - Terrible. 7 out of 325 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The single room was very comfortable and plenty big enough for one person. The hotel this year was a lot quieter at night, they have solved the issue of lots of drunks coming in throughout the night and waking everyone up. Rooms always clean. Choice of buffet selection is brilliant both at breakfast and evening meal and generally cooked really well.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , organized hotel and near to bus station and beach
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and perfect location!
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and relaxing stay

Clean hotel, friendly bar and reception staff. Pool was lovely (and quiet, during my stay!) Food was a little bit hit-and-miss with the all-inclusive, but there was generally a wide selection available.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay BUT very noisy especially at night.
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities
Quiet rooms, great breakfast buffet but our air condition wasn’t working. This is innacceptable in a place where you have 33 degrees every day.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

On a positive note first we were happy with the room, house keeping, bar area and the bar staff. On a negative note, we weren’t impressed with the food or the waiting staff. The food hardly warm and the quality of the ingredients was a lot to be desired on certain items. The crockery and glass ware not up to a clean standard. Waiting staff were busy but we were disappointed not to be offered a drink with our meal even though we tried to attract their attention. This also happened at breakfast time so we did not have a hot drink. Everyone else seemed to be offered. To be woken at 4am on two occasions by people returning to their rooms, shouting and singing and banging around etc not acceptable, this lasted for between 45 and 60 minutes. All in all a disappointing experience. We were happy enough with the location etc but with the negatives we would not choose to return as we left disappointed.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects.
Stayed 8 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Everything excellent!!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Excellent
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Houskeeping was very annoying and came into the room several times without really knocking
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
💪
Stayed 3 nights in May 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
War okay
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
i was alone. the hotel gave me a very small room, the wifi did not work and the air conditioning made loud noise from outside. in the morningat 8 AM the cleaning women were very loud, they screamed in front of my door, the buckets clattered. the rooms are very keen of hearing.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr sehr kleines Zimmer, der Fitnessraum ist unterdurchschnittlich, das Personal war diesmal sehr freundlich. Die Umgebung ist halt nicht schön. Es riecht nicht gut weil all die Leute nachts denken die Straße sei eine Toilette.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein sehr sauberes Zimmer. Das Personal war wirklich super lieb. Die Lage ist zum Ballermann ganz nah, aber dennoch ruhig. Das Essen war wirklich überragend, vor allem das Abendessen.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel pero mucho ruido por los pasillos en la noche. Personal de recepción muy serio por la noche cuando llegamos
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet står til sine fire stjerner. God beliggenhet og fine fasiliteter for syklister og festglade voksene mennesker.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ok, riktignok sjeggkre eller sølvkre på badet. Men eller fint hotell, OK innendørs basseng og bra mat.
Stayed 7 nights in Apr 2026