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“We were exhausted and jet lagged and late with all of our check in and check outs and the staff was super kind and understanding. Beautiful landscaping and bungalows.”

“Me gustó la ubicación de la cabaña por la vista a los cerros.”

“Unique experience ”

“We got to our room, and the bathroom smelled horrible! I notified the gentleman at the front desk. He said he would contact management and see if they would authorize a move to another room. He later came to our room and said the request was denied. He sprayed some “perfume” in the drains and told us to leave the fan on, and left. That didn’t help. We woke up during the night and could smell the sewage. The place was ok other than the terrible smell, There was no TV, Wi-Fi, or microwave in our...

“Cabana rústica, mas bem equipada.”

“We had a wonderful stay at Luz. The grounds and buildings are beautiful, and the staff was exceptional. We loved having the trail around the property to take a short stroll, and used the complimentary Trek hardtail mountain bikes to bike back and forth from town. The one minor issue that we had was that we had neighbors in the abutting room one of the nights during our stay, and, despite being quiet, we could hear them pretty clearly in our room.”

“Unfortunately, I didn’t have a good experience. I couldn’t sleep at night because there were animals running in the ceiling, which was quite disturbing. The stairs to the bedroom felt unsafe, as there’s no handrail. The place has potential, but it really needs maintenance and better safety conditions.”

“El lugar es agradable, contacto con la naturaleza, pero tienen muchas cosas para mejorar. Me pidieron 3 veces que pague, cuando la reserva ya estaba abonada. Falta de mantenimiento y limpieza de los domos, y de las areas publicas. No avisan de la falta de insumos al momento de solicitar comida, solo cuando una hora y media despues reclamamos nos indicaron la falta de productos. Los empleados siempre con mucha voluntad, pero se nota la falta de profesionalismo, ya que hacen uso de las...