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Reviews of Hotel Albret

4 out of 5
Hotel Albret
Calle Ermitagana, 3, Pamplona, Navarra

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 330 reviews" "
Rating 8 - Good. 138 out of 330 reviews" "
Rating 6 - Okay. 17 out of 330 reviews" "
Rating 4 - Poor. 8 out of 330 reviews" "
Rating 2 - Terrible. 2 out of 330 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Eduardo López - Reception manager on Oct 21, 2023
Thanks for staying here! Your opinion is very important to us.

6/10 Okay

JOSE

Stayed 3 nights in Sep 2023
Response from Eduardo López- Jefe de recepción on Oct 3, 2023
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
May be the best hotel in the specific area. Near both major hospitales
Stayed 2 nights in Sep 2023
Response from Eduardo López - Reception manager on Oct 3, 2023
Thanks for staying here! Your opinion is very important to us.

6/10 Okay

Jean Marie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property has a very nice lobby with marble floors and walls. The room was small and outdated. I was overcharged and the hotel did not honor the price that was quoted by Experian. I am starting to see a trend with this practice. Through out my vacation. Going with Experian was way costly at the end as none of the providers honored the agreements.
Stayed 3 nights in Jul 2023

6/10 Okay

Erika, San Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was nice, clean, but the staff wasn’t very friendly and seemed bothered when asked questions. I would not stay there again.
Stayed 2 nights in Jul 2023

10/10 Excellent

azeem

Stayed 1 night in Jul 2023
Response from Eduardo López - Head of Reception on Aug 1, 2023
Thanks for staying here! Your opinion is very important to us.

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay for San Fermin.
Stayed 1 night in Jul 2023
Response from Eduardo López Reception Manager on Jul 8, 2023
Thanks for staying here! Your opinion is very important to us.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great.
Stayed 1 night in Apr 2023
Response from Eduardo López - Head of reception on Apr 29, 2023
Thank you very much for your comment.Kind regards

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff. Great comfort. Best hotel in town.
Stayed 5 nights in Dec 2022

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good location near many restaurants. It’s very safe and quiet. We enjoyed our stay!
Stayed 2 nights in Sep 2022
Response from Eduardo López - Reception manager on Oct 4, 2022
Thanks for staying here! Your opinion is very important to us.

10/10 Excellent

Vilmarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Pamplona
This hotel is one of the best in Pamplona. Their breakfast buffet is excellent (extra fee). Their service was helpful and prompt. We will stay there again.
Stayed 4 nights in Aug 2022
Response from Eduardo López - Reception manager on Sep 14, 2022
Thanks for staying here! Your opinion is very important to us.

10/10 Excellent

Pamela

Stayed 1 night in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern well equipped hotel
This is an excellent modern 4 star hotel. There are bars and cafes nearby but it is not in a tourist location. Good cafe on the ground floor.
Stayed 1 night in Sep 2022
Response from Eduardo López - Reception manager on Sep 10, 2022
Thanks for staying here! Your opinion is very important to us.

8/10 Good

Dora

Stayed 2 nights in Aug 2022

10/10 Excellent

Brahin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Eduardo López - Reception Manager on Jul 15, 2022
Thanks for staying here! Your opinion is very important for us.

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Jul 2022
Response from Eduardo López - Reception Manager on Jul 8, 2022
Thanks for staying here! Your opinion is very important for us.

10/10 Excellent

MARTIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, well located and extremely comfortable.
Stayed 1 night in Jun 2022
Response from Eduardo López - Reception Manager on Jun 21, 2022
Thank you for staying here! Your feedback is very important to us.

8/10 Good

Ian

Stayed 1 night in May 2022

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Eduardo López - Jefe de recepción on Feb 14, 2022
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros.

10/10 Excellent

Jerome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best price ratio hotels around Madrid
Very cozy, comfortable and super clean.
Stayed 1 night in Jun 2021
Response from Eduardo López - Reception Manager on Jun 16, 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Eduardo López on Jan 14, 2020
Thank you very much.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Eduardo López / Jefe de Recepción on Oct 13, 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019
Response from Erika on Sep 2, 2019
Gracias!

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel, staff helpful and was easy for transportation.
Stayed 3 nights in Jul 2019
Response from Raúl López. on Jul 16, 2019
Thank you very much. We are so glad you found our hotel so nice. We always try to make the stay among us a pleasant experience. Looking forward to seeing you again, I send you my warmest regards: Raúl López. Reception department.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, professional and very helpful staff
We went during the running of the bulls The hotel was very very busy , but the staff treated us very very well and made us feel special The hotel arranged amazing seats at the bullfighting
Stayed 3 nights in Jul 2019
Response from r on Jul 12, 2019
Thank you very much. It has been a pleasure having you.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel friendly staff. Clean rooms, wished it had a pool or gym
Stayed 2 nights in Jul 2019
Response from r on Jul 12, 2019
Thank you very much, it has been a pleasure having you.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Eduardo on Jul 7, 2019
Muchas gracias. Estaremos gustosos de volver a atenderle cuando así lo desee. Un cordial saludo

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, lovely location. The rooms are spotless. The complimentary breakfast very generous
Stayed 1 night in May 2019
Response from Raúl López. Reception Department on May 28, 2019
Thank you very much! We are glad you had a nice stay with us. Looking forward to seeing you again soon. Best regards:

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Pamplona
Great and splendid
Stayed 1 night in May 2019
Response from Eduardo López on May 7, 2019
Muchas gracias por su positiva valoración. Un cordial saludo

10/10 Excellent

MASAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and Large and Clean Room
Location is not close from city center but other conditions are definitely 5 stars!! We ( after and adult daughter) felt comfortable with nice, polite staff and very clean spacious room.
Stayed 3 nights in Apr 2019
Response from Eduardo López / Head of Reception / Hotel Albret on May 1, 2019
Thanks for staying with us! Your opinion is very important to us.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very small room, but clean and confortable. Good breakfast also
Stayed 3 nights in Mar 2019
Response from Gorka Piñuela / Reception Desk on Apr 4, 2019
Thanks for staying with us! Your opinion is very important to us.

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ábretelo a place to come back.
The reception of the Hotel was remarkable good. The checking was very easy and fast. The orientation was very helpful and we got the most of The city. The room was impecable clean with street View. Parking outside the Hotel Was very easy .
Stayed 1 night in Oct 2018
Response from Eduardo on Nov 9, 2018
Thank you very much for your coments. Best regards

10/10 Excellent

Yukiko

Wonderful hotel for the money
Beautiful and super clean hotel. The staff were wonderful and beyond helpful.
Stayed 1 night in Aug 2018
Response from Eduardo on Aug 24, 2018
Thank you for your comments and best regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Eduardo López on Aug 9, 2018
Muchas gracias. Nos alegra que su estancia haya sido de su agrado

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Fermin
Clean, quiet hotel in a safe area. Close to bus and train station.
Stayed 3 nights in Jul 2018
Response from Reception on Aug 7, 2018
Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We staid at this hotel during San Fermin's week. Price was very reasonable for the comfort offered considering the timing of our stay. The hotel is located about 25 minutes walking distance from the old town; however there is a bus that runs in front of the hotel that gets you at the edge of the old town. There is lot of pay street parking available around the hotel and if you are unlucky finding a spot, the hotel offers its own parking for just few more euros than the street cost.
Stayed 2 nights in Jul 2018
Response from Eduardo López on Jul 30, 2018
Thank you for your comments. Best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Eduardo on Jul 13, 2018
Thank you very much and our best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great location
Needed a hotel to stay overnight as travelling through Spain. It ticked all the boxes.
Stayed 1 night in Jun 2018
Response from Eduardo López on Jun 28, 2018
Thank you very much for your comments. Best regards

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedroom was comfortable. The Internet connection excellent y the cafe and restaurant open until 10:45 was good.
Stayed 7 nights in Jun 2018
Response from Eduardo López on Jun 24, 2018
Thank you very much for your comments. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Stayed 2 nights in May 2018
Response from Eduardo López on Jun 1, 2018
Thank you very much for your comment Best regards

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort for the price
Clean, neat, with helpful and attentive staff. No luxury and it could be moe comfortable. Certainly not a 4-star hotel
Stayed 1 night in Jul 2017
Thank you very much for your remarks, Carlos

10/10 Excellent

isabelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Far from city center but accessible
Can't complain. Excellent staff and accesuble. Good location. Clean room. Good breakfast.
Stayed 1 night in Jul 2017
Thank you very much. It was really nice tu meeting you.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay
We stayed during the San Fermin festival. Although the city center was an absolute mess and very chaotic; Hotel Albret was very clean. The staff was nice, helpful and spoke English well. They were very busy given the festival, but still took care of people in an efficient manner. Overall it was a nice stay.
Stayed 2 nights in Jul 2017
Thank you very much. I'm glad you enjoyed your stay with us. Best regards from the whole staff

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel very clean , the hot water pressure wasn't very good it is was o.k it's you like a cool shower . It was about an hours walk into the main city where the bull run takes place .
Stayed 1 night in Jun 2017
We are glad that your stay at the hotel has been satisfactory. We hope to have remedied those small deficiencies in your next visit to our hotel. Gorka Piñuela Reception Department Hotel Albret

10/10 Excellent

joram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017
Muchas gracias por su comentario. Nos complace saber de su satisfacción en los servicios prestados por el hotel. Deseamos volverle a ver pronto por nuestras instalaciones Gorka Piñuela Dpto. Recepción Hotel Albret

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel on our drive from England. It met our needs - comfortable, clean, convenient, free parking, wifi, and fairly central. It was a little noisy at night with TV blaring next door until early hours. However, overall it was a pleasant stay and I would stay here again.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern, great staff and restaurant on site. Ten minute walk from the city center.All for a very fair price.

10/10 Excellent

Ken, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Pamplona
Two night stay before beginning a two week escorted cycling tour of Camino de Santiago. Wonderfully clean, great staff and location. Wifi sometimes unreliable in the rlom but always OK in the lobby.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful Staff. Bus ride direct to city centre.

8/10 Good

Suzanne, Oceanside, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
We were there for the San Fermin festival/running of the bulls. The man at the desk was very helpful, telling us about the bus schedule. Good location away from the craziness of the festival. Close to the train station.